Claremont Hotel

Location: 1700 Collins Avenue, Miami Beach, us

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Air conditioning
• Swimming pool
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Pool sun loungers
• Internet access
• Exercise/lap pool
• Covered parking
• Secured parking
• Garage
• Swimming nearby
• Electric bicycle charging station
• Rooftop garden

Rooms Available

• Standard King Room (Self check-in)

  Guests will have a special experience as the suite features a pool with a view. Boasting a private entrance, this air-conditioned suite features a kitchenette, 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that has a refrigerator, a microwave and a toaster. A seating area with a flat-screen TV, a dining area and an outdoor dining area are offered in this suite. The unit has 1 bed and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Standard Double Full - (Self Check-in)

  This double room's standout feature is the pool with a view. The spacious double room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The fully equipped kitchenette features a refrigerator, a microwave and a toaster. The double room offers a dining area, a wardrobe, as well as an outdoor dining area and outdoor furniture. The unit has 2 beds and 1 futon.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Standard Queen Room (Self check-in)

  Guests will have a special experience as this suite offers a pool with a view. Boasting a private entrance, this air-conditioned suite features a kitchenette, 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that has a refrigerator, a microwave and a toaster. Featuring an outdoor dining area, this suite also features a seating area, a dining area and a flat-screen TV. The unit has 1 bed and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• Farrukh (8/5): - I came there for exhibition so it was great location for me, breakfast was also good at the restaurant. Cleaning was bit issue especially the room floor was dirty as if cleaner missed the routine vacuum job.
• jorge (6/5): Mala -por tres cosas - Pésima Predisposición de la persona que está de A Ratos - Falta de Atención - Limpieza - no habí - La Unicacion 1 solo juego de Toallas para baño y playa- en 4 días nunca limpiaron habitacion! - COMETÍ UN ERROR NO DEJE TARJETA DE ESTACIONAMIENTO Y EN LUGAR DE ANULARLA O BLOQUEARLA ME COBRAN 150 Dólares - en una palabra Me Corrieron del Hotel porque no se lo Recomiendo ni al más Enemigo .- y eso que es la Tercera Vez que paro allí por la ubicación NO POR PRECIO ! Me quedé mal impresionado !
• Puk (7/5): Great people, great location and good place for the easy traveler if budget provides - Location was absolutely great in all days stay there was no cleaning, new towels had to be asked and separate bed sheets brought in the middle of the night
• Tomasz (1/5): Otoczenie fajne lecz sam obiekt i organizacja bardzo słaba. - Bliskość plaży i knajpek śniadaniowych w pobliży hotelu. Hotel wymaga gruntownego remontu, klimatyzacja w pokoju hałasuje i śmierdzi. Brak pościeli dla dziecka, sam musiałem szukać i kompletować. Organizacja i ustalenia nie są realizowane, nie profesjonalna komunikacja a po 18 jest słaba, pomimo rezerwacji parkingu Hotel zapomniał w pokoju zostawić kartę wjazdową na parking co spowodowało dodatkowe duże koszty i kłopoty z parkowaniem auta wiec uwaga na tą opcję.
• Rocio (6/5): -
• Juliana (4/5): Não indico a ninguém esse hotel - Localização Recepção só das 9h às 16h, muito pouco tempo. Serviço de limpeza dos quartos só agendado na recepção. Faltou toalhas nos quartos, não tinha ninguém pra resolver.
• Tomas (4/5): - Location Very very noisy during night, you can hear people walking in the room above your room.
• Nikolaos (4/5): Wont book again - Good location, clean room. Maintenance staff helpful with a couple of issues we had. Prompt communications via texts but unfortunately did not materialise to prompt solutions 1. Check in via texts. Code provided did not work. Second code provided did not work. Eventually a code to a small safe box given and got a key. After 20 hr journey with a child trying to achieve all that over text was fun 2. Almost impossible to get fresh or extra towels. After asking over texts and the reception for 4 days straight, eventually we got them 3. No daily cleaning clearly explained on webpage. But if you want to run it as airbnb then better have a broom in the room at least 4. Reception presence limited 5. Swimming pool area worn down and dirty. On the top of the building with no shade but no umbrellas available 6. Even though room was clean, communal areas worn down and dirty
• Laurie (6/5): - L'emplacement et la grandeur de la chambre La propreté de l'hôtel et surtout de la piscine !!!il manquait une retation au niveau des serviettes et il manquait une machine à café.
