Bonheur Akasaka

Location: 赤坂5-1-33, Tokyo, jp

Star Rating: 7.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Smoke alarms
• Key access
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment

  This apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment is furnished with a desk and a seating area and offers air conditioning, a washing machine and city views. The unit offers 3 beds and 1 futon.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-Bedroom Apartment

  This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment is furnished with a desk and a seating area and features air conditioning, a washing machine and city views. The unit has 3 beds and 1 futon.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-Bedroom Apartment

  This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment is furnished with a desk and a seating area and features air conditioning, a washing machine and city views. The unit has 3 beds and 1 futon.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Executive Suite

  This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite is furnished with a desk and a seating area and provides air conditioning, a washing machine and city views. The unit offers 3 beds and 1 futon.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Three-Bedroom Apartment

  This spacious apartment consists of 1 living room, 3 separate bedrooms and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment is furnished with a desk and a seating area and provides air conditioning, a washing machine and city views. The unit offers 6 beds.

  Max Occupancy: 12 (12 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• María del pilar (8/5): - La amplitud Estaba un poco sucio, polvo y alguna cosa sin limpiar. No hay menaje para la cocina. El resto bien.
• Joanne (8/5): Perfect location and comfortable accommodation. The host was extremely helpful and informative. - The location was superb, great restaurants and convenience stores within minutes. Nice to have a balcony. Spacious for 3 people and good to have a washer and dryer. We found the hob difficult to work and the oven wasn’t working. The pillows were small and not very comfortable.
• Anna (10/5): We had such a lovely stay. The home was clean, cozy, and truly comfortable, and the owner was incredibly friendly and re - We truly enjoyed our stay. The place was spotless, homey, and thoughtfully prepared. It made our time in Japan even more special. Nothing
• Molly (10/5): Overall a great experience, will stay again. - Great location, clean and easily accessible. Door code system is brilliant. We don’t have to worry about forgetting a key. Nothing
• Rose (10/5): Easy and comfortable place to stay - Everything we needed and close to everything. Good for families.
• Andre (8/5): Goede plek om Tokyo te verkennen in leuke wijk en dichtbij metro en veel restaurants - Locatie en nieuw appartement Twee van de drie slaapkamers zijn niet afsluitbaar.
• Mohammed Safder (10/5): good location with excellent stay - n/a written directions on how to wash and dry clothes
• Matthew (10/5): - The location was fantastic and the apartment was exactly as advertised. Bedrooms were nice and check in was easy.
• Marissa (7/5): We would probably stay again because the location was good. - The two train stations near by make it very easy to get around. My kids loved the fact that a 7-11 was so close. There are no instructions on how to turn on anything in the apartment. It look my husband an hour to figure out the water heater. I had to look up videos for the washing machine. There were only 3 plates which seemed odd. There was no WiFi info and we had to call about it. It’s was difficult to get thru to the man on the phone what we were trying to say. He kept telling us to look at the registration email which had no WiFi info in it. Then he said he would email us, which we couldn’t access because there was no WiFi. We finally got him to give us the WiFi info over the phone. It took way too long.
• Taa (10/5): It was a great stay and I plan to book again! - Very spacious for my family of 5. The location was great. Had what we need all around us. The host was very attentive. Thank you for having our family.
• Watson-Boyd (10/5): Staying here was the perfect end to my Japan trip - excellent facilities and amazing location! - Everything was so clean and surprisingly spacious, and the location was ideal - peaceful but a short walk away from great nightlife and transport links.
• Ayzel Mari-Grace (9/5): -
• Lu-ann (10/5): Great apartment in a very good position, quiet and close to shops, restaurants and trains. - Great apartment for our family of four- pretty of space for all of us. Tidy and clean with good facilities - had a washing machine and dryer which was wonderful. Extra linen in cupboards if required. Easy to find and close to shops, restaurants and train station. Hosts were quick to reply. Not really an issue but the bath towels provided are quite small - maybe half the size of a regular bath towel so hard to dry yourself but otherwise nil issues.
