SANDSTAR PALACE

Location: Erg chebi Merzouga, Merzouga, ma

Star Rating: 9.3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Pets allowed
• Non-smoking throughout
• Infinity pool
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Shared stationery like menus, pens are removed
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Covered parking
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  The pool with a view is the standout feature of this double room. The double room features air conditioning, a washing machine, as well as a private bathroom boasting a shower and a hairdryer. Among the room amenities are a private entrance, soundproof walls and a wardrobe as well as an inner courtyard view. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Private entrance
  • Tile/marble floor
  • Tumble dryer
  • Wardrobe or closet
  • Cleaning products
  • Electric blankets
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow

• Triple Room

  This triple room's special feature is the pool with a view. The triple room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The triple room provides air conditioning, a washing machine, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Tile/marble floor
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow

• Single Room with Private Bathroom

  This single room's special feature is the pool with a view. The single room provides air conditioning, soundproof walls, as well as a private bathroom featuring a hairdryer. The single room features tiled floors and features a wardrobe, a carpeted floor and heating. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Electric blankets
  • Toilet paper
  • Infinity pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed

Guest Reviews

• Miguel (10/5): - Tudo, desde a paisagem para as dunas, refeicões (jantar e pequeno almoço), quarto grande e com uma cama king size, ideal 0ara descansar, e dosfuncionários, super prestaveis connosco e com o nosso bebe de um ano, fizeram os possiveis para nos sentirmos em casa. Voltaremos aqui na nossa proxima viagem ao Sahara concerteza! Tem tambem um acampamento que tivemos pena de nao conseguir ir dançar e ouvir as suas musicas tipicas
• david (7/5): Paraíso en el desierto - La ubicación, las dunas están enfrente del hotel. El personal muy atento, nos invitaron a la hoguera del campamento de noche y se esforzaron de que todos disfrutáramos y nos hicieron fotos con nuestros propios móviles. El trato fue excepcional. La cena, aunque es algo muy personal. De todas formas la cantidad de comida que sacan es gigante y están atentos a todos.
• Esti (9/5): -
• Tavares (8/5): - simpatia do rececionista e localização muito boa
• Rafał (9/5): -
• Yorkshire Adventurers (8/5): -
• Miriam Alvaro (10/5): Excelente - Estancia absolutamente perfecta de principio a fin. El hotel es muy fácil de acceder desde la carretera (llegamos en coche, un 208) y goza de una ubicación excepcional frente a las dunas, en un entorno totalmente exótico. A nuestra llegada, la acogida fue cálida y profesional, con un personal siempre sonriente y disponible. La habitación era muy confortable: cama de gran calidad, almohadas agradables, aire acondicionado y calefacción funcionando perfectamente, y agua caliente en todo momento. Pasamos noches muy reparadoras. El desayuno fue abundante y variado, un verdadero placer para empezar bien el día. En cuanto a la restauración, la cena fue excelente, con un menú claro y platos de muy buena calidad. Las explicaciones sobre el vino fueron transparentes y la facturación totalmente conforme. Las actividades ofrecidas estaban muy bien organizadas: nos encantó el paseo en quad, una experiencia inolvidable a un precio totalmente razonable y claramente anunciado de antemano. El personal propone las actividades con entusiasmo, pero sin ninguna presión. Por último, la salida se realizó de manera fluida: factura preparada rápidamente, pago sencillo y acompañamiento hasta el final. Una estancia agradable, fluida y honesta, con una verdadera sensación de ser bien acogidos. Recomendamos sin dudarlo y volveremos con mucho gusto. Nada
• Natalia (10/5): - Precioso. Ubicación increíble, en medio del desierto. Desayuno riquísimo. Personal muy amable. Idílico para parejas Volvería sin dudar Todo perfecto
• Ursula (8/5): -
• Christopher (7/5): Is defiantly not a luxury hotel but it’s a cozy one. Pool was close and dunes are walking distance - Great view to the dunes
• Stéphane (10/5): - Excellente adresse au pied des dunes. Les lieux sont magnifiques et le propriétaire vraiment sympa.
• Ellen Kaljouw (10/5): -
• Damien (8/5): Vue magnifique - L'emplacement de l'hôtel est idéal, juste devant le désert. Le personnel était agréable et serviable.
• Damien (9/5): - L'hôtel est très bien situé. Nous remercions Salem pour son hospitalité.