• Daniela (1/5): NUNCA VOLVERÉ A CLAREMONT - La ducha y la ubicación Pasillos sucios con alfombras mal olientes. La cama solo tenía sábana ajustable, no había sábana superior ni alguna manta de abrigo. Decía que tenía kitchenette, sala de estar y muebles al aire libre y no había nada de eso. Solo dos toallones y dos toallas faciales para 6 noches. Pedí numerosas veces 2 toallas de mano y una sábana y jamás la trajeron. No hicieron nunca la limpieza de la habitación, y ni siquiera dejan una escoba como para que uno pueda barrer. En el 2009 era un hotel cómodo limpio y con recepción súper agradable. Ahora hay un bar con música a tope, recepción de 9 a 16 hs. La empleada que estuvo de lunes a viernes está fastidiosa, y es poco profesional. Por suerte el sábado cuando tuve que hacer el check out había una empleada adorable. El código de ingreso a la habitación no nos funcionó el primer día, por lo que perdimos una hora y media intercambiando mensajes por booking para poder entrar a la habitación.
• CHRISTIANE (7/5): - Ac broken
• toney (10/5): -
• Caitlynn (1/5): Worst place I have ever stayed at - None of it Mold in rooms, no housekeeping, no front desk staff, no parking as advertised. No towels.
• Nelia (1/5): -
• Ludovic (3/5): -
• Stewart (4/5): You get what you pay for.......nothing. - AC was good, decent bed We arrived after 4. No one at front desk as noted by others. Got code for door via email. But, code did not work. No one around to help. Returned to lobby . A man from the lobby, who never did identify himself, said he might be able to "help us out". We returned to the room with him. He let us in to the room with a master key code. Had to email to get new code for door. Asked twice if he was manager or worked for hotel. Never answered....like he did not want to admit it. Bathroom had evidence of mold. Paint peeling off ceiling. Bathroom door could only partially open.....gets caught up on floor. Simple fix....but no one has bothered. Floor outside bathroom badly scratched up. One small lamp to light room. Hallways carpets ripped in places....Badly soiled and dirty. Pool chairs in poor shape. Lounging cushions do not fit. View out the window was charming. See pics. Place is generally run down and neglected. There are other places close by for similar money that are better than this. Don't stay here.
• Eklund (1/5): - Viesteihin vadtattiin hetkisen aikaa, mutta kuin ilmoitimme lähtevämme pois yhteydenpito loppui!!! Emme päässeet edes huoneistojen sisälle ja ympäristö oli erittäin turvattoman oloinen. Olimme pakotteuja lähtemään toiseen majoituskohteeseen. Luultavasti meistä riippumattomista syistä menetimme myös rahamme.
