Hollitel Hotel Melaka
Location: G20k Jln PM 5, Plaza Mahkota Banda hilir, Melaka, my
Star Rating: 4.9 Stars
Property Type: Hotels
About this Property
Prime Location and Nearby Attractions
Located just steps away from Menara Taming Sari and Porta de Santiago, Hollitel Hotel is the perfect base for exploring Melaka's top attractions.
Modern Amenities
Experience comfort and convenience in our air-conditioned rooms with flat-screen TVs and free WiFi.
Friendly and Helpful Staff
Our bilingual staff is dedicated to making your stay enjoyable and hassle-free, providing assistance in English and Malay.
Book your stay at Hollitel Hotel now for an unforgettable experience in Melaka.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Soundproof rooms
- Ironing service
- Non-smoking throughout
- Allergy-free room
- Staff adhere to local safety protocols
- Physical distancing rules followed
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Thermometers for guests provided by property
- Key card access
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Deluxe Double Room
The double room features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. This double room provides tumble dryer, a flat-screen TV and a quiet street view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Tumble dryer
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Twin Room
The twin room offers air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. This twin room provides tumble dryer, a flat-screen TV and a quiet street view. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Tumble dryer
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Triple Room
The triple room provides air conditioning, a mini-bar, as well as a private bathroom featuring a shower and a bidet. This triple room features an electric kettle, tumble dryer, a flat-screen TV and city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Electric kettle
- Tumble dryer
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Family Room
The family room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Electric kettle
- Tumble dryer
- Bidet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Alfie (2/5): Have better options elsewhere - nothing, just its walking distance to landmarks everything, small, air cond leaking and not cold, dirty
- jon BABDS (5/5): Bagi mereka yang betul-betul inginkan ketenangan hotel ini bukan pilihan yang tepat - Pintu masuk utama Penghawa dingin ada air memercik serta bahagian tingkap terlalu bising seperti kipas penghawa dingin
- Farhan (9/5): -
- Sritharan (1/5): - Nothing like. Room and bed not comfortable. Very bad experience.
- muhammad (1/5): - org cancel kau buat bodoh , aku tk checkin pun hotel kau , kau call kata tunggu hq lah smpai sekarang senyap kau makanlah duit tu , jumpa akhirat lah tak checkin pun bende yang completenye , org nk cancel kau buat lembab , buat lama ha kau makan duit tu
- Hisham (5/5): -
- yenni (4/5): -
- Ahmad (6/5): -
- Daniel (1/5): -
- mohd yunos (8/5): -
- hakim (10/5): -
- Azwan Rashid (9/5): - Layanan Kakitangan yang mesra Tiada
- Avinash Japrakash (5/5): -
- erna (10/5): -
- Izaty (10/5): - Bilik luas mmg puas hati , staff singh pun baik hati peramah & tolong custmr .. katil besar , tandas pun ok padan dgn harga ..
- Irdayu (1/5): -
- Faiz (1/5): Very bad staff - Nothing Rude customer service. Lying for the late checkout charges.
- Danish (3/5): - staff friendly not same as picture...myb can add water refill station like coway on every floor...so people get their hot/cold drinking water...
- MUHAMMAD (2/5): - Nothing Really ii not comfortable
- Nur (4/5): -
- Manshaa (6/5): Okay la - - It was clean - Good for one night stay - The location was okay if you have a private transport otherwise main attractions are 10-15mins walk away - The receptionist was a Indian guy who was very rude. He was acting annoyed when we asked for help regarding the deposit, room and entrance.
- mohd fazili (1/5): Harga mampu milik - Dekat la nak pergi mana mana.. tp aircond tak sejuk.. harga ok la murah… kalau niat mmg nak pergi jalan kat area bandar melaka, kat sini ok Aircond panas… ok je
- Maxx (2/5): -
- Sami (7/5): - Room was good Check in was little bit dificult, and going out and in from hotel to.
- Fifi (1/5): Bad -
- Muhammad (7/5): Good -
- Mohd (4/5): Disappointing -
- Khairul (1/5): Very bad - Nothing I had a very disappointing experience during my stay. The staff were rude and unprofessional, constantly blaming the customer instead of taking responsibility. The system they used was troublesome and inconvenient, adding unnecessary stress to the stay. The room itself was poorly maintained and had a strong, unpleasant smell. To make matters worse, I was required to return items like the towel and remote control myself just to get back the deposit, which felt very unwelcoming. Overall, I would not recommend this place.
- Nazrul (1/5): Bad -
- Laila (6/5): Pleasant -
- Nor (5/5): Not bad - Yes but no to much Not enough soap
- Khairul (1/5): Bad -
- Syazwani (1/5): Bad -
- Muhammad (7/5): Good -
- Ramzella (1/5): Dissatisfied - Facilities and communication between booking very bad . Difficiult to communicate with guest . Tv was cannot on .
- Lim (6/5): price reasonable - The receptionist staff very nice & helpful ! The room got smoke smell
- Megat (2/5): OYO's management of this hotel is very poor - Location near to Tourist attraction area a) The toilet bowl was not clean. There was no water dispenser, kettle, mugs, coffee, or sugar provided b) The air conditioning unit was leaking, causing water to drip and disturb my sleep. The reception staff tried to arrange a new room, but unfortunately, half of the lights in that room were not functioning.
