Zhangjiajie Metropolo Hotel

Name: Zhangjiajie Metropolo Hotel
Address: Room 101, Building S3, Indigo Plaza, Guanliping Community, Guanliping Office, Zhangjiajie, cn

Location: Room 101, Building S3, Indigo Plaza, Guanliping Community, Guanliping Office, Zhangjiajie, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Convenient Location
Modern Amenities
Delicious Dining Options

Book your stay at Zhangjiajie Metropolo Hotel for a perfect blend of comfort and convenience.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Rooms Available

Deluxe Family Room

The spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Cleaning products
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
Superior Queen Room

The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has an electric kettle, a tiled floor, a flat-screen TV and city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Cleaning products
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
Superior Twin Room

The spacious twin room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Cleaning products
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
Double Room with Mountain View

The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Cleaning products
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
Deluxe Twin Room

The spacious twin room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room features an electric kettle, a tiled floor, a flat-screen TV and city views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Cleaning products
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
Superior Double Room

The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Cleaning products
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser
Deluxe Queen Room

The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has an electric kettle, a tiled floor, a flat-screen TV and city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Cleaning products
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Hand sanitiser

Guest Reviews

Petra (9/5): Perfekte Lage, angenehmer Ausstattung und freundliches Personal. - Das Hotel wirkt von außen nicht sehr spektakulär, hat aber sehr schön gestaltete Zimmer. Da aktuell hinter dem Hotel eine große Baustelle ist, empfiehlt sich ein Zimmer mit Blick zur Straße zu nehmen. Die Lage ist perfekt als Ausgangspunkt zum Tianmen Mountain. Das Frühstück ist vollkommen in Ordnung, und für abends gibt es in direkter Umgebung mehrere kleine Restaurants.
Andrea (9/5): - La habitación es muy amplia y comoda. El baño y ducha amplios y limpios. Super cerca del teleférico, se puede ir andando, para ir a la puerta del cielo. El dasuno occidental es escaso. Hay pan de molde y café.... El desayuno oriental más completo
Hong-Que (8/5): -
Robert (6/5): -
David (9/5): -
Russell (6/5): - Great location close to Tianmen cable car station Charged 3% extra on my bill as I used a debit/credit card to pay This charge was also added to pre booked trips arranged by the hotel
Rebecca (7/5): -
Irina (9/5): -
Oliver (8/5): - Practical room, great shower. Helpful staff. Road noise was not completely blocked out.
Albi (10/5): -
Mikhail and Elena (10/5): Рекомендую.ш - Отель в непосредственной близости от станции канатной дороги. Рядом много кафе. Поразила в номере техника на гране фонтастики) даже не буду рассказывать, сами приедете и увидите! А еще в коридоре ездит робот, развозит заказанную еду. В общем все понравилось и постель мягкая белоснежная . Все отлично. Рекомендую. Ничего.
Mark (10/5): Any excellent value and enjoyable experience - Excellent location , super modern , extremely helpful and friendly staff who couldn’t do enough for you. Nothing
Ali (10/5): -
Rochelle (8/5): -
Prajeesh (10/5): -
Adrian (7/5): Terrible service. - Location and room were great. People in smoking rooms left their doors open at night, and so the smoke was in the hallways and we could smell it in our non-smoking room which was unacceptable. Also, we were leaving early (6.30am) to visit the forest park. We were advised by reception that the restaurant only serves breakfast from 7am. When I asked to have my breakfast fee refunded they refused. Instead they gave me a container of rock melon, a cup of milk and some bread. And the restaurant was open at 6.20am when we left our room. Unacceptable, and no refund offered.
Saule (10/5): -
Alba SanchezR (10/5): - Top location, amazing room, overall great place. N/A
Brittney (10/5): Great location! Great staff! - In such an awesome location, right next to the cable car up to Tianmen mountain. A really large room, with great amenities. The late check out was a bonus too. The staff were incredibly helpful & very lovely. Really enjoyed our stay here. Wish we had stayed here longer. NA
William (7/5): -
Sergei (8/5): -
Jonathan (10/5): Great place, location and staff - Friendly staff, helpful with questions. Good food nearby
