Hotel Zaragoza

Location: Avenida Ignacio Zaragoza numero 35-B, Rancho Nuevo, Barrio Santo Domingo de Guzman, Tepoztlán, mx

Star Rating: 8.5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 03:30 PM

Check-out: 01:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Non-smoking rooms
• Swimming pool
• Room service
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Massage services
• Shared lounge/TV area
• Concierge service
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Beach umbrellas
• Free pool cabanas
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)

Rooms Available

• Family Room

  This family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Mosquito net
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Body soap

• Master Suite

  The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Body soap
  • Hand sanitiser

• Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room features a wardrobe, a sofa, a flat-screen TV with cable channels and garden views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Body soap
  • Hand sanitiser

• Single Room

  This single room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Mosquito net
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Body soap
  • Hand sanitiser

• Junior Suite

  The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a wardrobe, a safe deposit box, a sofa, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Body soap
  • Hand sanitiser

Guest Reviews

• Meza Hernandez (9/5): - Ubicación fabulosa, ambiente familiar, atención alegre y amable Solo la presión del agua pero.no fue un tema grande ni difícil.de sobre llevar
• Marion (10/5): A gem in Tepoztlán - EVERYTHING Nothing
• Stephen (10/5): Perfect stay in Tepoztlan - Nice rooms. Friendly staff and pool was nice. Close to everything you need for a nice stay in Tepoztlan! Nothing
• Mapiluso (9/5): - El contacto con la naturaleza, un lugar para ir a descansar. El acceso es un poco complicado
• araceli (10/5): -
• Cansec0 (7/5): - Ubicación Falta actualizar el hotel
• Hector (9/5): -
• Alejandra (10/5): -
• Luisa (10/5): - It is a small and nice hotel. Really well located The breakfast is ok but not really goos.
• Luis Antonio (7/5): SOLO FUE UNA NOCHE Y CON ESO FUE SUFICIENTE - POR FUERA ES MUY BONITO, TEPOZTLAN ES MUY PEQUEÑO... PERO EL PRECIO SE ME HIZO CARO UN HOTEL DE CIUDAD SALE EN LO MISMO Y CON MEJORES HABITACIONES ESTOY HABLANDO QUE CON 3000 PESOS SE PAGA UNA HABITACION EN UN CITY EXPRESS, HOLIDAY INN EXPRESS ETC Y LAS HABITACIONES ESTAN MUCHOOOOO MEJOR. LAS HABITACIONES DE VERDAD SON FEAS. LAS HABITACIONES , SON FEAS.
• Daniela (9/5): - Me gustó las habitaciones amplias Que de la regadera salia muy poca agua
• Veronica (8/5): Agradable, comodo , en general bien. Esta bonito el hotel. - El desayuno, es aceptable, pero no excelente, y la mayoria de los alimentos estaban ya frios al momento de entregarlos, yo creo falta mas personal para acelerar el proceso, y la ubicacion esta muy bien, esta cerca del centro y no es tan dificil de moverse a los diferentes lugares de acceso. Que los alimentos estuvieran mejor preparados y caliente.
• Alejandra (10/5): -
• Juan (9/5): Buena estadía ! - Bien ubicado , cómodo , limpio y excelente atención Limitado en opciones de alimentación
• basurto salgado (9/5): muy recomendable - todo muy bien excellente servivio y muy tranquilo para descansar cerca del centro.
• Rendon (5/5): Mala calidad y muy sucio!! - La regadera del baño estaba sumamente sucio lleno de sarro y en las sábanas de la cama encontré cabellos. No regresaré a este hotel
• ARCELIA (8/5): - el hotel está bien ubicado y las habitaciones son amplias no te dejan ingresar bebidas o alimentos, creo recordar que te cobraban descorche de $500 por eso. además en el baño no hay una repisa o algo donde colocar tus jabones y shampoos y acabas poniendolos en el piso.
• Jhonatan (9/5): - Las habitaciones son amplias El ruido de los vecinos en la noche
• Cruz Salinas (10/5): - Que no hay ruido, es muy tranquilo independientemente que esta muy cerca del centro. N/A
• Sandra (7/5): - LA UBICACION ES BUENA LA COMIDA DEL HOTEL NO ES BUENA Y DEBERIAN MEJORAR UN POCO LAS CAMAS
• Julieta (4/5): - Estaba en la habitación más cara y olía a encierro. No hay ascensor. Creo que es caro para las instalaciones que ofrece. Es un hotel viejo al que le vendría bien una actualización y renovación de ropa de cama
• Giles (9/5): Muy bien - El espacio, comodidad y limpieza de la habitación Sin comentarios
• Ismael Esaú (6/5): - La ubicación es perfecta y la limpieza es buena, no excelente pero buena Los colchones son de lo mas incómodos que he tenido, no se si la habitación que me toco o si asi estan todos pero el colchón era casi casi una colchoneta, yo tengo problemas en la espalda y dormir ahí, la verdad me mató.
• Ana (10/5): Fin de semana muy agradable - El que el agua de la alberca a estaba limpia y muy agradable,ni fría ni caliente, sus jardines, la limpieza en la habitación. Su estilo tipo hacienda muy bonito Que el WiFi estaba muy inestable, no pudimos ver nada en la televisión, solo agarraba canales nacionales.
• Jorge Alfonso (10/5): -
• Rodolfo (10/5): Escapadita - Viaje relajado en familia El hotel muy bien
• Jose (7/5): Good - Too expensive for what it is
• Marco (9/5): Superb -
• Maria (10/5): Exceptional -
• Aurora (9/5): Superb -
• Fernando (9/5): Nice Location - TV service in poor, pool is shallow great for childrena
• Ivan (5/5): Absolutely horrible experience - Location. The only valuable thing about the place Beds too uncomfortable, flat pillows, noisy Stupid policy of no noise after 10pm should be applicable to all guests Around 1005pm, was with my family laughing while watching a movie. A guy came and loudly knocked the door saying we were loud and to keep it quiet. Extremely rude way of addressing me At 1020pm other guests were way too noisy and were not told to keep it low. Only at almost 11pm was quiet Next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest Extremely dissapointing experience!!!!
• Ruth (7/5): Nice place, friendly staff, for the price they could improve a few things. - The grounds were beautiful. The room was clean, spacious and well appointed.Didn’t use the pool but it looked nice ( long enough for lap swimming). Lots of windows in the room with screens and they locked. The bed was only ok (very much on the hard side) and the pillows were worn out. The room does not have light blocking curtains so not good for people who need a dark room. The food wasn’t worth paying for, only good for the convenience factor. ( you can not bring your own food or drink into the room ) Lots of dogs in the neighborhood who bark all night. ( not the hotels fault ). They did not tell us upfront that there is a small charge to keep or bags after we checked out until later in the day.
• Alvarado (9/5): Superb -
• Mario (9/5): thanks - location and comfort some guest with speakers outside the common area
• Vanessa (8/5): Very good -

Photos