Serene Horizon

Location: Kumily- Munnar Highway Bypass Road, Thekkady, in

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 02:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Fruits
• Badminton equipment
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Covered parking
• Swimming nearby
• Charcoal grill
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Executive Suite

  This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Dressing room
  • Slippers
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double or Twin Room

  Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Dressing room
  • Slippers
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Villa

  This villa includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned villa offers a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Dressing room
  • Slippers
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Presidential Suite

  This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Dressing room
  • Slippers
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Free newspapers and magazines in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Shuhaib (10/5): - Staffs was super friendly Well maintained Property with all amenities And fabulous breakfast
• Daniel (10/5): No complaints - Clean Comfortable Th reception staff were efficient and prompt room service
• iosikot (8/5): - Great stuff very helpful and friendly. Beutifull surawnings. Quite. The bad was on a second floor and going to the bathroom at night was not fun. There was a clore tank just under the room door and the small was not nice. No balcony, not even a window to open.
• PRASHANT (10/5): -
• Leena (6/5): Not a 5 or 4 star quality. Poor value. - The location is convenient. The pool looked nice although we didn’t use it. The staff is very helpful. It is not 5 or 4 star quality at all. Right from the hot water quantity for the showers to the beds to the decor. We even had water leaking from the ceiling. A very expensive stay that gave poor value.
• alessandro (10/5): Piacevole soggiorno - Gentilezza del personale Distanza da thekkady
• Shasitharan (5/5): -
• wwefahad (10/5): مكان رائع و جميل - فندق رائع وواسع وغرف نظيفة و مرتبة و مناظر ممتازة و أكل لذيذ فقط درجة حرارة ماء المسبح كانت باردة
• Francesco (10/5): If you want great staff, visit Serene Horizon! - The room was absolutely lovely and with lots of space, almost more of an apartment other than room size. Breakfast and dinner are of good quality and really enjoyable. While the property is actually really good, the particular mention goes to the staff, which not only were friendly and helpful throughout the stay, but also welcomed us all together at the lobby at the time of checkout with an unexpected and unplanned cake as it was my birthday! No negative comments to make
• Elyasaf (8/5): -
• Mohamed (9/5): - Staff and bridges Everything was fine
• Avitha (8/5): Very nice new hotel . Need to sort out better menu . - Breakfast was satisfactory . Can be better . Varieties too few for foreign guests. But Vineet, Vishnu , Akshay Albin , Joy tries their best to make things exceptional for us . Just the food varieties .
• احمد راشد سالم (5/5): -
• Bilal Jamel (10/5): اقامة ولا في الخيال - تصميم المنتجع جميل بحيث يرضى جميع الاذواق اللي يحتاج فلة او جناح الخيران موجودات .. المنتجع قمة في النظافة و الاكل لذيذ وايد طلبنا برياني سي فود و كان لذيذ و المخلل مع البرياني روعة و باستا و شوربة ذرة مع مرة دجاج و مرة مع سي فود كانت لذيذه و شوربة البروكلي مع اللوز بعد كانت لذيذه و بوفية الافطار يوفي بالغرض و اخيراً و ليس آخراً السعر مقابل كل الخدمات يعتبر جداً جداً ممتاز لا شيء
• YOUSAF SALEM AL SHREDA (10/5): - كل شي به جميل و الاستقبل حار و الناس محترمين من جمال المكان لا تعليق انصح به وبشده للسعوديين و الخليجيين
• Vipin (10/5): Fabulous and will repeat with family. - Spacious rooms, great staffs and loved the amenities and ambiance. Nothing much, a little farther from town if you don’t have your vehicle.
• Isariyaporn (9/5): - not much food selection for international Just add some international food for order but including in breakfast cost
• shihaz (10/5): -
• Rajeev (8/5): Very good - Friendly staff, Good food, Clam place No Exhaust in bathroom
• Vijumon (9/5): Superb - Food was good. Ambience was good. Location was good
• Tobin (8/5): Very good -
• Daniel (9/5): Great place and perfect service - It was the second time we went there and this time with a special guest. We felt great staying there this time too…
• Monika (10/5): Great stay, high standard, beautiful place and hotel - We are really happy to stay 10 days with our son here. Hotel is on excellence level, high standard. Very well equiment and amenities. Staff was so helpful abou everything what we want. From cleaners, waiters, receptionist and managment everyone is doing the best. Really reccomend. Food was great, many options also european food and food for kid. You will feel like at home. Hotel is in nice place, you will feel like inside jungle. Many options to do. Thanks everyone that our holiday in India Thekkady was great.
• Sonal (6/5): Pleasant - Didn’t like the layout of the bathroom.
• Dinesh (9/5): Superb -
• Nalin (8/5): Very good -
• Sebin (9/5): Superb -
• Rma (3/5): Do not get influenced by the hotel pictures - The hotel design js good and is a good product for tourist but the hotel management does not know how to manage the hotel. Very disappointed seems like the management has never worked in hospitality before. I booked for Villa and they changed my booking to executive room because they had diplomats visit and they wanted to give the villa. They forgot all other guests of the hotel to make sure the diplomats are looked after. No hot water, room was not serviced. Just the Restaurant staff was great.
• Ananya (7/5): Good - We stayed in a villa. Good ambiance. The restaurant needs to gear up a bit. Only few items were available from the menu.
• Ambuj (9/5): Good enjoyable family vacation…great value for money - Good rooms, supportive staff Nothing particular
• Sanjay (1/5): It's not worth staying there. - Nothing, property is new but still in pathetic shape.. Unprofessional staff, it's seems like they have never worked in hospitality sector..
• Anas (8/5): Very good -
• Agata (10/5): absolutely wonderful - wonderful hotel, interiors, great service, perfect location silence, calm, sounds of birds, wonderful place Nothing
• Sasi (10/5): Exceptional -
• Dinesh (9/5): Superb - Breakfast is good..
• Mayur (9/5): Superb -
• Orsolya (10/5): I wholeheartedly recommend this place to anyone. - This place is wonderful! Our family (I was with my child and a friend) had a perfect vacation here. Every detail was designed for our comfort, and the rooms were clean and well-equipped. The environment is incredibly clean, family-friendly, which allowed us to relax a bit as well. The food exceeded our expectations by far! Every meal was a culinary delight, with fresh and diverse dishes. The staff were exceptionally kind and helpful, always available when we needed them. The location of the accommodation is perfect. The management and the whole staff of the hotel are wonderful; they take care of each and every detail, ensuring a flawless experience. Overall, I wholeheartedly recommend this place to anyone. We can’t wait to come back!
• Anto (1/5): Bad - Climate No hot water for almost 30 hours that too in a cold place. No proper response from staff. No mobile signal. My tour plan was totally collapsed.

Photos