Moonside Rooms

Location: 34 Scarbrough Avenue, Lincolnshire, gb

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Non-smoking throughout
• Paid WiFi
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• Television in common areas
• Internet access
• Beach toys

Rooms Available

• Classic Quadruple Room

  The spacious quadruple room provides a tea and coffee maker, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features a wardrobe, tumble dryer, a sofa, a flat-screen TV, as well as a quiet street view. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed

• Double Room

  This double room features a fireplace. The spacious double room provides a tea and coffee maker, a seating area, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV, a wardrobe, tumble dryer, a sofa as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Fireplace
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed

• Twin Room

  The spacious twin room provides a tea and coffee maker, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Electric kettle
  • Tumble dryer
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed

Guest Reviews

• Jonathan (10/5): - Everything was as I expected it to be, and we was made to feel welcome. Also we was really happy that we could check in earlier than we was meant to
• Mark (5/5): Enjoyable stay - Near too the sea and promenade only two minutes away There was only one bath towel and one hand towel as their were two of us...so it was a bit awkward.
• Tracy (2/5): - Very unclean. Cobwebs everywhere.. Curtains hanging of.. Draft from window.. Toilet door didn't shut.. Place needs a full revamp..
• Anne (10/5): - The quietness I liked everything
• Iulia (10/5): -
• Kuhudzehwe (7/5): - Easy to locate and enter using the given code The carpet in the room a bit mouldy smell
• elizabeth (6/5): only £35 a night so wasnt expecting to much - location good the room a bit on the small side could have been cleaned better . only 2 tea bags for a 3 night stay
• Justin (1/5): Needs taking off booking.com - Nothing! Filthy and uncomfortable Filthy, mould, uncomfortable, thick dust, tiny flies, doors dirty, skirting disgusting
• Mark (1/5): -
• Ketteringham (7/5): -
• Elizabeth (3/5): - Location That they was no one thier when we got there and I had to knock on the door and 2 men came out there rooms 1 in a bath towel round him they both jad booked rooms there too rang the host and she gave him my number to what the key was in
• Kevin (10/5): -
• Clare (2/5): Not good at all - Nothing Nothing it was , very downgraded and things were broken and the front door did not unlock properly
• Perkins (10/5): - Everything about the place What's not to like
• Katie (8/5): Very cheap, very comfortable, excellent central location but still quiet pleasant street - Location was excellent - 5-10min walk to the seafront and all the amusements, but still nice quiet leafy street. Room was much bigger than I was expecting (last time I stayed in skegness at a different place the room was so tiny!!). Really comfy bed, lovely big bay window and really nice to have a small table to sit at. Really thoughtful of the host to leave some milk in the fridge! Very quiet, I hardly heard anything from the other guests. Very cheap and very comfortable, would definitely stay again. Furnishings were a little dated and shabby, but I personally don't mind that ! For the price you can't go wrong.
• Fearn (9/5): -
• Debbie (1/5): - No heat doors do not work no one to gret you
• Katarzyna (10/5): -
• Mark (10/5): -
• lee (10/5): - Can't go wrong for the location and price.
• BigAndy1271 (1/5): - NOTHING The fact I got an email 2 hours before check in to say they had double booked us. I could understand if we'd booked the day before but it had been booked for over a month
• Suzanne (1/5): - Location isn't bad It's not what is advertised if you're not bothered about where u stay then go for it. Im not a snob but it totally didn't tick any boxes for me but like I said each person is different and it might be perfect for you. They just need to show the reality so you're not shocked when you turn up
• Alexander (8/5): -
• Maureen (10/5): Meet up - Location, friendly and helpful Nothing
• Whitton (6/5): - Near the sea shops clean That the mattress was stained
• Maureen (10/5): Had a lovely stay decided to add another night no problem to them - Friendly helpful, no Problem
• Mr and Mrs Croucher (3/5): Awful - Clean bedding, bed comfortable Very out of date, smells very musty when you walk in. No one to greet you as you walk in, just a text with a code and what your number is. Really needs decorating, bathroom floor is coming up, there was holes and crackes in the walls. The room was very cold even with the heater provided on. Needs some love and care. Looks run down. Got woke up at half 1 in the morning by the people below me, so i wasn't happy about that. I won't be staying again.
