Gallant Hotel

Location: 68 Van Don, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Baby safety gates
• Lower bathroom sink
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Secured parking
• Garage
• Electric bicycle charging station
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Superior Double or Twin Room

  This modern room has air conditioning, a mini-bar and a comfortable seating area. The attached bathroom includes heated showers and a bathtub. Room cannot accommodate any extra bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double or Twin Room

  This larger room has air conditioning, a mini-bar and a comfortable seating area. The attached bathroom includes heated showers and a bathtub.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Gallant Suite

  This elegant suite has air conditioning, a mini-bar and a comfortable seating area. The attached bathroom includes heated showers and a bathtub. This spacious suite features a separate living room with a sofa seating area.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Sofa bed
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Phạm (8/5): - Sạch sẽ Cách âm chưa đủ tốt
• Nha (9/5): -
• QKhánh (8/5): -
• Le (8/5): - It s clean and quiet
• Hường (10/5): - Ở rất sướng
• Đoàn (10/5): - Khách sạn nhiệt tình, hỗ trợ check in sớm, phòng ốc sạch sẽ, tôi sẽ giới thiệu cho vài người bạn sắp tới nếu còn có dịp tới HN
• Guest (10/5): -
• TRONG TRUNG (8/5): -
• Bê (10/5): - Lễ tân Việt nhiệt tình Quản lí chu đáo hỗ trợ tốt Ok sẽ quay lại
• Hoang (10/5): -
• Long (10/5): -
• Bê (10/5): -
• Le (8/5): - Big room Good view
• Bê (10/5): -
• QUANG LỄ (1/5): - Đến sớm hơn giờ nhận phòng (14h) phụ thu 50k/h Trả phòng trễ 20p(12h20) phụ thu 50k Lần đầu tiên tui thấy ks làm ăn như vậy. Nó không đáng nhưng nó cực kỳ xấu xí trong mắt tui. Mọi người lưu ý nhé
• QUANG LỄ (1/5): Tệ - Tới nhận phòng sớm hơn (13h tới) phụ thu 50k/h Trả phòng 12h20 phụ thu 50k Số tiền không đáng nhưng để lại hình ảnh cực kỳ xấu xí Mọi người lưu ý khi muốn book khách sạn này nhé
• Quy (8/5): -
• Dash (7/5): -
• HONG SON (9/5): - Khách sạn nằm trên mặt đường, dễ tìm thấy. Nhân viên thân thiệt, nhẹ nhàng. Phòng sạch sẽ, giá rẻ so với khách sạn cùng hạng. Đã ở khách sạn này lần 2 và ở 2 phòng khác nhau nhưng có một đặc điểm chung là TV đều không sử dụng được
• Duy (10/5): Exceptional -
• Van (9/5): Superb -
• Megan (8/5): Nice easy comfy - Like the bedding, very comfy and big room. Toilet was spacious. Although, we were told water was free but were then charged on check out.
• Warren (7/5): Good -
• Atsukuni (8/5): Very good -
• Atsukuni (8/5): Very good -
• Atsukuni (8/5): Very good -
• Alexandros (8/5): Very good -
• Bradley (8/5): Very good -
• Hitchin (10/5): Exceptional -
• Pham (10/5): Exceptional - Great
• Valentino (9/5): Really nice place - Good service and stuff always available
• Kieran (8/5): Very good - The room was comfortable Day staff were nice Got out washing back within 24h. We had a problem with rats in the ceiling of our bathroom But they moved us to a different room. One of the night staff who checked us in was very rude to us.
• Arkadiusz (10/5): Exceptional -
• Nhat (7/5): Good -
• Jarek (7/5): Good - Helpful staff. Problems with communicating in English.
• Amber (8/5): Very good -
• Quynh (10/5): Exceptional - The hotel was clean and comfortable. The staff was very nice
• Olimpia (9/5): Superb - super clean, nice room, good value for money 40min walk (or 40k grab taxi) to old quarter and the view was towards an interior staircase of sorts
• Yongkai (3/5): Surcharges without informing in advance - The facilities are acceptable. The staff can be more honest as they failed to inform the guest about the extra charges in advance and with clear indications. They tried to surcharge me for two items that I was not informed in advance: the bottled water and late check-out. For the bottled water, there are two types of bottled water available in the room, and there is no clear indication which type is for free. I asked the receptionist the night I checked in and he failed to give a clear answer. As such I randomly chose a bottle, and when I checked out, the new receptionist asked me to pay for the bottle even when I am not certain about the charges. The bottled water on the desk is for free, and the hotel won't tell you that. It's absurd for a guest to make a guide like this. For the late check-out, they didn't inform me in advance or ask me whether I need to extend, so I was late for a few minutes. When I handed my key card, they asked me for the surcharge with a price they randomly quote. Make sure you won't be late for any second if you intend to stay in the facility. Also, they don't show a welcoming attitude to address the misunderstanding. Although there is at least one receptionist who can speak or at least understand a bit of English, they decided to let the one who can barely speak English to show messages in Google Translation. Not to mention they won't take any bank cards. You can only pay in cash.
• Amber (8/5): Very good -
• Amber (8/5): Very good -
• Van (6/5): Pleasant - It was clean and with a nice bathroom. The staff was not super helpful, the location of the hotel is a bit further from for example the old quarter. We wanted to have breakfast in the hotel but that wasn’t possible, which is a shame.
• Minh (10/5): Exceptional -
