Tsuruya Ryokan

Location: Kinosakicho Yushima 606, Toyooka, jp

Star Rating: 2 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Air conditioning
• Room service
• Family rooms
• Luggage storage
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Internet access
• Covered parking
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Family Room with Private Bathroom (15㎡)

  The family room features a private bathroom, air conditioning, tatami, as well as a seating area with a TV. The family room provides a tea and coffee maker, yukata and heating. The unit offers 3 futons.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Yukata
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Family Room with Shared Bathroom

  The family room has a shared bathroom, air conditioning, tatami, as well as a seating area with a TV. A tea and coffee maker, yukata and heating are offered in this family room. The unit has 3 futons.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Heating
  • Shared toilet
  • Slippers
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Trash cans
  • Yukata
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Large Family Room with Private Bathroom (20㎡)

  The family room features a private bathroom, air conditioning, tatami, as well as a seating area with a TV. The family room offers a tea and coffee maker, yukata and heating. The unit offers 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Yukata
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

Guest Reviews

• KENJI (9/5): -
• Melvin (10/5): - Staff were very friendly, welcoming and attentive. The food was fantastic and they worked hard to accommodate some food allergies and sensitivities. It was a very quiet and peaceful place. Slippers were a bit small for larger feet.
• Jay (10/5): - The staff were amazing and so helpful. Dinner was delicious and very filling with plenty of choice. The facilities were very clean.
• Nikoline Marie (8/5): -
• Stefan (9/5): - Excellent experience, lovely stuff, good food
• 誠一朗 (10/5): -
• Conor (8/5): Fun - Located in a good spot close to the onsens just off the main area. Staff was nice Pillows were not great. They didn’t have an outlet adapter but that’s on me ig
• I_like_traveling (10/5): - Всё поеравилось. Проживание, завтраки ужины, Свой онсэн - это неболтшая купель, но то он приветный , если кому надоо) Соседние онсэны бесплатно. Зы Нет трансфера обратно.и это супер. Советую выйти пораньше, там идти очень не долго , но!!! идёшь по торговой улице и можно останавливаться каждый метр - супер прогулка.
• Mariko (6/5): - 風情ある温泉街で、情緒を感じました。 外湯を堪能できました。 四国を中心に周り、他のホテルと比べると少し高めでしたが有名地なので仕方ないかなとも思います。 高齢なので三階の部屋というのは着いてから分かったことでエレベーターがないので三階までの登り下りは、膝と腰に響きました。 各階にいだかしょのトイレで、個別に部屋になかったので気兼ねでした。
• TSUJIMOTO (9/5): -
• Aleksandr (7/5): - Comfortable Ryokan. Very polite and helpful staff. Traditional dinner and breakfast were large but not really tasty. Maybe it's just our preferences.
• Verena (8/5): Muss man erlebt haben, vor allem das Abendessen ist wirklich etwas Besonderes. - Ein richtig tolles Gästehaus, gegenüber der Seilbahn für die Fahrt auf den Berg und Besichtigung des Tempels. Hinter dem Ryokan ist direkt ein Onsen, wunderbar nah, wobei auch die anderen gut erreichbar sind. Das Frühstück wurde in einem kleinen, aber feinen Restaurant schräg gegenüber gereicht, war sehr lecker, es gab aber nur zwei Alternativen zur Auswahl. Das Abendessen war wirklich toll und sehr liebevoll angerichtet. "Kimonos" wurden für den Aufenthalt kostenlos ausgeliehen, Schuhe auch. Bei Ankunft gab es einen Gutschein fürs "Eierkochen" gegenüber in der heißen Quelle. Sehr aufmerksam. Das Gästehaus hat zwei