• Maxine (9/5): Pleasant stay with family. - I have stayed at this accommodation twice before and would recommend for a stay. Rooms are a good size with fridge and coffee and tea making facilities. Bathroom was a good size also with nice hot shower. The staff are friendly and professional and nothing is too much trouble. Close to all the facilities that Skegness has to offer.
• Maxine (9/5): -
• powell (7/5): -
• Sarah (6/5): -
• Laura (1/5): - Upon arrival, the room was in an unacceptable and unhygienic condition. The toilet had not been cleaned and still contained urine from previous guests. The bedding appeared used and not properly changed. I also encountered a flea in the room, raising serious concerns about hygiene. There was visible mould on the wall, and the curtains did not close properly despite the room being on the ground floor, which compromised privacy and safety. Due to these conditions, I deemed the room unsafe for my young child and we left immediately, arriving home at approximately 2am. When I contacted you the following morning, I was met with a dismissive response and no acknowledgement of the issues raised. You stated that you had received no bad reviews and, when I referenced existing negative reviews online, you responded that “anyone can lie,” which demonstrates a lack of accountability and concern for customer experience. I was offered only a partial refund, which I do not accept given that we were unable to stay at the property at all due to its condition. Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill and be fit for purpose. This was clearly not the case.
• sharron (7/5): Very cosy well worth the money and location great - Location Nothing
• Ikram (1/5): - Absolutely terrible experience – would not recommend to anyone. From the moment we arrived, things were wrong. We were even given the wrong key at first, which caused confusion straight away. The room we ended up in (room 7) was in a shocking condition. The cleanliness was unacceptable – rubbish left on the floors, under the bed, and around the room, a filthy sofa, and carpets that clearly hadn’t been properly cleaned. The whole place felt neglected and unhygienic. Basic amenities that were listed were missing. There were no towels or hairdryer, meaning we couldn’t even properly shower. The WiFi didn’t work at all despite trying multiple times and following instructions from the host. One of the bedroom windows would not close, making the room freezing cold and very windy. We were staying with our child, who was extremely uncomfortable because of this. To make things worse, there was visible mould around the windows and in the bathroom, which is completely unacceptable and concerning. The overall condition of the property felt unsafe and not suitable for guests. It honestly should not be listed in this state. Very disappointing stay I would strongly advise others to avoid.
• Wesley (10/5): Had a great time great location - Staff was fantastic and helpful bed was comfortable overall for first time visit will definitely visit again Would like a lamp for night time
• Emma (10/5): - Staff was great and d very helpful was clean and tidy
• Fearn (8/5): -
• Marsh (10/5): - The lady I spoke to tisha. Was very helpful. Gave me he number for any problems, sent me WiFi information. A lovely lady called tisha was met on arrival..
• Natasha (9/5): - The room was nice n clean
• Sheffield (5/5): Moorside rooms - It was clean Shower dint turn off at switch but did turn off on shower bed was uncomfortable and the door lock to room was not very secure and the landlord kept ringing us up complaining about thing so was not a very good stay at all
• Becky (8/5): -
• Alan pearson (9/5): Good hotel - It was nice and clean and for the price a good location to Nothing
• Kayleigh (2/5): Shit. We were lied to about so many things. The 2 different rooms we stayed in were filthy. The fire escape in one room - It was close to the arcades and sea front. As soon as you walked in there was a horrid smell and the carpets were filthy. When we got there we were told we couldn’t have the room that we paid for as someone was in it. We stayed in a different room which was dirty. The fire escape was broken and the handle had snapped off. Even if you could have opened it the drop was very high. We got the room we paid for on the second night as we’d requested a bath. That room was also very dirty. When we tried to get a bath there was no hot water, we found out that there was a problem with the boiler. My partner spent around an hour trying to fix it for them as he works in maintenance but we still couldn’t get any hot water. When we left on the third day we requested a partial refund as we were very angry with what had happened. The owner who was in London tried to mess us around so he didn’t have to give a refund. We eventually managed to sort it but he then refused to talk to us. The man that’s on site couldn’t speak English and had to use his phone to translate which made things extremely difficult. He really did try but it was a struggle and the main owner just didn’t care. I would definitely recommend that you DON’T stay here.
