Friends Hostel

Location: улица Иманбаевой, Astana, kz

Star Rating: 8.7 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 12:00 PM - 09:00 PM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• CCTV outside property
• Face masks for guests available
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Female Dormitory Room

  The dormitory room features a wardrobe, tumble dryer, as well as a private bathroom boasting a shower and a hairdryer. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The dormitory room offers a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit has 6 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • DVD player
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Reading light
  • Earplugs
  • Privacy curtain
  • Hand sanitiser

• Bed in 4-Bed Mixed Dormitory Room

  The dormitory room features a tea and coffee maker, a dining area, as well as a shared bathroom boasting a shower and a hairdryer. This dormitory room has a wardrobe, heating, a flat-screen TV and an inner courtyard view. The unit has 4 beds.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • DVD player
  • Toilet
  • Microwave
  • Washing machine
  • Video
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Computer
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Reading light
  • Earplugs
  • Privacy curtain
  • Hand sanitiser

• Bunk Bed in Male Dormitory Room

  The dormitory room offers a tea and coffee maker, a dining area, as well as a shared bathroom boasting a shower and a hairdryer. This dormitory room has a wardrobe, heating, a flat-screen TV and an inner courtyard view. The unit has 8 beds.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • DVD player
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Reading light
  • Earplugs
  • Privacy curtain
  • Hand sanitiser

