Akeah Broncemar

Location: Calle San Cristóbal De La Laguna, 7, Playa del Ingles, es

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Car hire
• Currency exchange
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Internet access
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Bicycle-friendly property
• Beach toys

Rooms Available

• Deluxe Double Room

  This room features air conditioning, shower and a balcony.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots

• Deluxe Double Room with Sea View

  A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious double room. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots

• Double Room with Pool View

  The spacious double room offers air conditioning, a seating area, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots

• One-Bedroom Apartment

  Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware, a microwave and an electric kettle. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this apartment. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots

Guest Reviews

• Iris (5/5): Aangenaam - Ontbijt is standaart, geen 4 sterren hotel waarde De matrassen zijn aan vernieuwing toe, je voelt de veren erdoor
• Robert (7/5): Great hotel close to everything - Huge room, requested ground floor pool view as recently recovering from knee surgery and they sorted this for me so less steps for pool and bar. The staff are great, always have a smile on their face. Special shoutout to the lady at the pool bar. The only thing I wasn’t big on was the food. I found something to eat each night I ate at the restaurant but did eat out a few nights.
• Said (10/5): Super heureux et reposée ! - Le confort, qualité tu personnes, toujours souriant gentil . Piscine , et pt déjeuner !
• 58jainec (10/5): Marvellous holiday - Just returned home from a wonderful holiday at this beautiful hotel, could not fault it at all, the food was amazing 😋 lovely helpful staff very clean and comfortable, special touch when we arrive at 9.15pm was bottled water in the fridge, bottle of wine and a cold supper brought to our room 😊 who could ask for more ❤️
• Spaducci (10/5): -
• Loren (8/5): -
• García (8/5): -
• Desiree (8/5): Buena. - Estaba bien. El ruido constante de guaguas y coches pasando. Cambiaría las almohadas y el cabezal de la ducha.
• Catalina (9/5): - Siempre que puedo voy a este lugar porque me siento como en casa,el personal muy agradable. Sheyla la del bar piscina una chica muy agradable y cercana y como no Sandra de recepción,la verdad que todo el personal porque Daniel el chico de recepción También. Nada,porque siempre son muy serviciales,cuando he tenido algún problema ( cosas simples) siempre me lo solucionan.
• Gianfranco (10/5): Meraviglioso personale - Struttura posizione tutto il personale gentilissimo Animazione parlava solo tedesco e inglese neanche spagnolo
• RAMON (7/5): -
• Lourdes (10/5): -
• Fabiola (8/5): - La ubicación. La falta de aparcamientos en el complejo.
• Alberto (8/5): -
• Noemi (7/5): -
• Eduardo (8/5): -
• ANDREA (8/5): -
• Per (9/5): It was great overall. Good food, nice straff and good weather - I was close to the pool and had a good view The rooms were not that noiseproof so you could hear stuff from the other room
• Gabriel (9/5): Buena experiencia - Todo en general genial tanto el personal como las instalaciones. Te ayudan en todo lo que necesites y están pendientes de ti en todo momento Por poner un pero el buffet dulce un poco escaso pero por lo demás todo bien Otra cosa pondría una mampara diferente para no mojar todo el baño a la hora de ducharse
• S1396ILannab (10/5): Great holiday we had - Nice spot 5 minutes from the beach, walk straight out of hotel to shop and bars also a market on Wednesday and Saturday across the road. Food lovely lots to choose from. Rooms spacious and are very friendly and welcoming and helpful. Day and night time entertainment is good but it’s not on for long. Had a great time….Anna
• Javier Alexander (10/5): - El personal
• WILLIAM (9/5): -
• Javier (6/5): -
• Мазур (8/5): -
• amanda (8/5): - Sitio Desayuno
• LIZOU (8/5): -
• Sergii (9/5): -
• Anton (10/5): -
• Jorja (10/5): -
• Noe (8/5): - La limpieza y la simpatía del personal. El snack bar era pobre y se acabó rápido.
• Hector (10/5): -
• Patricia (9/5): - Cómodo, tranquilo, buen desayuno. Con terraza amplia. Personal amable En general nos gustó todo. No pudimos disfrutar bien por el tiempo que estuvimos en plena borrasca. Así que no puedo decir mucho más.
• José (10/5): Gostamos imenso - Pequeno almoço excepcional Falta o parque para o carro
• Paulino (8/5): -
