Chikan Hoteles

Location: Calle La Merced 514-516, Arequipa, pe

Star Rating: 8.9 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Room service
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Currency exchange
• Shared lounge/TV area
• Shuttle service (additional charge)
• Allergy-free room
• Shared kitchen
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Covered parking
• Garage
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Queen Room

  Max Occupancy: 2 (2 Adults)

• Triple Room with Private Bathroom

  This triple room features a private bathroom and cable TV.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Window

• Superior Queen Room

  This double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher

• Superior Queen Room

  This double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Twin Room

  This twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher

• Double Room

  This double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Budget Single Room

  This single room includes a flat-screen TV with cable channels, a private bathroom as well as a patio.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Gabriela (10/5): Ante la adversidad existe la empatia - Me encantó que me dieron solución al problema quw tuvimos inmediatamente. La chica que nos atendió fue muy linda y empatica.
• SILVIA (8/5): - Prácticamente todo. Que estaban trabajando en restaurar el techo del alojamiento durante mi estadía.
• victor (7/5): Rapport qualité moyen - La proximité du centre ville et des rues interessantes, la roof top est vraiment sympa pour se détendre et prendre son petit déjeuner Les sanitaires c’est une horreur pas beaucoup d’écoulement et la douche pas beaucoup d’eau chaude
• Stefanie (9/5): Recomendado - La decoración del hotel, su cercanía con la plaza y varios sitios turísticos dentro del centro de Arequipa. La amabilidad del personal, en mi experiencia, el joven que me atendió en recepción fue muy amable, me brindó la información que necesitaba. Respecto al desayuno, muy bueno y variado. Se encuentra ubicado en una calle de alto tráfico.
• Rosemaree (7/5): - El servicio No me entregaron boleta con Dni, sigo esperando la emisión.
• Adi (9/5): - נקי מאד , ארוחת הבוקר במרפסת , המיטה מאד נוחה עם כריות נפלאות . WiFi מעולה . המקום מאד ישן . החדרים ישנים מאד וזה מורגש.
• Wilber (10/5): Exceptional and great location - Great breakfast, great location. The staff was fantastic and super helpful at letting me check-in before the posted time, with great recommendations on the places to visit in the area too. Nothing.
• Simon (8/5): -
• Anna (10/5): - Śniadania w cenie, sprzątanie pokoju, dobra lokalizacja, bardzo miły personel, pokój czysty
• Monell (10/5): Warm staff and central location!! - Warm and inviting staff. Hotel is centrally located from historic downtown.
• Andrea (8/5): Personal súper amable - Personal y limpieza La ubicación estaba buena en distancia a centro,pero de noche para persona sola no se siente seguro caminar por zona de hotel
• katherine (8/5): cálida habitación - la cordialidad de las personas que me atendieron y lo silencioso que era de noche quizas el trafico en la zona pero eso no es culpa del alojamiento
• Ana (9/5): - Funcionários muito simpáticos, excelente localização, boa limpeza, sítio confortável e acolhedor. O chuveiro nem sempre tinha água quente.
• Sebastián (8/5): Gracias - Servicio Personal
• Alberto (10/5): - Todo
• Andrew (10/5): - Great spot, highly recommend. Very friendly staff and top breakfast.
• Eduar (9/5): Muy agradable - Toda la instalación del hotel está perfecta , muy limpio y el personal( en especial Alex) muy amables y atentos en todo momento.
• Piotr (10/5): - Super lokalizacja. Blisko centrum. Bardzo miły i pomocny personel. Zajęto się naszym praniem. Ogólnie było miło i przyjemnie.
• Tracey (9/5): A lovely room in a hotel on a very busy main road - The staff Eileen and Anna were so lovely and helpful. Great breakfast good choices our room had a great view of the volcano. Good hot shower The terrace needed better furniture. It seemed to have been forgotten about
• Eva (8/5): -
• Guest (10/5): Great - Everything
• PEI LAN (7/5): 尚可 - 工作人員都非常友善並盡可能提供所有幫助! - 房間的Wifi非常糟糕，我常常連不上，且需要到大廳才能工作 - 飯店位於主要幹道，非常的吵 - 現金付款時，老闆使用高於Google的匯率 - 有提供洗髮精沐浴乳，但是沒有任何標示
• Lindsey (10/5): -
• Victor (9/5): -
• TING JU (8/5): -
• Jimmy (8/5): Excellent stay! - Nice, clean, friendly, location and very good breakfast !
• Mark (9/5): -
• Juan Antonio (8/5): -
• Idil (8/5): -
• Chloé (8/5): Bien pour 1-2 nuits, mais la qualité du sommeil ne sera pas terrible - Localisation très pratique, proche du centre historique et de restos. Lits confortables et chambres agréables Aucune isolation acoustique, on entend la sonnette pour rentrer dans l'hôtel, le mixeur à 6:00 pour préparer le petit dej... Sans boules quies difficile de dormir. Par ailleurs la fenêtre au dessus de la porte laisse passer toute la lumière + les rideaux n'occultent pas grand chose.