Guest Reviews

• MOHAMMAD MAHTAB ALAM (10/5): -
• Timur (10/5): -
• Daria (10/5): -
• Michael (6/5): - Pleasant lounge room and helpful staff Location of hospital very poorly described in bookings and consequently very hard to locate. Only one toilet and one shower for Meant to share.
• Sharon (10/5): Excellent value for money! - This is incredibly good value for money. The staff were very friendly and extremely helpful. The facilities were excellent. The location was not ideal for city centre attractions although you could walk the 5 km.
• Meryl (10/5): Struttura pulita e comoda! Lo staff è adorabile - Stanza pulita e confortabile ! Cucina anche bene Niente
• Yuliya (10/5): -
• Elena (10/5): - The value for this hostel is incredible! It is clean and comfortable. The beds have large curtains and it really feels like your own little nook. The staff was great, especially the night manager who was so kind. The women had their own bathroom which I really appreciated. The room is a little too small for four people, but manageable.
• Айна (8/5): - Расположение хостела, очень приветливый персонал, зона кухни уютная, матрас отличный, высыпалась хорошо. Душевая и туалет вместе, но женский отдельно, мужской отдельно, что очень порадовал. За такую цену конечно хороший вариант Тесновато, забираться на верхнюю койку непросто, лестница прямо вертикальная, без наклона, боялась упасть каждый раз)))😆
• Asmae (10/5): - Personnel trés aimable et qui fait tout pour aider malgré la barriére de la langue. Super propre et confortable. A recommander vivement.
• KAREN (10/5): - 清潔で良かったです。 シーツやタオル類の用意があります。 共有スペースではホットドリンクも提供があります。 自分が泊まった時はどの利用者も静かで居心地が良かったです。 シャワートイレは男女でそれぞれ1つずつなので、時間帯によっては立て込みます。 周辺も買い出しにはとても便利で、1時間くらい歩けばアスタナのランドマーク的な場所へ行けます。 2段ベッドの上段にもコンセントとライトが付いていたのは本当にありがたかったです。
• Omar El Bachiri (10/5): Lugar acogedor e ideal para conocer gente - Que había café y té gratis todo el día. No tengo quejas.
• Vojtech (4/5): Overbooking - Cheap, well equipped, there is drinking water in the kitchen. Bus stop, grocery store and restaurants nearby. The hostel was overbooked for the first night. I was told to wait for 20 minutes, but ended up waiting for 3 hours to check in. At least I was allowed to wait inside. The on-site staff was nice but they did not know what to do as the management did not communicate with them.
• Simon (8/5): Replace mattressesc then it's 5 stars - Quaint. Ground floor of a gated apartment block. 8 bunks in a dorm. You want bunk 7, by the door, if you're tall like me. Bunk 2 was too short first night. 7 doesn't have a shelf unlike 2. 2 is by the window and gets hot due to the radiator or cold when window is open. No blanket needed in either bed. Sheet not long enough and the blanket takes up a lot of space in the locker. The mattress could be replaced it's a bit gone. Curtains on bunks Guests weren't backpackers and at least one staying months (you can tell long termers when you see shirts on the clothes rack). You can see why there are 'locals' as there's a discount for a week's stay which is too long for Backpackers sightseeing. First decent loo paper in a hostel in the Stans. Only a face towel given - which was fine as they're limited space to leave it to dry. With only a microwave you have to be creative to cook but it was ok...albeit it temperamental to start Place was clean. Despite being given the tour on the loos/shower I was shouted at/door knocked on the next day as appar it's woman's (there was a woman's face on the door but it was more like charactacture art - I translated a message into Russian to show him and used the one male loo afterwards. There is no dedicated male toilet. At least the shower is separate (unlike women's). All Russian speakers in the hostel and despite the female dorm appearing full online there were only ever two women appearing from room 2 (I was briefly shown Room 1's toilet to use - I was in room 3). Key and decent size locker was ok. TV in the common area was only in Russian and generally a nuisance as someone would have a Spanish or Breaking Bad episode on and it was distracting. They'd pause it too for ages whilst one bloke spent two hours (getting high?! Black pupils) in the shower. Common room seating wasn't the most comfortable - maybe trying to recreate the Central Park sofa. responses were within a few hours online. Initially next day on WhatsApp, where they started they were a backpacker - although they didn't really often on their and I don't think they live at the place. I mentioned the towel and they said I could ask for a larger one but as mentioned, I coped - enough space to change thankfully. As mentioned in other reviews at places with long termers, two at least don't put their phones on silence and you hear their notifications in the night - they may not switch off the lights either. Slippers provided but too small. Euro 44 and I'm a 47.5 :( there was a 35 that fitted but apparently they were someone else's. No knives in the kitchen, only sharp large ones (aware that's a Central Asian thing but it was nice to have them in the hostels in Samarkand and Bishkek). WiFi was claimed to be fast but it wasn't really. 