• Vahtramaa (3/5): hea asukoht. halb teeninudus. - Esimest korda elus kirjutan sellise väga halva arvustuse! Toa kirjeldus ei vasta ootustele ega tõele. "Eraldi sissepääs" - see on VÄGA EKSITAV. Igas hotellis on tuppa eraldi sissepääs. Selles hotellis on see lihtsalt koodiga, mitte kaardiga/võtmega. Meie administraator Kira soovitas kõike ainult tema saadetud e-mailist või sms-st lugeda. Seisime hotelli vastuvõtus tema vastas ja ta saatis meid e-maili lugema :)! Hallooo? Seal pole nn Lobby-baari, igal pool on vaid restoran, mis ei oma hotelliga midagi ühist. KÕIGE hullem oli aga hotelli administraator 12-13.03.2026 sisseregistreerimisel. Tema nimi on Kira. Ta ei armasta üldse kliente. Ta lubas meile toa varasema vabanemise kohta saata infot e-mailile. Chek-in on selles hotellis kell 15:00. Ma kirjutasin, et saabume 11:00-12:00 vahel ja võimalusel oleksime tänulikud varasema chek-in eest. See KIRA ütles, et saatis meile kirja toa vabenamise kohta 2h tagasi, kui olime hotelli jõudnud kell 15:30. Minu postkasti oli aga kiri Calremont hotellilt teatega kell 15:00, et minu tuba vabaneb kell 16:00. Väga vahva eksole :)! Päris tõsiselt: Kira ei tohiks töötada sellisel ametikohal. Ta on Teie hotelli häbiplekk! Meie toas polnud veekeetjat. Kohvi me toas teha ei saanud. Hinnas lubatud basseinivaatest. Kui see on on vaid väike nurk kõrvalasuva hotelli baessineist :)! Toa põrandad olid väga mustad, sest minu valged sokid läksid väga mustaks lühikese ajaga seal ilma sussideta kõndimisega. Konditsioneer teeb väga kõva häält - selle töötamise ajal ei saa kindlasti magada. Seinad kostavad läbi - vali televiisor kõrval toas ei lase magama jääda. Pange välja sildid teatud kellaajast v Ööbisime seal 2 ööd. Ühel hommikul hakkas ehtitamise klopsimine pihta kell 9:00 ja teisel lausa kell 7:00. Väga meeldiv oli ainuke asi, et meil lubati teha chek-out 1 tund hiljem. Meile ei antud ka mingit infot 4. korrusel oleva toreda basseini kohta. Kuidas see avatud on jms. Kliendi kaebuse kokkuvõte: Halb teenindus: Peamine kriitika on suunatud administraator Kirale, keda kirjeldatakse kliendivaenuliku ja ebakompetentsena. Ta keeldus otsesuhtlusest, suunates kliendid leti ääres e-maile lugema, ning jagas vasturääkivat infot toa vabanemise kohta. Eksitav info ja puudulikud mugavused: Toa kirjeldus (eraldi sissepääs, basseinivaade) ei vastanud tõele. Toas puudusid elementaarsed asjad nagu veekeetja ja sussid, samuti ei jagatud infot hotelli võimaluste kohta. Mustus ja müra: Põrandad olid väga mustad, seinad kostsid läbi ning konditsioneer tegi liiga kõva müra. Lisaks häiris und varajane ehitusmüra (kell 7:00 ja 9:00). Logistilised probleemid: Lubatud varajane sisseregistreerimine ebaõnnestus ja tegelik toa kättesaamine viibis isegi üle ametliku aja (kell 16:00). Ainus positiivne külg: Kliendile lubati tund aega hilisemat väljaregistreerimist (late check-out).
• Brahms Marroquín (6/5): -
• Brandon (4/5): - They air wasn’t working the entire trip. Also the shower wasn’t getting hot and i made a complaint with the hotel
• Yixi (4/5): Love the location, but this hotel failed to be a hotel, unfortunately - I love the location! It’s so close to everything Their receptionist is off starting 4 PM. We arrive around 10pm but the code didn’t work and we have to wait until the staff came to fix it. Then, the room is too cold and need to contact the staff through text message. Later, we figured out that they don’t do housekeeping. With the price that I paid around $200 per night, it’s definitely not making any sense. Also, the room and hallway smell like mold.
