Sunstone Hotel

Location: 17 Lebuhraya Batu Lancang Taman Seri Damai, George Town, my

Star Rating: 7.3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Tour desk
• Facilities for disabled guests
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Guest education on local ecosystems and culture
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Triple Room with View

  This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Single-room air conditioning for guest accommodation

• Deluxe Family Room

  This air-conditioned family room is consisted of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Single-room air conditioning for guest accommodation

• Standard Queen Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Single-room air conditioning for guest accommodation

• Triple Room

  This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Single-room air conditioning for guest accommodation

• Triple Room

  This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Norsha Shaziana (9/5): - Lokasi yg berdekatan dgn Lam Wah Ee Hospital, KFC, CIMB Bank, Subway di LWEH, Pasar Batu Lanchang dan byk lg kemudahan yg lain...
• Flora Goh (5/5): - Location is convenient. Rooms with view are limited and rooms without view odor not good.
• ng (1/5): 他有限制不能带的物品可是预定时没有告知 - 无法沟通 完全没有入住也无法退钱
• JANIVER (10/5): simple accomodation yet clean and affordable - The food court just across the hotel, nice location only 11 minutes walk to LWE hospital, there’s a mini mart next to it
• Mariya (4/5): -
• MOHAMAD AZLAN (8/5): Comfort. - Affordable price.
• Max (6/5): just for sleep over - location. broken shower head
• SITI SARAH (7/5): -
• amira (10/5): -
• Teng Yao Ng (7/5): -
• iffah (5/5): - Location strategic The water outlet in the shower is clogged.
• ng (1/5): 预定时没有写清楚不能携带的物品 - 体验感太差 不能好好沟通
• AI (7/5): - There a mini mart next door. Hawker centre at the back, about 5 mins walk. The place is kinda out of the way from the shopping district and malls.
• Rohani (8/5): -
• Michelle (4/5): -
• Aleesa (2/5): - Bad service,& i must to pay extra charge because of the issue hotel with booking.com..
• Sl (9/5): - Good
• Kimlee (9/5): -
• vijaya (10/5): -
• Md Amin (1/5): -
• Yoke Fong (2/5): -
• Jason (5/5): -
• Jason (5/5): -
• Zul Daniel (8/5): - Everything seems okay and feels okay. Hm maybe need to add hairdryers. But it's just additional, overall perfect.
• Nasrul (8/5): OK - Selesa PARKING TAKDA
• Nasar (6/5): -
• Babyfish0406 (7/5): -
• Kimlee (9/5): -
• Nurul Emalia Azua (7/5): -
• Kevin (5/5): - Very budget hotel. Booked last minute cause our other one was cancelled. If you're sensitive to cleanliness (western foreigners) you may want to avoid this place.
• Amira (9/5): - Tolong tukar iron dan iron board yang baru
• Adam (10/5): Exceptional -
• Noraslina (10/5): Exceptional - All things No things
• Lim (9/5): Superb -
• Mia (8/5): Very good -
• Lutfi (8/5): Very good -
• Syahril (10/5): Exceptional -
• Liyana (6/5): Pleasant -
• Arina (7/5): Good -
• Zuraidah (6/5): Pleasant -
• Siti (8/5): Very good -
• Enrico (8/5): Very good -
• Janice (4/5): Disappointing -
• Nur (5/5): Passable -
• Mamamia (8/5): Very good -
• Bulya (6/5): Pleasant -
• Liaw (6/5): Pleasant -
• Nurul (7/5): Good -
• Desi (8/5): Very good -
• Desi (8/5): Very good -
• Mamamia (7/5): Good -
• Wei (7/5): Good -
• Khairul (7/5): Good -
• Giffordo (5/5): Passable - Bed was comfortable, Aircon working and free snacks. Could be cleaner and maintained better. Shower was small and small bathroom.
• Sankari (6/5): Pleasant - The room facilities and cleanness... Value for money Parking problem
• Loo (6/5): Pleasant -
• Sari (5/5): Passable -
• Meliana (7/5): Good -
• Nurarifah (6/5): Pleasant -
• Muhammad (9/5): Superb -
• Mohamad (10/5): Exceptional -
• Sha (10/5): Exceptional -
• Sha (9/5): Superb -
• Nor (8/5): Very good -
• Afifah (7/5): Good -
• Ramayah (9/5): Superb - The room was clean. Spacious. Worth for the payment. Friendly staffs. Air cond was not that cold. . Parking problem.
• Ong (6/5): Pleasant -
• Shashidevan (4/5): Disappointing - Spacious and comfortable The bathroom waterhole stuck and water overflow and not enough lights at room
• Ab (6/5): Pleasant -
• Neville (4/5): Disappointing - Location is very remote and access food is not easy Difficult to find a good restaurant and place to buy groceries.
• Kai (7/5): Good -
• Pei (9/5): Superb -
• Pei (9/5): Superb -
• Djafar (8/5): Very good -
• Elmey (6/5): Pleasant -
• Daryl (3/5): Will need more clean up - The room looks different when booking and we’ve encounter cockroaches multiple times when we’re changing rooms because of it
• Raymond (6/5): Pleasant -
• Djafar (8/5): Very good -
• Muhammad (9/5): Superb -
• Intan (8/5): Very good -
• Pin (7/5): Good -
• Yew (4/5): If only it was better managed - I chose the hotel specifically for its location and convenience. Upon arrival, i was standing right iat the reception desk, ii was the only guest waiting to check in, but the lone reception staff behind the reception desk continued talking with another staff at the lobby, ignored me for about 5 minutes until I rang the service bell loudly. However, the reception was efficient during checkout. About 5 minutes after i checked into the room, someone had tried to open the room door. It couldn't have been a mistake as the room is a corner unit. The person walked off after several tries to open the locked door. The room had strong leftover cigarette smell with a window left slightly open to air it. The bedsheet, pillows and duvet sheets weren't fresh. Felt like they had been used although they didn't smell. I used the spare pillows from the cupboard that had crisp pillowcases. A cabinet door had a missing handle. Apart from that, the room and bathroom were clean.
• Shalahuddin (7/5): Good -
• Mee (3/5): Poor -
• Zaimah (7/5): Good -
• Hazlina (7/5): Good -
• Aaqillah (8/5): Very good -
• Chan (8/5): Very good - The receptionist was friendly and helpful
• Anie (8/5): Very good -
• Chin (7/5): Good -
• Haidar (5/5): Passable - Good value for money Staff attitude at customer service counter
• Ainon (8/5): Very good -
• Syazana (7/5): Okay - Spacious Got water dispenser Smelly room, toilet not that clean
• Visalini (1/5): Bad - Not cleaning properly,irresponsible staff ,heater not working , bathroom don’t not keep clean
• Khairul (8/5): Very good -
• Syazwan (9/5): Superb -
• Saiful_idris (3/5): Poor -
• Jessica (5/5): Fair - Wifi Lighting and toilet service (soap) need to be improved as both are basic necessities
• Amirah (10/5): Exceptional -
• Benjamin (6/5): Pleasant -

Photos