- Megat (1/5): Bad - Location is okay. There was no water dispenser, kettle, mugs, coffee, or sugar provided
- Vijaya (10/5): Exceptional -
- Bernadette (9/5): Superb -
- Muhammad (2/5): Very poor - NA Reception of bad, bad customer service. TV was not working, toilet door spoiled.bed sheet n pillow have a lot of stained. Room have a lot of broken furniture.
- Amira (5/5): Passable -
- Shakinah (4/5): Disappointing -
- Lily (1/5): I HAVE BOOKED BUT WHEN I ARRIVE THE PHONE DOESN'T ANSWER - VERY BAD VERY BAD
- Amirul (8/5): Very good -
- Choon (7/5): Good -
- Akem (1/5): Bad - Scammer..be careful..
- Kahar (7/5): Good -
- Lakshmanan (1/5): Bad - Don't like No response
- Firdaus (7/5): Good -
- Adiella (1/5): Its kind of a scam so be more careful - None All
- Samsulfais (2/5): Very poor -
- Amirull (1/5): Bad -
- Teja (6/5): Pleasant - toilet is really clean pillow and blanket smelly like didnt change
- Teja (6/5): Pleasant - The price is affordable for a one night stay and the location is near to Taming Sari. The bathroom is really clean. The pillow and blanket are smelly like they didnt change the pillow case, the bedsheet and the blanket. It smells like someone's sweat. The aircond is not cold enough eventhough it is already 16 C
- Masnirah (6/5): Pleasant -
- Brian (3/5): Poor - Not much. Lots. Not recommended.
- Hee (1/5): Bad -
- Pang (1/5): Bad -
- Mas (5/5): Passable -
- Azizul (8/5): Very good - The bos friendly,very helpful. location good,near with many attraction place,walking distance Parking limited,check in time need to change,hope can make it check in time 24hour
- Syahrin (8/5): Very good -
- Etty (5/5): Passable -
- Ummu (1/5): SO BAD SERVICES!! - bad service! bad service! bad service! when we arrived they didn't open the door also not pickup phone! we call and wait them around an hour ! they still not response!give my refund! now they blocked WhatsApp us!
- Fahmi (2/5): Very poor - The hotel is nearest to town no need use car just walk The hotel don't have lift, the blanket have blood, the tower smell like already use
- Norsyafiah (2/5): Very poor - Strategic place Service and condition room
- Asmadi (6/5): Pleasant -
- Liana (7/5): Good -
- Aisyah (3/5): Poor -
- Mahfuz (5/5): Passable -
- Nur (8/5): Very good -
- Maizatul (1/5): Bad - The reciptionist was so rude. Cannot check in late. Our money burn
- Abdul (6/5): Pleasant -
- Siti (2/5): Very poor - Reception staff not friendly, not easy going & make customer easy check in.. then , at booking i already request room near each room cos easy to us..but we get room separate & at level 3 without lift.. not suitable.for family that have vateren & child.. room also many ant...aircond not clean..dust out at the time switch on the aircond..
- Akram (5/5): Passable -
- Kannagee (5/5): Passable - Clean and spaces Staff not giving proper attention and the boss was to reluctant
- Pee (1/5): I was bad as I was not allowed to check in the hotel after 12am, they did not refund to me -
- Pee (1/5): Bad because I can’t stay in, and they did not refund to me -
- Amira (10/5): Exceptional -
- Anonymous (4/5): Disappointing -
- Chia (8/5): Simple Traveller looking for locals & tourists favourite place in Melaka - I like running surroundings of St Paul hill, riverside near red house, jonker walk, casa del Rio, walking bukit Cina market looks for local food pass little India street, walking distance to pahlawan mall & Melaka parade, Taman Kota laksamana (local food), it so convenient. Mostly, I will stay this hotel on the next trip. Please note that Free street parking on Monday & Tuesday. Other things are acceptable.
- Afezah (1/5): Bad -
- Eyna (4/5): good - good good
- Manisah (7/5): Good - Clean and comfortable None
- Anonymous (1/5): NO SAFETY & NO RECOMMEND! Please aware! - No have! Worked at the counter acting like a gangster. No courtesy when communicating with clients. Got hidden charge like service tax even client already pay tax with online payment. Then need to put deposit. No have safety door.
- Najdi (2/5): Very poor -
- Nasrul (7/5): Good -
- Aziz (8/5): Very good -
- Norhasiah (5/5): Passable -
- Amir (10/5): Exceptional -
- Amir (10/5): Exceptional -
- Harianti (5/5): Passable - the lobby not open for like 24H we need to checkin before 11:59pm 😅
- Hairol (9/5): Facilities and services with reasonable price - Located near to Taming Sari, can walk to nearby souvenir stall -
- Nor (9/5): Superb -
- Ferry (8/5): Very good - location no lift
- Santonio (3/5): Poor -
- Syahril (1/5): Bad -
- Wc (1/5): Never choose to stay in this hotel.！！！！ -
- Shamri (7/5): Good -
- Anonymous (1/5): Bad - Dirty,smelly,cockroach,noisy
Photos