• Albert (7/5): -
• Rommel (1/5): Pésimo alojamiento, no recomendado - El lugar tenía fuerte olor a marihuana todo el tiempo, la cama era demasiado pequeña para 3 adultos, la habitación también era muy pequeña en comparación a las fotos, y tuve que hospedarme en otro lugar, la persona a cargo fue muy grosera al realizar el reclamo. Que la persona a cargo hubiera cambiado de habitación para poder ocupar los tres adultos
• Brower (8/5): Fun. Just glade there was a good coffee shop nearby - Location Very poor lighting in rooms
• carole (8/5): Bon séjour et hôtel pratique - Chambre bien équipée pour repas ( four micro-ondes , frigo, grille pain et vaisselles) Proche de la plage Le personnel est absent à partir de 16h et pas de ménage dans la chambre durant le séjour
• attracta (7/5): Perfect location. Staff friendly and bedroom clean & beds very comfortable. Only quibble , window - Clean and location Nothing
• Maria Belen (8/5): -
• Nayara (5/5): Não atendeu as minhas espectativas - Gostei da localização Barulho, falta de limpeza, falta de recepção
• Polina (8/5): Top Lage, gutes Hotel direkt am Miami Beach - Wir haben sehr spontan gebucht, heißt - eine Stunde vor Check in. Alles ging super schnell, der Service via Chat hat immer innerhalb von Minuten reagiert und war stets aufmerksam und freundlich, auch wenn es schon nach 20 Uhr war. Ja, auch bei uns hatte anfangs der Türcode nicht funktioniert, nach einigen Minuten hatte sich das via Chat geklärt. Leider funktionierte unsere Klimaanlage nicht, aber auch hier wurde sofort noch am selben Abend eine Handwerker geschickt. Über die Lage brauchen wir nicht sprechen, es sind nur 2min bis zum Miami Beach und überall drum herum sind Geschäfte, Restaurants und Bars. Man ist mitten drin! Wir sind morgens immer erstmal zum Sonnenaufgang schauen zum Strand spaziert. Die Zimmer sind nicht groß, aber ausreichend. Die Betten sind bequem. Das Bad war sauber und der Wasserdruck in der Dusche gut. Es gibt eine kleine Küchenniesche mit Mikrowelle, Kühlschrank und etwas Geschirr. Das Thema mit den Türcodes und Klimaanlagen, welches ja offenbar ein größeres ist - sollte im Sinne der Zufriedenheit der Übernachtungsgäste, wirklich in den Griff zu bekommen sein... Ansonsten leider keine Kaffee-/Teezubereitungsmöglichkeiten auf dem Zimmer, nur zwei Handtücher, etwas hellhörig von den Gängen aus (bisschen Party-Hotel-Charakter) und keine Parkmöglichkeiten am Hotel bzw auch keine Möglichkeiten kurz irgendwo zu stehen um das Gepäck ein- und auszuladen. Dafür am besten den Parkplatz um den Block nutzen (rechter Parkautomat, der links ist teurer! ;)) Aber der Gästeservice und die Lage hat die Kritik wieder wett gemacht!
• maria alejandra (10/5): - La ubicación y el costo Nada
• Rita (2/5): Não indico pra ninguém ficar nesse hotel. - Não ter recepção 24h não ter limpeza nos quartos
• Roberto (2/5): -
• Hugo (10/5): -
• Catalina (6/5): Buena ubicacion, poca comodidad - La ubicación es lo destacable del hotel En una habitacion para 4 personas, teniamos solo 2 toallas. Solicitamos 2 dias seguidos al personal y nos informan que no tienen suficiente stock de toallas. Durante toda la estancia tuvimos las 2 toallas. Las sabanas superiores quedaban chicas con respecto a la cama, eran incomodas al dormir
• Cecilia (8/5): Bra och snabb service! - Bra service och snabb hjälp via sms även när receptionen var stängd. Fick även meddelanden under min vistelse med frågan om hur vi hade det och om det var något de kunde hjälpa till med
• Péter (9/5): -
• Filippo (3/5): Un incubo - Camera spaziosa e posizione perfetta check in allucinante . Ho ricevuto due codici entrambi non funzionanti . Dopo 20 minuti mi hanno fatto prendere la chiave in un safe a fianco . Entrato in stanza non c’erano asciugamani e tappetino . Mai successo
• Maxime (8/5): -
• Hayk (3/5): We won't choose this hotel again, as the quality did not align with the price we paid. - The bathtub was old and dirty. Towels haven't changed, even after sending a request.
• Gilles (5/5): Passable grace à la localisation. - La localisation Mauvais code à l’arrivée. Les chambres ne sont pas nettoyé et ils m’ont demandé de payer si je voulais avoir la chambre nettoyer ( pour un séjour de 5 jours!). Après 30 ans de voyage, c’est la première fois que je vois cela dans un hôtel.