• Laura (8/5): - Top Lage (entlang der Hauptstraße kommt man zum Hauptplatz), Gepäckaufbewahrung war für die Zeit des Trekkings im Colca-Canyon kein Problem.
• Gemma (9/5): - We had a lovely stay. The location is perfect, a short walk to Plaza de Armas with lovely restaurants nearby. The staff were great and helped us with many things, including laundry and leaving early in the morning. The breakfast was one of the best we have had in the last two months travelling around South America. It would be easier if guests could get into the property with a key as we sometimes had to wait a while for someone to open the door.
• Jacques (10/5): - Hôtel bien situé, à 15mn de la plaza de Armas. Personnel très agréable, de bons conseils. Chambre confortable et propre. Douche chaude. Très bon petit déjeuner sur la terrasse avec vue sur les volcans. Parking payant et sécurisé à proximité.
• Martina (8/5): Lovely - This is a really cute Hotel, we were really lucky to have a room with a balcony and a lovely view of the Mountains, The bed is very comfortable, the location is quite good too, it's just 10min walk to the main plaza where you find lots of restaurants, beautiful architecture, shops etc. The Staff is highly helpful and friendly. We really enjoyed our stay here :D also at breakfast you can choose to have a omelette or scrambled eggs made just for you.
• Ekaterina (9/5): - Enough natural light in the room. Friendly staff. Comfortable bed. Quite a good location. Breakfast could be better. Sound isolation is almost non-existent.
• Sartori Fonseca (10/5): Acogedor - La atención del personal A1 La ubicación
• Cristina Serra (7/5): - Simpatia dos funcionários e localização Não havia água quente e tinha pouca pressão. A água não chegava a aquecer. No segundo dia disseram me que tinham tido um problema por o município ter cortado a água e que só ia haver água quente às 20h00. Eu esperei 3 horas, mas a água não chegou a aquecer.
• YiHsuan (8/5): - Reliable hot water, and a very comfortable bed and pillows. Hosts are very helpful with early check in, and other request.
• Celio (8/5): Uma boa opção em Arequipa - Do atendimento. Pessoal simpático e prestativo. Abriu o café da manhã mais cedo para nos atender. A localização é boa, pois fica a uns 300m da Plaza Maior, mas a rua é muito movimentada e barulhenta. a cama é boa. O banheiro poderia ter toalhas de rosto. Fomos atendidos depois que pedimos. Apesar de haver um monitor de tv no quarto não é ligado. Como a rua é muito movimentada, serviço de táxi fica corrido.
• André (9/5): -
• Kate and Nadia (9/5): Good hotel for its price - The hotel is located not far away from the historical city center. There are some small shops around. The hotel staff was very nice, they recommended us some daily trips. They serve breakfast on a terrace and you can choose any dish from eggs or pancakes. The bed was good and we had a balcony in the room so we could always have fresh air inside the room. There was very humid in the bathroom after taking shower.
• Peter (10/5): - Wonderful staff, friendly and very helpful. Great views from the terrace. Good breakfast. Quiet and comfortable rooms some with a view of volcanoes.
• JORGE (7/5): - Nos gustó la ubicación y sobre todo la amabilidad del personal de recepción. Seguramente no tenían otra habitación disponible y nos tocó una habitación que estaba a continuación de la recepción. Era oscura y la ventana estaba casi pegada al techo. Camas cómodas y limpieza correcta.
• Simone (8/5): Pulito, acqua calda, staff disponbile e gentile - Camere pulite, letto e cuscino molto comodo. La colazione è buona. Non è riscaldato ma non serve ad arequipa non fa cosi freddo, ti danno coperte aggiuntive se vuoi. Acqua calda nella doccia costante. Sono stati gentili ad anticipare la colazione alle 7:15 per permetterci di mangiare in tempo per partire con il Tour. La colazione è dalle 7:30 ma la maggior parte dei tour parte tra le 6:30 e le 7:30. La colazione dovrebbe essere dalle 6 altrimenti è difficile farla.
• Ana Belen (10/5): -
• Miquel (9/5): Molt bé qualitat/preu - L’amabilitat del personal i el llit No tenir ascensor per ser una casa -segons ells- històrica. Una rucada: no disposar d’una catifa per sortir de la dutxa.
• Joana (10/5): - De tudo. Do espaço, da simpatia e cuidado do pessoal. 5 ⭐ Para não falar num ótima pequeno almoço com umas panquecas de banana maravilhosas e com vista para as montanhas!!
• Lorna Elisabeth (7/5): -
• Lorna Elisabeth (7/5): -
