Citrus Suites Redlands Loma Linda Hotel

Name: Citrus Suites Redlands Loma Linda Hotel
Address: 1230 West Colton Avenue, Redlands, us

Location: 1230 West Colton Avenue, Redlands, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Convenient Location and Nearby Attractions

The Comfort Suites hotel, strategically positioned between Palm Springs and Los Angeles, offers easy access to key destinations. Guests can explore nearby attractions such as Edwards Mansion, Lake Arrowhead, and the San Manuel Indian Bingo and Casino.

Superior Amenities

Enjoy a 100 percent non-smoking environment with complimentary high-speed Internet, indoor pool, hot tub, and a well-equipped business center. Start your day with a delicious hot breakfast and stay energized with the Your Suite Success Grab & Go bag option.

Comfortable Suites and Green Initiatives

Each suite is furnished with modern conveniences like refrigerators, microwaves, and ergonomic workspaces. The hotel's commitment to sustainability is reflected in its certification as a green lodging hotel. Experience comfort and eco-conscious hospitality at Comfort Suites.

Book now for a relaxing stay with us!

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
CCTV outside property
Key card access
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Covered parking
Secured parking
Swimming nearby
Bulk dispenser for toiletries

Rooms Available

Suite

1 King Bed or 1 Double Sofa Bed
348 sq feet

Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
Suite, 1 King Bed, Accessible, Jetted Tub (Nonsmoking)

1 King Bed
384 sq feet

Layout - Separate sitting area
Relax - Indoor private spa tub
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
Suite, 1 King Bed, Non Smoking (Upgrade)

1 King Bed
450 sq feet

Layout - Dining area and sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Visual fire alarm
- Lever door handles
Suite, 1 King Bed with Recliner and Wet Bar

Free Wi-Fi, a small fridge, a microwave and coffeemaker are included in this suite.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Suite, 2 Queen Beds with Love Seat

Free Wi-Fi, a small fridge, a microwave and coffeemaker are included in this suite.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Superior King Suite - Non-Smoking

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Suite, 1 King Bed with Hot Tub

Free Wi-Fi, a small fridge, a microwave and coffeemaker are included in this suite.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Suite, 1 King Bed with Sofabed

Free Wi-Fi, a small fridge, a microwave and coffeemaker are included in this suite.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Suite, 1 King Bed with Recliner

Free Wi-Fi, a small fridge, a microwave and coffeemaker are included in this suite.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Business King Suite - Accessible/Non-Smoking

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
King Suite With Whirlpool - Accessible/Non-Smoking

Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
King Suite - Accessible/Non-Smoking

Providing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Queen Suite with Two Queen Beds - Accessible/Non-Smoking

Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
King Room with Roll-In Shower - Accessible/Non-Smoking

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
Business King Suite with Tub - Accessible/Non-Smoking