eigene kleine Onsen, die man für eine bestimmte Zeit nach Reservierung kostenlos nutzen kann. Sehr schön, da man mit dem Partner zusammen rein kann, im Gegensatz zu den normalen Onsen. Insgesamt eine tolle Erfahrung. Geschlafen wird auf dem Boden, auf einer sehr dünnen Matte das muss man wissen und wollen. Wir hatten ein Zimmer mit eigenen Bad gebucht, was aber nur bedeutete, dass wir eine eigene Toilette hatten, keine Dusche. Geduscht oder gebadet, wird in den Onsen, das muss man wissen. Frühstück erst ab 7.30 Uhr. Das war am zweiten Tag leider für uns zu spät, eine Art Lunchpaket wurde leider nicht angeboten.
• mukai (7/5): -
• Gabriele (9/5): Very good choice for a two days stay in Kinosakionsen. - Location is perfect for visiting Onsen-ji temple and have relax in the baths of Kinosakionsen. Dinner is very good and the staff is very kind. None.
• Shahar (8/5): -
• Patrick (9/5): -
• Eve (9/5): -
• Vale (9/5): -
• Dana (6/5): - The staff were amazing and so accommodating to request and we loved the private onsen bath I learned I will upgrade my next ryokan to not having a shared bathroom. Also, we were told that during breakfast, the beds would be put up so we could use the room for the day. However, the beds were still out after breakfast and stayed out until the end of our two night/3 day stay
• watanabe (3/5): 高齢者には向かない旅館 - 食事 部屋にトイレなく　階段多く高齢者にとって最悪だった
• Pansy (7/5): We enjoyed the dinner and breakfast very much - The snow crab dinner Onsen was a bit small
• 三好 (8/5): -
• Tomomasa (8/5): -
• Rita (8/5): -
• AYAKO (9/5): -
• Takumi (8/5): -
• Nakao (9/5): -
• Hugo (9/5): -
• ぼん (6/5): - お食事です。 カニが贅沢に食べられました。 貸切の温泉もゆっくりできてよかったです。 トイレが別なのが少し不便でした。 今回外湯には、行かなかったのですが、混雑状況がいつでも見れるようになっているところは、よかったです。
• Aika (9/5): -
• Justin Andre (8/5): - The dinner was amazing I like the concept of private bath Room did not have its own bath Schedule of private bath is only one (two is preferred) Limited slots for japanese style breakfast
• Margetts (8/5): -
• Juenlee (7/5): We had a wonderful experience and would recommend this place to everyone. - Food was very good and everyone had plenty to eat. Staff were very nice. Location was close to the main onsens. By the evening, fuel smell was uncomfortable in the hallway and then into the room. We were not given a choice of the two rooms. I would have chosen the larger room for the elder members of the group.
• EDYTA (7/5): It’s ok. - - good location, next to one of the onsens - great dinner It’s a pleasant place, but not outstanding. overpriced for what they offer. Be careful with what you are booking, some cheaper rooms have no private toilet (it is shared with 3 other rooms on your floor, but toilet was very clean). The rooms haven’t been updated in a while.
• John (10/5): Great stay at this traditional ryokan in Kinosakionsen. - This is a great, traditional ryokan in Kinosakionsen. It’s right across from the ropeway and within easy walking distance to all the onsens. The staff were kind and helpful and the evening dinners were incredible. We really enjoyed staying here. Would recommend if you’re looking for a traditional, no frills ryokan experience. The rooms are a bit dated, but this is a traditional ryokan so we expected this and we weren’t bothered by it. I would recommend this hotel if you’re looking for a ryokan in Kinosakionsen.
• Kajikawa (10/5): - お食事も豪華で新鮮でおいしかったです。 スタッフの方も明るい表情で、心地よかったです。濡れた靴を乾かして下さったり、とても親切に対応して頂きました。 ありがとうございました。
• 珍麗 (10/5): -
• まい (10/5): -
• fujishisita (7/5): - 朝ご飯が外のカフェでパン食だったこと
• WONG (9/5): -
• MIYU (9/5): -
• Grecia (10/5): - The staff is extremely attentive, food was good, the rooms are big and the whole experience was good. Also, there is a free shuttle from the station to the ryokan! N/A
