Sengokuhara Shinanoki Ichinoyu

Location: Sengokuhara 940-2 , Hakone, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Fax/photocopying
• Massage services
• Non-smoking throughout
• Public Bath
• Invoice provided
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Covered parking

Rooms Available

• Dreamy Room - Triple Room - Included free drink

  This triple room's special feature is the private open-air bath. The spacious triple room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a shower. This triple room features yukata, heating and a flat-screen TV. The unit offers 3 futons.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access

• Waku Waku Kids Room - Quadruple Room - Included free drink

  This quadruple room features a private open-air bath. The spacious quadruple room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a shower. The unit offers 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access

• Renewal Room with Loft and Open-Air Bath - Included free drink

  The private open-air bath is the standout feature of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, a sofa and yukata. The unit has 3 futons.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access

• Renewal Japanese-Style Room with Loft and Open-Air Bath - Included free drink

  Guests will have a special experience as this twin room features a private open-air bath. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a safe deposit box, yukata, heating, as well as a flat-screen TV. The unit offers 3 futons.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access

• Relax Room - Twin Room with Hanging Chair and Open-Air Bath - Included free drink

  The private open-air bath is a top feature of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a safe deposit box, yukata, heating, as well as a flat-screen TV. The unit has 2 futons.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access

• Japanese-Style Family Room with Open-Air Bath - Included free drink

  Features a private open-air hot spring bath, tatami (woven-straw) flooring and traditional futon bedding.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access
  • Tatami (traditional Japanese flooring)

• Room with Tatami Area and Open-Air Bath - Included free drink

  This spacious room features Western beds, tatami (woven-straw) flooring and a private open-air hot spring bath.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access

• Japanese-Style Superior Twin Room with Open-Air Bath - Included free drink

  This spacious room features a private open-air hot spring bath, tatami (woven-straw) flooring and traditional futon bedding.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access
  • Tatami (traditional Japanese flooring)

• Japanese-Style Twin Room with Loft and Open-Air Bath - Included free drink

  This room features a loft area and a private open-air hot spring bath.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access
  • Tatami (traditional Japanese flooring)

• Japanese-Style Twin Room with Open-Air Bath - Main Building - Included free drink

  This room features a private open-air hot spring bath, tatami (woven-straw) flooring and traditional futon bedding.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access
  • Tatami (traditional Japanese flooring)

• Japanese Modern Room with Open-Air Bath - Main Building 2F - Included free drink

  This triple room offers a private open-air bath. The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room provides air conditioning, a safe deposit box, a sofa, yukata, as well as a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access

• Japanese Modern Room with Open-Air Bath - Main Building 1F - Included free drink

  This triple room's standout feature is the private open-air bath. The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV, a safe deposit box, a sofa and yukata. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Key access