Ewa (9/5): - Clean and quite new, great location for Tianmen Mountain The view was supppsed to be a landmark view
Elena (8/5): - Отличный номер, отличное расположение отеля! От отеля до канатки на гору Тяньмэнь пару минут. Рядом с отелем есть супермаркет, Макдональдс, что очень удобно с детьми.
Jose Antonio (10/5): Todo perfecto - Ubicación a 5 minutos a pie de la entrada de tianmen mountain. Habitación muy amplia. El personal muy atento. Nos dieron una habitación que olía mucho a tabaco y nos la cambiaron sin problema.
Yoon Hin Siang (9/5): - Great location. Excellent facilities and clean. Nothing
Judith (10/5): Location and facilities are amazing - It is si modern and the location is awesome The staff doesn’t speak any english
Miklós (10/5): -
Luciana (9/5): Boa localização - O hotel é muito bem localizado, com bons quartos e equipe simpática.
Stephen Li (10/5): - Very helpful front desk staff Breakfast ok only...
Usman (9/5): -
StanJas (10/5): -
Anne Karoline (10/5): Great location! Right next to Tianmen Mountain cableway. Clean hotel and a great room. Staff was great, reception made t -
Vincenzo (10/5): -
Andreas (10/5): - Sehr hilfreiches und kompetentes Personal. Zimmer sind sehr modern eingerichtet und sauber. Frühstücksbuffet ist äusserst umfassend und gross.
Da (10/5): -
Alejandro Jose (10/5): -
nick (10/5): Perfect location! Clean rooms & wonderful staff - Staff here are so friendly and helpful! Perfect location, super short walk to the cable car station for the Tianmen mountain. McDonald’s & Starbucks down the corner. Free laundry room with 3 washers & driers. Free breakfast was an added bonus. Loved everything. Can’t fault it!
Agustina (10/5): El lugar perfecto - Perfecto! Volvería sin duda! Las piezas grandes, limpias y mucha tecnología. El personal muy amable! Cerca del teleférico y con restoranes para comer cerca. Es el lugar indicado!
QUEENIE XINYI (10/5): Enjoyed my stay. Will stay here if I were to come again - The room was really good, the room is auto.
QUEENIE XINYI (10/5): - The location is accessible and close to the airport
Francisco (8/5): -
Eve (9/5): Good stay - Location was walking distance to Tianmen cable car station which was convenient for us. Staff were very kind and nice. The room was good.
Cai (8/5): -
AnvarKarim (10/5): - Отель отличный , реально все 4 звезды , супер комфорт , просторный номер , с видом на город , рядом станция посадки на канатку и автобус на гору Тянь Мень Номер чистый уютный , 38 кв / м На ресепшн работают девушки и парнишка - подскажут куда как пройти , что посмотреть , и с трансфером помгли нам Также на первом этаже есть компании , организующие поездки к достопримечательностям На завтраки готовят огромный выбор блюд и напитков - очень вкусно , не острый вкус Спасибо большое всем сотрудникам отеля , и уборщицам номеров - большая благодарность Отель супер Группа из Узбекистана 8 человек 4 номера с отдельными спальными кооватями Всё понравилось - супер отель
StanJas (9/5): - Bardzo przyjazny i pomocny personel, podczas zameldowania jak i poszukiwania restauracji na wieczorny posiłek. Pokoje dobrze wyposażone, nie za duże. Umywalka w pokoju, w łazience toaleta i prysznic. Blisko do kolejki linowej. Jakość adekwatna do ceny za pokój. nic
Hasan (9/5): -
Wagner (10/5): - Excelente localização, funcionários extremamente atenciosos. Banho bom, cama muito confortável, cortinas elétricas. Recomendo.
Cintia (10/5): Muy bien - Está muy muy bien situado, en el centro de la ciudad y al lado de muchísimos sitios para comer y tiendas. Muy cerca del teleférico a la montaña Tianmen, y las habitaciones están bien equipadas y limpias
Ricardo (8/5): Buena relación calidad precio, muy bien ubicado para visitar la montaña - Relación calidad precio. La habitación maravillosa El ascensor está muy solicitado
MELISSA CHNG (8/5): Comfortable clean stay. Will book it again. Highly recommended. - Great location just 5min walking distance to the cable station to TianMenShan Cableway. The staff were lovely and always ready to assist. The room was high tech with XiaoDu AI connection throughout. Room was very comfortable and clean. Pillows were fluffy. The bathroom rain shower was powerful and hot water was just perfect. There is a laundry and dryer machines for use. Breakfast was adequate if you aren’t too fussy. It catered well with a balance of East and West food options. Very pleased overall. The bed was a little harder for my liking but not a deal breaker. I still had a great stay.
Daniela (9/5): -
Mohammed (7/5): - النظافة وسعة الغرفة الموقع والطاقم بعد عن كل شي الفطور لا يليق لنحن العرب وما عجبني غير البيض
Arina (10/5): - Замечательные номера , отличное расположение около канатной дороги . Завтраки вкусные и разнообразные. Персоналу отдельное спасибо !!! Очень рекомендую отель !
Батур Байман (9/5): -
