Kuoom Serengeti

Location: VP68+W6Q, Robanda, Tanzania, Robanda, tz

Star Rating: 8.5 Stars

Property Type: Lodges

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Packed lunches
• Currency exchange
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• First aid kit available
• Sanitized tableware & silverware
• Guest room sealed after cleaning
• Key access
• 24-hour security
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Game drive nearby
• Internet access
• Housekeeping on request
• Wine release events
• Japanese garden
• Covered parking
• Guest education on local ecosystems and culture
• Vegetarian menu options available

Rooms Available

• Deluxe Quadruple Room

  The spacious quadruple room features a safe deposit box, parquet floors, a terrace with mountain views as well as a private bathroom boasting a shower. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Terrace
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access

• Deluxe Queen Suite

  This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite provides a safe deposit box, parquet floors, as well as a terrace and a balcony. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Terrace
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access

• Deluxe Suite

  This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers a safe deposit box, parquet floors, as well as a terrace and a balcony. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Terrace
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access

Guest Reviews

• PAULINA (10/5): Very pleasant and I’m looking forward to visit again - Everything and mostly the environment, I’m into a nature and bushy places , in the middle of nowhere kinda lodges and this was one of them .. and the staffs topnotch , warm welcoms , very pleasant hospitality…. Kelvin and his staffs went out of there way to make me comfortable,thank you guys so much . Nothing at all
• Alexander (9/5): Stunning place & lovely attentive staff - Stunning location and cool set-up. We loved the view of the sunrise over the Serengeti through our dome windows. We also had the best sleep in a long time, extremely comfortable bed and bedding The ventilation inside the dome needs some attention as it gets hot as a sauna during the day. Staff is extremely kind, yet a bit unexperienced
• PAULINA (10/5): Beautiful place , definitely coming back - The place was very much to my liking , surrounded by nature and wildlife which is perfect for your escape. The staffs were amazing from security guards to kitchen , wonderful people. The manager Kelvin did everything to make sure I was comfortable and enjoyed my stay there . Thank you so much Nothing at all , loved everything
• Camila (10/5): Melhor escolha - Tudo!! O atendimento principalmente, mas o quarto, a localização, tudo um charme Gostamos de tudo
• André (10/5): Super rapport qualité prix, On recommande +++ - Super hébergement, situé dans un lieu exceptionnel où l'on peut admirer les animaux depuis la terrasse ou le restaurant... Personnel adorable, et aux petits soins Restaurant très bon du petit déjeuner au dîner Tout était très bien... points d'amélioration : frigo et mini bar dans la chambre, la piscine serait un luxe extraordinaire pour un jour de pause entre les safaris
• Purdy (7/5): Great stay just outside of Serengeti. - Really nice rooms with great view and nice terrace and bathroom. Located just outside of Serengeti, but still in middle of wild life. Helpful and friendly staff Based on pictures on booking.com we had higher expectations of luxuriousness of food. While it’s located outside the park, and outside a village there’s not a lot to do if you don’t have plans
• Kevin (10/5): -
• vidal (10/5): 7 nuit ici à proximité de serengeti pour les Safari, nous avons passé un séjour exceptionnel - Une vue exceptionnelle du Lodge sur la savane ou des animaux peuvent passer personnel, fantastique aux petits soins. Pour nous, le directeur Joel est à l’écoute de ses clients il fera tout pour vous satisfaire en plus pour nous, il parle français.
• William (9/5): Superbe chambre avec vue panoramique et très bonne nourriture. - Le concept se la chambre avec vue panoramique: exceptionnel. Le personnel très sympathique. La qualité de la nourriture: bravo au chef. Difficile de trouver la localisation: ce n’est pas le bonne sur Google map (attention)
• Renzo (10/5): Incredibile !!!!! - Il posto è stupendo. Gestito da chi evidentemente ha esperienza negli hotel di lusso. Le camere sono meravigliose. Addormentarsi sotto un tetto di stelle é incredibile e senza alcun problema di privacy. Lo staff era attentissimo anticipando le nostre necessità. La cena era ottima. É un posto da cui non vorresti andare via. Complimenti allo staff perché anche se nel mio viaggio in Tanzania sono stato sempre in ottime strutture Kuoon è un gradino sopra agli altri. L’unica cosa che migliorerei è la segnaletica sulla strada. Bella ma poco visibile e Google non aiuta mandandoti spesso in posti sbagliati.
• Anna-Sophie (6/5): -
• Cindy (10/5): -
• Tai (8/5): -
• JUAN (3/5): Below average safari lodge - The view from the room. They are water leakage from the roof of our room, the room are very hot during the day, the electricity had failure and when asked they told us to lift the breakers myself. The restroom at the restaurant are dirty all the time and the toilette didn’t work, the lunch given in the safaris game days are the worse food i ever tried in my life (cheap cracker, fruit punch juice and cold spaghettis with sauce), the all inclusive package are a scam, because beverages (sodas, beer, etc) are not included and I was never notify in advance. Laundry was charge, during our visit to 3 different lodges including Fairmont this is the only one that charged us.
• saher (7/5): - Friendly staff. Quite place in the middle of the Savanah. Thanks to Joel the manger for taking care of us. Too hot! The room has no AC. Cant enter the room till the sun is down.
• Smart (10/5): Excelente - Excelente personal, los domos son increibles y la comida espectacular! Queda a 10 minutos de la entrada del Serengeti National Park