480p was possible ~10mbps compared to 5x that in Almaty. Great, cheap and well stocked farmers supermarket opposite the road better than the Magnum express neighbouring it although some different products. Whilst there's a code for the gate it seems to work without one. No other real security aside from a camera inside and occasionally someone working. I got a slight discount, a few pennies for some reason (I had mentioned my flight was in five days but I'd pay daily depending on my sleep) - I had spare time due to the Tajikistan visa delays. Confirmed with the matron that was the only backpacker and everyone else was long term. I asked her to tell the bloke complaining in Russian that Uzbekistan has nothing buried about his phones and the notifications. I had told him but he didn't understand.
• Dufour (9/5): -
• Astakhova (9/5): -
• Rizabek (9/5): -
• boutaina (9/5): -
• Romy (7/5): -
• Adrian (2/5): - It has decent facilities The way the staff communicated with me was awful. I stayed there for 7 days, and one day they just tell me it's all booked up, and that I couldn't extend my stay anymore. The said the hostel was booked until the end of March. But I checked on booking that same day and they were beds available. Like really? I have been in 100+ hostels and I didn't not break any rules. The place feels more like an apartment vs a real hostel.
• Марал (8/5): - Очень вежливый персонал. Все объяснили, показали. За такую цену очень даже хороший номер, самое главное чисто и тихо. Спасибо.
• Howell (8/5): -
• Simona-Luciana (10/5): -
• Simona-Luciana (10/5): Foarte frumos și confortabil. - Hostelul este așezat într-o zonă foarte liniștită și interesantă, foarte aproape de Podul Atyrau și de stația de autobuz. Eu am mers pe picioare până în zona nouă a Astanei, sunt doar 4-5 kilometri și merită să fie explorați în tihnă, la fiecare pas. De asemenea, hostelul este foarte curat, cu o bucătărie complet utilată, băi confortabile, iar în cameră sunt dulapuri securizate, veioză și mai multe prize la fiecare pat. Recomand Friends Hostel și, dacă mă voi întoarce la Astana, tot aici mi-aș dori să locuiesc.
• Simona-Luciana (10/5): -
• Марат (7/5): -
• konstantin (10/5): -
• Sebastian (9/5): -
• koly86 (7/5): -
• Irina (10/5): В целом все идеально, по домашнему уютно. Спасибо! - Отличный wifi, большая комфортная общая зона, удобные широкие и длинные кровати, шкафчик на ключе, санузел отдельный для мужчин и женщин, бесплатный чай/кофе и прекрасная хозяйка! Дают небольшое полотенце, в санузле есть фен, место чтобы погладить вещи и платная стирка (но без сушки) Не помешали бы полки возле спальных мест, хотя бы как в поездах, чтобы положить мелочи.
• Daniele Zordan (7/5): un compromesso accettabile - La cucina /zona comune è molto carina e il tè/caffè a disposizione graditissimi. Lo staff è stato disponibile e accogliente Sicuramente gli ospiti sono responsabili in buona parte tuttavia la camera da 8 dove ho soggiornato necessita di una pulizia più profonda e in generale meglio dettagliata tra check-out di un ospite e successivo check in. Però sono stato bene! ;)
• ayden (10/5): The staff is very kind and nice person.😭 he always work hard room always clean. Happy every day Alex and reception.😆 -
• Андрей (10/5): Очень комфортный хостел, удачное местоположение и прекрасные сотрудники - Понравился интерьер, стиль, отзывчивый хозяин, доброжелательные сотрудники. Очень понимающие люди
• ZHANDOS (3/5): -
• Azat (10/5): - Вежливый персонал С первого раза тяжело найти вход локацию.
• Nurlan (9/5): - Персонал отличный, отзывчивый. Удобное местоположение. Ванна, туалет маленький. Было бы лучше если бы получил данные заезда раньше чем за пару часов.
• Alejandro (10/5): -
• Kabiyeva (8/5): - Очень уютный хостел.Доброжелательный приветливый персонал.Все очень понравилось!Советую Хотелось бы чтобы люди,которые останавливаются в хостеле уважали других жильцов.Не разбрасывать везде где только возможно разбрасывать свои вещи как будто живут одни в комнате.Чтобы убирали свои вещи в отведенные им шкафы...
• Lai (10/5): -
• Matt (9/5): - Small but nice. Close to most of what you would want to see. Nowhere to cook. Staff doesn't really help much after you pay them.
• Малика (7/5): -