• YAZMINA (8/5): Mejoraría los Snacks, el resto de instalaciones están muy bien - En general la estancia fue muy buena, el personal agradable, la ubicación bastante bien para poder salir y dar un paseo, las habitaciones muy bien, amplias y limpias, la zona de la piscina no estaba tan llena de gente y las comidas en el buffet estaban bien, variadas, tenías un poco de todo. Si tengo que poner alguna pega en los snacks, la variedad no existe y es muy escueta, para un todo incluido, es por tener las comidas de desayuno, almuerzo y cena, pero entre medias, no es una gran cosa, son un poco escasas.
• Mehis (10/5): Good hotel I recommend - Good location and good AI package All was good
• María Antonia (9/5): - Todo Que me dieron una solución despues de a ver salido del mismo
• Bianca (8/5): -
• Sophie (10/5): Great staff, perfect little hotel - The staff were brilliant, the food was one of the best I have eaten in a 4 star. For me it was just missing a little something for the children
• Hanna (6/5): En maksaisi tästä hotellista samaa hintaa ja ei mielestäni ollut neljän tähden hotelli. - Henkilökunta vastaanotossa ystävällistä. Siivoojat eivät tervehtineet ja olivat ynseän oloisisia. Ohjelmat olivat iltaisin kovaäänisiä ja kestivät yllättävän myöhälle. Ruoka oli ihan ok, ei mitään ihmeellistä. Huone oli melko epäsiisti ja sängyt ja tyynyt aika kehnoja.
• Daniel (8/5): Genial. - La ubicación es genial y el apartamento era muy nuevo. Lo único que no me gustó es que la televisión no se veía, pero no tuve mucho tiempo para verla así que no fue gran problema.
• Jean Paul (10/5): -
• Juan (8/5): Excelente - La comida espectacular Nada
• CONSULTING (1/5): - Ubicación Personal de recepción se negó a dejarme entrar a mi hijo menor de 3 años por ser una reserva para 2 adultos, se supone que menores entran gratis, no me dieron solución ni ofreciéndome a abonar complemento o diferencia alguna, nefasto trato por parte de Yaiza de recepción.
• Torstein (8/5): - Sentrale Har sengen mangler overmadrasser
• Mario (10/5): Recomiendo la estancia. - Todo. Trato y limpieza
• Lorena magali (10/5): -
• CRISTINA (7/5): - El personal muy amable y servicial Para ser un hotel de 4 estrellas, no tiene mucha animación
• Wojciech (1/5): Brak słów 🥺🥺🥺 - Nie miałem możliwości ocenić ponieważ hotel anulował rezerwację w dniu przylotu Hotel w dniu przylotu o godz. 17.36 anulował rezerwację i przekierował nas do innego hotelu oddalonego 2km od oceanu bez animacji dla dzieci na których nam zależało Żenada
• Pratibha (7/5): Not a four star hotel - The location and lobby were great. The rooms had no provisions for tea/coffee. No milk was provided. They did not refresh the supplies. Although we had all inclusive no water bottles were provided.
• Ian Dominic (8/5): It was good - Location
• Cabulca (10/5): -
• Risto (8/5): - Ruoka hyvää,sijainti myös hyvä. Esittelyssä olisi pitänyt mainita että uima-allas oli liian syvä . Matalemmassakaan päässä ei jalat yltänyt pohjaan 9 vuotiaalla. Lapset kuitenkin odottavat juurikin uimista. Varmasti monelle iso iso pettymys. Tästä iso iso --.
• Nelson (5/5): Not worth it ! the drinks are all nt inclusive the f - The size of the room was spacious, but the bed for a couple and comfort was horrible, twin bed are not acceptable my request was ignored. The "all inclusive didi not meet the standards, asking to pay in cash for a beach towel is absurd to me , the staff from the reception to the dinning area need different approach to the word hospitality. staff unfriendly are the following Sandra the manager for the receptionist needs to be trained. Fabiana never eve smiled or approached us, i thought she sold tours. Some associate where excellent like Mayra and Mario.
• Stefania Maria (10/5): L’hotel è situato a 5 minuti a piedi dal mare e vicinissimo alla fermata del bus - Una struttura con ottima posizione vicino al mare e al bus. Cibo ottimo Nulla
• Joni (8/5): -
• Aleksandra (10/5): -
• Anders (8/5): - Läget, maten, städningen och viss del av personalen var mycket bra. Vi beställde väckning tidigt på avresemorgon, som inte fungerade. Löfte om väckning som inte sker får inte förekomma.
• Elena (10/5): -
• Michal (9/5): -
• Tamara (10/5): -
• Joanna (10/5): Polecam - Wyjazd rodzinny (2 dorosłych + dzieci 9 i 11 lat)Lokalizacja genialna. Blisko plaża. Super miejsce na różne spacery (np. wydmy). Basen z podgrzewaną wodą (woda cieplejsza niż w oceanie). Ręczniki na leżak dostępne. Śniadania codziennie bardzo podobne ale bardzo duży wybór. Obiady - duży wybór. Kolacja również bardzo duży wybór. Każdy coś dla siebie znajdzie. Jest dużo pysznych warzyw i owoców. Makarony, pizza. Mięso i ryby - codziennie. Degustacja różnych alkoholi. Śniadania od 8:00 do 10:30, obiady od 13:00 do 15:00, kolacje od 18:00 do 21:00. W między czasie możliwość korzystanie z baru przy basenie. Lody, kawa, herbata, przekąski, alkohol. Personel bardzo miły. Pani, która sprzątała nasz pokój zawsze uprzejma i pomocna. Poprosiliśmy ją o dodatkową pościel dla dzieci i wszystko nam przygotowała. I jeszcze jedna super sprawa. Przyjechaliśmy do hotelu około 13:00 (doba hotelowa zaczyna się od 15:00). Pani z recepcji od razu zaprosiła nas na obiad abyśmy spokojnie przy obiedzie mogli poczekać na pokój. Powrót mieliśmy późnym popołudniem. Pokój zdaliśmy o 11:00 natomiast mogliśmy wrócić na obiad o 13:00 co było dla nas super ponieważ o 13:30 musieliśmy jechać już na lotnisko. Parking w pobliżu jest bezpłatny, zawsze znaleźliśmy miejsce (uwaga w środę i sobotę jest lokalny targ - wówczas trudniej z parkingiem) Serdecznie dziękujemy za wspaniałe wakacje :)
