zerzevan hotel

Location: 1. Cadde zerzevan otel, Mardin, tr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 02:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Covered parking
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Luxury Triple Room

  This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Complimentary access to conference room/business areas
  • Private check-in and check-out in the executive lounge

• Deluxe Double Room with Shower

  This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Complimentary access to conference room/business areas
  • Private check-in and check-out in the executive lounge

• Deluxe King Room

  This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Complimentary access to conference room/business areas
  • Private check-in and check-out in the executive lounge

• Luxury Triple Room

  This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Complimentary access to conference room/business areas
  • Private check-in and check-out in the executive lounge

Guest Reviews

• Elvira (10/5): - Ich war zwei Nächte im Zerzevan Hotel und war sehr zufrieden. Besonders die Mitarbeiter an der Rezeption waren sehr zuvorkommend, hilfsbereit und sehr freundlich. Frühstück war mega lecker und richtig mit Liebe zubereitet. Wenn ich nochmal nach Mardin komme, , dann auf jeden Fall wieder in demselben Hotel. An das Personal , alles Gute und beste Grüße❤️ Elvira☘️
• Melisa (9/5): Ein rundum schöner Aufenthalt mit herzlichem Personal, toller Aussicht und einer sehr angenehmen Atmosphäre. - Unser Aufenthalt war wirklich sehr angenehm. Obwohl wir nachts verspätet angekommen sind, hat trotzdem jemand auf uns gewartet, um den Check-in zu machen – das war sehr aufmerksam. Das Personal war generell unglaublich hilfsbereit und freundlich und hat uns bei allem unterstützt: von Sightseeing-Tipps über Restaurantempfehlungen bis hin zur Planung unserer Sıra Gecesi und dem Shuttle zurück zum Flughafen. Das Frühstück war mehr als ausreichend, Kaffee und Tee gab es rund um die Uhr. Besonders schön war die Aussicht von der Terrasse – abends hatte man dort wirklich einen traumhaften Blick. Auch die anderen Hotelgäste waren sehr freundlich, man konnte sich bis spät in die Nacht unterhalten und trotzdem war es angenehm ruhig. Eigentlich gab es nichts Negatives. Der Weg zum Hotel ist etwas steiler, aber so macht man wenigstens direkt etwas für die Figur
• Michael (9/5): An excellent base for a taste of old Mardin - Located very conveniently just off the main street, friendly, helpful staff, no language difficulties, lovely views There was nothing to dislike!
• Özden (7/5): - Lage
• Resul (8/5): -
• Nurhan (10/5): Wer zentral sein möchte, kann auf jeden Fall diese Unterkunft buchen. - Der Ausblick war sehr schön und das Personal war sehr hilfsbereit. Die Lage war perfekt, man war zu Fuß direkt in der Stadt. Es waren nur kleine Kleinigkeiten, wie z. B. kein Safe im Zimmer oder keine Ablage in der Dusche. Außerdem muss man einige Treppen laufen – was für den schönen Ausblick aber absolut verständlich und lohnenswert ist.
• Imene (7/5): - L'emplacement Les matelas
• Hayden (9/5): - Gorgeous views
• Dorota (7/5): Stilvolles Konak mit toller Aussicht, aber renovierungsbedürftigen Mängel - Das Konak ist toll gelegen, sehr hoch, so dass man eine super Aussicht über die Stadt bis zu den Bergen hat. Das Personal ist freundlich und sehr entspannt, dass man sich wohl fühlt. Das Frühstück ist schön serviert worden und schmeckte lecker. Die Bäder sind renovierungsbedürftig, das war leider ein ziemliches Manko. Da das Konak weit oben liegt und man viele Treppen steigen muss, ist das mit Koffer Tragen für Starke!
• S. aus O. (8/5): - Stilvolles Hotel, hochwertiger Kaffeeautomat, sehr nette und hilfsbereite Angestellte, tolles traditionelles Frühstück