• Eva (8/5): - Personale gentilissimo e disponibile sia per consigli sulla città che per risolvere piccoli problemi delle stanze. Letti comodi, stanze pulite. Colazione eccellente servita su una terrazza con vista sui vulcani. Buoni i pancake e i succhi di frutta fatti al momento. Alcune camere rinnovate da poco meglio delle altre. Basterebbe qualche accorgimento in più per rendere ancora più accogliente questa struttura, che in alcune stanze presenta qualche segno di usura negli infissi e nei sanitari.
• Chris 4000 (7/5): Good location in Arequipa - Nice hotel, good location, decent breakfast, friendly staff. Rooms look a bit tired and dingy compared to the photos. Rooftop breakfast area and courtyard were very dusty. The outdoor furniture needs cleaning regularly.
• Kira (9/5): -
• Humter (7/5): Good -
• Kylie (10/5): I recommend if you looking to stay in Arequipa. - Comfortable and clean. Staff were attentive and helpful. Shower nice and hot! Breakfast is best so far since travelling in Peru. Close to all amenities.
• Frances (8/5): Would recommend for a couple of nights in Arequipa - Good location, friendly staff, good breakfast. They also kindly stored our bags whilst we did the colca canyon walk. A little basic, the downstairs courtyard was undergoing some decoration so wasn’t really in use.
• Cassandra (9/5): Comfortable, kind, and close to the plaza—what else can you ask for? - Wonderful breakfast, hot water, comfy beds, kind staff, and about 4 blocks from the plaza. I think this is a renovation and rebranding from a previous Casa Wayra BnB that you might see in guide books. I didn’t stay there so can’t compare, but this was a great value for everything we needed.
• Ann (8/5): Nice basic hotel - Friendly staff, lovely terrace and breakfast. 4 blocks from Plaze Mayor. Busy street but quieter at night than in the area near the Plaza as there are more clubs etc there. We arranged the tour to Colca Canyon with the hotel directly and were very happy with that. Very thin walls so take ear plugs . There's a school sports facility nearby too so can be very noisy during the day. Rooms ok. Don't provide any water but this is the case all over Peru.
• Elisabeth (9/5): Good location, quiet room and lovely owners - Very friendly and welcoming owners of the hotel. Good breakfast - I loved the banana pancake! Since I was the only guest I got an upgrade (room with private balcony). I had an early check out so they gave me a breakfast bag for the way. Great value for money.
• Jacquelyn (10/5): Quiet but close to main square. - Very helpful and friendly staff. We stayed before and after our Colca Canyon hike. Both rooms were very nice, although the first one was a little nicer with a balcony. Breakfast was excellent. The bed was very comfortable. N/A
• Amina (9/5): Superb -
• Amina (9/5): Superb - breakfast can be improved
• Leishla (10/5): Would definitely come back - It was close to everything and the staff was very friendly and helpful N/a
• Layla (9/5): Highly recommend, lovely stay - The property was nice and peaceful with spacious bedroom and private bathroom. Shower was hot. Doors opened onto balcony. Breakfast was a lovely start to the day. Staff were really nice and helpful. They kept the place clean, our room was cleaned too. TV didn’t have apps such as Netflix or Amazon on so we didn’t use it unfortunately.
• Stephanie (8/5): Great for short stays, comfortable and close to the main square - We stayed in two rooms at this hotel (before and after our 2 day colca canyon trip) the first room was a bit small and there wasn't a lot of airflow, but it was comfortable enough. The second room was bigger, but a bit more expensive, however, because it was on the ground floor facing the inner patio, it was very noisy, we could here everyone talking from very early in the morning. The breakfast and the staff were great and very accommodating, they stored our luggage during our Colca trip free of charge. The location is good, a short walk to Plaza de Armas and a bit of a longer walk to the main restaurants. Overall it was a good short stay, fairly priced.
• Jungchen (8/5): Very good -
• Lissel (10/5): Always satisfactory - Repeat customer. Staff and location. Not applicable
• Snoeijenbos (10/5): Very pleseant hotel :) - The room was big, the shower delicious, the staff Very nice and helpful, and the location ideal. There is a ice terrace to hangout NA
• Tytus (10/5): close to the historic center - Love the staff—they were extremely helpful at all times and spoke perfect English. They assisted us greatly in organizing a custom trip to Colca Canyon! The location is perfect, close to the historic center, yet surrounded by many excellent local restaurants. The room was nice, the breakfast was standard, and there was hot water.