• Laëtitia (4/5): - Très bon emplacement face aux dunes et hotel accessible depuis la route (voiture 208). Petit déjeuner copieux. Le personnel a le sourire. La chambre disposait d'une clim/chauffage et l'eau était chaude. L'activité de quad était super! - A notre arrivée (après plus de 5h de voiture) personne à l'accueil nous avons du chercher dans l'hôtel cette personne. Notre chambre ne s'ouvrait pas...nous avons encore du attendre qu'on nous en donne une autre. - Le repas: on nous annonce qu'il y a un menu unique alors qu'au final le soir nous constatons que ce n'est pas le cas! (Mais c'était bon). Pour ce qui est du vin...on nous annonce qu'il ne reste qu'une bouteille...Bon on se laisse tenter et comme on s'y attendait ...ce n'étais pas la dernière ! D'ailleurs le personnel nous a demandé de payer la bouteille séparément de la note finale...bizarre... - Activités : le prix annoncé à l'oral en arrivant à l'hôtel était supérieur (quad 50 € au lieu de 40 par message) à celui annoncé par message, nous avons du montrer le message pour avoir le bon tarif. Personnel un peu insistant pour nous proposer les activités. - La chambre : oreillers hauts et durs et matelas complètement défoncé = nuit blanche - Départ : on demande la facture pour payer, on nous dit qu'on nous l'apporte dans la chambre, nous attendons et personne ne vient. On sort encore une fois à sa recherche et il était au thé avec ses amis. Bref rien de fluide et la sensation désagréable de se faire arnaquer!
• Ximena (10/5): -
• Olaf (8/5): Licht und Schatten - Hotelanlage und Zimmern sind gut, auch um den Pool auch wenn dieser sehr kalt war wird sich gekümmert. Größtes Problem ist das Abendessen welches wirklich nicht empfehlenswert ist. Wir hatten drei Ausflüge gebucht. Deren zeitlicher Ablauf muss man selber nachverfolgen sonst wird es sehr eng. Nach der Kameltour wurden wir zum Kauf von Souvenirs genötigt.
• René (9/5): -
• Ekram (10/5): Le paradis - Nous avons tout aimé : l’hospitalité, le lieu, l’emplacement, les activités, la quiétude, le silence, les professionnels. En famille et entre Aid, nous étions comblés. Un grand merci tout particulier à Salem et Hassan pour leur professionnalisme. Nous avons TOUT aimé
• Jana Balunová (9/5): - Hotel stojí na kraji Sahary a odtud je krásná i písečná bouře. Pokoj byl praktický a velký s pohodlnou posteli, v koupelně nechyběl ani fen na vlasy. Večeře překvapivá, ale vynikající. Motorky jsme meli před hotelem, kde jsou i kamery. Na konci října nebyl hotel nijak rušný. Velmi slabá WiFi.
• Thibaut (10/5): -
• Rene (7/5): - L'emplacement Pas d'eau chaude, wifi aléatoire, personnel un peu à côté de leurs pompes
• Roxanne (9/5): Superbe séjour dans ce très bel hôtel. - La piscine, la vue incroyable sur les dunes. Le personnel était très gentil, et merci à Salim pour son accueil. Les repas le soir qui pourrait être améliorés.
• Slawomir (8/5): -
• Ferhat (10/5): À refaire avec des amis - Le calme le service conforme au descriptif Salim au top Rien
• Erik (9/5): Sehr schönes Hotel mit außergewöhnlicher Lage und Aussicht - Super sauberer und großer Pool, mit Blick auf die Dünen. Lage des Hotels direkt bei den Dünen. Trommelshow am Abend war sehr lustig, leckeres Frühstück, typisch marokkanisch. Zimmer insgesamt groß und schön dekoriert. Duschkopf in einem Badezimmer defekt, Wasserdruck bei einem Waschbecken nicht gut, beim zweiten sehr gut.
• Carolina (9/5): Muy recomendable - La piscina es chulísima. Lo malo es que no estuvo abierta todo el tiempo porque había tormentas de arena que la ensuciaban. Desayuno incluido, muy variado y abundante. Contratamos la cena, estuvo muy rica
• Karima (10/5): - Posizione spettacolare direttamente sulle dune (proprio a pochi passi a piedi dalle dune) piscina spettacolare malgrado un pochino di sabbia, abbiamo soggiornato in bassa stagione perciò eravamo gli unici ospiti, lo staff era composto da Moustapha ed un altro signore, entrambi gentilissimi. Consiglio vivamente di alloggiare qui e poi fare le escursioni invece di stare nei campi
• Alejandro (9/5): - La piscina con las vistas al desierto, es simplemente espectacular.
• Saida (10/5): Nikel - Franchement personnel super agréable. Une très belle vu . Je tien a préciser que j'ai fait la rencontre de Mohamed super gentille. Il a pris soin de nous . Une hospitalité que l'on voit qu'au maroc 🇲🇦
• Ahmed (10/5): - The location is very near to dunes, staff are very friendly.
• Hugo (9/5): Experiência única junto ao deserto - Piscina, quartos, simpatia dos funcionários Nada a assinalar
• Thomas (8/5): Un hôtel au pied des dunes qui pourrait remplacer les campements du désert. - L'hôtel est vraiment aux pieds des dunes. C'est un moment unique le soir et le matin de s'y promener. La piscine est sympa et le personnel aussi.... et surtout la vue sur les dunes. Climatisation trop limitée. Sanitaire défaillant à notre arrivée.