• martine (7/5): Pas d’interlocuteur à l’arrivée après 16 heures, aucune solution pour les problèmes rencontrés - L’emplacement Pas de personnel à partir de 16 heures chambre vendue pour 3 personnes mais un matelas sans drap pour la 3 eme personne, pas de serviettes en nombre suffisant aucune communication
• Gauthier (8/5): -
• Hugo (5/5): Esperaba mas. - la Ubicación El código de ingreso no funciono. Tuvimos que esperar 2 hs para ingresar La solicitud para reposición de toallas de cama y de playa es mala. Tenes que dejar las toallas en el pasillo y con suerte te las cambian. Si no te las cambian, debes esperar 24 hs mas ya que a partir de las 16 no hay nadie. Uno de los Aires acondicionados no andaba y la ultima noche no anduvo ninguno de los aires.
• Charlotte (1/5): No reception staff from 4pm - got locked out of room! - The room was funky, location great, nice bar Got locked out of room and no staff manning reception from 4pm! Very stressful! There is no key, just a code to get in your room. Mine worked initially then after 2 entries stopped working. I was in a rush to change and go out, when I went to reception, a sign told you to call a US number (I’m on an international phones and it’s not WhatsApp) or message booking.com). 30 minutes later I was in my room only because the bar staff (bar is independent from hotel) found maintenance man who gave me physical key - he was finishing work at 5pm (5 minutes to spare). Whilst booking did reply meanwhile with a new code this was very stressful. What if going to airport or in middle of night? I met a girl that it happened to her at 1am. On this basis alone I would not stay here - too risky. Separately when they were there, receptions staff utterly miserable. Maintenance man was very nice and a life saver just no English. Bar staff were great and very helpful but not part of the hotel. Pool is a plunge pool and area needs maintenance.
• Valérie (1/5): - Bien placé Les chambres sont petites et sales. Il y avait une forte odeur d’humidité dans la salle de bain. Les instructions envoyees par message n’étaient pas bonnes. Il n’y avait pas assez de serviette et pas de draps dans le matelas supplémentaire.
• Claire (1/5): Terrible - Everything plugs falling off the walls Dirty bedding A foam cube that was ment to be a futon and expected my 17 year old to sleep on was booked for 5 people and there was no chance 5 could fit in the room No bedding for the so called futon Only three towels One tiny lamp to light the whole room no other lighting Code that was given didn’t work for the room so we was sent another that didn’t work either so after 3 time of contacting them we had to get a key from a key safe to eventually get into our room after waiting around about 1.5 hours after a long journey We couldn’t have stayed in the room was offered another but was exactly the same so had to then fine another hotel and a lot bigger expense and now they will not refund me only for one night when I booked three night was extremely disappointed and I don’t feel we should be penalised as I had no choice but to find another accommodation I gave never written a bad review before but this was so extream I feel I need to share our experience so no one else experiences this awful situation I also had a 17 old son with disability and they knew this as I had previously asked for help regarding a wheelchair it was just a shambles I knew there wasn’t going to be anyone on a reception when we arrived and was happy with the communication prior to our trip but the whole situation was terrible given what we was faced with on arrival Nothing
• Glaciele (10/5): Foi ótimo. Foram muito atenciosos, sempre questionavam se poderia nos ajudar em algo. Fica muito bem localizado, muito c - Excelente localização. Tinha um pouco de barulho, paredes parecem ser finas então ouvia barulho do quarto de cima e do lado.
• Ariankosik (3/5): Skulle inte bo där igen - Läget är bra. Nära stranden och många restauranger. Vi anlände till hotellet på kvällen och vår kod fungerade inte så vi fick vänta 1h på att komma in. Det saknades sängkläder till ena sängen så vi fick vänta till nästa dag för att få dem. Rummet är jättefuktigt och det var ännu värre att airkonditionen inte funkade ibland. Tjejen i receptionen hade en jätte otrevlig ton när man prata med henne.
• Sebastião Oliveira (7/5): -
• Karolina Bauer (6/5): Good for a short stay - Great location very close to the main attractions, my room was quiet during the night, and the staff was friendly and very helpful in case of any issues, quick to respond to messages on the chat outside of the reception working hours Issues with entering the room - the room entry codes provided in the initial message often didn’t work, and it took 2–3 attempts to get into the room. No hot water in the shower - even after maintenance checked it, the water remained cold regardless of how the levers were set (water in the sink was hot, so it was only an issue with the shower). This was especially inconvenient since Miami was experiencing unusually cold weather during my visit.