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible

Guest Reviews

Aguirre (10/5): -
Nancy (10/5): Relaxing away from the big cities! - Very clean, they accommodate me to be able to check out by 12pm instead of 11am. N/A
Patterson (10/5): -
Brown (5/5): -
Sanderson (9/5): -
Vieyra Favorite (10/5): -
Clayton (10/5): -
Alicia (1/5): We didnt stay. We checked in and checked out an hour later. - My father, who utilizes a wheelchair, encountered significant accessibility challenges within the room, specifically regarding bathroom access. The room's configuration prevented the wheelchair from navigating past the bathroom door, rendering the facility inaccessible. As my father is unable to walk, this presented an insurmountable barrier to bathroom use, necessitating our departure and relocation to an alternative hotel for the evening. Prior to our arrival, I had explicitly inquired about wheelchair accessibility and was assured that the rooms met this requirement. Upon check-in, I reiterated the need for a room accommodating my disabled father. Despite these assurances, we were compelled to vacate the premises within an hour of arrival, repack our belongings, and secure alternative accommodation. Consequently, I incurred charges for a room that was not utilized and an additional expense for a second hotel. I express considerable disappointment regarding the lack of wheelchair accessibility at this establishment and the resulting inconvenience.
Erick (10/5): -
MrzJRodriguez (8/5): -
David (10/5): - Everything Breakfast menu is always the same
Erica (5/5): It was OK - It was bystores That they tried to to chatter me 250 dollars for what
Ronald (10/5): Enjoyed staying here one night while visiting my brother in Yucaipa. The room was spacious and the bed very comfortable. - It was exactly where we needed to stay on our trip. Spacious room and comfortable bed. Everything was great.
michele (8/5): Manager was exceptionally friendly - surprisingly, beautiful, staff accommodating, lovely, breakfast location, great
Miriam (8/5): I needed a stress helping and this helped a great deal! - Tasty & fresh breakfast. Loved the room; better than a lot I've been at. Mentioned I would be visiting Yaamava; front desk gave no directions. Didn't warn me that Alabama changes name to Palm.
Isabel (10/5): -
Bruce (10/5): Great value, excellent location for Redlands. - Best water pressure in shower anywhere I’ve stayed in California. Ingress/egress driveway a bit tight.
Kamille (3/5): - The breakfast The pictures are truly deceiving. The place is old, dark and in serious need of an upgrade.
Andrew (8/5): - Quiet and clean
Duran (10/5): -
Eddie (10/5): Great experience - Breakfast was really good, easy access to everything. Parking needs more handicap spaces.
Dorothea (9/5): The staff was friendly the accommodations were perfect for our needs - Location and easy to access The couch was not very comfortable
Jerica (8/5): -
Joyce (10/5): Great place - The people at the front desk were always nice, the breakfast was good, the pool area was really nice, with a little patio area. The room was great, large room and large bathroom. I can't think of anything I didn't like.
Chelsea (10/5): -
Petra (10/5): -
02b9bdfbc49470fcaa1f3a8636d1ed30 (8/5): -
9fec1eb9d6a771d9fa5865a105e87891 (10/5): -
f7ecf94dabcd70f01db5575bd6c84e02 (10/5): -
83c9b8cf69d370b5e407b7e7a3d84509 (9/5): Great value so can't complain! - Cleanliness of room. Everything in good condition. Bed comfortable. Fitness center below par. Breakfast okay but also slightly below par.
3dbbd36a7769712d9be2a73ca83c0541 (9/5): -
c04ced36853172b67d6df704bff57440 (6/5): -
Guadalupe (10/5): -
Marrisa (10/5): - It was great
James (10/5): A newer suites hotel, with some great old school, classic customer care. - Everything. Courtesy service, very accommodating. Clean rooms and great staff. Very accommodating . I have stayed at my hotels in my career, and Citrus suites is Definitely in the top 10. I have recommended it to many people if they're in this area this is a great place to stay. Nothing. It was a great. I recommend it is to many people
Rebecca (8/5): -
Percel (10/5): Quiet, clean , staff was great - Close to freeway, very roomy, great breakfast Clean and comfortable
Becerril (10/5): -
Torres (7/5): - There was a smell of marijuana throughout the whole entire hall way.
Melody (10/5): Excellent Stay for a great price! - Easy parking, beautiful outside fountain, large room, indoor pool and hot tub, staff very professional and helpful, delicious breakfast including eggs/sausage/tater-tots/waffle machine , close to restaurants. Nothing!
Emilio (9/5): Great location and relaxing stay. - It was a great stay, spacious room and clean. We could not adjust the room temperature so it was really cold but we asked for extra blankets.
Davida (1/5): Poor Hotel Service…Not a Good Hotel - The breakfast was decent. A lot of different choices to eat. The fact that the Hotel staff let non resident Homeless People come in the dining room come take free breakfast food out to eat and said nothing. Trash was left in my room upon arrival . Bed sheets not that clean. Hotel staff unfriendly they don’t greet or speak to you throughout your stay.
Silvana (10/5): -
Lizette (10/5): They shouldn't charge early check in if you are paying with debit or credit card - I like the breakfast and the inside pool and love the beds They lie about there early check in prices and they also said if u book directly from the website there's no early check in price only thru third part u have to pay but it was a lie the still charge me after I booked from their website