• Marcin (9/5): Good experience, with a small inconvenience, but I recommend - 1. PERFECT position. You can get there by your car (no camel or 4WD BS) and the desert is just there, you can walk alone. 2. Good price 3. Very nice and helpful staff 4. Good dinner 1. I am genius 3rd level client and they changed my room (from hotel to tent in the camp) just few hours before my arrival (which wasn't nice nor professional) However I accepted it! And they gave me very tasty dinner for free as an excuse, so it was very nice! 2. I slept in the camp (tent) just 100 meters from the hotel (even closer to the 🏜). 3. The tent had everything in it: shower (the water in the evening wasn't hot, but maube because I was the first guest there. In fact in the morning the water was hot). There were also A/C and sockets to plug in electronics. 4. It was windy and rainy so the noise was a bit disturbing, as well as other guests and quads. However it doesn't depend on the owner.
• Tejinder (7/5): Good - Good location. Clean and firm beds. Decent food Very very minimalist facility. Poorly lit rooms, no wifi
• James (10/5): Exceptional - Great place right next to the dunes. Literally down a few steps and you're on the dunes. Very peaceful and restful, plenty of nice shaded seating looking out on the dunes, a magical place to sit and watch as the light changes on the sand. Fantastic generous breakfast, best I had on the whole trip + really comfortable beds!
• Eric (8/5): Prime location for visiting the sand dunes. - Prime location facing the Erg Chebbi Dunes. Clean and sizeable rooms. Seat cushions on patio deck could have been cleaner. Lighting was off and on in the dining area.
• Gosia (10/5): Amazing stay!!! - Amazing views. You could stay by the pool and dunes are next to you. The owner of the place is extremely friendly and helpful! Definitely worth it to stay in here. Highly recommended! Everything was at the highest possible level!!!
• Deborah (10/5): A palace at the bottom of Sahara , great staff great breakfast - Amazing location! Amazing breakfast and staff
• Andrea (10/5): Being treated as Kings of the desert - The hosts were exceptionally nice & helpful. They always helped if needed, even to find a hairdrier in the desert. ;) The hotel was very nicely decorated & the food was very good & it's all clean and neat. Having breakfast on the terrace is an absolut blust at the sunrise/ early morning. I also highly recommend to arrange 4WD & camel riding tours with the stuff's help. Both were very good, most likely once in a lifetime experience. We were technically alone in the sand castle for 1day & night. It felt like we were the Queen & King of the desert. We felt so mostly due to Slimaine's exceptional care.
• Paul (8/5): Amazing location backing onto the dunes, clean, stylish and with great staff and food. - The location is amazing and staff were very attentive. Like other hotels in Morocco, the number of stars isn’t the same as a European hotel. Ie a 4 star is often more like a 3 star. This hotel is basic, but actually quite stylish in a minimist way.
• Marcus (9/5): One of my most magical night stays in a whole 4 week trip! - Incredible location right on the desert edge. Beautiful big building, made from mud brick and full of traditional construction and details. Staff super friendly and considerate. Nice and clean everywhere.
• Gabrielius (10/5): Perfect place with 1.000.000$ view of the dunes… strongly recommend to visit this place. - Sliman was the best
• Marcin (10/5): Simply amazing - This place is true gateway to Sahara. The view never gets boring it is hypnotising. On top of that is the crew. Our host Slime made us feel like home. Very chill atmosphere was something we really needed. They also offered us a camping on the dessert which was another unforgettable experience. This place was really a highlight of our trip to Maroko.
• Issam (10/5): Exceptional -
• Stephen (8/5): Very good - Amazing location and view from the pool - you can walk straight out onto the sand dunes...
• Akio (8/5): Very good -
• Alexandra (10/5): very satisfied - Hassan and his team made this an absolute dream stay for us. The rooms are luxurious, spacious, clean and so beautiful. The pool views are unparalleled! But the highlight was the hospitality - the entire team ensured we felt absolutely at home and made arrangements for activities (camel rides, visiting the nomads by 4x4 , etc) so thoughtfully. It was a wonderful experience getting to learn more about the desert culture . 10/10 recommend once in Morocco
• Felix (10/5): Thanks for that awesome experience! - I highly recommend a stay in that beautiful location. Placed right at the edge of the Sahara desert it made our trip to Merzouga unforgettable 🙌 thank you guys!
• Tessa (10/5): Best experience of Marokko - We loved our stay. Hassan and his team are absolutely amazing. You feel immediately at home and the food is delicious! Nothing
• Adrian (10/5): Amazing place with outstanding view of the sand dunes, very good food and very helpful and friendly staff. -

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