• Neves Thives (10/5): A estadia foi boa, fechando os olhos para estas questões - Gostei do quarto! Possui cama confortável, porém os travesseiros não são bons. São sujos. Tem uma Mini cozinha que ajuda muito e uma mesinha também. Travesseiros sujos, não tem capa então são amarelos de suor de outras pessoas. Não tem limpeza diária. Só se pedir . Achei ruim essa questão. Os corredores são muito sujos . O carpet parece que não é limpo a anos
• Ilya (6/5): - Location Not enough towels Not worth the price Very noisy and looks disassembled A/C Window is not opening and no other ventilation
• Zúñiga M (8/5): -
• GUSTAVO ADOLFO (7/5): Confor - Tranquilidad muy Segura Todo muy bien
• Alarcón (2/5): Mala experiencia si bien la habitación cumple, la atención de una de las recepcionista que además de no hablar solo - solo la ubicación Mala atención de la recepción, no entregaron toallas el primer día y el segundo llegó como las 20 hrs después de insistir todo el día. nunca dieron además toallas de playa no habían limpias
• cardo (1/5): - La ubicación Contrate para 5 personas ,me dieron los artículos de limpieza personal y toallas para 3 Después de las 17 hs no hay nadie del hotel,si llegas 17 y 1 min no se quien te ingresa
• Ingridhe (5/5): -
• Josilene (9/5): Muito satisfeita - Conforto da cama, local bastante centralizado, e o silêncio do ambiente. Acesso ao ambiente.
• Stefan (2/5): Amazing location. Poor facilities and parking arrangements. - Location was great Run down. Broken features. Not enough towels. No hand soap.
• Rafał (8/5): -
• James (9/5): Perfect for my needs - The great location near beach, restos, nightlife, transport, shopping, everything.the hotel offered great amenities, perfect small size, practicality, even a pool on the roof! Communication outside main 9-4 hours was challenging. Text wasn't available thru app. The floor needed vacuuming and washing better.
• Jose Alves (7/5): - Location was great. Staff were Okay. Service wasn't great, I spend two days requesting towels and never received them had to chase a housekeeper in the hallway to get the towels.
• Clara (5/5): Habitacion y personal - Buena vista y habitacion amplea. Incluia varias cosas de cocina No nos dieron toallas, tuvimos que pedirlas mas de 3 veces. El aire acondicionado no funcionaba. No circulaba el aire en toda la habitacion y no tenia ventanas disponibles para abrir. La habitacion que nos toco unicamente se encontraba iluminada por dos pequeños veladores
• Andrzej (6/5): Overpriced two star hotel with no reception. - Location Very basic accommodation for the money we paid for it. There are similarly priced better places to stay in Miami Beach. Poor customer service.
• Margarita (8/5): -
• CARLOS (9/5): -
• Tamela (5/5): - location was good and the staff was really nice. The floor in the bathroom was bad and there was a crack in the bathtub which is probably why the floor was bad. We could not change the air conditioner temperature, and it was always so cold.
• Sol (8/5): - קצת חשוך מידי בחדר , אבל חוץ מזה הכל מושלם
• mickael (7/5): - La situation est excellente Petit pour 5, pas de services.
• Nathalie (5/5): Trop petit très bruyant - L'emplacement Le bruit. La taille du logement trew petit. Le fait de ne pas avoir d'interlocuteurs physiquement.
• HELENIZE (3/5): Ruim - Apenas a localização e utensílios domésticos que serviram para fazer o café da manhã Quase nada: toalhas ruins, limpeza péssima, cama auxiliar sem lençóis. Central de ar pingando direto e ficou ainda pior depois que o “técnico” foi tentar consertar. O restante da estadia ficou com uma lixeira e uma toalha dentro para aparar a pingadeira que era tanta que tive esvaziar o lixeira no banheiro.