Gabriel (9/5): -
Daniela (8/5): -
Michael (9/5): Great location and comfortable stay - Comfortable room. Was clean and the location was close to the cable car to Tienmen Mountain. Breakfast was ok.We also liked the voiced activated comms for lights and curtains! Our room card was unusable after 1 day for a two day stay, so we had to het it reactivated.
Danielle (8/5): We loved our stay. Rooms are modern with everything you need. - Great location & views. Close to Restaurants. This was the best room on China 2 week holiday by far Great room & facilities
Richard (10/5): 1 night stay - 10’ walk to cable car to Tianmen mountain , have small night market in front the hotel , special some venders sale fruits People work at the front desk need to speak basic English
Troy (10/5): -
pao (8/5): -
Sandrine (8/5): Un séjour rapide d’une seule nuit confortable très bon petit déjeuner et proche du cableway pour Tianmen Mountain. - Très bon emplacement, très proche de l’entrée du cableway route A et B à environ 7minutes. Très bon petit déjeuner. Assez bruyant mais les bouchons d’oreilles sont fournis. Lits assez fermes.
Onyebuchi Paul (10/5): - Everything. This is what a hotel should be. Is it slightly more expensive than the average hotel in the area yes but it is worth every cent. No complaints here.
Clara (7/5): -
Elvis (3/5): - Close walk to Restaurants Manager and staff. Simple question of were to have laundry or dry cleaning done. Basic things like this shouldn't even be written about. Also learning that there is multiple hotels in same building. Bit like booking a camping ground. Breakfast very limited. Usual reviews are 7 to 10. This time really doesn't deserve more than 4.
Susana (9/5): Eatancia muy comoda con excelente ubicacion - La amplitud y comodidad de la habitacion excelentea igual que la unicacion Faltaba una zona donde poder tomar un cafe o un te.
Gianmaria (9/5): Ottimo alloggio per visitare le attrazioni di Zhangjiajie. - Struttura pulita e comodissima per la seggiovia per il monte Tian’anmen. Colazione molto ricca, ma per lo più con prodotti tipici cinesi.
Eric (8/5): -
Marco (8/5): -
christian (8/5): -
Marijke (9/5): Perfect stay for visiting Tianmen mountain - Near Tianmen cable station. Reception very friendly. Kept our luggage safe the day before. Large and clean room. Lots of restaurants near hotel
Ana (8/5): Buena opcion para visitar la montaña de Tianmen - Buena ubicación, personal agradable El desayuno tipo buffet escaso para occidentales, baja calidad del café
Sandra (7/5): -
Lucrezia (10/5): L'hotel giusto per visitare la montagna Tianmen - L'hotel è in una posizione molto comoda per raggiungere la cabinovia di Zhangjiajie, sono circa 7 minuti a piedi. Le camere sono moderne, spaziose, dotate di tutti i comfort e molto pulite. La colazione è ottima, non manca davvero nulla e lo staff è molto disponibile e gentile. Ottimo rapporto qualità prezzo.
Бауыржан (10/5): -
wouter (8/5): -
Ettore (7/5): -
Francisca Eleide (8/5): Bem satisfatória - A localização è excelente, pois fica a poucos minutos de caminhada da entrada do teleférico que leva até a Tianmen Mountain. Café da manhã não era bom, pelo menos para os ocidentais.
Barbara (8/5): - Ottimo rapporto qualità/prezzo Da migliorare la colazione.
ES (8/5): Séjour agréable - Propreté, gentillesse du personnel et emplacement près de la ligne A du Tianmenshan Peu de choix au petit déjeuner
Ruth (4/5): - Trato con el personal de recepción del hotel desagradable. Tuvimos corte de electricidad de más de 12 h
Pavlov (8/5): -
Cyrrell (8/5): A Return Stay That Delivers — Prime Location, Practical Perks, and a Few Quirks - This was our second time staying at Zhangjiajie Metropolo Hotel—first in winter, now in summer—and both visits were genuinely enjoyable. The location is a standout feature: just a 5–10 minute walk to the cableway station for Tianmen Mountain. If you’re planning to explore the area, this convenience is hard to beat. The rooms are clean and comfortable, and we were pleasantly surprised by the availability of washing facilities. As hikers, being able to wash and dry our gear between treks was a huge plus—especially when prepping for the next leg of our trip. The toilet facilities also deserve a shoutout: they’re modern, high-tech, and honestly gave us flashbacks to the glorious Japanese toilets we’ve come to love. You get the drift. Breakfast is basic with limited variety, which is expected for a hotel in this range. That said, the daily ritual of collecting physical breakfast coupons from reception felt unnecessary—surely a digital record could streamline this? Food options nearby are excellent. There are plenty of authentic Chinese restaurants just across the road and within easy walking distance. English menus are virtually nonexistent, but that’s a whole other story (and probably another review). Getting to Zhangjiajie National Forest Park’s East Gate took us about an hour via Didi, and it’s arguably the most convenient entrance. We booked our tickets ourselves through Trip on Alipay with no issues. For context, we’re Australians who took formal Mandarin lessons (HSK2 level) before our trip. Our Mandarin isn’t perfect, but it was enough to get by with basic conversation and navigation. All in all, Zhangjiajie Metropolo Hotel offers great value, a prime location, and practical amenities for travelers. A few operational quirks aside, we’d happily stay here again.