• Stephen (10/5): Great value for money, would stay again. - Very clean and tidy. No dislikes
• Izaak (8/5): Good budget hotel. - A decent size room with a full bath. Easy entrance to the property, with clear instructions for key retrieval. Well, sit situated with plenty of free parking outside the hotel. The lock to my door was very dubious. (Room eight). Clearly there had been some repairs done previously, but not to a very high standard and the lock was very loose . I did send a video to the Owner to highlight the issue.
• Marie (8/5): - Great system with the key boxes means you can check in at any time no extra costs, great location very pleased
• john (7/5): - The moonside rooms are very central to the beach or town center within a few minutes walk. The door to the toilet/shower room wouldn't close and as we were on ground floor was a bit awkward.
• elisha (8/5): -
• Martyn (7/5): - Great location parking nice and quiet comfortable beds Lady was helpful Tein room downstairs very spacious Shower didnt work in first room moved to a different room lots better only thing can say is the front twin room needs darker thicker curtains as the porch light shines through all night when it comes on and if your a light sleeper you would be awake as soon as light broke through
• Tia (1/5): Would not recommend nor stay again. Place was filthy and broken. Cobwebs in every corner, everywhere covered in dust, mo - Location, nothing else. Extremely dirty, uncomfortable, loud guests, electrics stopped working. Had to be moved rooms due to broken shower, toilet and window. Quite rude when discussing refund.
• B17Sunnymede Ingoldmells (10/5): -
• Dallas (1/5): Dangerous health hazard - Bed bugs - We discovered an active bed bug infestation in our room. When we reported this to the manager, they refused a refund and instead tried to move us to another room in the same building, which is a systemic risk. The property is a significant health hazard and unfit for habitation. The management was dismissive and unhelpful. We have officially reported this property to East Lindsey Environmental Health and opened a formal dispute. Do not book here if you value your health and safety. 4/5 rooms infested ,owners attitude and bed bugs as-well as the overall condition shower heads broken and urine stained sheets the owner had a attitude of no one will stay long enough to complain hence why i’m commenting.
• JACKY (9/5): - Had a few issues but landlord rectified them staŕt away
• pettinger (1/5): -
• Cally (6/5): -
• Fiona (6/5): Ok for a one night stay - Ok for a quick stay Bed parts falling off
• Carlene (5/5): It was ok - No breakfast bed was stains Clean bed
• Kevin (10/5): Great fantastic stay great price and great room - Very quiet and clean comfortable and will book again really enjoyed our stay
• Laura (7/5): Overall as expected for the price - Ideal location for the local theatre Heating facilities. Cold October night the radiator wasn't great and didn't give off much heat
• Callum (2/5): - Good location and price My partner and daughter was having problems breathing due to dust and damp had to pay to go to premiere inn
• barbara (4/5): Disappointed - Was unclean.. Cobwebs... Not hoovered.. No milk for tea an coffee
• Danielle (10/5): Nice little pit stop before we drove on to meet family. - Was pleasently surprised with the room considering it was very cheap. It is definately worth every penny. Will use again.
• Treasure (6/5): A good stay but could have been better. - The room was spacious and comfortable A lot of noise at night, was hard to fall asleep. Many spiders and cobwebs in the room. The shower was falling off the wall and couldn’t stay at the right temperature. Fridge had crumbs in it and duvet had cigarette burns.
• Clarke (7/5): - The size of the room was good having a fridge in the room was good never had that before. Owner didn't speak English, wasn't a bin in the room was more than enough room to fit one down the side of the fridge
• Fiona (9/5): Nice and homey - Easy access , lovely room , just two minutes away from seafront . No toilet roll upon arrival so purchased our own
• Sharntay (8/5): The owner and staff were very lenient and friendly to us. We made a fair deal of noise and I thoroughly apologise for th - The place was very close to all the things we needed and plenty of places to keep us entertained for the day. It was short walk from all pub food places arcades and The beach. The bed were comfortable and they provided a fridge and plenty of storage No bin in room 6. Not enough toilet roll for a family room. Shower flooded constantly and no fan room was always hot.
• Brooke (6/5): - Good communication from owner, good value for money, great location Shower was cold on occasions, front door hard to open
