Suites Panamera

Location: Carretera Tulum-Boca Paila km 8.4, Tulum, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Luggage storage
• Tour desk
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Adult only
• Public Bath
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Key card access
• Happy hour
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Private beach nearby
• Internet access
• Concerts/live shows
• Wine release events
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Atrium Room Superior

  Guests will have a special experience as this suite offers a rooftop pool. The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has air conditioning, a safe deposit box as well as a terrace with sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Private pool
  • Terrace
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Rooftop pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Balcony Room Superior

  The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, a patio and garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Junior Suite Oceanfront

  The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has air conditioning, a safe deposit box, as well as a balcony with sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

• Suite Oceanfront

  This suite's standout feature is the rooftop pool. The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, a safe deposit box, as well as a terrace with sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Fan
  • Toilet
  • Private bathroom
  • Private pool
  • Terrace
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Rooftop pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ivan (10/5): Exceptional 10 out of 10 - Absolutely incredible hotel, 10 out of 10… …at the same time we were rather disappointed with Tulum, overhyped and crazily overpriced
• Mark (10/5): -
• Patrick (8/5): Nice stay, bad timing - Great location, great room and views, staff is really great and accommodating. Despite what I'm writing in the next section, which was mostly a timing issue, I'd recommend it and happily return. There happened to be a wedding during my stay which they said wouldn't interfere with other guests stays besides the restaurant being reserved one evening from 5-10pm. But the event was very loud and went on until midnight. They didn't think to reserve any waitstaff for guests - the wedding party should have paid for their extra staff so hotel guests could still get drinks at the pool etc. Not the biggest deal but definitely an oversight considering it's hospitality business. The only food or drinks options were at the rooftop bar with a limited menu. The room had a "mini bar" which was nothing more than a little table with 2 room temperature bottles of water that weren't free and like a travel bag for sale. No snacks, no other drinks, no refrigerator- It was like, what's was the point?
• Steven (4/5): Not impressed. - Location was not bad to deal with. Great to spend alot of time with who you are traveling with. The bath room is always wet due to the shower not being enclosed. Not enought towels provided to sort this out. Room was alot smaller than anticipated. Most disgusting was the sink did not have a P-trap. This allowed the sewage smell to enter the room and not a pleasant smell to come back too. I requested that they fix it and they said they will look at it but did not do anything about it. The room continuously smelled of raw sewage.
• Iaroslav (10/5): -
• Chinaedu (10/5): Wonderful and relaxing - Our experience staying at Panamera suits was just wonderful! From the amenities to the service and overall atmosphere - everything was a top-notch. Our hostess Sa was so sweet and attentive to us, constantly checking on us and giving us recommendations what to do and where to go. Our waiters Luciano and Juan took great care of us as well. Hotel has everything you need for relaxing vacation: bikes for free use, beach chairs, restaurant and bar on premises. We also had a chef cooking amazing seafood paella one day just on the beach! Location is also so great: away of all the noise, but short 5–10 minute walk to clubs and restaurants. Cenotes are also in walking distance. Felt very safe and relaxing at the property. Breakfasts, lunches and dinners were so tasty and flavorful! And the drinks, of course!
• Guérin (10/5): Un week-end de Pâques en amoureux réussi, entre plage, tranquillité et excellente gastronomie, avec un personnel aux pet - Nous avons séjourné dans cet hôtel le temps du week-end de Pâques, en amoureux. À notre arrivée, un voiturier a garé notre voiture le temps que nous effectuions le check-in. Ce que nous avons aimé : 1. Le personnel est attentif et disponible pour les clients. Vraiment au top ! 2. L’hôtel est situé en bord de plage, dans la zone calme de Tulum, à seulement 10 minutes à pied du secteur festif. 3. La restauration est excellente, aussi bien le soir que le matin. Nous vous recommandons les tacos du soir, le T-bone grillé pour deux, le poulpe en entrée, ainsi que les croquettes au fromage et au maïs. -
• Guilherme (10/5): Paraíso tem preço - Hotel perfeito, beira mar, com estrutura de praia, estacionamento com manobrista, Wifi ótimo, restaurante no hotel maravilhoso, cama confortável e quarto bem arrumado. Equipe prestativa e simpática Custos adicionais de café da manhã, valores de restaurante elevados (porém devem ser os valores praticados em Tulum)