• Trang (7/5): Good -
• Thu (10/5): Exceptional -
• Kaylie (8/5): Very good -
• Pendela (9/5): Superb -
• Phạm (6/5): Pleasant - not close to centre but worked out well for my plan cause it was nearer to my friensds. Cleanliness was good. The mini bar kept making weird noise. Reception requested me for my ID apart from my passport since it was local rules for proof of my stay which was ridiculous and this is the first time I've ever heard of this. Noisy when people walking through the hallway.
• Daniel (8/5): Very good -
• Michele (8/5): Very good -
• Niccolò (7/5): Decent option to save money nearby the Old Quarter - Cheap rooms with late check in option not far from Hanoi Old Quarter. Spatious and clean rooms. Cigarettes smell, especially in the bathroom. Window connected to an internal aeration channel.
• Danielle (7/5): Clean comfortable stay at the Gallant - The room and bathroom were both a really good size, very spacious. It was also very clean For an English visitor, it was a little hard communicating as the staff didn’t speak great English. We had to rely on Google translate. The hotel was also quite far from the main centre. It’s easy to get a taxi (using Grab), which is also very cheap (approx £1.50) but it’s about a 40 minute walk, and there’s not much around the hotel.
• Rachel (7/5): Good - Nice room, really comfy bed, good air con, 2 working lifts, water refills every day (but only the ones on the side, the fridge ones weren't free) Shower wasn't great, some receptionists didn't speak English, no locked luggage room you just had to leave your luggage in the lobby, no breakfast option, you could hear other people in the bathroom from your bathroom
• Vid (7/5): Good - The rooms are comfortable and big. The bathroom has a bathtub. The location is pretty bad, about a 40min walk to the actual center of Hanoi. The rooms are fine. The staff didn’t speak a word of English, but were polite and helpful.
• Larry (9/5): Superb -
• Timo (9/5): Well enough for short stay - clean, well organized and enough facilities for guest. Friendly staff at lobby, has the basement for motorbike or autos surround hotel is somehow quiet, and there is not enough services if someone wants to enjoy local things.
• Joshua (7/5): Ok little out the way - Nice big rooms comfortable beds and lovely customer service even though no one speaks English here. Was clean and well maintained. Good showers and AC We came back one night to our window and door to our room open apparently you have to also lock your room with your key card which is unusual in Europe but we checked cctv and no one entered and all our stuff was still there. A little creepy . The lift also goes off at random times in the night
• Kim (8/5): Very good -
• Tran (9/5): Highly recommended - Great location, good facilities, cleanliness with good prices Friendly staff No
• Ueno (1/5): Bad -
• Narváez (10/5): Exceptional -
• Volha (9/5): Superb - Nice place! I spent one night there, just on the day of Lunar New year. Everything was great. The hotel is nice and clean. The shower is really good. The guy at the reception desk was very friendly and hospitable. I needed to check out at 12.00 but he kindly allowed me to leave my luggage at the reception until 14.00.
• Ueno (10/5): Exceptional -
• Gary (9/5): Superb -
• Phuoc (7/5): It’s great for short stay if you travel alone due to lack of hot water. Otherwise, everything is good. - Cleanliness, friendliness and good location Lack of hot water
• David (10/5): Exceptional -
• Midhun (9/5): Good Stay - The Room overall was neat and had all the facilities needed for a comfortable stay. One issue i faced was my door lock card was not working and had to use keys which was pretty difficult to lock the room. Other than that it was a pretty decent hotel to stay in.
• Ronald (6/5): Weird stay, weird business practices - The property was one of the cleaner stays in SEA in terms of overall cleanliness and the toilet. Worth staying for a night only. Mold hidden behind the bed. The staff also asked us to cancel our booking.com booking when we arrived at noon if we wanted to check in early and pay them cash. When I said I won’t cancel, they made me sit down in the lobby for 2 hours. This is such a bad business practice to avoid paying commission to booking.com. Bedsheets were not changed from the old tenants when we checked in and just made to look nice. They don’t accept card at all even though they say they do, and only let you pay with cash.
• Nikhil (1/5): Bad -
• Bente (10/5): Exceptional -
• Vincent (7/5): Good - The place is in good condition, not old. Great quality and assortment of toiletries, good bath towels, hand towels, and bathrobes. The bed is very comfortable. Lots of blankets available. Both reception and security were very nice and polite. Special mention to the cleaning staff who very kind and were exceptionally helpful. No soundproofing. You can hear neighbors breathing in the bathroom, and people in the hallway. The room smelled of smoke even though it's advertised as a non-smoking room. The floor was not very clean. The window open on an air shaft, no sunlight.
• Dinh (10/5): Exceptional -
• Ueno (10/5): Exceptional -
• Arushi (7/5): Good -
• Joseph (8/5): Good value for your money. - Excellent staff response time. Room is spacious and clean. Hapro and Winmart is 3 minutes away. The bedroom lamp doesn’t work. Bathtub is designed poorly as the water goes around the bathroom to floor. Recommend the room without the bathtub.