• Marnie (9/5): -
• Chong Wook Kim (10/5): - Very clean
• CHIH CHI (5/5): - 地點不錯 空間很大 可以洗衣物 電視不好用 隔音差
• Maia (6/5): Great location and clean, functional apartment — but not ideal for larger groups due to bathroom and lack of rooms - The location is excellent — Akasaka is a fantastic area and the metro is very close by, making it easy to get around Tokyo. The apartment itself was clean, well maintained, and easy to access and use. Despite the apartment appearing to accommodate up to 10 guests, there is only one very small bathroom and WC. We stayed as a family of five and found this quite challenging, particularly when bathing children and getting everyone ready. The layout is also a little unusual, with limited internal doors, so privacy is minimal. This worked for us as a family, but it may not suit groups who need more separation. While there were plenty of towels provided, they were very small — they barely covered my 7-year-old daughter. Larger bath towels would make a big difference and would be a worthwhile improvement for the host.
• Jennifer (9/5): Excellent and we’re happy to book it again! - The location is great - close to 2 subway stations and surrounded my lots of food options. The unit was clean and modern, good for our family of 5. Everything works well and has a good washer and dryer too. There is nothing that we don’t like about the property except maybe for a few small things like proper sized bath towels (the ones we got were more like hand towels), some extra pillows and bath rugs. Also, when it’s raining would be nice to have a non slip mat at the entrance of the building.
• Ai (10/5): 最高でした。 - 駅近くて良かった。 部屋 素敵な作りだった ゆっくり過ごしやすい。 清掃が完璧ではなかった。 仕方ないとおもいますけど ベットのコンセントが使えなかった。
• Mohammed Taha (8/5): - On a beaucoup aimé la disposition des chambres (deux chambres éloignées séparé par un grand salon), ça permet d'avoir le calme et d'avoir de l'intimité.
• jessica (10/5): -
• Murat (10/5): - Хорошее расположение. Тепло и уютно.
• Carole (9/5): -
• Corrine (9/5): Great stay in Akasaka - Great apartment in an excellent location. Great having a separate bedroom for our family. The bedroom with 2 single beds is large. The other bedroom has a double bed at best. Loved having a lift in the building, one less set of stairs to climb at the end of the day.
• Z.O.U (6/5): Manque de meubles - L’emplacement bien positionné au centre de Tokyo et facilement accessible depuis les plus grands centres d’intérêt de Tokyo. Maison moderne mais très mal équipé. Aucun placard ou penderie pour ranger ses affaires, même pas un porte manteau pour sa veste. Les seules armoires de la maison sont fermé à clé pour stocker du matériel. À part une table de chevet dans une seule chambre et la table ronde dans le salon, il n’y a rien pour déposer ses affaires. Dans une chambre, il n’y a tellement rien que la télécommande est posée sur le lit (on est supposé dormir avec la télécommande ???). Pour achever le tout, il y avait des gros sacs remplis d’affaires dans la cuisine qui prenait une place non négligeable. Bien sûr, ce n’était pas visible sur les photo de l’appartement. La télévision est en fait un écran de projection tactile pour une salle de réunion. La télécommande ne permettait pas naviguer dans les applications. Il fallait se lever et appuis sur l’écran pour naviguer dans Netflix. Pas du tout pratique. L’hôte avait oublié de nous envoyer le mail avec les informations pour entrer dans le bâtiment. Nous avons dû attendre 30 minutes sous la pluie et le froid avant d’avoir les informations (très compliqué aussi de s’y retourner avec les nombreux mail envoyés par Booking !). La vaisselle uniquement constitué de goblets, tasses et assiettes en plastique. Bref c’est un logement qui pourrait être très confortable qui manque d’investissement de la part du propriétaire.
• Chen (1/5): -
• Chen (1/5): - Bad customer service
• Sarah (8/5): Great Central Location in Tokyo! - Great location near station eateries, supermarket etc, spacious, and had most things we needed such as air con, pin entry, washing machine and drier. Kitchen was not well equipped - lack of utensils and cups and low quality plastic plates No dishwasher powder, replacement filters for shower etc which are needed for 8 night stay.
• Serge (8/5): -
• DUYGU (7/5): -
• Malcolm k a (10/5): -
• Kathleen (5/5): Nice but lacking in a lot too. - Location. There weren’t any normal sized towels, so small, like a hand towel. No knives to use. They supplied 1 1/2 rolls of toilet paper for four people for 4 days. No WIFI, had to hotspot television. No dishcloths for washing up. Couldn’t use stove. Lots of rules & fines for your stay. Extremely noisy upstairs neighbours, loud talking, scraping chairs, went till midnight and started again at 5.15am. Uncomfortable beds & pillows. We paid a lot less in our 12 days in Japan and got a lot more. It is a great area but a bit overpriced for what you get.