• Wieslawa (1/5): - Nice locasion Everything
• Lennart (4/5): Schlechter Service/Kontakt, gute Lage - Gute Lage Wir hatten einen Parkplatz im vorhinein gebucht, reserviert und bezahlt.ir wurde gesagt am Tag der Ankunft erhalten wir eine Nachricht wo wir den Parkplatz und den Zugang dazu finden. Dies kam nicht. Wir mussten in einem Parkverbot eine Straße weiter halten um mit der Rezeption zu sprechen wo wir parken können. Dort war leider niemand. Also versuchten wir mit dem zugesendeten Code ins Zimmer zu kommen. Der Code funktionierte nicht. Über Booking.com mit Unterkunft geschrieben. Code wurde dann ein neuer zugesendet und Parkplatzinfos kamen dann auch. Das hat uns aoles mind 1h an Zeit gekostet, welche zu vermeiden gewesen wäre. Es war auch sehr dreckig und wurde nicht geputzt. Ich rate von der Unterkunft ab
• Shakhnoza (10/5): - Everyone gods location 😇 🤍
• Vladimir (8/5): -
• Marisa (5/5): Definitely overpriced for its condition but location was great - Location Very run down 1st floor hallway rug smelled of mildew and was very dirty
• Brower (7/5): -
• sandrine (7/5): - Très bien placé Propre Pas de serviette dans la chambre de mes enfants Pas d accueil Problème de code à l arrivée
• IRENE (4/5): Buena ubicación, falta de limpieza - La ubicación La limpieza, es estado de las camas (colchones y somier estropeado) ruido del suelo de la habitación de arriba. Zonas comunes sucias.
• juan (3/5): simplemente pesimo, SUCIO,INCOMODO no soy exigente, pero es un muy mal hotel, EVITENLO, CARO Y MALO - la ubicacion es lo unico rescatable si quieres estar en miami beach, pero si no te interesa ver ese sector decadente , es que olvidarse de esto , ruido exterior,, y gente que no inspira confianza primero el hotel ofrece estacionamiento, no tiene, es mentira, luego ofrecen uno pagado por 20 dolares diarios, pero te lo quitan si lo tienen comprometido para algun dia, les avise 3 meses antes que necesitaba estacionamiento, y decian escriba mas cerca de la fecha, asi lo hice pero el primer dia que llegue tarde no habia nadie, ni estacionamiento, no teine recepcion, solo de 9 a 16 horas, y hay que entrar a un bar oscuro para entrar al hotel, y ese bar no tiene nada que ver con el hotel, la primera y la ultima noche tuve que pagar 70 dolares en un parking cercano, por que dijeron que esa noche no tenian disponibilidad para el estacionamiento pagado, no hacen aseo, no reponen articulos de limpieza, se activan alarmas de noche haciendo ruidos infernales, y ni aparecen a apagarlas suenan horas, una iluminacion pauperrima, una ambientacion horrible, es realmente un mal hotel , no es un airbnb, osea esperas un minimo de gestion , nunca vimos a nadie del personal del hotel, salvo para decirnos que solo tenian disponibilidad de estacionamiento 3 dias, y habia que pagarlos de inmediato , pasamos 5 dias que ni queriamos volver al hotel, realemnte malo, EL BAÑO CON CUCARACHAS!!!!
• Marian (10/5): Si volvería a hospedarme acá - Ubicación
• Susana (6/5): Ubicacion perfecta , falta limpieza, descontrol entrega toallas playa - La ubicacion, habitacion correcta Falta limpieza , la habitaciones solo la limpian cuando llegas y te vas , las toallas de playa no te las entregaban en el dia , tenías q ir dos o tres dias a la playa xon la misma toalla, los pasillos el ascensor les faltaba limpieza y por otro lado hay un bar restaurante a bajo y sientes música hasta las 2:30 de la mañana
• Francisca (8/5): -
• Julie (8/5): -
• Marina (10/5): - Останавливалась в отеле на 6 дней перед круизом по Восточным Карибам ! Отель имеет очень удачное расположение и стильный интерьер на первом этаже! При отеле есть хороший бар и кафе с вкусной кухней! Пляж и основные прогулочные и тусовочные зоны в шаговой доступности. Не понравилось то, что на мои просьбы, такие как дать одеяло, когда я приехала было очень холодно и выключить кондиционер, мне не отказали, но и не выполнили . Я сама договаривалась с горничной , которая тут же все решила)
• Carmen (5/5): Bien s’il n’y avait pas eu ce problème de code et de couvertures. - L’emplacement Arrivée tardive. Code envoyé par sms ne fonctionnait pas, personne à l’accueil. Au bout d’un certain temps, le barman a quand même appelé un homme d’entretien que nous avons encore attendu 20 minutes pour nous ouvrir la porte. Le lendemain le code ne fonctionnait toujours pas alors qu’on nous avait dit que ce serai réglé. Nous avons eu très froid la première nuit car pas de couvertures dans la chambre. Aussi le ménage n’est pas fait, même une fois de temps en temps, il faut le demander !!!