• Dana (9/5): -
• Kostas (9/5): Amazing hotel, highly recommended - Amazing facilities, superb location. The team made their outmost for us to have a great experience. Bonus the breakfast was included in our packet/price. In general the tipping culture in Mexico is getting out of hand. Unfortunately this is the same case for the hotel staff who expected tipping every time you ordered something (breakfast/beach drinks/ lunch/ dinner). Another point specific to our case was that during our stay there was a wedding talking place at the property which made some of the facilities unavailable for us for a few hours. (not great for value of the money spent)
• Karlijn (9/5): Tropisch! - Heerlijk hotel aan het strand. De mesen zijn erg lief en bereidwillig om je verblijf aangenaam te maken. Kamer is klein maar je bent veel buiten en de douche was heerlijk ruim. Tulum zelf is veel te Amerikaans ingesteld dus qua horeca is het moeilijk iets op niveau te vinden zonder nogal luide muziek. In het hotel was dit beter geregeld. De bedden! Echt veel te hard. Te laat gevraagd om een topper dus dat was onze eigen schuld maar laatste nacht hebben ze iets geprobeerd met een te klein dekbed oid waardoor we helaas nog slechter sliepen.
• Anna (10/5): - Great location clean and a lot of things to do. Friendly stuff which helps you with everything via WhatsApp chat Small rooms, nowhere to put your stuff.
• Balazs (10/5): -
• Ksenia (9/5): Beautiful place, recommended, but has some flaws - I chose this place based on the reviews and generally I’d say the rating here reflects the reality, I liked this place. But not everything. I’ll start by saying that what impressed me the most is how friendly, supportive and nice their front desk team is (all of them, 2 ladies and 1 gentleman, forgot to ask the names). They don’t just say we are happy to help, they genuinely try to do it, I felt very well cared for and grateful for this. Staff at the restaurant thought was less friendly and helpful but still okay (one waiter David thought was specifically very professional and nice, especially in comparison to others, thanks to him for that). Rooms are very clean, smell nice, they provide water to drink and to brush teeth, robes, many tiny lovely details. Property is very nicely kept. If you want to stay in a nice property by the beach in Tulum and not to pay ridiculous prices, be at peace and quiet, this is the place to go. I will be happy to come back. Food is good but portions are smaller than in other places for the same price. Ohh, I wish I would not need to write anything here but unfortunately I do. First, I booked a room with the attic where there is a small private pool. Room is nice, as on pictures, but it has flaws: it’s small, no space for luggage storage, no hairdryer, if you are 2 people with 2 bags, it’s already very uncomfortable. The outside areas are spacious but you can’t use them if it rains, as on the top there’s no proper roofing and it’s just wet all the time and on the bottom the roof has holes and leaks water too so you can’t even stay outside at all. And the worst was that they gave me the room that was on the very left and this room didn’t have a left wall on the terrace like other rooms to the right side resulting in you being fully exposed to people passing by the floor to watch you . I had very unpleasant experience when I didn’t realize that it is like this, went out of the shower and looked outside my room naked and then saw a guest man who had been watching me all this time. Needless to say it freaked me out and I reported it. Obviously, they can’t build the wall , just be aware of it if you don’t want it, avoid room 34. Front desk tried to help me though and offered to move me on the next day but I decided to stay as I was there just for few nights and didn’t have energy for this move. If I come back, I ll book ocean front room and recommend to do it to all. Another thing that made me uneasy they reached out to me the day before my arrival saying that they upgraded me to ocean front as they had overbooking situation which of course made me happy and looked like a gift but on arrival they just brought me to the room I booked and said that they decided to not upgrade me, like casually.
• Cerina Irene (8/5): -
• Audrey (9/5): Excellent séjour dans un hôtel magnifique qu’on quitte avec nostalgie - Cadre et plage magnifiques avec un beau Beach club Jolies piscines et bonus pour le bain à remous chaud Excellent accueil et service avec un personnel aux petits soins Petit déjeuner et restauration délicieux Chambre atrium superbe et calme avec une vue splendide et un bassin privatif très agréable L’hôtel veille à fournir de l’eau potable pour la consommation et le brossage des dents ce qui est très appréciable Propreté irréprochable avec changement des serviettes Dommage qu’il manquait de rangements et d’équipements dans la chambre (tv, bouilloire etc.)
• Joanna (8/5): Beautiful spot very expensive - The staff was amazing. It’s new, and they clean the beach every day. Rooms have no tv or coffee maker. They sell the loungers for their beach club so there are never enough loungers on the beach. The food and drinks are very expensive. A glass of wine is $20 US.
