Berkeley House

Location: 5 Patrick Street, Kilkenny, ie

Star Rating: 7.9 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Television in common areas
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Covered parking
• Vegetarian menu options available

Rooms Available

• Deluxe Triple Room

  1 Double Bed and 1 Twin Bed

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee

  Bathroom - Private bathroom, bathtub or shower, towels, and shampoo

  Practical - Iron/ironing board (on request), restaurant dining guide, and wardrobe or closet

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free tea bags/instant coffee
  • Soap
  • Restaurant dining guide

• Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as an inner courtyard view. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Quadruple Room

  Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Maresa (4/5): Disappointing for a lovely building. - Location, access was easy. En-suite was lovely. Expensive for just a room. No sound proofing between rooms which resulted in us being woken up by other guests above. Carpet was dirty on stairs. Dark entrance hall. Not practical to sit and read because of lighting. No breakfast available.
• Sally (10/5): - Nice place to stay The girl on the desk needs to listen to what is being asked!
• Bourke (10/5): - Great location and very spacious room. Good sized bathroom. Right near major city attractions. No breakfast but lots of cafes nearby. Host was very helpful.
• Ann (8/5): Toni was very kind and helpful - It was very clean and the location was great.
• CHRISTOPHER (10/5): -
• Eileen (7/5): -
• Elnour (8/5): - Location is fantastic, beds are comfy, view is spectacular
• Mercedes (8/5): - Lovely and helpful host Sometimes I could hear the noises from other rooms
• Katharina (9/5): Hübsches Hotel direkt in der Innenstadt - Schönes Badezimmer mit tollen Pflegeprodukten, bequemes Bett, direkte Innenstadtlage, Gebührenpflichtiger Parkplatz 5 min. Fußweg entfernt
• John (10/5): -
• Dave (10/5): -
• Antonie (9/5): - Mooi oud gebouw maar wel met de moderne gemakken midden in het bruisende centrum van Kilkenny.
• Richard (10/5): -
• Markus (10/5): - Nette Dame am Empfang und sehr hilfsbereit!
• Emily (9/5): Great simple room. Clean and bathroom was fantastic. - The staff was so nice. She let me leave my bags and got the room ready for me a little early because it was a Sunday. It’s a great location and slept super well. The bed is a little bit stiff, but it’s a great little hotel right near all the action The Wi-Fi barely worked in my second floor room.
• Anne (9/5): - Upon arrival, I was impressed by the location of the accommodation and the friendly welcome that I received. I enjoyed my stay in a quiet, comfortable, clean room, and the efficient digital key system that enabled fuss free access to the property. I look forward to staying at Berkley House again soon.
• TOMMY (10/5): - Excellent manager she couldn't have done more place was very clean and comfortable, would highly recommend
• Mark (10/5): - Cleanliness, stylish, central
• Ferdia (10/5): Great spot, central and lovely building. - Great spot, central and lovely building. n/a
• Anthony (10/5): Kilkenny is an amazing village and to be staying right in the heart of town was unbelievable, with Kilkenny Castle a sho - Central location Nothing
• Avril (10/5): - It’s absolutely perfect, big room , great bathroom , Comfty bed and perfect location
• JOHN (10/5): -
• Trevor (9/5): -
• Donal (10/5): -
• Brian (7/5): -
• Declan (6/5): Tolerable - Location, great shower No staff, you can hear everything everyone else is doing electronic key is a hit or miss sometimes it works first go other times you gotta click it a few times to actually get it to unlock
• Olukayode (5/5): -
• Lula (10/5): -
• Mary (7/5): Berkeley House - The rooms were comfortable. Great showers and bathrooms. Coffee in the room. Not much tv channels. The stairs!
