Aluxes Bacalar

Name: Aluxes Bacalar
Address: Boulevard Costero, Bacalar, mx

Location: Boulevard Costero, Bacalar, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Beachfront Accommodation
Escape to paradise at Aluxes Bacalar, a 3-star hotel boasting a stunning beachfront location in Bacalar. Indulge in the beauty of the garden, relax on the terrace, and savor delicious meals at the on-site restaurant. Unwind at the bar or enjoy exclusive access to the private beach area.

Comfortable Rooms and Relaxing Amenities
Experience ultimate comfort in our air-conditioned rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom with a shower. For added convenience, we offer a 24-hour front desk, room service, and free WiFi. Don't forget to pamper yourself in the hot tub during your stay.

Convenient Shuttle Service and Exceptional Hospitality
Let us take care of you from the moment you arrive with our shuttle service from Chetumal International Airport. Our friendly staff is dedicated to ensuring your stay is memorable and stress-free. Book your stay at Aluxes Bacalar now for a truly unforgettable beach getaway.

Important Information

This property will not accommodate hen, stag or similar parties.

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Hot tub/Jacuzzi
Massage services
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Public Bath
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Key card access
Broadcast Live sport events
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Snorkeling on site
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Private beach nearby
Internet access
Housekeeping on request
Japanese garden
Covered parking
Secured parking
Water tubing nearby
Beach club nearby (surcharge)
Beach toys
Guest education on local ecosystems and culture
Paddle boating nearby
Accessible shuttle
No accessible shuttle

Rooms Available

Double Room With Lake View

The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Alarm clock
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Double Room

The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Alarm clock
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Suite With Lake View

This suite's standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with sea views, this suite also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Alarm clock
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Suite With Lake View

Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this suite also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Alarm clock
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Double Room

The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a dressing room, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Alarm clock
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Toilet paper
- Pool towels
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Double Room With Lake View

The spacious double room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Alarm clock
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Double Room With Lake View

The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Alarm clock
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Double Room With Lake View

The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Alarm clock
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Family Room With Lake View

The spacious family room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Alarm clock
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser

Guest Reviews

Katie (9/5): Great for families and kids to enjoy Bacalar - The service throughout the hotel was amazing and the staff was so helpful.
PAOLO (7/5): Bellissima posizione, gestione discutibile - Affaccio spettacolare sulla magnifica laguna, rende possibile stare in loco senza necessità di spostarsi. Camera adeguata come dimensioni e letti (due queen size per 2 genitori e due figli giovani) Abbiamo passato tre notti nell'hotel Aluxes. La prima sera abbiamo trovato la stanza sporca con briciole sul letto e formiche ovunque, pulita il giorno successivo su nostra richiesta. In bagno erano disponibili 4 asciugamani macchiati. Nel piccolo patio interno c'era una jacuzzi sporca e inutilizzabile. C'erano tre bottigliette d' acqua: una era sigillata con scritto di non berla se il sigillo era spezzato e due erano senza sigillo e riempite a livelli diversi. La cosa piú fastidiosa é stato peró constatare che gli spazi sulla laguna erano disponibili anche per chi non é ospite dell'albergo. Basta venire a fare colazione o a pranzare per potere usare senza limiti le zone d'ombra, i tavoli, le sdraio e gli altri splendidi spazi sulla laguna. La struttura é aperta anche a chi ha preso alloggio in un altro hotel (Alux, della stessa proprietá) spendendo la metá. Il risultato é una forte competizione per gli spazi comuni a scapito degli ospiti dell'albergo, che si vedono negare una sdraio o il posto sotto un gazebo da chiassose famiglie che sono passate per una mangiata. Questo fatto é molto frustrante per chi ha pagato per la camera nell'albergo. Nel nostro caso avendo prenotato a giugno 2025 tramite booking abbiamo pagato quasi 300 euro a notte, il doppio rispetto al prezzo di listino, che veniva applicato correttamente al momento del nostro soggiorno. I referenti si sono giustificati dicendo che applicano un prezzo flessibile, secondo l'andamento della stagione. A mio avviso si tratta di una politica commerciale sgradevole, che qualcun'altro potrebbe definire truffaldina. Alla fine del soggiorno, dopo avere pagato 870 euro, piú colazioni, ci sono stati chiesti 50 pesos messicani (2,4 euro) per un asciugamano che secondo loro avevamo macchiato.
VICTOR HUGO (10/5): vacaciones paradisiacas - la estancia. la atencion y los alimentos han sido excelentes. la recomedacion de paseo en la laguna estupenda
Enrique (8/5): Bueno. Cumplidor. - La ubicación es excelente. El banco de arena que tienen en frente es excepcional. Hay mucha gente que no se hospeda en el hotel y que usa las instalaciones del hotel, por lo que se llena demasiado, a mi gusto deberían de cobrar más por este tipo de "day pass" para reducir la cantidad de gente, pero mantener el mismo ingreso económico.
Armando (9/5): - Comida y la ubicación, la atención de los meseros Las instalaciones requieren mayor mantenimiento sobre todo en el muelle y que dejen de usar tanto popote o elementos de plástico
Hernandez (7/5): - La ubicación es excelente La comida del restaurante es muy cara, mala y tardan mucho, no tienen los kayack ni chalecos incluidos, mala señal de wifi
Jennifer (10/5): - Excelente ubicación, muy buen trato y la comida muy rica
Shelley (10/5): Nice and quiet and restaurant on site - Location location location Nothing
Susan (10/5): Love this hotel - Perfect location very private
Adrian (7/5): Good - Lake front location It seems lack of maintenance on the rooms
Claudia (10/5): Exceptional - Food was delicious!! Shower was clogged
Tamara (9/5): Love this place - Second time staying here and love it. While everyone is super friendly, with each meal, it took forever for our waiters and multiple requests some times. Completely opposite of our last stay so maybe they were shorthanded?
Grable (8/5): great staff. very friendly and attentive - Beautiful hotel in a prime location. The views are amazing and the hotel staff were great!
Michael (9/5): Superb -