• Daniel (9/5): Superb - The location was perfect. The unit was spacious enough for 2 families Not me but my wife said it would be nice to have another mirror downstairs
• Neha (9/5): Superb - Location and space Difficult check in process
• Jessica (9/5): Superb -
• Anthony (10/5): Exceptional -
• Julia (5/5): Clean, basic, lacking in comforts, good location - It was clean and in a good location. Entry was complicated and osner wanted extra selfies of us all on an ilad when we arrived-even after I's sent the passport info. There was only two old towdls for 4 of us. It took many messages requesting towdls. They eventually left two more on the second day and they were also brown and thin/old. The least you would expect is towels! Kitchen was bare- plastic cups, bowls and no knives. Grill didn t work. Very small master bedroom and bed, with small duvet. Half a toilet roll left-had to find tissues. Couldn't work out tv.. wasted a lot of time sorting stuff out, so not very relaxing/enjoyable.
• Genadij (4/5): Nice location and apartment is jolly good but it wasn’t clean when we arrived — especially bathroom (simply dirty).I sen - Location It wasn’t clean
• Stephanie (8/5): Very good -
• Agnes (9/5): We would definitely stay here again. The location is wonderful! - Location, spacious, modern, clean. Large amount of seating in dining room. Not really a dislike, just know that while there is a washer, no dryer. but seems that’s typical. We used the railing to quickly dry the clothes, no problem.
• Jessica (9/5): Superb - Very close to restaurants and train station. Spacious and clean There was no luggage storage.
• Louise (9/5): It was a great stay close to the action but perfect to give a family space and peace. - The relatively quiet street but lots of restaurants, bars, cafes around the corner and metro a short walk. The apartment was spacious, modern and clean, a lift and French-inspired exterior A hard sofa and hardly any crockery.
• Helen (8/5): Convenient location , clean , relaxed appt.close to coffee shops - Clean , 2 bed appartment . Room to relax & watch television. Little balcony in city centre area . Need to read entrance details carefully before arriving
• Reema (10/5): Really enjoyable, would come back - Awesome location, very spacious, great amenities, well connected to multiple stations. Only thing lacking was an ironing board + iron.
• Ruth (9/5): Spacious and comfortable - Spacious and well equipped. Drying room for laundry was very useful. Convenience store in easy walking distance. Handy for Chiyoda line to Tokyo Station. Overall would recommend. Not quite so convenient for travel from Haneda. Forks and chopsticks provided but no table knives. Washing machine was great, but some washing liquid would have been nice - other places with washing machines provided it.
• Sarianna (5/5): Location excellent, apartment needs improvement - Location excellent: close to several metro lines, restaurants and convenience stores, yet in a quiet alley to allow good sleep. Two real separate bedrooms. Good air conditioning. If this is what you are looking for, this might be your place. Note that you will need to bring your own slippers, buy your toilet paper (only 1 roll available regardless of the length of your stay), bring extra pillows if needed (only 1 per person available) and bring extra towels if required. Room 201 does not have the facilities mentioned in the order confirmation (at least October '24). It does not have a dining table. We ended up having our breakfasts on the desks and the couch. You can't use the oven / grill. The room does not have a closet (only a small cabinet (not full-length) which is full when you hang 4 coats there), so our clothes ended up on the couch and lived off of the suitcases for 10 days. The closet in current pic 27 is locked (unavailable) in room 201. Towels are worn thin and smell bad. We bought more towels. The washing machine cabinet we opened once but it stinks so bad that we did not dare to open it again (plumbing problems? issue with moisture?) and still the bad smell was reaking into the room. There is no place to dry your towels after the shower. The place has potential but would definitely need a lot of work and at least honesty in the order confirmation. Our photo is of the living area where we had to have our stuff hanging around in the absence of the closet. Also you can see that the "view" which means walls surrounding the balcony. We shared the issues with the property but no improvement during our stay. The staff seem unable to help with anything and it is very difficult to get any support in English on the phone.
• Captain (6/5): can't use for business without an invoice. - location is ok, just outside of the busy area. security to enter front door and apt door is easy. only 2 outlets for the living room and kitchen - kind of strange... No outlet in the kitchen for a kettle. Kind of light on the utensils. Oh, and good luck getting an invoice, you're stuck with proof of payment receipt from Booking.com only. So if you are submitting an expense report, good luck in getting it approved. The only detail you can print out is the summary of the stay which is not a receipt.
• Alastair (8/5): Fantastic location and enough room for a family. - Fantastic location. Close to metro stations and a 7/11. Nice local area too with many restaurants. A compact apartment but nice to have more room for a family compared to a hotel room for a similar price. Place was clean and comfortable. Check in instructions could be simplified but easy enough to work out. Towels could be better.