Filomena (8/5): Funzionale ma con margini di miglioramento - La posizione è ottima, a pochi passi dalla stazione della funivia. La struttura risulta accogliente, ma il personale non parla inglese (un problema diffuso in Cina) e questo rende la comunicazione talvolta difficoltosa, anche con l’aiuto del traduttore. Molto apprezzato il servizio di lavanderia gratuito, sebbene si trovi nell’edificio adiacente e disponga di sole tre lavatrici, spesso già occupate. La colazione era deludente sotto il profilo qualitativo. Le opzioni occidentali erano scarse e poco curate, mentre quelle cinesi, pur più numerose, cosa comprensibile, non brillavano comunque per qualità.
Giulia (9/5): -
Jason (4/5): Noisy building work next to the hotel - Rooms were spacious and clean.Mcdonalds was 2 minutes away.They also gave you lots of free bottled water each day.Good location next to the cable car.Staff were very smiley but the ones we interacted with spoke no English and tried to help us by using google translate. The hotel is next to an extremley noisy building site which continues throughout the night.After you have paid and go to your room you are greeted by a note and ear plugs apologising!!!The toilet in the room is extremley high tech and very loud !There are only 2 lifts in the building and you need to be prepared to wait.Finally,breakfast was very busy and had very few western food options.
Maria (6/5): - Kilka dni przed przyjazdem dostałam wiadomość od pracownicy hotelu, że w tym terminie będzie wielu turystów, więc doradza rezerwację biletów i chętnie się tym zajmie. Ucieszyło mnie to i poprosiłam o rezerwacje biletów w pięć miejsc. Miały czekać w recepcji. Nie czekały i nikt z pracowników nie wiedział, że miałyśmy zamówienie. Interwencja kierownika (jedyna osoba mówiąca po angielsku) pomogła i dostałam informację, że wszędzie wejdziemy na paszport. Niestety jeszcze kilka razy się coś nie udało. Helikopter był zamówiony na zły termin, a pracownica nie odpowiadała na wiadomości i nie odbierała telefonu. Podobna sytuacja była przy odbiorze biletów na Zhangjiajie Fox Fairy Show. Nie miałam numeru potwierdzenia rezerwacji, a bez tego nie można było odebrać biletów. Pracownica znów nie odbierała. Podczas wizyty na górze Tianmen też nie widziałyśmy, którą trasę mamy zamówioną i znów nie można się było skontaktować z osobą odpowiedzialną (odpowiedziała na wiadomość po około czterech godzinach).
Antonio (10/5): - Camera molto bella e confortevole. Letto comodo. Attenzione ai dettagli. Colazione.
rosaria (5/5): -
Paolo (9/5): -
Janusz (9/5): - Dobry turystyczny hotel. Śniadanie ok, miły personel, taksówką wszędzie blisko. Polecam jaką baza do zwiedzania parku.
Carla (5/5): - La ubicación. La atención fue mala. Desde el momento de la reserva, me escribieron para reservar entradas pero tras tres semanas de chat, seguía sin tenerlas y las tuvimos que comprar por nuestra cuenta. Hay muy pocos ascensores. Las camas y las almohadas son incómodas. El desayuno es bastante pobre. Se escuchaba la gente del pasillo.
Igor (6/5): Luces y sombras. - Las habitaciones eran amplias, el baño estaba limpio y la cama muy cómoda. El personal de recepción fue muy amable y servicial. Las fotos del hotel en general no se asemejaban al estado actual (fotos antiguas o de cuando se construyó). Encontramos chinches en la habitación, debajo de las almohadas en la cama concretamente. Hay que admitir que enseguida nos cambiaron de habitación. El buffet del desayuno decadente. Poca variedad en la comida, y las mesas y la cocina estaban en mal estado. La comida no estaba muy rica. Un poco caro en relación calidad precio.
Ion Elena (10/5): - Hotelul este excelent amplasat, curat, paturile sunt confortabile. Personalul a fost de mare ajutor pentru rezervarea excursilor din zona. Micul dejun nu a fost wow, se poate imbunatatii.
Iagoba (10/5): -
Aleksey (10/5): -
Karl (9/5): -
Natalia (9/5): - Прекрасное месторасположение-рядом с канатной дорогой. Чистый и удобный номер. Абсолютная тишина-как будто мы были одни. Завтрак довольно разнообразный.
Yuluan (9/5): - Gute zentrale Lage in Zhangjiajie. Reataurants und Seilbahn in unmittelbarer Umgebung. Frühstücksbuffet war gut. Sensationelle Betten. Das Personal hat kein Englisch gesprochen, war aber bemüht