• Renato (9/5): Foi boa indico, os funcionários são simpáticos e prestativos 🙌 - Localização Muito apertado
• Rana (10/5): We stay few day - It in city close to transport was snowing all over street was mess in city Hotel bathroom n room was nice n cleans Everyone everywhere everybody n everything’s was acceptable there is no comparison n complaining
• Хамраева (10/5): -
• Franziska (8/5): -
• Kapustin (6/5): - Хороший хостел с точки зрения удобств и комфорта кроватей, раздельных женских/мужских номеров Нет админа 24/7, когда соседи пришли в пьяном виде, они успели устроить бардак и облили мои вещи, с 2 до 4 пока с ними разбирались, не удалось нормально поспать перед вылетом.
• Даниил (7/5): Удовлетворительно - Место находится в старом городе. Рядом много магазинов и кафе . Остановки общественного транспорта рядом . Без проблем сделали раннее заселение . У меня как раз поезд пришёл рано утром . Не сразу тот хостел найдешь . Не помешал бы указатель или инструкция. И администрации хостела стоит более следить за постояльцами , склонными к бурному и буйному веселью .
• Tatiana (7/5): -
• Mohamed (7/5): - Très bien situé en plein centre ville d’Astana. Douche et WC propre, chambre et lit aussi assez propre. L’hôtesse d’accueil parle anglais qui est un plus. Supermarché juste en face lorsqu’on sort de l’auberge Le seul inconvénient qui peut être majeure est qu’il est impossible de cuisiner dans la cuisine. On ne peux que faire réchauffer au micro ondes.
• Anna (8/5): - Friendly staff, the kitchen is well-stocked, and the bathroom facilities are great. The hostess is very eager to cover your every need in advance. There could have been more sockets in the room itself: people were charging their phones in the bathroom.
• Guest (10/5): -
• Айнагуль (7/5): -
• Mika (2/5): So rude - Shower for girls. And yellow light. Clear kitchen Kitchen without cooking place. Garbish in girls room didn't clean 2 night. It was fish garbish ((( oh wow. Foreigner without passport - I said about it for admin. And I was full of stress in this situation and broke my sleeping time for 2 night :( Yesterday I forget for paid for this night and I did it after sleep. But ut was so rude... They broke my dream and waking me for pay. I said okay, I understand, I'm sleeping and will pay after waking up. Why you so rude and manipulative? I paid all days from first day of stay and in this morning it was really not intelligence.. I'm not liar, how you think. And it's really rude. When I slept you said me "pay me now or go away". Whaat? I paid for two days yet and after your manipulative I returned my money and was really offend. Good luck
• Atcharee (9/5): -
• Иванченко (7/5): - Тепло, уютно, чисто, напоили вечером чаем и утром кофе включено. Спасибо, приеду еще и друзьям посоветую. Нет претензий. За такую цену грех жаловаться 😃
• Tohid (6/5): Good to put my stuff in there and travel. - Good location and staff. Lots of smell, it felt like I entered a whole another world.
• Aigerim (6/5): -
• 凡 (10/5): - 非常友好，大门密码是11#88，这个一定要记住
• Behrens (10/5): -
• Markova (4/5): Сделайте ремонт в ванной и поменяйте матрасы. Персонал хороший, даже обидно ставить низкую оценку. - Доброжелательный персонал, удобное расположение. Уютная общая зона. Грязно. Старый матрас, весь в темных катышках. Ванная комната просто ужасная, грязное все: раковина, зеркало, стены, даже дверь, противно ставить вещи (да и некуда, нет полок, приходится все складывать на унитаз). Я не понимаю, откуда такие хорошие отзывы. Я человек непривередливый, но даже для меня это слишком. Кровать еще пойдет, белье вроде чистое. Но ванная - просто ужас.
• Mariya (10/5): -
• Тимур Мухамеджан (10/5): - Дружественная атмосфера. Всё очень чисто. Отличное место для общения
• Ana Carolina (9/5): - It’s a very small hostel, but very nice people and you have everything you need. The lady didn’t speak English, but she was very patient and nice to show me everything. Good value for money. There are no keys to lock the room.
• NCOLAE (10/5): -
• GOR (10/5): - Легко отменила бронирование. Всё понравилось на Вашем сайте. И, спасибо за поддержку на Мальдивах:-)
• Roman (10/5): -
• Murodjon (10/5): - Clean, good atmosphere. nothing
• Mensulu (10/5): -
• Kaikenov (6/5): -
• Mensulu (10/5): -
• Mensulu (10/5): -
• Mensulu (10/5): Успехов.Так держать!Горжусь ,тем что в Астане есть,хостел такого уровня.С уважением Менсулу Устькаменогорск - Вежливый персонал,демократичная стоимость ,уютный хостел,интерьер продуман,тишина,все условия для комфортного отдыха.Бесплатный кофе,чай.
• vera (10/5): - Удобное расположение, я приехала рано утром и меня быстро заселили. Отдельные комнаты для мужчин и женщин, уборная прямо в комнате. Общая зона и кухня очень уютные. Все понравилось.