Guest Reviews

• 小鉢 (7/5): -
• Wiktoria (10/5): Lovely place - Very beautiful and quiet area. Great food. Authentic onsen experience. You can get there by bus. Nothing
• Mark (9/5): Overall a lovely stay - The food was just exquisite and I loved the fact that the location is quiet, yet the bus stop for a few of the lines is literally a 2 mins walk. I chose to get a private onsen, which was cool, as the shower and onsen were both outdoors. The bed was very uncomfortable. I found it super hard, but it's a personal preference, and I hope this helps others to decide if that's a deal breaker. It's starting to feel like it needs attention to the maintenance.
• Van Vliet (10/5): -
• Lilly (10/5): Quiet onsen with excellent food and private onsen in the room. - Booking.com search Food was excellent Love the private onsen in the room.
• Isabel (10/5): - El onsen privado y la cena Me gustó todo
• Carolina (10/5): Un momento di relax vicino ad Hakone - È la seconda volta che torniamo in questa struttura perché abbiamo amato l'atmosfera rilassante, i pasti abbondanti, le terme in camera e le stanze tradizionali. Ormai siamo affezionati a questo posto, e ogni volta ci stupisce per la qualità dei servizi offerti. Nulla, forse un po' di rumore dovuto alle famiglie con bambini piccoli, ma non ha impattato il piacere della nostra permanenza
• Siiri (9/5): Rentouttava onsen-majoitus hyvällä hinta-laatusuhteella - Upea majoitus ja yksityinen onsen huoneessa. Plussaa ala-aulan juomabaarista, josta pystyi kätevästi noutamaan virvokkeita huoneeseen ennen ja jälkeen kylpemisen. Ruokailut, erityisesti päivällinen oli myös herkullinen ja mieleenpainuva elämys! Puitteet olivat todella miellyttävät ja sopivat varsinkin pariskuntana yöpymiseen. Henkilökunta oli muutoin kohteliasta mutta ravintolan puolella koimme palvelun hieman nyrpeäksi. Meitä ei aina tervehditty tai kiitetty ruokailun päätteeksi, tai jos niin tehtiin, niin kohtaaminen ei tuntunut aidon ystävälliseltä. Lisäksi jouduimme useasti itse lähteä etsimään henkilökuntaa ruokasalin puolelta, kun tarvitsimme apua tai lisää juotavaa. Toki pöytämme oli hieman syrjässä, joten jäimme ehkä hieman varjoon, mutta silti se tuntui hieman epäkäytännölliseltä näin hienolla aterialla.
• Lærke Brun (7/5): Ikke helt pengene værd, men lækkert med privat onsen - Onsen på værelserne var lækkert. Det kunne gøres koldere ved at stikke bruseren med koldt vand ned i karret. Fungerede fint med vores datter på tre år som ikke er vant til meget varmt vand. Personalet var flinke og de fleste var ret gode til engelsk. Futonerne var overraskende behagelige. Der måtte gerne have været flere knager. Men det er noget vi generelt savner i Japan. Vi fik at vide at skraldet blev tømt efter to nætter men det gjorde det ikke. Morgenmaden var meget fornem, men det havde været rart hvis der var lidt flere safe choice muligheder. Særligt til vores datter. Vi syntes det var lidt irriterende at det kostede en smule ekstra for en ekstra opredning. Det føltes som noget der var unødvendigt.
• CHRISTINE (9/5): -
• CláudiaSCosta (8/5): Nice experience - Limpo, funcionários simpáticos e com boa dimensão. Banheira de onsen privativa. O jantar e o pequeno almoço foram uma bela experiência. Bebidas de oferta Apesar de ser um espaço fechado, não havia fechadura na porta de acesso à banheira de onsen privativa. Pessoalmente , preferia poder fechar o quarto durante a noite.
• 宏 (1/5): 期待どおりではなかった - あまりない 施設が古いサービスがスタッフによってチグハグ外人スタッフが要望を理解出来立ていない
• Caitlin (10/5): - The onsen was a highlight of our trip. It was lovely and private and relaxing from walking a lot during the day.
• Michel Verleysen (10/5): Wonderful Stay! - The dinner was a real Japanese banquet, delicious. The breakfast was also a complete Japanese breakfast. The service is great. The staff is very efficient and pays attention to your needs. I did not try the large Onsen since there is one on your balcony that we enjoyed. Nothing
• Margherita (9/5): -