• Mariia (8/5): Very good - It was a nice stay. Comfortable bed and hot shower. The staff was friendly. Good value.
• Laura (7/5): Good - Clean and comfortable. The room had a bath. The staff were nice Card machine was broken, it is situated by a very busy intersection
• Oshane (10/5): Exceptional -
• David (8/5): Very good - It was nice room, price was decent, staff ok only downsides were location bit inconvenient but not too bad if you just get grabs and dirty Bandaid on top of shower.
• Kisha (8/5): Very good -
• Chakrabarty (10/5): Very good bang for your buck - The room, linen, towels, and the bed was very clean, the mattress very comfortable (asian hardness level), and the room had windows. The room did its job and addressed my chief needs of a clean bed and bathroom very well. The communication level could be improved with a little knowledge of English, which is currently absent. The staff try to manage as well as they can and I got on well using a translator app. My first room had a leaking AC, so, I was given another room. This room had abathroom with slow drainage in the shower and a non-functional hair dryer. Service could be improved by taking care of these things proactively.
• Anonymous (6/5): Pleasant - The beds were really comfortable and the bathroom was very clean The room smelled mouldy and the receptionist couldn’t speak english and was very rude
• Pitcher (8/5): Very good -
• Funami (8/5): Noise location but near city center - Location Noise
• Bach (10/5): Exceptional -
• Uyên (8/5): Very good -
• De (9/5): Superb -
• Quy (8/5): Very good -
• Maiko (9/5): Comfortable stay - Cleanness, Spacious, Bathtub. I had very comfortable stay. Even though the staffs cannot speak English, they tried to communicate through Google translation. Bit far from the center. I thought breakfast is included in any kind of reservation. It would be nice to make it clear.
• Joseph (9/5): This place is for travelers who are already familiar with Hanoi - The hotel is super clean. The room is spacious designed especially the bathroom with a large wash basin. I have been traveling for the last 12 years and considered this hotel a needle in a haystack. Friendly staff and superb value The place is bit far to Trang Tien Plaza. A good 25 minutes walk. There isn’t any tour offices nearby. For travelers who likes Grab bike and car, it should be a problem. Grab car is less than 2 USD.
• Gagandeep (6/5): Property was pretty spacious and good but the front desk staff was just okay. The cleaning girls, gaurd and one guy from - It is a nice location very near to the markets and approximately 2/3 km near to the Ta Hien corner beer street. You can easily find food near by. The guard is super nice as he offered help by taking me to the Atm on his bike twice when I needed. Also, he took me to an restaurant around 10:30 pm when most of the outlets got closed that too on his bike. I suggest give him a good amount of tip as he is a super nice human. 😊 The front desk guy and the girl manipulate by not accepting card and telling the machine is broke so please go out and take some cash. They even overcharged me for the dollars exchange and when I asked to get a 100 USD back they again manipulated by giving silly reasons. They make fun of foreigner people by laughing at them and cracking jokes between them, you can’t communicate in english with them easily but you can easily figure out by their expressions, laughs and the body language. The property was good but the staff was not except one guy named Hoang Manh; this guy is super nice. Also they did all these jokes and laugh things until I paid money on my third day(while I booked for 5 days and 4 nights). Which I decided to pay early because I felt they would put on some extra charges as they were pretty manipulative with other stuff. It was my birthday when I checked in and I felt pretty bad as they started to ask money for any kind of help so I felt pretty bad.
• Matthew (10/5): Exceptional - Great location near the centre. Very helpful staff that accommodated my requests. Comfortable and clean room. Recommended.
• Yunita (8/5): Very good - breaksfast is good, staff really help to serve the good breakfast. Location in the center of city so easy to reach there
• Borja (4/5): Broken AC, no Spa, no hidro massage. - It was clean and the bed was comfy (a little bit hard, but I like it). No SPA, no hidro massage bath in the room, some buttons of the AC were broken so I had a lot of cold (18 C) or hot, but impossible to put it softer, impossible to get a normal temperature like 22 or so. So impossible to sleep.
• Mai (8/5): Very good -
• Nathan (8/5): Very good -
• David (10/5): Exceptional - Super hotel in Hanoi, bit far from the old quarter.
• Matthew (10/5): Exceptional - Second stay here. Modern hotel, nice clean room with a big bath inside. The receptionist was super friendly, professional and happy to help on a number of occasions. Overall really pleased with my stay. Recommended.
• Saptarshi (2/5): Very annoyed with the stay. - The staff are horrible. I would never suggest anyone to stay in this hotel. The people dealing with the guests have no professional etiquette. Worst hotel ever stayed and booked from booking.com.

Photos