City Apartment

Location: Heiligenstädter Straße 38, Vienna, at

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Non-smoking throughout
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Cashless payment available
• Shared stationery like menus, pens are removed
• Key access
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Three-Bedroom Apartment

  This spacious apartment comes with 1 living room, 3 separate bedrooms and 1 bathroom with a bath and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, an oven and a microwave. Boasting a terrace, this apartment also features a washing machine, a coffee machine and a flat-screen TV. The unit has 7 beds.

  Max Occupancy: 10 (10 Adults)

  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Terrace
  • Dining table
  • Private apartment in building
  • Drying rack for clothing
  • Sofa bed
  • Trash cans
  • Cots
  • Accessible by lift

• Apartment - Split Level

  This apartment features 2 living rooms, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The apartment features a washing machine, a coffee machine, a seating area, a dining area and a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Dining table
  • Private apartment in building
  • Drying rack for clothing
  • Sofa bed
  • Trash cans
  • Cots

Guest Reviews

• Nóra (1/5): -
• Candalf (8/5): Alojamiento muy amplio y muy cómodo. Comunicación mejorable. - La ubicación en sí no es nada del otro mundo (zona residencial algo alejada del centro), pero pasa el S-Bahn justo por delante, que te lleva directamente al intercambiador de Schottentor o al Burgring, además de haber una estación de U-Bahn cerca. También hay a 5 minutos un McDonald's y una gasolinera con tienda de conveniencia. El edificio es antiguo, pero bien conservado, y hay ascensor. El apartamento es enorme: 2 salones grandes con 6 sofás en total y TV, la cocina (bastante grande también y con todo lo necesario), dos habitaciones, terraza, un baño con sólo WC (minúsculo) y otro con todo lo demás (enorme, y con bañera). También hay lavadora, cosa que yo buscaba en este caso, con pods de lavado incluidos (esto lo descubrí después de haberlos comprado yo). Lo que no hay es tendal, así que hay que buscarse la vida con perchas. Tanto los sofás como las camas me parecieron muy cómodos. La calefacción funcionaba perfectamente y daba gusto llegar de los -5ºC de la calle a los 22ºC de dentro, regulados con termostato. - Hay que pagar 10€ extra, en efectivo, en concepto de ropa de cama y toallas. No lo vi previamente indicado en ningún lado y te lo dicen tras reservar. Me parece bastante trapalleiro. - Te envían un mensaje en el que te dicen que les comuniques la hora EXACTA (así, remarcado) de tu llegada para no tener que esperarte ellos innecesariamente. Llegué puntualmente a la hora que les comuniqué y no había nadie. Envié varios WhatsApp, llamé varias veces, escribí por Booking y nada. Esperando al frío hasta que me fui al McDonald's. Casi 40 minutos después conseguí quedar para que me dieran las llaves. Menos mal que la hora 'EXACTA' era para evitar esperas innecesarias... El día de la salida, igual. Ni una mínima instrucción de qué hacer con las llaves. Teóricamente, el check-out era a las 10, pero como no tenía prisa esperé dentro hasta las 11. No apareció nadie. Nadie respondió. Así que las dejé en el buzón. Si no quieres/puedes atender estas cosas... Será mejor poner un cajetín o similares.
• Benedetta (5/5): - ottima posizione, letti grossi e spaziosi pentole, posate e letti sporchi
• BRBT Corentin (5/5): Super emplacement mais rafraîchissement à prévoir - L’emplacement de l’appartement qui est très bien situé Les pièces étaient grande La salle de bain est grande et refaite avec une machine à laver Beau parquet L’appartement … Les équipements étaient présents mais cassés ou en mauvaise états La literie = uniquement des canapés lits pour une grande chambre Le reste des lits étaient convenables. Équipement non adapté pour les enfants (prises électriques cassés, produits ménagés a disposition, etc) Et la cuisine est clairement à refaire. Et surtout le ménage n’avait pas été effectué.
• Daniel (10/5): - Cercanía, limpieza y trato con el propietario
• Jelena (10/5): -
• Suldina (7/5): Холодно. Постельное бельё не включено в стоимость, за комплект надо доплатить 10 евро - Отличная просторная квартира, очень много спальных мест, я даже не смогла точно посчитать сколько. Хорошо оборудованная кухня. Рядом станция метро и трамвая В апартаментах было холодно. И вода в кране была чуть тёплая.
• Irhad (10/5): Great apartment and friendly host! - Really spacious apartment, very friendly host, fully equipped, and in a great location. Nothing can only recommend! P.S: Nur eine Anmerkung an Peter: Es wäre besser, die Bettwäsche und Handtücher im Preis inbegriffen zu haben. Viele Gäste übersehen, dass diese nicht enthalten sind, und wenn sie später zusätzlich berechnet werden, kann das ihre Gesamterfahrung beeinträchtigen und für Unzufriedenheit sorgen Alles gute :)
• Hinrichs (5/5): -
• Chita (10/5): -
• Sam (10/5): -
• chantal (7/5): Groot appartement op een goede locatie - Groot appartement met veel ruimte maar zou beter onderhouden moeten worden Het toilet werkte niet naar behoren, badkamer was koud ( verwarming niet aangesloten). De scharnieren van een keukenkast hingen los. Het dekbed was veel te klein voor het bed en er was slechts 1 handdoek voor de prijs van 15 euro per persoon.
• NinaH94 (8/5): -
• Giovanni (10/5): -
• Galina (8/5): -
• Marta (9/5): Na jedną dwie noce polecam. - Blisko centrum. Duże mieszkanie, jest dużo miejsca. Czysto. Hałas okna wychodzą na ulicę gdzie jeżdżą do późna tramwaje. Było gorąco i mieszkanie nie jest przewiewne. Pomimo wcześniejszego kontaktu, długo czekaliśmy na wejście było wtedy bardzo gorąco ponad 30 stop.
• Yulia (10/5): Дуже раджу,з родиною або друзями. Власник квартири дуже приємний,дав багато рекомендацій,зустрів з аеропорта. - Дуже простора квартира,3 спальні та велика зала. Зручна кухня,чиста ванна кімната