• Mulham (2/5): Good location but poor services - The location was good with many services around. Good value for money. There was a drying machine. NO toilette papers provided. you have to bring your own. This guy wants to save money and doesnt provide papers. No instructions on how to use all the devices in the apt which are all written in Japanese. Other places we stayed in had a full booklet of instructions but here no such instructions provided. When I asked the owner how to use the check in QR code he said read the instructions but the instructions were not clear but he said read the instructions again. Not a good guy in explaning things well.
• Marya (9/5): Superb -
• Jerel (8/5): Good enough if you are looking for an entire apartment rather than 2 hotel rooms. - The location was great. It is in the middle of 2 stations (Akasaka and Akasaka-Mitsuke), which is sufficient to get you to most places in Tokyo. Only 1 toilet roll was provided for 6 days of stay. Like others said, cleanliness could be improved as dust balls were quite obvious. Lastly, some hooks or racks in the toilets would be nice.
• Emiko (1/5): Dirty, not hygenic and not comfortable. Pick elsewhere! - The location was good (short walk to Akasaka station on Chiyoda line), but definitely not worth the price or the trouble of staying here. Laundry machine and dryer were good. Basically felt like I was living in a college frat kid dorm and NOT in a good way. Sheets had literal green puke / poop on them (although it might have been cleaned, the stain was very visible (photo attached) and my kids and I were grossed out when we flipped the sheet and saw it. At least have the decency to replace the sheets!!). Barethreaded towels. Dust bunnies under bed. Living room pillows had questionable stains on them. No thought to how to actually be comfortable here - no towel racks in the bathrooms or anywhere to really put anything, 3 set of dishwares and utensils under the sink rather than in actual drawers (not enough for four people), desk lamp set up on the floor (fire risk and sad for paying over $250 a night!!), no paper towels, convoluted entry lock system, wifi code given only after I had to request it from host, random box in the corner of the living room which the host said was an emergency ladder (at least can you put it in a closet??), entire master bedroom closet locked off so cannot use. No place to hang anything or put drawers. Bathtub didn't fill up properly although the hot water worked. The unit is a very awkward layout too and very poor natural lighting. For the price of this airbnb just book 2 bedrooms in a hotel instead and you will be better off. I needed to be in the specific location so I booked even though I saw questionable reviews, but now I wish I had heeded the bad reviews and just booked a hotel in the area for my family instead. I have stayed at several good airbnb types in Japan and this was not one of them. On top of it, I notified the host about the dirty sheets the first night we arrived and there was no attempt to actually do anything about it. Must be a frequent complaint.
• Chat2chuck97 (7/5): Comfy and close to everything you need!! - Location is brilliant!!!! Quiet street. Close to the rail systems, restaurants and groceries. The complex feels very safe and front entrance automatically locks. There is a small lift. Apartment is modern, comfortable and spotlessly clean. Air conditioning in every room. Feather douvets. If you plan on eating out and just want the extra space it’s awesome . Staff are prompt in replying to your questions NOTE: This is just our experience with our room 301. The other rooms might be better equipped. The kitchenette was lacking a great deal. (see Photos) I’m a vegetarian which is hard to find in Japan so we wanted an apartment to make some meals. The plates, mugs, drinking cups and bowls are plastic (4 of each) YOU ARE NOT ALLOWED TO USE THE GRILL 🤦‍♀️ Only one pillow per bed. No extras. Beds were hard but that’s just a preference thing. My partner liked them. Suggest you use google translate app , it will save your sanity as there is no file in English for the appliances (washing machine, aircon remote controls etc (I felt like the tenant from hell constantly messaging them 🤦‍♀️ )
• Deersongtong (10/5): Exceptional -
• Hannah (3/5): Don’t stay here. Not comfortable and not safe - location A man walked into our apartment at 7:30am one morning. The lift opens directly into the apartment and someone just walked in, they didn’t stop when they saw our shoes and belongings and just carried on into the main living space. I reported this to the owner who apologies and said it was a member of staff. It was horrible to think that someone had access to our apartment. Especially as we are travelling with a baby. The apartment was dirty, there were hairs all over the floor. The sofa didn’t have proper cushions so was very uncomfortable. It was not very welcoming or homely. The kitchen equipment was so basic that you couldn’t even enjoy using the facilities. The soap packets were just dumped on the bed. It could be such a lovely place but no care has been given for the comfort of the guests. It is very expensive for what it is. I would not recommend at all.