maria (10/5): Amazing and happy I chose Citrus Suites - Cleanliness, organized, quiet, staff very professional, their breakfast and overall a had a good nights rest all week that I stayed here Nothing I liked everything
Castaneda (10/5): -
Lopez (9/5): - Workers very kind, Location and parking Patio area , too small.
Linda (10/5): -
Felisha (10/5): Coming back in a week! - Clean, quite, easy parking, pool, comfortable Na
Alysa (9/5): - Good value , family friendly
Patricia (8/5): -
Loan (10/5): -
Steve (9/5): - The Breakfast is good. It ends at 9am. It would be nice if was 1/2 hr longer. Breakfast ends at 9am. Sometimes they start putting everything away by 8:30. It would be nice if it was available until 9:30. There are no Mirrors in the rooms. Only the Bathroom.
Leticia (10/5): -
Hugo (9/5): -
Raven (10/5): -
Raven (10/5): -
Fuentes (10/5): -
Reese (8/5): I’d stay there again but get a lower priced room - Location was convenient The rooms were dated and the lighting was bad
Salena (10/5): -
Eva (9/5): -
Catalina (10/5): -
Scott (8/5): It was not quite as well run and in as good shape as when it was Comfort Suites. -
Malina (7/5): Front desk is ridiculous - The room they quiet Front desk he was rude and changed the rules on me, I have came to this location several times early and never had to pay an early check in fee. I even explained on the app it says nothing about an early check in fee
Elsa Baeza Jara (8/5): -
Samantha (6/5): Comfortable - The location was perfect really close to shopping and dining. Room definitely worn down. In need of some simply matience and extra cleaning.
Pardo (8/5): -
Vladimir (9/5): -
Harold (1/5): Sucked - The room was old and the bed very lumpy it hurt my back I was booked for two days but only stayed one night and the breakfast sucked The bed and breakfast could have been a lot better
Tanya (10/5): -
Louis (10/5): Improve the Breakfast. - Clean, friendly staff, location I'd like to see the breakfast expanded a bit more like more choices, better juices, filtered water without lemon. Many folks want to eat their breakfast in the room. Would be more convenient if there were trays or a method to take the food to the room without making multiple trips.
Carlos Sanchez (5/5): - I been here many times. One main reason is I enjoyed the breakfast. But this last time I was there was disappointing. They got rid of some items. No pastries, no hard boiled eggs, just to name a few.
Casey (9/5): -
Troy (9/5): -
Joe (10/5): -
Mitch (10/5): -
tommy (10/5): -
Jack (6/5): -
Jose (10/5): -
Mitch (10/5): -
Coddington (10/5): Amazing - It was very comfortable, felt homey The jacuzzi needs a little elbow grease, but it was perfect other than that
Brown (10/5): -
Barbara (10/5): -
Mary (10/5): - Clean, quiet and friendly Nothing
ice (3/5): - My sister needed a handicap room and for some reason we got a regular room that she was not able to use at all.my reservation was supposed to be 2 beds ad the room was suppose to be handicap room. I told the counter clerk and told him about this problem he said he would give me another room that was handicap that was not far from the other roo we got but I would have to pay extra which I thought I had no other choice to do. I am my sister'caretaker and my 12 year old nephew's which was part of my reservation so this was very inconvenient for me tho go between rooms all day/night to care for them. I feel at least I shold have been giving a better deal. I think that since there was so much problem with my reservation maybe contact the booking .com and this them that their site is bad. Also I think I shold ony have to pay for one of the rooms since I ordered was was right but when I got to the hotel it was wrong.
Destiny (8/5): -
Swanson (10/5): -
Armstrong (5/5): - Parking
Mayra (10/5): Relax and well rested! - Cleanliness and location. Also how spacious the room was. I didn’t line that there was no towels in the house pool area. Just male sure you grab them from front desk before you go in the pool. Also the waffle maker was not working properly and the waffle mix was not mixed correctly. The lady in charge said it would still cook even though it looked watery.
Oriana (2/5): - Nothing Old furniture torn
JOHANNES (6/5): Everything was acceptable except the towels and the pillowcases. - Breakfast was good Towels was awful as well as the pillowcases. A Lot of stains on the couch in the room.
Alexia (10/5): Perfect experience! - This hotel was incredible!! The location, staff, room, breakfast, pool, were all above and beyond my expectations. I wish they had a location in Burbank, because I would stay here every single time I came into town. I wouldn't change a thing!
Tina (10/5): -
Carlos (9/5): - El trato del personal y las habitaciones El buffet muy sencillo
Katharine (8/5): -
Casey (9/5): Centrally located with jacuzzi tubs! - I enjoyed the jacuzzi tub rooms. Also, the indoor heated pool and hot tub. The breakfast isnt the best, but it is ok. Housekeeping is great and on top of cleaning rooms even over multiple days stayed. Very close proximity to dollar tree and many restaurants. However, not a great neighborhood to walk around at night. The neighborhood isn't great and the breakfast could be better quality.
Ryan (10/5): WE CANT WAIT TO SPEND ANOTHER WEEKEND! I’m going to book one as soon as possible - Indoor pool and hot tub, very good breakfast There was nothing that I didn’t like and I’m very picky
louis (9/5): - It was quiet, the room was large and clean. Good hot water. Staff was great Location is sketchy
molly (9/5): -
Kathleen (7/5): -