LuxMo Apartment - Lunaria Group

Location: 353/52a PHẠM NGŨ LÃO, PHƯỜNG PHẠM NGŨ LÃO, QUẬN 1, Ho Chi Minh City, vn

Star Rating: 9.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Air conditioning
• Terrace
• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen features a refrigerator, a microwave and an electric kettle. Boasting a terrace with city views, this apartment also offers a washing machine and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Electric kettle
  • Terrace
  • Clothes rack
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• ben david (5/5): - Nice and clean. Great location It was close and they told it only after I arrived. But at least they let me go to another property of them and paid for the taxi
• Nemo91 (1/5): Scam, stay away from this company. - Nothing. I was scammed. I arrived at my supposed accommodation's location, only to find out that the company did not have any property there. Despite advertising apartments on Booking.com. So I called the company, but they really did not care about my reservation. They did however offer to up-sell me to a different apartment, which just seemed like a scam upon a scam. So yeah, they did not even try to honor their part of our booking agreement. I'm not being unreasonable, they could easily have informed me about any issues in the days before, if there truly were any? But they did not. I was only informed after I had already arrived at an empty gate and I initiated contact.
• Arvind Reddy (1/5): Unprofessional host and careless Booking.com customer care service. - I would have rated this 0/10 if instead of 10. There is nothing about this property I liked at all. Extremely unprofessional. Despite booking this property days before arrival, when I texted the property one hour prior to arrival, the staff member mentioned there is no available room and further added, this property is not at the location. They refused to contact via Booking.com's chat and only texted on their personal Whatsapp due to liability. Booking.com Customer service is even worse as they did nothing to even hear what the issue was! Zero accountability!! Both the host and Booking.com completely disrupted our travel plans in Ho Chi Minh city. Do NOT TRUST the reviews written positively on this property page.
• nagy (1/5): -
• Leanne (1/5): - Booking was accepted I was messaged with instructions of how to check in to get the access code, after fulfilling the property’s requests they messaged to say a convoluted story about guest extensions and\or closing the property but they could give me somewhere else? They sent pictures of the alternative property which didn’t match my original booking at all. Unsuitable and unreliable.
• Kadir (1/5): Bu işletme dolandırıcı olabilir. - Tesise rezervasyon yaptırdık fakat bize WhatsApp tan odalarının olmadığını başka bir yere yönlendirebileceklerini söylediler. Ho Chi Minh e vardığımız da hala rezervasyona açık görünüyordu. Arkadaşımın hesabından denedik rezervsyona onay verdiler hatta pasaport fotoğraflarını istediler, gönderdik. Sonra tıpkı bana yaptıkları gibi odalarının olmadığını söylediler. Bu insanlar kötü niyetli.
• Jaime (6/5): -
• Lancelot (1/5): - l’appartement n’existe pas il n’est pas en location, a fuir
• Mihály (10/5): -
• KHALID (8/5): -
• Guillaume (5/5): Je me suis gratté pendant 4 nuits à cause des fourmis !!! - Bon emplacement Linge de lit pas propre à mon arrivée j’ai dû laver les draps et autres Heureusement qu’il y avait une machine à laver L’appartement était infesté de fourmis et de mites … j’ai même trouvé un cafard dans le lit !!
• arif (8/5): -
• Phan (7/5): -
• Maile (1/5): -
• Nungira (1/5): This place should be BAN. - NOTHING After booking, there was an in-app message, asked me to add their whatsapp to make payment to get check-in code before I reach the place. I followed the instruction, after I added 1 whatsapp, they asked me to continue to add ANOTHER whatsapp, afterwards, they asked me to Cancel the current booking and ask me to book another accommodation of theirs instead. Initially I booked for District 1 but they asked me to book their District 3 place because suddenly the District 1 is not available. Also, the staff never use proper service languages, never say "please" or "thank you".
• Antonello (10/5): Ottimo - Bella struttura in pieno centro pulita con il necessario consigliatissima Un po’ difficile il check in ma poi tutto risolto
• Viet Long (10/5): - Propre, bon emplacement Bien équipé (clim, machine à laver, GRAND frigo) Bon rapport qualité prix Self checkin facile, opérateur réactif Peu de points negatifs, et ils sont secondaires : -la ruelle est minuscule, le taxi ne peut pas venir jusqu'à devant l’appartement (les grab scouters peuvent) -pas d’ascenceur -pas de compte netflix, dommage!
• Huy (10/5): -
• Alistair (3/5): - The bed was comfortable Grubby, cramped, had to change apartment to get a fridge, not clean, ants all over the bathroom and no cleaning service in 4 days.. Despicable behaviour from the manager as he tried to prevent me from writing this review by cancelling the booking like I'd never been there.
• Tommaso (9/5): -
• Meintjes (10/5): Well located with the comfort you need - Conveniently situated near Buin Vien walking street, though you could not hear the noise from the room. So that was a bonus. We like the fact that we had a kitchen and a big fridge at our disposal. Plenty of wardrobes and packing space. Electricity outputs well placed. The security access to the building is good. Lots of shops and restaurants around. Walking distance to a lot of the tourist attractions like Ben Than Market, post office, palace, museums etc. Although our room was spotless on our arrival, it was not cleaned during our 6 days of stay although we did put out the "please clean my room" tag. We also needed extra pillows, but unfortunately it is not something they provided.
• Meintjes (9/5): -
• Meintjes (9/5): -
• Henry (10/5): Exceptional -
• Gioaner (10/5): Highly recommended! - Great location, just a short walk to the Ben Thanh Market, Bui Vien walking street, many fresh food store and cafes. We stayed on the 3th floor and enjoyed a lovely view the quiet alley. The rooms were very tidy, the beds were comfortable, and the price was to much reasonable for such a central location. The staff were very friendly and welcoming. Highly recommended!
• Walton (10/5): Exceptional - The room was clean and tidy. The hotel is conveniently located within walking distance to everything you need but not on a overly busy or noisy street. The bathroom is spacious, with a glass partition to prevent water from splashing onto the floor, keeping it dry. The hot water works well, and the water pressure is strong. The bed is clean, comfortable, and just right. Overall, this is a great hotel that met all our needs for our stay. Nothing to complaint

Photos