Queens cottage
Location: Shumensko plato Natural Reserve, Shumen, bg
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Charming Accommodation in Shumen
Experience a delightful stay at Villa Tsaritsa in Shumen, offering a serene garden, convenient free parking, and a cozy restaurant.
Comfortable and Well-equipped Rooms
Relax in our air-conditioned rooms with free WiFi, private bathrooms, a desk, and a flat-screen TV.
Family-Friendly Amenities
Enjoy the kids' club, room service, and an à la carte breakfast during your stay.
Book your stay at Villa Tsaritsa for a memorable experience in Shumen!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Clubhouse
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Lower bathroom sink
- Staff adhere to local safety protocols
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Smoke alarms
- CCTV outside property
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Clubhouse
- Japanese garden
- Covered parking
- Bulk dispenser for toiletries
Rooms Available
-
Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a wardrobe as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Studio
Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The air-conditioned studio provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a seating area as well as garden views. The unit offers 2 beds.
Max Occupancy: 3 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Classic One-Bedroom Apartment with King Bed
This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a seating area as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
One-Bedroom Apartment With View
The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment features soundproof walls, a tea and coffee maker, a seating area, a dining area and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Cots
- Shampoo
- Socket near the bed
Guest Reviews
- Jelena (10/5): - Very clean, new, nice rooms and furniture. Very warm and very spacious. Location is great- in the middle of the plateau. Staff was really nice too. Breakfast is very small.
- Chanania (10/5): Lucky to find this place - All was perfect, I love the place Highly recommended All new and clean Great quite location Great host So yes will definitely go back All was super
- Emil (9/5): - Orman içinde saklı kalmış Şumen merkeze yakın konumda yeni hizmete girmiş bir tesis. Calışanlar çok ilgiliydi Hotele son giriş önceki yol biraz bozuktu
- Michal (10/5): - The staff were incredibly kind and welcoming, the rooms were spotless and comfortable, and our stay was truly enjoyable. We’re very happy and would definitely come back
- Максим (9/5): -
- ---Svetlana--- (8/5): Новый отель с отличным рестораном в красивом месте. - Отель новый, в нашем номере даже новой мебелью еще пахло. Наш номер (студио) был очень просторным. Было очень чисто, кровать и диван были удобными. Вид из окна был на крепостную стену и ели. Сервис очень понравился. Персонал был обходительным, услужливым, очень помогал, когда нам это было необходимо. Очень понравился ресторан при отеле. Вкусно и уютно. Неплохая территория, красивые места (отель находится в окружении леса). Рядом немало достопримечательностей. Обязательно приедем еще! Рекомендуем На мой взгляд, номера в отеле не предусмотрены для размещения в зимний период. Наш номер был очень просторным и обогревался одним лишь кондиционером, иного способа отопления не было. Ванная комната была ледяной, заходить в нее было весьма неприятно (я не говорю уже о том, чтобы принимать душ). Спать пришлось с включенным кондиционером. Для меня это неприемлемо. Мы, конечно, наверное, избалованы "зимними" (горнолыжными) отелями с обогревателями/батареями, когда даже приходится окошко приоткрывать (так тепло), здесь лично мне в плане тепла было некомфортно(( Для остальных сезонов, наверняка, размещение в отеле подойдет больше. Но зимой около отеля/в окрестностях так красиво, особенно, когда выпадает снег (как было в нашем случае). Мне кажется, собственнику отеля/администрации стоит предусмотреть что-то дополнительно для отопления номеров (включая ванные комнаты) зимой.
- Jackson (9/5): -
- Rostislav (10/5): -
- David (1/5): My stay was extremely disappointing. I didn’t get the castle view I booked, the room wasn’t cleaned for two days, and th - The place was in the mountains in the forest, the kitchen is very good. My experience at this property was highly disappointing, and I feel compelled to highlight several serious issues to help others make informed decisions. 1. Room Reservation Issue: My reservation was for a room with a castle view, but the room I was given did not have the promised view. It appeared that the room may have been used prior to my check-in, as one of the towels was damp. 2. Cleanliness & Maintenance: The room was not cleaned at all during the first two days of my stay. I had to request someone to come and clean it, which should be a standard service without needing to ask. Additionally, there were bugs in the room, which was unacceptable. 3. Staff Professionalism: While the staff were kind, they were far from professional. As the only guest during my stay, I often felt uncomfortable with the staff watching me as I walked through the property. Their behavior felt intrusive rather than welcoming. 4. Breakfast Experience: My reservation included breakfast, but no one asked for my preferences. I was served bread with ham, tomatoes, and cucumbers. As a Muslim, I do not eat pork, which made the meal unsuitable. Furthermore, I was charged extra for coffee and a soft drink, which discouraged me from having breakfast for the remainder of my 4–5 day stay. 5. Location & Amenities: The property is remote, so having a car is essential to access the city or buy groceries. The fridge in the room was completely empty—not even stocked with a bottle of water. For a property like this, providing basic amenities should be standard practice. Overall, this was one of the worst experiences I’ve had. The lack of cleanliness, poor service, and unprofessional behavior from staff made my stay extremely uncomfortable. Serious improvements are needed in almost every aspect of the guest experience. This version reflects a 1/10 rating and emphasizes the severity of the issues in a professional manner.
- Malin (9/5): - Tesis çok temiz ve yenilenmis durumda, ormanın icinde bol oksijen almak için iyi bir ortam. Calisanlar oldukça ilgiliydi. Tesis ormanın içinde olduğu için böcekler var, odanızın içinde böcek olup olmadigini kontrol etmenizde fayda var. Odanın klimasinda sorun olduğu için odamızı değiştirip yeni bir oda temin ettiler.
- ШИШЕВ (8/5): -
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