• Taylor (4/5): Disappointed - Kind helpful staff Very unsettling stay. There was a serious incident in the room next to us, a man who was not a guest was trying to kick the door down, followed by loud shouting and later what we could clearly hear as physical fighting inside the room. The walls are extremely thin, which made the situation even more distressing as we could hear them clearly we were afraid to phone for help as they would hear us. The property has no reception or on site staff and relies on WhatsApp access links, which can be easily forwarded. This raises security concerns, as non-guests can gain access to the building, which is exactly what happened in this case. A more secure system (such as non-transferable key cards, on-site staff, or CCTV) is clearly needed. To their credit, the owner responded quickly, contacted the guards, and moved us to another room down the hall and was very kind and apologetic. He also gave us his personal number to contact if any further issues. However, the situation should never have escalated to this point. We were assured they would not be let back in, but one of the individuals from that room was brought back to stay overnight, creating further security concerns as they could have allowed others into the building again. We felt unsafe for the rest of the night and did not sleep at all. Given the experience, we do not feel this stay justified the full price paid.
• Lori (6/5): Good location but that's it - Great location No reception. No staff. No keys. Wasn't easy to use the virtual keys. We had to sit in a restaurant with our luggage while we waited to figure out how to get into the place. Not a fan
• Elaine (10/5): Great find - Fabulous room great location, amazing shower Nothing
• Aicha (8/5): - La jeune femme qui m'a accueillie, la taille et l'emplacement de l'établissement qui est central ainsi que la décoration de la salle de douche. J'ai eu un petit soucis dans le logement dont l'impact a été compensé par la posture et l'attention de la jeune femme qui s'est occupée de mon accueil.
• Williams (10/5): I would 10/10 stay here again in the future! - Location!!!
• Adrian (8/5): -
• Nona (10/5): - Great location Convenience
• Andrew (7/5): -
• Kailum (10/5): -
• cahal (10/5): -
• homipa (9/5): Keskeinen sijainti - Siisti remontoitu huone ja todella keskeisellä sijainnilla. Bussipysäkki oli n. 300 m päässä, johon pääsi suoraan Dublinin lentokentältä. Mobiiliavain oli näppärä. Mahdollisuus aamiaiseen olisi kiva, mutta lähellä on hyviä aamiaispaikkoja. Suihkumyssyä olisin kaivannut kylpyhuoneessa.
• FABIO (8/5): -
• Rachel (8/5): - Bathroom was really nice, nice shower, great soap, shampoos and body wash. Loved the close up mirror. Room was nice, comfy bed The immersion fan would come on and it was very loud but that's probably normal for those type of houses and maybe it was just our room you could hear it. Oh and there was no teaspoons but I'd say that was a mistake and if we'd asked they would have given us some. I just kept forgetting to ask. But the hotel owner was lovely and very helpful and accomadating.
• Karen (7/5): Overall the accommodation is lovely and fits the purpose of an overnight stay - The location and cleanliness is excellent and overall the accommodation is very nicely decorated and lots of satches of tea, coffee , sugar and milk. The beds are quite comfortable The room was cold. The radiator wasn't very warm and there was very little hot water. After one of us had a 5 minute shower there was only barely luke warm water left. These two factors detracted from our enjoyment of our stay
• Gearoid (1/5): Would not recommend staying here. - Location was I stayed at Berkeley House in Kilkenny on Saturday, 15th November with two work colleagues. We had booked a triple room and were sent a code to access both the main door and our room. Unfortunately, things went downhill quickly. When we arrived, the room was extremely cold. We phoned the contact number and were told the heating was on a timer, but this didn’t help at all as the room remained cold for our entire stay, including when we returned later that night. The bathroom was in very poor condition. The bath had a large, very noticeable stain that clearly needed cleaning. The seal around the bath was black and grubby. The taps and sink plughole were also dirty. Overall, it did not feel properly cleaned or maintained. We were in a hurry for an awards night, so we had no time to address the issues further. The next morning, things got worse. A woman, who seemed to be the housekeeper, banged very harshly on our door and continuously shouted “housekeeper!” She then loudly warned that if we didn’t evacuate the room shortly, she would charge a late checkout fee. Her tone was extremely rude and unprofessional. When I opened the door, I told her we would be leaving shortly, but the interaction left a very negative impression. Overall, the combination of poor cleanliness, lack of heating, uncomfortable stay, and unprofessional behaviour from staff means I would not stay here again and cannot recommend it.