• Matthew (10/5): Amazing beach vacation. Will return. - Great location. Loved the room. Loved the beach. Friendly staff. Tasty food and drinks! Excellent stay. Not much. Bathrooms could use some more hooks. Restaurant prices sometimes felt a bit high, but the quality was so good it was hard to complain.
• Astrid (8/5): -
• Audrey (8/5): Agréable et accueillant - Le personnel, la plage juste face a l’hôtel, le petit déjeuner, l’accès aux vélos L’évacuation de la douche, l’eau se propageait dans la salle de bain. La piscine dans la chambre, pas couverte donc sale, il fallait demander à ce qu’elle soit remplie si on souhaitait se baigner
• Ratih (10/5): Amazing boutique hotel by the beach - Love this hotel - it’s attention to detail, the beautiful space, activities (yoga, movie night), its rooftop, its staff! Will come back to stay next time I’m in Tulum!
• Beatriz (9/5): Paradisíaco - Es hermoso, el desayuno es espectacular, sugiero agregarlo a tu estadía de todas maneras!
• Roberto (10/5): -
• Allison (10/5): -
• William (8/5): Adequate stay. - It was clean, rooms were large, and it has a nice view. The food and the service were excellent Located to far from the restaurant and club strip in the hotel zone. Its main attraction, the beach, was unusable due to sargassum, so, the place shut down at 8 pm every night. Nothing to do, except lounging by the pool.
• Rhonda (10/5): - Highly recommend. Everything was amazing
• Jesus R (10/5): - Buena atención, cómodo, de excelente servicio y con muy buena vibra. Recomendable 100%.
• Guerino (10/5): Exceptional -
• Joe (10/5): Exceptional -
• OVIDIO (8/5): - the reservation showed a ground floor room and we got another, still was an ocean view room. but pictures might be a little deceiving
• Cordovi (9/5): Superb -
• Maria (8/5): Mysigt - Väldigt bra läge direkt på stranden med många solstolar. Rummen lite väl små med dåliga avställningsytor. Fanns ingenstans att packa upp sina kläder i. Väldigt god mat som serverades av trevlig personal. Mysigt ställe som vi trivdes på!
• Harimander (8/5): - this was a staycation for Valentine’s Day
• Roberto (10/5): Exceptional - Best Hotel in Tulum, Service, installations, custormer care..... 10/10
• Keith (10/5): - My special go to spot in Tulum!
• Matthew (9/5): Superb - The proximity to the beach, all the staff were friendly and helpful, and the location was pretty good for walking.
• Sofija (9/5): Great hotel, super nice staff - Hotel was clean, very nicely organized and has a great vibe. Staff is super welcoming and friendly, made our stay even better. Rooms don’t have a designated area to put away your stuff something like shelves would be great but overall it’s not a big deal.
• Justin (10/5): - This is my favorite place to stay on the beach in Tulum. Service is impeccable. Staff make you feel so welcome. Food is delicious
• Mariana (10/5): Exceptional -
• Acs13 (10/5): I can't wait to go back - I Love this hotel. The location is perfect. You can walk the beautiful beach for miles. The staff is INCREDIBLE. They go above and beyond to make your stay perfect and comfortable. I spent my birthday in Tulum and one of the waitstaff, Juan, was off but remembered the next day and brought me a mimosa when he brought me my breakfast, so sweet! I think touches like that make the stay memorable and shows they will go above and beyond for their guests. nothing
• Lisa (10/5): Relaxing stay in paradise - Panamera Suites was a hidden gem on Tulum beach. Everything from the ease of check in to the fun beach club and to the good food made for a great stay, will be back. The staff were very accomodating especially as we moved between the beach and the pool/hot tub, shout out to "King David" and Joshua! the Panamera Suites rooms on the beach were beautiful, stay on the first floor if possible and you can walk out your room right into the sand. Nothing!
• Nia (9/5): Beautiful hotel with excellent service - Beautiful hotel in Tulum with excellent service by the staff. We loved the pool areas and having access to the beach. There is a lovely rooftop bar where you can watch the sunset. Interior of the hotel is stunning. We took the yoga class one morning which was included in our stay. And we enjoyed the film that was put on the big screen one evening. Food and drinks were very expensive and the portions were not very big for the price. We ended up venturing out more than eating in.
• Ruben (9/5): Superb -
• Rebecca (10/5): Exceptional - Beautiful Right on the ocean Friendly staff Nothing
• David (10/5): Best hotel I've ever stayed at. Period. - Proximity to the beach was fantastic! Staff was ridiculously helpful (probably my favorite part), and even the other travelers there were friendly and receptive. The room was on another level! Prices of food and drink. Also that the 15 minute walk to everything in the main part of Tulum felt pretty long, especially at night time. But these are minor compared to the overall experience.
• Max (8/5): Very good -
• Sandra (10/5): Beautiful resort with minimal space in the room. - The staff was amazing. If you needed anything they were there immediately. Very nice and helpful. The grounds were beautiful and in a great location. The room is a bit small with no place to put your clothes. No dresser or drawers in the nightstand and only 5 hanger's so you are living out of your suitcase. The bathroom was nice but didn’t have any space to put your toiletries.

Photos