• Benjamin (10/5): Absolute 10/10. Atemberaubende Aussicht und Frühstück - Einfach atemberaubend. Wir hatten die gesamte Etage gebucht und das Frühstück oben samt dem Personal war 10/10. Parkplatzsituation is nicht so ideal, aber da kann das Hotel nichts dafür. Die unterstützen einen bei den Parkplätzen und parken ist kostenlos. Da das Hotel weit oben liegt, ist es etwas anstrengend mit viel Gepäck dort raufzukommen. Wir hatten viele große Koffer, es hat dennoch gut funktioniert 👍
• anton (9/5): -
• Luis (10/5): -
• Aybüke Yerlikaya (1/5): Hayal kırıklığı - Odanın atmosferi iyiydi Öncelikle dizimden bir rahatsızlık geçirdiğim için oteldeki rezervasyonumu iptal etmek istediğimde ve telefonda durumu açıklayıp doktor raporu göndermeme rağmen tam fiyat iadesi yapamayacakları için beni bu seyahate zorunda bıraktılar. Dolayısıyla çok anlayışsız ve çok mantıksız bir süreç işlediler. Dolayısıyla ben sanki bu otele zorunlu gitmişim gibi oldu. Birinci durum bu. İkincisi gittiğim mevsimde Mardin karlarla kaplıydı. Otelin konumu ara sokaklarda. Otele giden yol temizlenmemişti. Otelin içerisindeki basamaklar, zemin temizlenmemişti. Dolayısıyla her taraf bus pisti gibiydi. Zaten dizimde olası bir sakatlık durumu var ve ben otelin içerisinde kendimi sürekli dengede durmaya çalışırken buldum. Konaklayan insanların güvenliği bence hiçe sayılmıştı. Kahvaltı çok yetersizdi. Gerçekten sanki bir dinlenme tesisinde 5-10 liraya alınmış bir kahvaltı tabağı gibiydi. Mardin'in yöresel bir lezzeti verilmiyordu. Gayet yetersiz, küçük bir kahvaltı. Çaylarımızı vesaire zaten kendimiz alıyorduk. Açıkçası tam anlamıyla bir hüsran oldu. Odanın atmosferi taş ev olduğu için güzeldi. Ancak banyo buz gibiydi. Banyo için ayrı bir ısıtma sistemi yapılmadığı için kış mevsiminde gerçekten yıkanırken, suyun ısınmasını beklerken donduk buz gibiydi. Yine yerlerde yeterli halı şu bu olmadığı için dışarıdan karlı ayaklarımızla geldiğimizde bu sefer odasının içerisindeki temizliği sağlamakta ve zeminleri kuru ve güvenli tutmakta zorlandık diyebilirim. Tek kelime ile bir hüsran.
• Julia (10/5): - The best hotel in Mardin with a gorgeous view and great staff!
• Pinar (10/5): Fantastisch 😊 - Es gibt nichts zu meckern 😌 es war alles einfach märchenhaft. Würde das Hotel jederzeit wieder buchen.
• Junghyun (10/5): 마르딘에 가면 진짜 꼭 여기로 가세요. - 위치, 시설, 서비스, 맛있는 조식 등 좋은 호텔이 갖춰야 할 모든 것을 다 갖췄습니다. 가장 좋은 점 두 가지는 위치랑 서비스예요. 마르딘에서 경치 좋은 호텔은 많겠지만 여기는 그중에서도 울루 자미 미나렛이 보이고, PTT 옆에 있어서 관광 포인트 어디로든 이동이 쉽고, 메인 스트리트에서 호텔까지 올라가는 계단도 짧아서 큰 짐 들고 이동하기도 좋고, 심지어 주차하기도 좋아요. 마르딘 주차하기 진짜 어렵거든요. 아무튼 경치가 너무 좋아서 다른 곳에 안 가고 호텔 테라스에 하루 종일 앉아서 메소포타미아 평원 바라보고만 있어도 마르딘 관광은 끝이다 싶을 만큼 좋아요. 심지어 호텔 올라가는 골목도 예쁘고 고양이가 많아요😂 스탭들 서비스도 완벽했어요. 다들 진심어린 마음으로 최선을 다해주는 게 느껴져서 3일간 마르딘에서 너무 편안했습니다. 숙박하기 전부터 whatsapp으로 이것저것 친밀하게 도와줬고요, 터키 동남부 여행하는 동안 만난 호텔 스탭들 중에서 가장 친절했어요. 영어가 매우 유창한 gül이라는 직원을 비롯해서 모두가 너무나 따뜻했어요. 즐거운 기억입니다. 아 그리고 조식도 맛있어요! 동남부 여행하면서 먹은 호텔 아침 다 맛있긴 했는데 포도가 나오는 곳은 여기가 유일했어요 ㅋㅋ 디럭스 더블룸에 묵었는데 방이 조금 어두운 편이에요. 조명이 딱 한 개 정도만 있으면 좋을 거 같아요. 그런데 취향에 따라서 이것도 로맨틱하다고 생각할 사람들이 있을 거 같아요. ㅎㅎ
• Mina (2/5): While the location was convenient, I believe there are many better hotel choices in Mardin. - The location was quite convenient — it was close to the Mardin Museum and within walking distance of the old town market. It made exploring the city easy and enjoyable. Among the 10 nights I spent in Turkey, the breakfast at this hotel was unfortunately the most disappointing. I felt it did not match the price I paid. The bathroom had visible mold and lacked proper ventilation — the only way to air it out was by opening the door that connects the bedroom to the outside. The room faced a shared terrace, which was frequently used by other guests and even non-guests late at night. They would eat, drink, and talk loudly, making it difficult to rest. In the morning, leftover trash was often left scattered on the terrace, which made it hard to enjoy the view. Overall, I was quite let down by the experience.