• Nina (10/5): It was a great stay! Location is perfect! - The location of the property, and the room is spacious! 😊 The toilet could be a bit bigger. 😊
• Stacey (5/5): Ok - Ideal size for larger groups / family Wifi ok on upper level 3 TV all didn’t work devices need to be upgraded No English instructions for likes of stove top / heater Check in was difficult as advanced check in email wasn’t received when should of been No cutlery knifes No Extra pillows Curtain track hanging down
• Betty (8/5): Great family accom in great suburb with lots of local shops to walk to. Easy access to train and cabs. - Location, size of living areas The stench coming from the laundry. Only 1 toilet and shower
• Pui (5/5): Not easy to understand the door access method. The bed is not comfortable and has quite some dust. - Location Access methods
• Claire (8/5): Very good - Good amount of space Had difficulty getting into the apartment and the instructions could have been more clear.
• Hannah (1/5): Truly terrible, would not recommend this accomodation at all. - Good location and it was clean Only 1 key provided for 3 people, uncomfortable beds where you could feel the springs, there was a dryer in the lounge room, cheap threadbare towels, plastic crockery, the wifi was weak, the streaming didnt work on the tv, the kitchen was not well appointed - you couldn’t even plug in the kettle. It was freezing and dark and dingy - we left 3 days into our 8 day stay and found other accommodation. No on site staff and no partial refund provided after we requested it. Booking.com never responded to our request either.
• Jon (8/5): Very good -
• Rosalind (9/5): Lovely apartment in a great location. - Great little apartment, good size for four people, two separate bedrooms with lovely fluffy doonas. Location is great - just a stroll to restaurants and shops and the metro station. Spotlessly clean too Would recommend guests bring slippers as shoes aren’t allowed in the apartment and the tiled floor is very cold especially in winter.
• Athorina (3/5): It's expensive and it's definitely not a value for money - The location is gd as it near to Train station and other facilities 7-11 and more The unit r way too expensive not what u see on its profile and their respond is too late if u wanted help ..definitely not a value for money The unit itself is too small for 4 of us The electronic gadgets r all in Japanese and no help given by the owner The electricity keep on tripping n it very uncomfortable many times it happen at night .. The owner can't be negotiate abt anything ..asking for a 2 hours late check out The answer is no even u have told them in advance ... If anyone wanted to book there pls Think a thousand times
• Richard (7/5): Good - Convenient
• Karthik (8/5): Very good -
• Vicki (9/5): A lovely modern apartment in a nice area, would recommend it. - New, modern, clean and good size for family of four, comfortable. Close to many restaurants and subway. Lack of English instructions, didn’t like the plastic cups and plates, no power point in kitchen for the kettle.
• David (9/5): Superb - Loved the location, and the apartment was spotless with great amenities Read the entry instructions carefully
• Madeleine (8/5): Great location, clean and comfortable - Good location with easy access to metro stations and restaurants. Spacious apartment, very clean. Second bedroom was very small for two people but manageable. Limited stock in kitchen, no tea towels etc.
• Sarah (9/5): Excellent place to stay with everything that you need and great location. - This accommodation worked really well for our family with 2 bedrooms and a good size living and kitchen area. Everything was clean and new and the location was very handy to everything. Lots of good eating places around and easy to catch the train. Would highly recommend.
• Xiangyu (10/5): Exceptional -
• Scott (8/5): Central convenient and modern apartment - Very clean and decent space for a Tokyo apartment - although only one of the two bedrooms was big enough to properly store a suitcase inside. Nice balcony off the bedroom to enjoy some fresh air and city views. Very centrally located in Akasaka - 30 seconds walk away from restaurants (try the ramen downstairs) and convenience stores. The arrival instructions on how to initially open the letterbox (before owning the key box) were confusing, and we found another group of travellers facing the same issue on a later evening who we managed to help out. I’m sure it’s a repeated problem. You also need to complete the pre arrival check-in online form before the arrival instructions pdf is issued to you - which wasn’t all that clear from the booking.com initial booking confirmation notes.
• Puneet (10/5): Great stay for families or people looking for privacy as rooms are located at opposite ends. - Very accessible location with lots of amenities around. Comfortable beds, spacious layout for Tokyo.
• Ken (10/5): Wonerful stay in Akasaka Tokyo - Location of the apartment was suburb. It was right is the center of Akasaka and near to two subway/metro stations. The apartment was clean modern and a good size for 4 people. We enjoyed every moment at the apartment in Akasaka Tokyo Plates and cups were plastic.