• Himanshu (9/5): -
• Adela (5/5): -
• Markus (6/5): -
• Anna (10/5): - Very big apartment, all perfect
• Roberto (9/5): -
• Skledar S. (9/5): -
• Jongkeug (7/5): Dans l’ensemble bon séjour, appartement propre, hôte réactif. Certains meubles vieux… qui méritent d’être changés - Appartement bien situé, propre. Certains meubles demandaient à être changer notamment la cuisine et un lit ou les lattes du lit ont dû être réalignés car ils ne tenaient plus sur le sommier.
• Eršek (10/5): Exceptional - The apartment is large, with enough space for 7 or more people. Communication with the owner was excellent. The location was good, very close to the tram station and metro, it took us half an hour to get to the center by public transport. There is an M-parking nearby with an acceptable price for a daily ticket. There may not be enough cutlery for a larger group of people. The kitchen is otherwise well stocked. Clean towels and bed linen are not included in the price, so please take that into account.
• Ali (9/5): Superb -
• Martin (10/5): Exceptional -
• Melina (10/5): Exceptional -
• Eberhardt (8/5): Nice apartment but, felt a bit cheated (towel issue). - Nice apartment. Parking in front of the house (on the street). Public transport (tram) not too far away. We had to pay extra for the towels (which was not mentioned in the reservation).
• Martin (10/5): Exceptional -
• Fares (9/5): Superb -
• Wei (10/5): Exceptional -
• Francesco (1/5): I don't think will come back again - Beyond the organisational problems on the first day, which saw us waiting for an hour outside the host, but which were elegantly resolved... We found ourselves in a flat that reeked of the sweat of someone who had just been there. The host charged us 40€ for towels to give us an incomplete set and towels that smelled damp. The flat itself, also, is aesthetically deplorable: it is large and spacious, but has been filled with sofa beds, turning it into a de-facto dormitory. I am sorry to say, but we experienced our stay with much discomfort.
• Shalva (10/5): Exceptional -
• K (3/5): Reconsider this accommodation - - Queen beds were comfortable, fast wifi - Good price for a group trip - charged an expensive extra fee (cash only) for towels. This happened after we completed booking as it wasn't covered by the original charge. We were never provided a bill/receipt and did not know about the charge beforehand. Despite that, the towels were very dirty and moldy. - Significant street noise - Full beds were converted from a sofa and are not comfortable - Isolated location in an industrial area far from attractions/restaurants/stores - Heater isn't the best, could be cold during winter - Difficult check-in process and communication with owner
• Ashley (9/5): Great space on the outskirts of the city center in a fairly quiet neighborhood. - The property was spacious and inviting. It was right next to a tram station to get around the city easily. It was a bit hard to find because of the construction but we eventually found it.
• Lazarova (10/5): Exceptional - Big apartment,especially if you visit city with friends.Good location, near by public transport stations. Nice host
• Anna (10/5): Exceptional - The apartment is large and bright.
• Damià (1/5): Owner handles payments but is completely incompetent degrading booking.com image - This is my worst experience in booking.com so far for the two major problems below: 1) Owner handles payments but is completely incompetent. 1,122 EUR were charged about a month before our arrival. Two weeks before the arrival my boss and I asked for a receipt. The receipt took three weeks to arrive (during our stay). While waiting for the receipt, we sent several messages and called, most of which were not answered. The owner justified the delay as "my bank is handling it" and "I also wait". But the days went by and no proof of any receipt was provided. At some point, we even considered whether we were being scammed. We didn't have any support by booking.com as the booking clearly stated that the payment was handled by the owner. This experience was stressful, erodes the trust to booking.com and degrades its image as they gave responsability to an owner that is not able to work professionally. 2) The description of the booking.com clearly listed down 3 double-bedrooms. When we arrived there, only 2 double-bedrooms were ready, with one of them, sharing two convertible sofas (not even a proper bed). That is absolutely unacceptable because we took this apartment simply because we needed separate bedrooms with a proper bed. After arguing with the owner, he asked the helper to tidy up an additional room, first described as the "storage room", which became the third double-bedroom. The helper was visibly pissed off and exacerbated the bad feelings we had at the start of this stay.
• Giorgos (10/5): Exceptional - Everything was fine. Appartment was clean. Location very good. 5 min on food to the next Metro station and from there 10 minutes to the city center. The owner is very kind. Check In and Check ou was very flexible. The Appartment is big and comfortable. I can recommend this Appartment.
• Rumen (8/5): Very good -
• Preda (5/5): Not so good! - The apartament is verry large , good for 10 people and the kitchen is verry well equipped. The apartament is near a tram station that goes directly to the city center and a metro .. When we went out , the owner entered the apartament and made some modification on the configuration of the beds and some furniture missing, we didn't get to be informed that he will come , all our personal stuff was in the apartament ... I don't think it's OK to come in the apartament when nobody's there... We went in December and it was verry cold outside and in one room of the house the one near the kitchen and the balcony was not that hot because has one radiator that doesn't make heat for a large room .
• Peter (9/5): Superb -

Photos