Steffen Resort

Location: Sapang Balas, Dinalupihan, ph

Star Rating: 7.6 Stars

Property Type: Bed and breakfasts

About this Property

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Luggage storage
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Massage services
• Darts
• Karaoke
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Allergy-free room
• Kid meals
• Shared kitchen
• Kids' outdoor play equipment
• Outdoor furniture
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Supervised childcare/activities
• Shopping on site
• Television in common areas
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Family Room

  Guests will have a special experience as the family room offers a pool with a view. Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower. Guests will find a refrigerator, kitchenware and an electric kettle in the kitchen. The family room also offers a barbecue. The spacious air-conditioned family room provides a flat-screen TV with streaming services, a washing machine, a private entrance, a mini-bar as well as garden views. The unit offers 1 bed.

  Max Occupancy: 10 (10 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Bathrobe
  • Radio
  • Refrigerator
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Shared toilet
  • Kitchen
  • Additional toilet
  • Private entrance
  • Dining area
  • Electric kettle
  • Private pool
  • Barbecue
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed

• Deluxe Double Room with Balcony

  This double room features a pool with a view. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower. Guests will find a refrigerator, kitchenware and a tea and coffee maker in the kitchen. The double room also comes with a barbecue. The spacious air-conditioned double room features a flat-screen TV with streaming services, a washing machine, a private entrance, a mini-bar as well as garden views. The unit has 2 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Bathrobe
  • Radio
  • Refrigerator
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Shared toilet
  • Kitchen
  • Additional toilet
  • Private entrance
  • Dining area
  • Electric kettle
  • Private pool
  • Barbecue
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed

Guest Reviews

• Benzon (4/5): Not for Tranquility: A Noisy, Overcrowded Stay with Many Hidden Charges - I had mixed feelings about this place. There are a few things I genuinely appreciated—the Android TV was a nice touch for entertainment, if course steong wi-fi also, the bed was clean and comfortable, and the parking area was spacious and convenient. The negatives quickly outweighed the positives. I booked for four people, yet only two sets of toiletries and towels were provided. On top of that, there are so many hidden charges—it honestly felt excessive. You get charged extra 300peso an hour for using the karaoke, additional towelsis 50 pses each, the gas stove, kettle, and even basic recreational activities. It gives the impression that almost everything comes with a fee. The environment itself is also far relaxing. There were loud noises well past 10 PM, with people drinking heavily and karaoke continuing late into the night. If you're looking for peace and quiet, this is definitely not the place. It felt more like a chaotic gathering than a restful stay. To make things worse, the room didn’t even have a proper lock, which raised safety concerns. There were also too many guests packed into adjacent rooms, adding to the noise and overall discomfort. This place might suit you if you enjoy a loud, party-like atmosphere—but if you're expecting tranquility, you’ll be disappointed. Honestly, it felt more like a circus than a place to unwind.
• Salaguinto (7/5): - The tulugan only and the accommodating staff. No small kitchen sink at the room. Location is quite ok but too narrow going to the place. Billiard table and soccer playset has been ignore. Cannot use the shower. Shower head was damaged when we check-in. But Staff told us we can use the Shower room of villa 1. The water is intermittent maybe visitors were simultaneously using the water.
• Mary May (8/5): My family had a memorable and great stay! - Clean, spacious, and comfortable. Attentive staff too! None
• isabelo (8/5): Not bad - Quiet place
• Villanueva (10/5): -
• Zee (2/5): Waste of money! Never again! - the resort was big No INTERNET, no signal, dirty pool (lots of insects and strong chlorine) we had rashes after swimming. Cabinet not usable. Low water flow. Not PRIVATE POOL the resort had another booking that made us awkward to use the amenities. Care taker has a lot of visitors coming in and out of the resort. No lock on the door. Electrical outlet not working. Aircon not cold. Lots of mosquitoes in the room. Billard table not for gaming due to no tisa, the ball is defective. Lots of garbage at the back smells like rotten dead rat. Based on our experience this is a false advertisement. Steffen is not approachable. Not answering calls.
• Bruce (6/5): Disappointing - Staff were friendly Location backstreets of a Baranguy,security very difficult to lock door,no drinking water in room,no where to hang clothes wardrobe needs fixing, internet reception poor,unable to contact accommodation as phone number changed,mosquitoes,one window with no curtain,sink drain not sealed,damp in bathroom causing mould and paint peeling, electrical outlet not working and extension ran to feed tv power,light fixture full of dead bugs,fly screens and windows not properly fixed and unlocked Aircon above tv making it a hazard due to water drips,broken tiles around pool area at kitchen area.
• Aliou (8/5): Nice place - The staff was very nice, helpful, accommodating … The room is large and the beds very comfortable. 15 to 20 people came in for a day pass just to use kitchen and pool… this was not agréable for people staying in the resort. We did not use the pool because too many people using …
• Maila (8/5): Very good -
• Merlita (10/5): Exceptional - Kind and respectful staff,wonderful location Nothing
• Grace (8/5): Very good - Clean and staff so helpful Water supply in the toilet is poor
• Ron (8/5): Very good, will come again. - We left too early to have bf; but we ordered dinner the night before via the staff, that was excellent. Having to share the room with a snoring companion - not the resort's fault thoug...
• Ariel (10/5): Friendly Staff and a relaxing place to stay - Great friendly staff who were always happy and willing to help whenever needed. Ultimate service !!! Property was very clean and well maintained.
• Charizze (10/5): Exceptional -
• Hana (4/5): disappointing - the serenity of the place the place is nice but then there is so much discussion in using the amenities. be hospitable enough when it comes to catering the guest. it’s a resort, the amenities should be free to use. don’t venture in this kind of business if you don’t know basic hospitality.

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