• Guillaume (9/5): - Très belle expérience à Hakone pour notre famille. L’emplacement à Sengokuhara est idéal pour explorer la région, avec l’arrêt de bus Sengoku Annaijo à quelques minutes à pied et un accès facile à Togendai, au lac Ashi et au ropeway. L’établissement est calme, typiquement japonais et très dépaysant. Nous avons particulièrement apprécié l’ambiance du ryokan, le confort de la chambre et le moment de détente dans l’onsen après une journée de visite. Le personnel était accueillant et efficace. Très bon point également pour le dîner et le petit-déjeuner, qui ont participé à l’expérience japonaise que nous recherchions. Nous avons eu une météo exceptionnelle avec une magnifique vue sur le mont Fuji pendant notre passage à Hakone, ce qui a rendu le séjour encore plus mémorable. Une très belle étape entre Tokyo et Kyoto que nous recommandons sans hésiter.
• Simone (9/5): -
• LEO (10/5): -
• Kim (9/5): -
• Jenna (10/5): -
• Fábio (10/5): Very nice stay in Hakone area - The onsen, the japanese dinner and breakfast. Would be nice to have a little explanation of ingredients but its ok anyway The sound of the onsen in the room… made the night difficult
• Yuuki (10/5): - 食事、飲み物が豊富で最高でした ないです
• Nathalie (9/5): -
• Alexandre (10/5): -
• Fernando (9/5): Buena experiencia de onsen - El onsen privado de la habitación y la ubicación del hotel Que no hayan limpiado la habitación al segundo día
• Wellesparis (4/5): l’établissement propose une belle expérience autour des repas et du onsen - Les seuls véritables points positifs de notre séjour restent le dîner, le petit déjeuner et le onsen. Sur ces aspects, l’expérience japonaise est bien présente : les repas permettent de découvrir une cuisine traditionnelle agréable, et le onsen offre un vrai moment de détente. Nous avons séjourné au Sengokuhara Shinanoki Ichinoyu avec l’envie de vivre une expérience japonaise authentique à Hakone. Malheureusement, notre avis reste assez mitigé. L’accueil à la réception nous a semblé plutôt neutre, surtout en comparaison avec les autres hôtels que nous avons pu découvrir durant notre séjour au Japon. Nous avons également regretté un manque d’informations claires concernant le déroulement du séjour, les équipements disponibles et notre chambre. Concernant la chambre, nous ne la recommandons pas. Nous espérons que les autres chambres ne présentent pas les mêmes problèmes, mais la nôtre avait plusieurs points très décevants : traces de moisissures sur les murs, placards peu engageants, notamment ceux où étaient rangés les matelas d’appoint et les couvertures, ainsi qu’un niveau de nettoyage qui laissait vraiment à désirer. Pour un établissement de ce type, c’est un point qui devrait être fortement amélioré. En résumé, l’établissement propose une belle expérience autour des repas et du onsen, mais notre chambre et le manque d’accompagnement à l’arrivée ont malheureusement beaucoup impacté notre séjour.
• Victoria (10/5): Un Onsen privatif qui fait la différence et un dîner incroyable! - Un lieu très agréable, avec un arrêt de bus juste en face de l’établissement : vrai plus si vous n’êtes pas en voiture et que vous souhaitez profiter d’Hakone en plus du Onsen. Le Onsen privé et le dîner (et petit déjeuner) sont le vrai plus et rendent l’expérience incroyable. Notre seul regret est de n’y avoir passé qu’une nuit.
• Long (5/5): Meh - Free drinks corner Our reservation for the sauna was cancelled due to staff mistakes
• Diana Aitchison (9/5): Unforgettable experience - Unforgettable hakone experience! We had a large room with a private onsen. It was private, peaceful and so rejuvenating after 9 busy days touring Japan. The meals were exquisite both in presentation and flavor. Generously portioned. The mattresses were very hard. There are no views from the property although it has nice grounds.
• SHIH FENG (9/5): - 室內溫泉很棒！房間超大！ 餐點雖為日式料理，但選擇不多！
• Linda (9/5): -