• Rita (10/5): Highly recommended! Would very much like to return one day. - We liked the hotel very much. Everything - the old historical building in the street that is only accessible by stairs, the view from the terrace, our room, decorations, friendly staff, breakfast. Also complimentary tea and coffee all day long. Parking was a bit difficult.
• Bekir (10/5): - Zeer vriendelijk personeel
• Eva (10/5): -
• Ulas (10/5): -
• ALAN MICALLEF (10/5): - The hotel is super nice.staff are extremely friendly and polite.norhing to say anymore.I recommend this hotel in Mardin.
• Dani (9/5): - No elevator :c +if you put more water in the fridge because walking around the city is so tiring
• Craig (10/5): Lovely, clean, and wonderful staff! Book now! 😊 - We LOVED our stay at Zerzevan Hotel! What a jewel in the city of Mardin. The staff was so helpful and friendly, the rooms were beautiful and very clean, the beds were comfortable, and the breakfast was delicious! We could only stay one night and wish we could stay much longer. If this place is available when you are visiting Mardin, book it! It is small so it is personal, quaint, and so lovely. The only difficulty I would anticipate is for those who have a hard time with stairs. There were several young men who quickly helped carry our heavy suitcases, so it was very nice. Although it was advertised, there is no airport shuttle.
• Keng (9/5): Great value hotel for the iconic Mardin experience - Just a few steps above the Old Post Office, our room in this mansion hotel was large and well-decorated. All rooms open out to a terrace with a panoramic view of the city and Mardin plain. If it arrives in time, a good breakfast is available in the dining area above all the rooms. The area below the post office is a central minibus stop. The hotel itself is a bit of a walk up from the post office area, and you have to carry your bags up steep stairs to get to your room, so if you have heavy luggage, beware! It also has minimal staff, but you can best catch them around breakfast time, which can be a little late if the bread doesn't arrive on time.
• Mihai (2/5): Very poor - The location is very good positioned. You can have very good views over the city and the Mesopotamian planes. They overbooked and didn't gave us in the 1st night the triple room that we have paid for, more than this they tried to say that is our fault that we didn't book correctly the room and if we don't like it we are free to go, very rude. After accepting the double room when I tried to turn on the light of the lamp near the bed, I got really bad electrocuted. They didn't believe me at the beginning, but after my strong requests for checking, they discovered inside the socket a free wire. VERY DANGEROUS. There are way better options in the area
• Catherine (8/5): A beautiful hotel with fabulous views but some easy improvements needed. - Beautiful location and fantastic views - once you got there. Very helpful owner, who arranged for the airport bus to stop to pick up two 'foreigners' at a location at the bottom of the steps for return to airport. A large room with sofa and chairs as well as v comfortable large bed, opening onto a terrace overlooking the plains of Mesopotamia. Well positioned above the top end of the main street through Eski Mardin, We stayed for four nights during which nobody came to make the bed, do any cleaning, empty bins etc. Eventually we put full bins outside the door and asked for them to be emptied. Various things needed mending (eg sofa seams had split, bathroom door didn't close easily). Too many steps; we hadn't visited Mardin before and had not anticipated that the 'road' to the hotel was mainly steps, then plenty more steep steps once in the hotel, definitely not suitable for people with mobility issues. Breakfasts were disappointing; fine for one or two nights but insubstantial unless you wanted lots of bread and coffee was initially charged extra, then unavailable (machine was empty).

Photos