• Clara (10/5): Frumos - A fost un apartament curat și încăpător
• Michael (1/5): -
• AdamPalmer1982 (10/5): Best Hotel in skegness - The location is perfect its in the middle of everything and the room was really nice lovely shower beds nice and comfortable my friend liked his bed that much he wants to take it home haha but seriously we will 100% stay here again at the end of the year again and hopefully they'll let us have room 6 again its perfect 👌 Apart from the radiators not getting hot enough this time of the year you need it quite warm in your room
• Mark (6/5): Would have rather stayed at another property for the same money, location was ideal and thankfully as the keys weren’t i - Location was perfect Shower room you couldn’t event get out of the shower with out the door to the shower room opening. Not ideal when you share with guests. Bed was falling to bits and uncomfortable. The room hadn’t been cleaned there was rubbish down the side of the bed
• Stuart (10/5): Great little place to stay - Everything, best place I've stayed in Skegness Nothing!
• Paula (2/5): - Close to sea front Any of it. The room was dirty the bed was terrible the whole place is a complete mess. Cobwebs every where even the bathroom. Dirty floors and doors in the room and felt like i was sleeping on a sheet of springs the mattress was terrible. Had to buy a mattress topper from shop to try make it more comfortable. The heating did not work in my room so was freezing cold all night. Worse hotel I've ever stayed in
• Sarah Blay (3/5): - Location Rooms very old and in need of repair, didnt expect much because of the price but wouldn't stay again
• Donna (1/5): -
• Maureen (10/5): -
• Becks (1/5): -
• Sarah (1/5): Not a good stay - Nothing I got messed around all day no one answer calls for ages I thought I was going to be left out on the streets all night
• Bayley (7/5): Very good - Check in was a bit troublesome, but it member of staff sorted it. Also the lights were on a timer going to your room and and would switch off whilst going up the stairs.
• Crookes (5/5): - It was clean but no bath bed headboard was broken tv couldn't connect t to Internet and bathroom window should be frosted glass Bed headboard broken Tv problems False advertising stating bath n shower but no bath
• Leaper (10/5): My stay at Moorside - Staff very helpful comfortable room. Ground floor as requested. Nothing
• Mann (9/5): -
• Ann (3/5): - The area Bedding smelling of other people body odour
• Lyndsay (10/5): -
• BigAndy1271 (8/5): OK as a base - The room was on the ground floor, not far from the Promenade, clean and tidy, table and chairs to sit at, quiet location, free parking, complimentary tray No toilet paper, no teaspoon to make drinks, security light at front door always going off, fan in bathroom took ages to go off, no headboards on the beds
• Robert (6/5): Moorside - Comfortable beds and good communication with owner/landlord Windows were really dirty. There was damage to walls throughout.
• Fearn (9/5): -
• Ebony (2/5): Not good hygiene - Nothing There was a dirty sock hung behind our tv, there was skid marks in the toilet when arrived, the Floor hadn’t be hoovered when we arrived, the bathroom had black mould and the whole stay was just terrible.
• matthew (10/5): Very good - Very clean. Very central spot on will use agskn Nothing not to like
• Patricia (5/5): Convieniant - Was not a available Free carpark
• Leighton (10/5): -
• Catherine (10/5): Lovely clean -
• Maureen (10/5): Had a comfortable stay, nice and central - Very central
• Rachel (10/5): -
• Holderness (7/5): -
• Dylan (2/5): -
• Fearn (9/5): - Stayed here b4 so obviously like it
• Abbott (8/5): -
• jeanette (2/5): Terrible - Nothing it was terrible did not see no one had a key to get in and that’s it Bed was broke underneath. The kettle had stale water in it and descale was terrible in it the bathroom was so small you could not fit toilet to sink. The bedding looked dirty there was nothing nice about it old furniture chair bottom of bed and straight in front of tv on wall it’s the worse place stayed in
• Lorraine77 (1/5): Avoid - It was close to main Skegness The door for the room wasn't very secure it had no inside lock when we arrived the door was open. The mattress you could feel the springs coming through. The bed was so uncomfortable. We didn't sleep under the quilt because of how bad the mattress was. The ariel was unplugged from the TV so I went to plug it back in.The TV was covered in at least 5mm of dust and a dirty sock hanging over the bracket of the TV. The walls are so thin you could hear everything and when anyone went or came back in the doors would bang so loud,you couldn't settle. The rooms look nothing like the picture. It states toiletries you get a hand-wash so don't expect anything that's listed. Could do with a good refurb. I actually wanted to sleep in the car in the end.

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