• MIša miriam (10/5): - food, location
• 久保 (8/5): - 夕食がとても美味しかったし、カニにお造りと満足できました 近くに外湯もあり、色々入れました。 こじんまりして過ごしやすかったです 部屋にコーヒーなども飲めるようにしてくださると嬉しいかな
• Thinh (10/5): -
• Andrea (9/5): Dinner was delicious. Staff were charming. Couldn’t ask for more! - Great location close to best onsens
• Anna (6/5): -
• 高山 (9/5): -
• CHANPEN (10/5): -
• sakai (8/5): -
• Emiko (7/5): 楽しかった。 - ロープウェイがすぐそこにあり、チェックイン前に荷物を預かっていただけたので、良かった。また、温泉卵体験無料券を渡していただき、使うことが出来ました。 トイレが部屋に無かったこと。
• Hadano (6/5): まあまあ - スタッフの方が親切でした。夕食が美味しかったです。 敷布団が薄く、体が痛くなりました。また、上の階の音は響くし、大きな埃が落ちていてがっかりでした。
• koichi (7/5): -
• 江 (9/5): 非常好👍 - 非常的舒適，提供免費的七大泡湯券以及溫泉蛋券，旅館對面就是纜車很方便，服務員很客氣英文可以通，晚餐很豐盛但馬牛非常好吃👍早餐則是在一家很有質感的咖啡廳享用早餐非常棒，旅館內也有可以預約泡湯的湯屋，帶家人來住一晚非常滿意！ 沒有
• Yasunori (10/5): 良かったです - 親切に対応いただけた 夕食の時間が早い
• Michael (10/5): Unbelievably nice at this price point and in a super convenient location! - Unbelievable quality at a location next door to the Nara train station. I was flabbergasted by the quality of the construction in the room at this price point.
• 藤原 (9/5): 満足な旅だった。 - スタッフの方達が非常に親切で優しかった。 食事もお値段以上で十分満足できました。 立地も外湯からも近く、駐車場もチェックアウト後も しばらく利用させて頂けて、非常に助かりました。 諸注意に記載があり気にはならないが、 木造の為、上階や隣部屋の物音は若干聴こえる。 話し声とかまでは聞こえないので大丈夫。
• Yukino (10/5): -
• Albert (9/5): -
• okazaki (8/5): -
• Nuttanun (10/5): - Nice location / good service
• 岡 (8/5): 楽しかったです！ - 食事が豪華だった 少し部屋が小さかった。
• 京子 (5/5): 今一つ - ロケーションは良かったです。スタッフの応対もよかったです。階段が急で怖かったです。 洗面所の照明が暗く、背の低い私には、鏡の位置が高かった。
• Ying (10/5): 物超所值 - 旅馆从门脸看很小，但是里面设施安排非常好，是传统榻榻米的房间，旅馆内提供的都是VIP专享晚餐服务，晚餐很惊艳，每人一整只松叶蟹，吃的很饱，有专享泡汤时间40分钟，旅馆还同时提供温泉街6个特色温泉的通卡，另外，在预订的时候显示房间是20米，实际是有里外间，目测有两个20米，卫生间和洗漱都在套间内，超出预期，非常值得推荐。
• Yann (10/5): - Tout Rien
• Carmen (8/5): Wonderful way to experience a traditional stay that is well priced for what you receive. - Really lovely traditional Japanese inn experience. The meals onsite were delicious and huge, staff was kind and the building charming. Some may prefer a more centralized inn for visiting the onsens, though the town is so small and walkable it’s not an issue.
• TATSUYA (9/5): -
• Marc (8/5): Charming Ryokan, next to the Ropeway and Onsen. - A Charming Ryokan with Japanese Style Rooms. If you want the authenthic Onsen Experience you can't go wrong. The food was incredible. The Staff was very eager to help, even with communication difficulty. The Ryokan is right next to 2 Onsen, and only 10min walk from the other Kinosaki Onsen. There is a shuttle from the Trainstation to the Ryokan as well so getting there is easy. Like in all Japanese style beds - you have to be comfortable with Futon, which can be much harder than european style beds. I would have liked to have a bit of a thicker futon, as the standard one was a bit too thin and hard. (to be fair I have not asked for an extra futon - I would assume it would have been provided if I did)
• Janie (10/5): A relaxing and enjoyable experience. - The room, private bath, attentive and kind staff. The dinner was a little too much fish as we didn't eat meat. Not enough vegetables and too much fish.
• Kayla (9/5): - Breakfast was amazing, and the private bath was nice. Located next to one of the big bath houses, as well as being in walking distance of the others, this ryokan was an excellent place to stay.
• HEITA (10/5): -
• okuhira (10/5): 幸せでした！ - 夕食が最高でした！ ないです！
• Jessie (10/5): Sans hésiter - La chambre et le repas étaient parfait Proche de plusieurs onsen Nous avons trouvé l’oreiller rempli de petits noyaux, pas confortable
• Greta (10/5): -