• Hui Kiat (4/5): For price paid point of view kind of sad 😢 , it’s not really worth it. The rooms are impossible to stay in during the da - The staffs was really helpful and always ready to assist when necessary. Guards always on standby for walks in case of safety. Choices of food is quite limited and quality of the food is bad. The breakfast choices is very pathetic. No fault of staffs but probably due to inadequate trainings or funds from management or owner to provide proper and quality food in terms of prices paid. The rooms are extremely stuffy and hot with a pathetic poor small ventilation fan to extract heat from accomodation in the day so practically impossible to stay in during day time.
• Quénéhervé (10/5): -
• Mieke (9/5): Adembenemend uitzicht en comfortabel slapen. - De prachtige kamer in koepelvorm. Riante bedden, lekkere douche en een adembenemend uitzicht, zowel overdag als ‘s nachts, kijkend op de sterrenhemel! Goed eten in het restaurant. N/A
• Gülcan (10/5): Un séjour inoubliable et incroyable - Joël et toute son équipe sont vraiment formidables D’une gentillesse inouïe La sécurité de l’hôte est absolue pour eux Moi qui avait un peu peur avant d’arriver, je me suis sentie vraiment en sécurité Ils sont tous tellement gentils… Très très propre Les repas sont bons et le personnel soucieux de nous faire plaisir Une humanité incroyable L’hôtel est très proche de l’entrée du parc National du Serengeti . Idéale pour dormir lors d’un Safari. Rien à dire tout est parfait
• Luca (4/5): Ottima idea, mala esecuzione - Tramonti stupendi del serengeti e forme del Domus che aiutano a godersi il panorama. Eli y jackson molto bravi e attenti nel servizio e attenzione al cliente. Per cominciare la costruzione del hotel lascia parecchio a desiderare. La idea del hotel e la posizione sono incredibili, le costruzioni un po meno. Non c'è nulla da fare nel hotel e la struttura è scomoda per muoversi. Bagni comuni sporchi. Le stanze(domus) sono costruite sopra a delle terrazze di legno fatte veramente male, instabili e traballanti. Quando qualcuno cammina sulla struttura tutta la stanza inizia a muoversi lampade etc. Come un piccolo terremoto (molto spiacevole quando si sta cercando di dormire e il tuo/a compagno/a va al bagno. Sono presenti fessure aperte vicino alla porta d'entrata e sul tutto il pavimento(puoi vedere attraverso) dove si infiltrano gechi e insetti al interno della stanza. Terrazzo esterno al Domus pericolante e con tavole rotte e senza supporti sottostanti, tutto molto pericoloso. Guardando da sotto le strutture si vede che sono stati fatti degli interventi aggiungendo pilastri in malo modo per cercare di stabilizzare le terrazze ma senza successo. Di giorno le stanze sono come dei forni senza ventilazione né aria non lasciate cioccolato o altri alimenti al interno o si cuoceranno. Il cibo in generale pessimo. Senza sapore e di mala qualità. Mi sono alimentato per 3 giorni di rollbred e burro che erano le uniche cose buone. Per non parlare del lunchbox, terribile. Abbiamo comprato sambusa lungo la strada per non morire di fame.
• Carlos (8/5): Great comfortable rooms - The rooms were big futuristic domes, with big windows and elevated with views of sunrise and sunset from the patio. The food was great, very elaborated The room was too hot to be able to use almost until sunset Lack of amenities (fridge, water heater, coffee, tea, no wifi in room,...) for the price
• Katie (10/5): Breathtaking - We had an unforgettable stay at Kuoom – the perfect place to begin our honeymoon and experience the Serengeti. The location is incredible, with wildlife just minutes from the lodge (we even saw giraffes from our balcony!). The staff went above and beyond – Joel, Jackson, Jumapili, Elipokea, Chef Tito, Samuel, and Bright all made us feel so welcome and cared for. The service was thoughtful, the food was amazing, and the entire experience felt truly special. Asante Sana Kuoom – we’ll never forget you!
• Carlos (10/5): A dream come true - Amazing location with a remarkable personalized treatment from the stuff. Nothing! Definitely will come back.
• Cheick (8/5): AMAZING, build memories for life. - The staff was amazing (Raymond the manager, Jackson the waiter, Elias in housekeeping, Tito the chef, Samuel and Amourebe the watchmen)... We were treated like a a Royal couple, it was extra. Loved it and will go back again, recommend to all my mate just because of the friendliness of the staff.. really going the extra mile to ensure our stay was flawless. The heat in the room before sunset.. Was kind of unbearable.. It gest really hot in there from like 8 am to 7pm... So for someone who is not spending all that time out and just want to enjoy his room. Its not gonna be possible.
• Jackson (8/5): Everything was Fantastic. Services, Location & Rooms. - Great Location where you can spot wildlife and Clean. Great services from Friendly housekeepers, admin & restaurant staffs to security guys who helped on safari walk…Great & Helpful staffs who also give detailed information & stories about the park surrounds and understand wildlife. To name few Ray, Jackson, Samuel, Amsabi, Yohana the housekeepers team and the other guy The staffs organized the bushfire sundown dinner and Bush Lunch which was super amazing experience. I will surely return here. The room was spacious and super clean with most of necessary equipments. NOTHING. Since the lodge is new these are my feedback I wished to use the swimming pool it has great view of the park but i found out it’s still under construction I learned the lodge is recently opened (new) but I would suggest this get completed sooner. Also I would suggest AC installation in the rooms as sometimes in the afternoon it gets hot unless staying outside. Lastly, WiFi connectivity from room 3 going forward it’s not working properly and given the lodge it’s in the park with some wildlife around it’s hard to go out to the reception alone every time when needed WiFi internet access. I hope the management gon fix these sooner. But otherwise this stay was the best in Serengeti. I would recommend.

Photos