• Dengxu (10/5): It is worth another - Full marks. The front desk lady was incredibly helpful and attentive. She meticulously explained the hostel's amenities and told me to contact her directly with any questions. The hostel itself was excellent, but I particularly appreciated two things: the bedside power strips didn't require a converter, and the spacious common living area. I also want to commend the woman who cleaned the common living area the next morning; she was very attentive and beautiful. On the afternoon of my check-in day, I paid for the next day's stay on site. However, when I returned the next night, I discovered my bed had been taken elsewhere. The young man on duty that day had assumed I hadn't extended my stay. What a misstep.
• Friedhelm (10/5): Kleines, aber feines Hostel - Dieses Hostel ist sehr sauber, ruhig und angenehm in einer zentralen Lage. Mit maps.me sehr leicht zu finden, außerdem weisen einige Schilder (Hostel) darauf hin. Code zum Öffnen des Tores in die gesamte Wohnanlage ist 11#88 Der Aufenthaltsbereich mit kleiner Küche ist liebevoll gestaltet. Es gibt dort einen Wasserkocher und Mikrowelle, aber zum Glück keinen Herd. Das verhindert Belästigungen durch Gäste, die anscheinend dauernd kochen müssen. Ein neues Handtuch wird gestellt, Zahnpasta und Seife ist vorhanden. Due Betten haben Vorhänge, Steckdosen und Lampen. Ich war 6 Tage dort und hatte eine angenehme Zeit. Die wenigen Mitarbeiter sind sehr nett. Empfehlenswert! Tutto bene
• Hemanth Renjan (7/5): -
• Grigorios (1/5): Not recommended - I booked a bed in a 4-beds room but they put me to sleep into a 8-beds room with noisy guests. Also they lied to me and acted like nothing happened. 🚩👎🏻 I booked a bed in a 4-beds room but they put me to sleep into a 8-beds room with noisy guests. Also they lied to me and acted like nothing happened. 🚩👎🏻
• sajid (10/5): - Such is a beautiful hostel in Kazakhstan Astana So beautiful hostel
• MOHAMMED SADIQUE (8/5): - I had a great time, friendly staff If you are planning to use the city bus, its bit difficult, you have to walk at least 600 mts depending upon the route
• Arno (9/5): - L’espace commun est très agréable, les lits sont confortables et les chambres propre, la douche est très bien également. Seul bémol l’entrée de l’hostel est compliquée à trouver.
• Айнура (5/5): -
• Талгат (10/5): Молодцы дальше больше) - Вежливый персонал👍🏿уютно,чисто , Комната для отдыха гостей кухня
• Lucia (10/5): -
• TAKUYA (8/5): 概ねよかったです - ・近くにレストランがたくさんある ・全体的に施設が清潔(靴を脱いで敷地内に入るため) ・おそらく私が使ったベッドのマットレスが割れており、背中を少し痛めた
• Bazeries (8/5): -
• Альбина (7/5): -
• Pedro Oscar (7/5): Bom para uma estadia curta - Os funcionários são bastante esforçados e mesmo não dominando 100% inglês auxiliam a todo instante. O hostel está super bem localizado também e possui um bom custo benefício em relação aos demais. A limpeza nos banheiros é bastante precária, a poucas revisões falta papel e há pouco cuidado. Isso se reflete um pouco também em alguns outros espaços.
• Aleksandr (10/5): - Крутой небольшой хостел. Мне было уютно в нем, есть классная зона для того что бы отдохнуть, поработать и пообщаться. В хостел не заселяют никого с улицы, только приличные люди.
• Идрисов (10/5): - Атмосфера
• Xiaohuo (7/5): 厨房只有一只微波炉，如果可以做饭就很好了 - 位置很好，在市中心，出行方便， 不能做饭
• dongxin (6/5): - 员工服务很热情，也会英语，卫生也很不错 太逼仄，没有晾衣服的，只能用他们的烘干机一千一次，对只有几件短袖的我来说，太没必要了
• Ксения (10/5): -
• Sandro (9/5): -
• Karine Petrossyan (9/5): Все отлично! - Очень классная общая зона, все как на фото. Персонал очень приветливый и быстро отвечает на все запросы. Для кратковременно отдыха рекомендую Наверное это проблема любого хостела, т.к. за всеми не уследишь и бывает, что кто-то ночью шумит. Поэтому для комфортного отдыха берите маску для глаз и беруши.
• Tim (9/5): -
• Liza (10/5): -
• Мария Ремезова (8/5): - Отличный хостел, удобное месторасположение, закрытый двор, прийти и уйти можешь, когда удобно (тк выдают специальный код). На кухне уютно, есть все необходимое. 3 душа и 3 туалета, в женской комнате свой отдельный душ с туалетом, что очень удобно. Есть шкафчики для хранения с ключом. Директор хостела Рустам очень приятный и отзывчивый человек, всегда пойдет на встречу! Я бы определённо ещё здесь остановилась в след. раз) В женской комнате очень маленькая раковина, нам бы подошла из других ванных комнат 😹 Лестницы для поднятия на верхние кровати не очень удобные, поэтому я быстро перешла вниз)
• Rakhim (10/5): -
• Liza (9/5): Superb -
• Leila (7/5): Good - Good location, many markets nearby, curtains on bunk beds Toilet and shower room was really small, like really small, no toilet paper (they should put 1-2 in case people finish it). Small amount of space to put toiletries

Photos