• Astrid (8/5): Una experiencia genial! - Ryokan bonito,muy buen seevicio ,personal muy amable y atento. La comida tambien buena. Tienes pase a los onsen pagango pequeña taxa final.muy bien para estar de relax. Nos alojamos dos noches,ideal para desconectar. Hacia fun poco de frio en la habitacion.los futones un poco incomodos pero en general muy bien.
• Toshihiko (9/5): 蟹も美味しくて温泉でのんびり - 蟹を食べに行ったのですが、夕食での蟹は満足感がすごくあった。 外湯巡りは、改装中の1つを除きすべて回ることができて非常に良かった。 約30年ぶりの城崎を満喫できました。 貸切風呂については、少し中途半端な感じがしました。 露天でもないし、古い家のお風呂が大きくなった感じ。 旅館での特別感という意味で少し残念な感じがしました
• Gabriel (10/5): This was a five star treatment with gourmet meals and some of the most comfortable sleep I’ve ever had. I was pleasantly - Five star treatment. I could not recommend this more. That we had to leave
• 上田 (10/5): -
• Saray (10/5): -
• Fiona (9/5): - The food and service were amazing! A little far from the station
• Kouji (8/5): お得な穴場的な宿でした。 - 食事は想像以上に良かったです。
• Miwa (7/5): -
• Ryota (10/5): -
• Sandra (10/5): Best Ryokan! - I love love love the staff! They were so nice and easy to talk to! Nothing. I loved the Ryokan so much
• Kayoko (8/5): -
• Yiu Pun (8/5): Good and value for money - Both dinner and breakfast are very good . We stay for 2 nights and have 2 different variety of food for dinner and breakfast. Nothing .
• Mika (8/5): いい旅行だった - 店員さんの接客が大変良かったです
• Livagea (10/5): -
• 松澤 (7/5): - 部屋はトイレが無かったが直ぐ近くに快適なトイレが有り問題は感じませんでした 部屋は最低限の設備、という感じです 従業員があまり親切な感じでは無かった なにか尋ねても、反応が薄かった　 寝具のシーツがグチャグチャになって気分が悪かったです
• MEGUMI (9/5): - 夕食がおいしかった 清潔だった 貸切風呂が綺麗で気持ちよかった チェックインの説明が無駄なく丁寧で、スタッフさんたちがみんな親切だった なし
• Yi ying (9/5): -
• KAWASAKI (7/5): -
• Isabelle (7/5): Gute Basis in Kinosaki Onsen - aber für vegetarierer kein festmahl - Die Unterkunft war sehr schön und besticht durch ihren traditionellen Stil. Alles war sauber und das Personal war sehr nett und zuvorkommend. Das Abendessen war im Vergleich zu anderen Ryokans ausbaufähig. Alles war lecker, aber insbesondere die vegetarische Variante war sehr wenig und etwas unverschämt (da der Preis identisch war)
• Chia Ping (8/5): 飯店位置佳，餐食不錯，但是湯屋普通沒特色 - 飯店位置 湯屋
• John Michael (7/5): -
• Sylvia2222 (10/5): -
• Vira (8/5): A small & cozy ryokan with friendly & helpful staff - The staff are friendly & helpful! A shuttle bus from the train station will take you right in front of the hotel (or you’ll need to walk for 15 mins) & they’ll provide voucher to cook egg in the shop across as well as the pass to visit all onsen places (there were 4/6 available during our visits). The hotel comes with free yukata (and japanese jacket) & a basket for you to carry around. You can also rent a pretty yukata for 1000 jpy. Dinner & breakfast (at cafe across the street) are provided (delicious!) & free private bath. We really enjoy our stay there, lovely town with great places to eat & shop! Also a great hike up to Mt Daishi. There’s a smell that’s of a mix of food & old, indicating the age of the hotel. It’ll be great if they put nice scents to improve the smell & overall vibes in the bedroom & along the hallway. Hairdryer in private bath really needs an upgrade.
• 光二 (6/5): のんびりできました - 従業員の対応がよくアットホーム お値段も手頃 2日目の朝食も和食が食べたかった
• John (7/5): A good value option with a friendly welcome and excellent food - Location, informal Nature , food A little basic
• Pierre (8/5): Peut mieux faire. - La localisation, la gentillesse du personnel, le calme. Mention spéciale au service du jeune homme qui débutait en service le matin du mercredi 8 octobre. Les futons étaient beaucoup trop fins, sensation de directement dormir sur le sol; et les coussins sans consistance. Ouverture en face du lit sans rideaux, donc lumière permanente dans la pièce même en pleine nuit. J'ai fait différents Ryokan lors de différents séjours, c'est celui où j'ai le plus mal dormi.

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