• Olga (9/5): Обязательно вернусь снова! - Для Хаконе это пожалуй одно из лучших расположений. Остановка автобуса до жд станций и основных достопримечательность в 3 минутах ходьбы, рядом музей Стекла (если любите такое, очень рекомендую). Тихо и комфортно. Горячая ванная на открытом воздухе была прекрасной, прогрела мне все косточки. Удобная кровать, есть хаори в номере. Питание - хорошее, но типично японское. Учитывайте это. Обычное на первое суп, который вы должны сами приготовить, сет закусок, затем идет рыба или рис с мясом, затем десерт. Для меня было слишком много) Я забыла указать, что не ем говядину и свинину на этапе бронирования, но сотрудники быстро решили проблему - уточнили у меня по меню и уже на след. день изменили все. Большое спасибо! В номере из трех мусорок убирали только 1. В ванной комнате и туалете пропускали(
• Dongyo (10/5): good -
• Andras (10/5): -
• Alena (10/5): We really liked our stay at the hotel. We enjoyed the onsen, hotel neighborhood, meal. - The private onsen in the room is great. The rooms are nice and comfortable. Meals (breakfast and dinner) are diverse and generous (Japanese style, meaning five and fish for breakfast). We were not able to eat everything that was served, meaning a lot of leftovers :(
• Paulina (9/5): Very pleasent stay in Hakone - My stay was great, I especially loved the private onsen. It was amazing after a long day of walking but also during rainy mornings. The staff was friendly and the hotel was really cosy. The breakfast was amazing. The noises travel easily between rooms, a family with a small kid stayed above us and the noises were tiresome. Some people were also noisy on their balconies which made us feel uncomfortable.
• SHIH FENG (9/5): -
• Pol (10/5): Un Ryokan molt preparat amb personal molt professional i amable - Sobretot el personal. Tots eren molt amables, ajudaven en tot. A part, l’Onsen públic que ofereixen és molt còmode i de fàcil accés. Les habitacions amb tatami estan molt bé Tot correcte
• Jhonatan Rafael (10/5): Hotel maravilhoso para descansar no onsen depois de visitar Hakone e, no dia seguinte, já acordar ao lado do museu do vi - Experiência maravilhosa de imersão na cultura japonesa. Comida maravilhosa e banho de água termal excelente.
• ろんぬー (8/5): -
• PEARLYNNE KAI WEI (9/5): - Overall great No provide mineral water or/and water dispenser to refill drinking water
• Deb (9/5): -
• Claire (9/5): -
• yukina (8/5): -
• Fred68 (10/5): - L’hotel est parfaitement situé, face à un arrêt de bus. Le personnel est accueillant, petit dejeuner typiquement japonais inclus et délicieux, boissons à l’accueil et le petit plus, le onsen privé dans la chambre. A essayer absolument ! Rien
• Laura (10/5): -
• Mariia (8/5): -
• Ching Lam (9/5): -
• Natalya (8/5): - Was wonderful to have a private onsen in addition to public one. Traditional dinner and breakfast were great! The property is a bit tired and public onsen is pretty small
• Xavier (10/5): - Hotel bien placé à 2 pas d'un arrêt de bus. Le mini Onsen sur la terrasse de la chambre est très appréciable après une journée d'excursion. Le dîner est très très bon. Le pdj également même si plus surprenant ! Le personnel est très avenant et le check-in s'est déroulé sans problème Rien
• Gregory (9/5): - Le site est calme et avec de l’espace
• AlejoBra (10/5): Gran experiencia - El Onsen en la habitación es un éxito, cómo pareja lo disfrutamos muchísimo. La amplitud y área de la habitación. El Desayuno tómenlo, es una experiencia de no perder oportunidad. El staff muy amable, servicial. La parada del BUS está en medio de la cuadra abajo (70 Metros), no tendrán problemas con el transporte publico de la zona, utilizamos el BUS de la Línea T para todo (Sengoku, Lago, Teleférico y finalmente ir a Odawara), y la llegada fue desde Gotemba Station Línea W. Una pareja mayor o de cuerpos grandes, debe considerar la ubicación del área de dormir y los futón. Las escaleras son pequeñas, no es posible estar de pié y bajar por la noche al baño puede ser un reto adicional. En nuestro caso aún jóvenes lo disfrutamos!,
• Goldie (10/5): Beautiful experience with in room onsen - Incredible dinner and breakfast. Great in room onsen, fabulous experience.
• Zsuzsanna (10/5): Un séjour inoubliable, à refaire! - Tout RAS
• Jose Angel (10/5): -