• Tali (3/5): -
• Aoife (8/5): - Perfect for what it is! Cheap little stay in the heart of Kilkenny city. We booked it for a night out so basically just slept here but everything was clean and the beds were comfortable. Self check in system was very efficient.
• Douglas (10/5): Great place and perfect location. - Location was great and the ease of accessing the site was very good
• H. David (9/5): -
• Majella (1/5): Not nice. - Worst hotel ever. No reception. No staff on site. Digital key only. I waited outside property for 45 mins waiting to get the digital key via email. Its a mad system and I felt unsafe in the place as I had no idea who else was there and there was no one on site as security. The phone number goes directly to voicemail. I paid 375 for 2 nights and I definitely would not say this is a hotel.
• Sarah (6/5): -
• Corine (5/5): - L'emplacement de la chambre par rapport au centre ville. Le prix par rapport à la qualité de la chambre (pas de petit déjeuner copieux, pas d'ascenseur, pas de bureau, pas de frigo, moquette tachée).
• Sadhbh (8/5): Perfect place to stay on a night out - Great location, no need for taxis or public transport to get around the city centre. Beds and pillows were very comfortable. Handy that the key was on phone
• Kathleen (8/5): Historic house in the heart of old-town Kilkenny - The room was comfortable and clean - the linens were fresh. The location was fantastic - right in the heart of the old city and less than 5 minutes from Kilkenny Castle. There was a market on Saturday morning, which was a lot of fun to visit as well. The bathroom was nice and the shower had great water pressure and was warm. The house is historic and beautifully appointed. We would return to this location. Staff were helpful when we communicated with them, but note that there are no reception staff on site - everything is remotely handled. One of the outlets by the kettle and TV did not work. While the location was fantastically in the center of everything - this also meant that it was very loud outside with people at the bars until 2 AM including someone staying at the Berkeley House and street cleaning happening around 4AM. I'd recommend bringing a small white noise machine if you are traveling in the summer and will need to have the windows open at night. We were also sad that when we made our reservation there was continental breakfast included, which then was later cancelled without a price reduction.
• Eleanor (8/5): Clever accommodation, good attention to detail, clean. - Well planned, clean, comfortable Too hot, booking process difficult
• Bridget (1/5): I will not be sating here again. - Did not get any Breakfast, which when I booked it was breakfast included.Did not get breakfast very disappointed as they told me too late to book anywhere else as other places was fully booked Very bad signal with Wi-Fi, no breakfast and not clean.And also bath was chipped. Very Disappointed with my stay agin. And no one to help me and no Reception
• Hayes (1/5): -
• Richard (8/5): -
• Mark (9/5): Great location simple accommodation -
• Irene (8/5): -
• Tania (4/5): Not worth it - Misleading they said they had breakfast but it wasn't true .... They have no breakfast and I paid the price as if I had breakfast included. We got out of the room to bring stuff in the car and we couldn't get back in anymore and had to call back. Parking needs to be paid. Wouldn't recommend this place at all.
• Judith (1/5): I didn’t stay because I wasn’t able to check in - I arrived in the night and couldn’t go in . I phoned during the day around 4pm and nobody answered the phone,I had to go back in the middle of the night The fact that nobody answered the phone,and nobody opened for me
• Cian (10/5): -
• Ada (10/5): -
• Breanna (6/5): - The location was fantastic with the castle and medieval mile being right around the corner. There’s no parking onsite and the showers are very small.