• Daniel (3/5): - Chambre 206 aucune serviettes de bain, récupération serviettes de bain dans la 208 Chambre 208, lit indisponible car pas de draps et de couverture. Chambre inutilisable ! Mise à disposition de la chambre 325 en remplacement de la 208 à 24h30 ! Personne à l'accueille pour nous renseigner et le standard ne répond pas
• Delphine (8/5): -
• DiegoLupica (8/5): - La ubicacion Espacioa comunes descuidados
• Arunabha (6/5): - Location Room and the service
• Edward (9/5): Excellent - Clean and comfortable N/A
• Natalia (9/5): Recomendable! - Hotel muy bien ubicado! Habitación completa y cómoda. Es raro que para ingresar tengas que pasar por un bar.
• Mercedes (10/5): Céntrico limpio y personal amable. Todo muy bien - Todo fenomenal Nada
• Tim (6/5): Great location, nice room but serious lack of communication. - The room and bed were comfortable. It was a small room but ample for our stay. The location was excellent. We were in walking distance to everything and a half block to the beach. The front desk attendant was friendly and as helpful as possible. The communication was very much lacking. During the hours of 9am - 4 pm the front desk attendant was very responsive and helpful but she apparently had no real authority with regards to the reservation. Our travel plans were greatly affected by the "winter vortex" that left us stranded in the Charlotte airport for a day and a half. We attempted to message this hotel two days prior to check in to see if we could come in a day early to avoid the storm but there was very little response and finally we were "ghosted" by them. So, we kept our original plans and lost an entire day of vacation, arriving at 8:30 pm the second day into our reservation. Upon arrival, we tried to use the provided code to get into the room, this did not work. We were able to message with the "after hours" staff who tried to provide us with a new code to no avail. We were eventually given the code to the lock box and were able to gain access to the room with the key. The next day, the desk attendant sent us a new code that did work for the remained of our stay. Our first night was very cold since the temp was down to 38 degrees and Miami apparently does not have heat in most buildings. We had a sheet and a very thin cover. We did request a blanket the next day and we were able to obtain both a blanket and a comforter. The rest of our stay was comfortable. The towels are like sandpaper and there was no housekeeping, replacement towels or trash removal during our 4 day stay. There is a microwave, small fridge and toaster in the room but no coffee maker. The morning of the day prior to our departure I inquired at the front desk about extending our stay for one day. She stated that she was unable to manage this request on her end but that she would contact the owners to see if this was possible. I received no answer until the evening which made no sense and said that I should ask at the desk after 9 the next day.
• Magali (9/5): Séjour génial. Le confort de l'hôtel m'a permis de récupérer après chaque journée de visite TOP - Localisation idéale : Lincoln road et ses commerces à 5 min., Plage à 5min, Arrêt de bus au pied Chambre confortable et plus spacieuse que pensé Facilité d'échange avec le personnel soit via la personne présente à l'accueil ou la messagerie ce qui permet les échanges par écrit. RAS Attention comme tous hôtels aux US l'insonorisation n'est pas top mais non spécifique à cet hôtel.
• MARINA (5/5): - No me gustó que no hay personal en la recepción las 24 hs.....si tenés algún problema no tenés a quien recurrir. Limpieza pésimo y la terraza sucia.
• Abhishek (3/5): -
• Kovac (10/5): - They responded promptly to every request we had, and the location is great — right next to the beach. For the price, it’s an excellent accommodation in Miami. It can be a bit noisy on weekends for light sleepers, as there is a bar downstairs.
• Andre Celi (5/5): - Ubicacion bien, limpieza normal
• Thea (8/5): Thank you - Location Security

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