• Wa (10/5): Fantastic - Property is squeaky clean, new, and in good location Nothing
• Anonymous (8/5): Good digs, poor public relations. - Clean, good location. Disappointed that after I paid to have a scarf I left behind mailed it was returned ands I was asked to pay more than the original cost to have it reshipped. This, after I requested that I could pick it up personally when I returned to Tokyo and was told it needed to be mailed.
• Pei (10/5): Good location! I would definitely recommend it to my friends - Is a very good location and convenient place This place is very clean and everything is well prepared
• Ching (9/5): Superb -
• Miya (9/5): Tons of restaurants, convenience stores, pharmacies, and subway stations within 2-10 minutes walk. - Location was fabulous but still quiet at night. Bath was great but might be challenging for non-JP speakers. Beds were very comfortable. Overall the apartment felt very new and clean. Not asked to start the laundry upon checkout-- we simply tidied up. Messages were quickly responded to even after business hours. Dishes and cups were nothing fancy. Bathroom sink area was tight, a shelf would have helped. No coffee table in our unit but maybe it hasn't been completely furnished yet(Oct 23). No early check-in or late out accepted, even though Booking.com prompts us to ask for it.
• Gbmillion (8/5): Very comfortable, brand new apartment, good size for two, in an excellent location for tourism. - I liked: Brand new apartment with comfortable beds and quality furnishings in a great location. Stayed 8 nights. Dining table was a good size and chairs were comfortable. It was good for eating breakfast and doing computer work. The living room was bright in the daytime and spacious. Very comfortable. Nice sofa. Bedrooms were small, but there was enough room to get around. Cupboard space was good in one bedroom. Water pressure in the shower (but not the bath) was good. Size of the bathroom was good. Location is excellent for tourists. It is within walking distance of three subway stations. There are hundreds of restaurants within a few minutes walk. The area is colourful and lively, yet the apartment is totally quiet. The manager was responsive to our questions. We communicated with booking.com messages. We usually got a prompt response. Wifi was strong and reliable. It only failed once and power off/on fixed it. However, I had never seen this type of wall fitting router. It took a bit of hunting to find it (near the sofa) and I had to photograph the password and expand it on my phone in order to read it, the letters were so tiny. One last point: Getting to the apartment from Narita. Google maps suggested going to Akasaka station and walking from there. This requires a ten minute walk to the Chiyoda line. However, it would be far easier to take the Skyliner to Ueno and the Ginza line to Akasaka-Mitsuke, the walk from which to the apartment is almost the same as the walk from Akasaka station. We went back to Nartia this way. It was seamless. I didn't like: Instructions for getting the key from the mailbox were a bit vague. 'Rotate the nob 7 twice this way and 8 once that way'. There was no marker on the panel behind the knob to indicate a starting point. I got quite frustrated with it at 11pm, after more than 12 hours travelling. Luckily the wife worked it out. The apartment is over-technical. The lock on the stair exit door was battery operated and after a few days a voice from the door handle started babbling a message every minute. I sent a video of the phenomenon to the manager, who told us that the batteries needed changing. We changed the batteries and the voice stopped, but within a few hours turned into an intermittent chiming sound. The hot water heater and the bath in the bathroom are controlled by an electrical panel. This is standard in Japan. But to a foreigner it is daunting if you don't read Japanese. We got the shower working but I never figured out the bath. The lift opens right into the apartment. The front door is like a fire exit and we never used it. It took a while to work out that the whole floor was the apartment. We kept opening doors wondering why they weren't locked and which one was the entrance to the apartment. Then it dawned: the white key card for the lift is all you need to enter the apartment. The kitchen is a nice size, but it was inadequately stocked with utensils. The only knife was a carving knife. I used it to spread butter. We went to the Can Do shop nearby and bought a few 100 yen wine glasses. I didn't like plastic plates and cups. That was a bit cheap for such a nice apartment. The apartment contained several notices warning you that you would fined if you smoked inside or outside or failed to separate garbage. This was a bit heavy handed and of dubious legal effect. I had no idea what type of plastic was recyclable and which was not and I couldn't see the point of prohibiting smoking on the balcony of the top floor.
• Elisa (6/5): The 2 lockers is not easy to understand. Host should say key card works for main & room door. - Akasaka Mitsuke is a great location. If the apartment will have one roll of spare toilet paper will be better. We walk in to an apartment for 3-4 people's stay but the toilet paper roll in toilet is above to finish so the host is not very thoughtful.

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