• May (10/5): Peaceful Retreat - This location is connected well with the bus route and the stop is right outside the hotel. I had a room with private onsen because I have tattoos, but the staff assured me I could still use the public onsen if I covered them. I didn't get a chance to use them, but thought that was worth sharing to others. I would just ask ahead of booking to be sure you can use the public onsen if you have tattoos, as a courtesy and to avoid disappointment. It was a luxury to come back from a day of exploring to enjoy the onsen in peace. I found the temperature to be soothingly hot. I don't understand the comments about the food - I don't understand why you'd come to Japan and choose to stay in a traditional style hotel with meals included and not be open to their cuisine. I was overwhelmingly impressed by the quality, care with presentation, and abundance of dishes presented to me for breakfast and dinner. Come hungry. Everything was fresh and delicious. I also liked that drinks were available in the common areas all of the time, and providing a yukata to wear around the hotel to dinner was a nice touch. There's not much nearby. It's a 10 min walk to the nearest anything, i.e. 7-11, or a 20 min bus ride to Togendai. Again, the bus is well connected here. Just check ahead of time when to expect this and time your activities/trips accordingly.
• Stephanie (10/5): -
• Théo (10/5): -
• Alina (10/5): Amazing experience - The food was amazing and it was a lot of food, they asked for my allergies and were very accomodating, the yukata was a nice touch and there were drinks included too, the tatami beds were very comfortable, the room with a private onsen was perfect, the bus takes you to almost the entrance of the hotel and you can see the venetian glass museum with a short walk out of the hotel.
• Zoe (9/5): -
• Maria (8/5): -
• Wan-Ting (10/5): - The room was comfortable and the meals were amazing.
• TAMYRA (10/5): -
• Corey (9/5): - Nice staff, free drinks. Food was excellent, we enjoyed dinner and breakfast. The room onsen was very relaxing and large. A little dated in the building, but the facility all seemed functional and cared for.
• CHENG KAI (10/5): - 房間很大，餐點好吃
• Shiu (8/5): -
• Ema (9/5): -
• Nina (10/5): Beautiful facility - We thought this was an enchanting place. Very beautiful, wonderful staff, and great meals.
• Lucas (6/5): -
• Sofia (8/5): - Vackra rum, väldigt härligt privat onsen-bad. Fina yukata som vi fick låna. Städningen var sådär. Vi hittade hårstrån på golv, lister och i sängen. Läget precis bredvid vägen gjorde att trafiken hördes mycket när man låg i sitt bad.
• Manon (10/5): A restful stay - A very nice gate away from the hustle and bustle of the big cities! I loved the loft room with the private onsen, very spacious and recently renovated. The food was AMAZING (be ready to indulge while you are there as everything is a real treat). The bus stop is outside of the hotel to get to Hanoke (30-40min) but you also have a few shops and restaurants in the area. The staff is extremely nice and helpful! They are looking after their guests very well.
• Kris Zackary (10/5): Absolutely recommended - The private onsen, the friendly and helpful staff, the breakfast and dinner, the room, practically everything :) We were staying for three days/two nights and unfortunately it rained on our full day there but we didn't feel like we missed out because we had the most relaxing day and just enjoyed staying with the hotel :)
• Mirka KL (9/5): - Bonne expérience dans cet hôtel. Endroit un peu éloigné des commodités ou activités mais plus proche de la nature. Chambre plutôt grande et bien équipé. Attention au confort des lits , bien plus spartiates que des lits à l'européenne. Pas un défaut mais c'est à savoir. Onsen très agréable pour se détendre. Personnel de l'hôtel et du restaurant très agréable et à l'écoute.
• Cassidy (9/5): This was a great relaxing stay after the hustle and bustle of Tokyo - The property was beautiful, our private onsen was so cozy, and felt amazing! This was my first time sleeping on tatami mats, and for me personally it was a bit uncomfortable. However, I knew that it would be different when booking the room and we choose to experience it.