• Harrison (10/5): New years - Most amazing staff friendly great view Nothing it was brilliant
• Una (10/5): - Excellent location
• tara (3/5): - location was good How to get checked in and get a virtual card was almost impossible, the email for check in didn’t work, at 3pm my friend was not told when leaving the bags that a virtual key would be sent, which was never sent, I returned at 7pm to no answer, the number provided didn’t work, no one responded to email or message on booking.com. The voicemail left on the main landline kept referring back to details within the checked in email to which I never received. we were in limbo till 9pm when we found a number on an old previous email when we had stayed before. Very poor customer service and we almost had to book alternative accommodation even though we had dropped off our bags and accommodation had been paid in full. This is not acceptable and created a very stressful few hours.
• Jason (10/5): Central location, easy access, clean. -
• Gerard (9/5): Great location, but update tech re keyless entry - Location Problems with keyless entry
• Orla (9/5): - Location was perfect. So close to shops as I wanted to shop.... I looked up Ormonde Car park as hotel suggested parking there. Said it closed at 11pm. When I queried this with staff member at Berkeley House she informed me car park was open 24 hours. I said not according to carpark website. She assured me it was 24 hour carpark. We arrived back from wedding at 2am to find Ormonde St carpark locked. Luckily got parking on street but had to get up at 8 next morning to move car.
• Deirdriu (9/5): Good location and comfortable - Good location comfortable Nothing
• John (10/5): -
• Mangan (7/5): -
• Derek Herbage (9/5): Short stay great location excellent accommodation and great host - Location was perfect for my stay
• Ciara (9/5): -
• Tara (10/5): - This guesthouse is in the most perfect location. It is so handy.. The staff member I spoke to on the phone was so helpful and friendly.
• Bernadette (8/5): Brilliant location - Fantastic location. Very clean, beds and pillows very comfortable. Fabulous water pressure in the shower. Only 4 bottles of milk for tea and coffee
• Rita (9/5): - Location is excellent, room was clean and comfortable
• Mum1979 (9/5): - Lovely rooms All good.
• Stephanie (8/5): -
• Vikki (10/5): -
• Andrew (9/5): Great accom to stay while in Kilkenny - Nice housekeeping staff, place very clean. Great location Vending machine would be a great asset
• Georgina (7/5): Nice clean room. Very comfy bed but no heating 😴 - Didn't have breakfast. The room was very clean, the bed was very comfortable but we had no heating and the room was cold when we returned after our night out. Tried to turn it on but no go.
• jimmy (10/5): -
• Jamie (9/5): -
• Dalia (5/5): -
• Mick (10/5): -
• Angela (4/5): - Sehr Zentral Unser Zimmer im Dachgeschoss war feucht und roch sehr muffig. Die Matratze ist so weich, dass jede Bewegung den "Mitschläfer" mitbewegt. Trotz der zentralen Lage stimmt das Preis-/Leistungsverhältnis überhaupt nicht.
• Sandrine (8/5): Emplacement top - Emplacement idéal, calme, parking à proximité trouvé sans difficulté Pas d'eau chaude a 20h( il y en avait le lendemain matin heureusement), salle de bain petite ( il faudrait ajouter une ou deux patères éventuellement)
• Byrne (10/5): Great spot - Great location and comfortable
• Laura (7/5): Great central location, old fashioned but not overpriced. - Fantastic location. Self check in with digital keys which was very handy. No parking, parking was close by but fee for parking. Shower wasn’t very warm the next morning.
• Eileen (9/5): -
• vril (10/5): Irish mood - I really liked the typical Irish atmosphere, the colours, the armchairs, all very cozy
• Peter (5/5): - Bathroom tired
• Peter (5/5): - Bathrooms tired.
• Lindsay (8/5): -
• Ann (10/5): - location nothing
• Ciara (8/5): Great location, lovely clean room - Close to bars and restaurants Slightly noisy from other guests
• Derek (10/5): -
• Colette (8/5): - It was self check in so no contact with staff but also no need. Check-in went very smoothly. Nice reception area with seating. Rooms are basic but clean and comfortable. Location could not be better. Rooms not soundproof but was ok for us as we had the two ground floor apartments. Will definitely return. Kilkenny is a very worthwhile visit.

Photos