• Sue (10/5): Very enjoyable, central but away from the noise. - Nice property, good value for money, good breakfast. Quiet rooms that are all internal facing away from the road. Easy walk a few blocks to the centre. Secure parking across the road (extra cost)…helpful staff. Same day laundry service was great (extra cost).
• Adriana (8/5): Very good -
• Giedre (10/5): Comfortable stay - The location was really convenient, close to everything we wanted to see and do. Breakfast was really nice with lots of food to fill you up. The staff was friendly and made sure everything was well taken care of. Overall, a comfortable stay. The pillows could be more comfortable. The lunchbox was a bit weird though—just a bottle of water and a pack of chips, which was unexpected. Maybe it was our fault as we asked to pack our breakfast too late in the evening and they did not have time and/or staff to prepare them.
• Nathalie (9/5): Superb - The room was comfortable and clean. The breakfast was delicious: homemade pancakes and fresh fruits. The hotel is close to the main square of the city and the neighbourhood felt safe.
• Gina (10/5): Our home away from home - We arrived in Arequipa, Peru mid-morning and were allowed an early check-in. The hostess, who I believe was the owner, greeted us warmly. Our room was clean and comfortable, and the showers were nice and hot. We stayed there for 2 nights before heading off to our next adventure, but due to a change of plans (my husband’s altitude sickness) we returned to Arequipa with no hotel reservations anywhere. We walked the 10-15 minutes from La Plaza de Armas to the Chikan hostel crossing our fingers the entire way, hoping they had an open room. They did and greeted us like family once again. The second room was just as nice as the first. We also had a delicious hot breakfast every morning we were there. Overall, a very nice place to stay in Arequipa.
• Junaid (10/5): My stay here was lovely. My room was comfortable. Breakfast was varied and nice. - Good location. Walking distance to the centre. Very good breakfast. Very nice owners.
• Bára (9/5): An amazing stay in the centre of Arequipa. - The hotel is in an amazing location, only a few minutes from the main square. The staff is unbelievably friendly and helpful. Also, they let us check in at 9 am after the night bus we took, so the chance to refresh ourselves was so, so appreciated. The breakfast is served on the rooftop with an amazing view and the breakfast itself is super tasty. I truly cannot think of anything. It was a great experience.
• Leticia (8/5): Very good - Nice hotel, well located, good breakfast and stunning view from the terrace
• Jonathan (7/5): Great but wary of noise - The staff are really nice and very friendly. The breakfast is great and in a lovely location, I couldn't believe some of the entitled comments on it, it's very good. The location is good in terms of being very near the historical centre The rooms are spotless Noise- wow. We were opposite this place "Playa" that played loud music at night. Also a school across that starts getting fairly noisy early. The major issue in this hotel is the noise from the design of the building, from 3am you can hear inconsiderate guests talking at full volume as they are about to set off for Colca Canyon. We were in a room by the stairs, which again was very noisy, with people coming up and down. You could also hear everything from reception. Not the hotels fault in that they can't do much about design of building or inconsiderate guests, but something to know. Was so happy had earplugs.
• Andrea&fausta (7/5): Need to learn a bit of "hospidalidad" - You are in few minutes walking in the Main square. The bed was very comfortable. We stayed 2 nights and had 2 rooms, the second one had an hairdryer on the wall and was better than the first one. The rooms were a bit cold and do not have heating system. The second night we left earlier without breakfast and told to the receptionist if we could have something take away. She said that it was not possible, because the lady that's preparing the breakfast arrives at 7:00. She didn't even offer some chocolate bars that are on sale at the reception.
• Sabrina5000 (10/5): Outstanding, especially the lovely staff; most memorable of all is Frida. She was extremely helpfull - I love the breakfast. One day she made pancakes, and the other times we had scrambled eggs with fresh fresh bread and there was fresh squeezed juice every morning.
• Sarah (10/5): Exceptional -
• Michelle (10/5): Exceptional -
• Debbie (8/5): Very good - Hot water in shower room is perfect. The host was considerate and helpful. Love the breakfast.
• Anastasia (5/5): Passable -