• Jill (9/5): -
• Gábor (9/5): -
• YUKO (5/5): - 部屋の半露天風呂。 ボロかった。
• Álvaro (10/5): Quisiera quedarme a vivir en el onsen. - El onsen en la terraza espectacular. Buena cena kaiseki y buen desayuno. El servicio de consigna nos vino muy bien, dado que estaba diluviando ese día en Hakone. Bebidas gratis en recepción y helado gratis al salir del onsen. Las camas no eran muy cómodas (una muy dura y la otra demasiado blanda, que se le notaban los muelles). El toallero del onsen muy muy pequeño. El tatami de la habitación más que tatami era un sugerencia, un trocito muy pequeño. Es bastante carete.
• Danyelle (10/5): -
• Derek (10/5): Outstanding. - First class accommodations, with an unforgettable dinner included. Staff very friendly. Highly recommend. Nothing.
• Ploy (9/5): - ชอบที่ห้องพักมีบ่อออนเซ็นในห้องและอาหารเช้าสไตล์ญี่ปุ่นอร่อยมาก
• Leanne (10/5): -
• Lucia (10/5): - I love everything. A little pricey for one night stay, but it was fine.
• Gábor (8/5): Don't forget to book table at the restaurant in advance - Breakfast, spa (onsen), room. Everything was great overall. The only slight disappointment was that the hotel restaurant was fully booked, so we weren’t able to have dinner there. It’s best to make a reservation in advance, though there are a few smaller restaurants within about a 15-minute walk. The breakfast was amazing, so it’s clear why dinner tends to fill up quickly. However I think it should be possible.
• Michael (10/5): -
• Daniela (10/5): Local lindo - De tudo, o local é lindo! Nada
• Julie (10/5): Une délicieuse évasion - Établissement parfait pour une bulle de détente et de tranquillité. Le bain privatif sur le balcon de mon hébergement était très agréable. J'avais pris l'option dîner inclus, c'était exceptionnel ! Et le petit déjeuner l'est tout autant, je me suis régalée. Personnel très attentionné. Je recommande à 200%. L'établissement est un petit peu excentré par rapport aux lieux touristiques d'Hakone, mais le réseau de bus fonctionne très bien et passe juste devant.
• Gillian (7/5): - The staff was unbelievably kind - they were so accommodating to the fact that I don't eat red meat. They altered the meal a few hours before dinner service started which I really appreciated. The food was also amazing - almost too much food! The facilities are really outdated. The private onsen outside felt really dirty and there were lots of cracks in the stones and overall did not live up to our expectations for this rather expensive hotel. The drain did not drain properly in the shower and left us feeling really dirty waiting for it to go down. Overall would not return.
• Stéphanie (8/5): - Le service, le bain privée en chambre. La taille de la chambre et l'agencement. Le bruit de la ventilation du chauffage qui claquait la nuit. Obligé de l'arrêter mais le matin il faisait froid.
• J (8/5): -
• Duca (9/5): -
• Tanya (10/5): A beautiful relaxing oasis in Hakone - Relaxing atmosphere, great variety in meals (something different every breakfast & dinner), spacious and warm private onsen, surprisingly comfy bedding It’s a bit far from town/most things but that’s what the buses are for :) Our room only had a shower OUTSIDE on the balcony so something to keep in mind if you’re booking the room with the hammock chairs!
• Hiu Tung (7/5): -
• Yuumi (9/5): 客室温す - お風呂の石はぬめりがなく掃除が行き届いてました。 湯温は丁度良く長めに入れて気持ちよかった♨️ 料理も目で楽しみ舌で美味しく頂きました。 外国のスタッフさんも数人いましたが頑張ってるなって感がとっても伝わってきました。 また行きたいと思います。 施設の良くなかった点は思い当たりません。 私は1階でした。2階にはお子さん連れの家族が泊まっていたようで走る音と小さなお子さん二人居たのかかなり泣いていました。 それがちょっと残念でしたね。
• Ashley (10/5): Beautiful and memorable hotel. Staff was super friendly and helpful! - This was my favorite booking of the trip! Personal onsen in room! Amazing dinner and traditional breakfast! I will dream of this place! Comfortable rooms and location was next to the Venetian glass museum! It was perfect
• Onumar (8/5): อาหารอร่อย - อาหาร ต้องยกกระเป๋าขึ้นและลงบันได
• Kelly (10/5): -
• Caroline (10/5): - Tout
• 詔祈 (10/5): -
• Rafael Silva Ferreira (8/5): - Quarto típico japonês Águas termais Pequeno almoço

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