Hacienda bambú

Location: 26 con calle 3 y boulevard costero colonia Mario Villanueva Madrid, Bacalar, mx

Star Rating: 8 Stars

Property Type: Inns

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Family rooms
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby

Rooms Available

• Junior Suite

  This air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite offers a wardrobe, a flat-screen TV with satellite channels and a patio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access

• Suite

  This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-fitted kitchenette features a refrigerator, kitchenware and a microwave. Featuring a patio, this suite also provides a wardrobe, a sofa and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access

• King Suite

  This air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The kitchenette comes with a refrigerator, kitchenware and a microwave. This suite features a wardrobe, a sofa, a flat-screen TV with satellite channels and a patio. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access

• Suite with Balcony

  This air-conditioned suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. Boasting a balcony with city views, this suite also offers a tea and coffee maker and a flat-screen TV. The unit has 5 beds.

  Max Occupancy: 10 (10 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access

• 10-Bed Mixed Dormitory Room

  The unit offers 10 beds.

  Max Occupancy: 10 (10 Adults)

Guest Reviews

• Inge (5/5): Basic - Grote kleurige kamer met comfortabeler bedden. Dicht bij het water en het centrum. Het inbegrepen ontbijt was slechts een kommetje gesuikerde cornflakes met melk, oploskoffie en een glas sinaasappelsap (niet vers). Geen sprake van brood, yoghurt, fruit, eieren,... De boiler voor warm water sttaat slechts enkele uren per dag op, dus als je uitgeregend en koud van het meer terug komt, kan je niet eens onder een warme douche. Het internet valt regelmatig uit waardoor de eigenaar ook niet kon checken of ik de kamer al online betaald had bij het boeken, wat een discussie veroorzaakte.
• Jan (4/5): Disappointing and very noisy, impossible to sleep quietly - This could be a nice hotel, the rooms are spacious and offer value for money It is impossible to sleep well in this hotel, there is loud music in a bar next door every evening until late at night (at least 2 AM), even on weekdays. And if there is no music, there are roosters keeping you awake. This is really disappointing, it could be a very nice hotel, but I would definitely not come back here
• Marlou (8/5): Very good - Fine room, large, big beds, nice little pool, good location, own parking lot breakfast sucks (only some yogurt, milk, cereal and fruit which looked a bit rotten) staff couldnt speak english loud music (but we know that before we booked, so it was okay)
• Rachel (10/5): Great - If you’re not raised like an hispanic like me, where u can fall asleep with music outside this is not your spot. I really loved the music to fall asleep lol. Very good situated! Great bed. The breakfast is NOT a breakfast. It said so on the room it was a coffeebreak… we got coffee and cookies -.-
• Magda (10/5): Exceptional - Very clean and cozy apartment Bit noisy by the evening, there is pretty popular bar with live music round the corner
• Marie (7/5): Good location - Great location, close to the lake and the main plaza, lots of nice restaurants nearby. Big comfy bed and parking in the property Breakfast was hardly a breakfast, if you need more than instant coffee and plain cereal with milk count on eating out. Also, the bar downhill had live music each night until at least 11pm
• Josefine (9/5): Good value for the money. - Big rooms, very clean. Pool could be cleaner, no ventilation in the bathroom so very damp, breakfast was just a little snack.
• Nadine (10/5): Exceptional - The room was big, clean & spacious. The staff were friendly. It was walking distance to everything we needed and the best taco restaurant just up the road. We would definitely stay here again.
• Akeem (10/5): Exceptional -
• Carlos (9/5): Superb -
• Elizabeth (8/5): Very good - Breakfast included appreciated. Good location and good value for money. Nothing
• Philippe (8/5): Very good -
• Laura (10/5): Exceptional - great location, very spacious. staff was so helpful!
• Tyron (7/5): Good place ! Can’t complain ! - Very well located . Everything is well within walking distance ! Nice coffee break / breakfast area included ! Friendly staff ! A little to bit too expensive
• Alison (5/5): Basic room, close to town, horrible shower, great air-conditioning. - Location was close to the town square and the lagoon. The beds were comfortable. The air-conditioning in room was excellent. Price made the 'didn't likes' ok, but a bad shower was disappointing. The shower was terrible, a trickle of water. The staff spoke no Engliah at all, which is fine but just hard to communicate with. The music next door is very loud, at least it is a band and salsa music, bring earplugs, music until 2am every night. Internet wasn't very good in the rooms. No help with tours etc. TV didn't work, didn't really matter for us.
• Paulina (6/5): Det fungerade utan större problem, men jag hade valt något annat nästa gång antagligen. - Close to the center and to the lagoon. Easy to find taxi in the Main Street 50 meters away. The keys were hard to use, the pool didn’t feel very clean and the breakfast was almost non existent. There wasn’t enough food for everyone who stayed really.
• Clare (9/5): Superb - Nice stay close to the lagoon. Room was very spacious and clean, service was friendly. The plaza is only about a 5 minute walk away.
• Michael (8/5): Very good -
• Alison (9/5): Superb - Great place to stay, super clean, friendly staff
• Kasia (10/5): Exceptional - Very friendly staff, spacious room, clean, nice pool area to rest. We loved the location, but it's not for everyone - on the weekends you can hear loud music from salsa club. Small breakfast (yoghurt, cereals, coffee, tea, cookies) was included. Everything was perfect. One small con was lack of microwave in the room which was showed on the pictures but you can easily access it in common space.
• Xavier (5/5): Central for party players - The room was big enough for 3 people and the location was very central. They provide nice pool towels. Car park in front of the room. The staff was nice. We did not like the noise of the night club down the road . Fortunately they stop around midnight . We were there in a Thursday and Friday nights. We also did not like the bathroom : the shower hard was leaking so water splashed everywhere and also the Toilet basin was leaking from underneath. The breakfast consists on one apple, paquet of biscuits, and coffee powder. No water jar or glasses to fill in water from the tap and store it in the fridge.
• Lydia (7/5): Relaxing - Short walk to town Noise from music bar in evening

Photos