• Mandeep (7/5): Great location, not somewhere to stay if you want restful sleep. - Great location to walk to the main historic centre. After checking in early and going to bed after an overnight bus journey, I was woken up by one of the staff after about an hour's sleep to tell me I had to pay an extra few for early check-in. This wasn't explained at check-in, but I'd already been in the bed so there wasn't much I could do about it, so why did she think it was acceptable to wake me up? My room was on the stairs so I heard noise across the hotel, including the kitchen blenders.
• Helen (10/5): Stay here & enjoy breakfast on the roof terrace with volcano views - We were very happy with this hotel located a 10-minute walk away from Plaza de Armas (main square). The room was a decent size, had a comfortable bed, was quiet. The shower was good & always had hot water. A good breakfast with eggs (they’ll cook you pancakes if you ask) is served on the nice roof terrace with views over the surrounding volcanoes - we loved having breakfast up here! The owner, his wife & staff are friendly. You do have to ring the bell to get inside the hotel in the night time, which we normally don’t like but it was never a problem here as we never had to wait long & the area is safe. We recommend staying here. Nothing.
• Daniel (8/5): Apart from some of the staff trying to short change me a couple of times it was mostly a nice stay. - Mostly friendly staff, nice & Quiet. Well equipped kitchen Sometimes very noisy in the mornings from the college across the road
• Amy (8/5): Very good - Staff were super great even when we arrived at 2am. Good breakfast on the terrace A little bit out of the centre but easy enough to walk
• Peter (9/5): Warm and welcoming in a great location - A wonderful base for exploring Arequipa. Such friendly hosts, really warm and welcoming. Breakfast was delicious and there was plenty of it!
• Ines (7/5): Nice but expected better - Very friendly staff Good location far from the mess of main streets but close enough Hot shower Keep the bags after check out A lot of noise in the morning (not from the street but you can hear everything from the corridor and other guests) and no blackout which made us sleep bad Room looked better in the pictures and uncomfortable pillows Found it overpriced for what it is
• Magne (10/5): Exceptional - Very nice and friendly staff that helped us with everything we needed. Also clean and very good breakfast
• Anna (9/5): Exceptional stay with great rooms and very nice employees. - The rooms are very nice and the employees were super friendly.
• Jelena (10/5): Exceptional - It's very well located near the city centre but still really calm and noise-free. Rooms are nice and clean, the hotel has interesting design and they serve a simple breakfast on the terrace everyday. They let us check in earlier and kept our stuff after the checkout and also provided all the important information about the city and tours. Staff is very welcoming, warm and helpful. Thank you for everything!
• Karen (4/5): Less than expected for that price - Breakfast was regular, but the people was super nice to offer and buy special vegan milk for me. Nothing else. The nice people its the only thing that I really like from this place. Based on the reviews, the price and the pictures, I would expect a better place than what it was. I find it overpriced. The pictures look better than what it really is. The hotel was super cold and there was no way to fix that in my room. The environment was not the best, I was a little scared. Breakfast was regular, but the people was super nice to offer and buy special vegan milk for me.
• Abigail (10/5): Wonderful stay - Really helpful staff. Beautiful sitting room, patio, and rooftop terrace where breakfast was served. Delicious and substantial breakfast. Comfortable and quiet room (rooms face inner patio and not the street which is helpful for noise). Clean. Beds were comfortable enough. Short walk into main are of town. Convenient laundry service - folded and waiting for us upon our return from Colca Canyon. Luggage storage.
• Anonymous (10/5): Exceptional -
• Lissel (10/5): We are always pleased with our stay at this particular hotel. The staff is excellent. - My husband and I travel regularly to Arequipa and this is our go to hotel. Wish they had English speaking channels like CNN International available as TV options.
• Esther (10/5): Exceptional - The customer service was exemplary, incredibly helpful and attentive to our needs. Sometimes the bathroom lacked toiletries, but all you’d have to do is ask the front desk.
• Williamvc (10/5): Exceptional - I regular stay here and always have excellent service. not applicable
• Liz (10/5): Very good stay, recommend! - We had a lovely stay here, the staff are so friendly and helpful and the facilities are everything you’d need.
• Amelia (9/5): Superb -

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