• Michal (8/5): - Fajne miejsce blisko plaży miły personel Mały wybór jedzenia (jedzenie smaczne)trochę biedne all in.
• Monika (10/5): - Warm swimming pool, beautiful view, wonderful choice of food, nice stuff. Nothing to complain about, maybe that our holidays were too short (12 days)😉
• Richard (1/5): Arrived after a long flight to be told we were not staying at this hotel and needed to go to another. - Arrived and told we didn’t have a room and would be moved to another hotel. No explanation
• Ryan (10/5): - Almost everything The beds were very uncomfortable
• Emiel (10/5): Topp - Topp Topp
• Dayana (8/5): - Mi esposo y yo la pasamos génial ,muy limpi El hôtel y el personnel muy amable
• Roland (8/5): -
• Suvi (8/5): - Sijainti ja allas-alue
• Hrafnhildur (5/5): Vonbrigði - Hverfið. Móttakan, rúmið, húsgögnin á svölunum og pínulitlar svalir.
• Matteo (10/5): -
• 652leightonw (8/5): Very good hotel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 - Very nice hotel rooms large with fridge and kettle we were facing the pool with distances views of the beach and sea room kept very clean towels changed every morning if you want to.pool clean and heated and gardens kept immaculate we were bed and breakfast and it was fine serving fresh fruit,cereals and bacon and eggs etc which was of a good quality we were there for seventeen nights and loved it the only down side was the bar down stairs didn’t sell coffee it was only in the restaurant under the all inclusive package we were told,would we return YES definitely nice location no taxi needed lovely restaurants and bars right outside the hotel.
• Joonas (8/5): -
• Santander bringas (10/5): -
• Prieto (8/5): -
• tony (7/5): - Fint hotel. Ligger tæt på vandet, og restauranter. Virker til og være nyrenoveret. God morgenmadsbuffet. Kræmmermarked lige ude foran hotellet nogle gange om ugen (januar). Lidt larm fra de forskellige barer hvis man bor på forsiden ved receptionen.
• Francesco (10/5): - Ottima posizione a Playa del Ingles, il personale è stato gentile e accogliente. Ci hanno custodito tranquillamente una parte dei nostri bagagli per alcuni giorni.
• GEMA (8/5): - Cerca de lugares de ocio. No dispone de parking ni gratuito ni de pago
• Ioana Jaqueline (10/5): -
• dirk (8/5): -
• Christian (10/5): -
• Hasabo (9/5): -
• Hasabo (10/5): The location is excellent, providing great value for the price, and the breakfast is delicious. - I cherish every moment I spent there. The reception area feels incredibly welcoming, with charming decor and stunning photo frames that add a personal touch. The balcony offers a breathtaking view, making the experience even more memorable. I was thoroughly satisfied with the property.
• Liv Troest (7/5): -
• Anders (8/5): -
• simon (4/5): Great location, very basic hotel and definitely not 4 star - Location Uncomfortable, food offer pretty poor for the money. Room wasn’t cleaned once in 5 days
• Philip (10/5): Excellent Hotel - Shower was amazing - extremely powerful. Rooms modern, staff extremely helpful and friendly N/A
• Timothy (7/5): -
• Vidina (10/5): -
• Verónica (8/5): Un buen fin de semana - La amabilidad del personal Nada
• carlos alberto (9/5): -
• Japperjas (8/5): Great value, excellent stay for the price you pay - We are in the hotel now and enjoy our stay here. Great value, excellent stay for the price you pay! It’s a small all inclusive hotel with big rooms! Former apartments renovated in basic hotel rooms. Love the shower, great water pressure. I saw some negative points about the bed, but in our room the bed is very comfy, not to hard and not to soft. Food is OK, some days are better than others but every night there is something we like. Love the sangria the barman makes, he is great in mixing drinks. Almost all staff are super friendly! Ok to be honest, it could have some maintenance or painting, food could be more variously but overall it’s a great value and we have a great stay, in the end it is what you expect, and you don’t pay for a Hilton or Riu, so have your expectations accordingly. I like it and will enjoy a week more holiday here
• Christin (8/5): Över förväntan, och mycket prisvärt! Nära trevlig strandpromenad, och trappa ner till stranden. - Maten var bra, och relativt varierad. Framförallt var salladsbuffén fräsch, och ostarna goda. Barnen uppskattade churros till frukost. Rummet rymligt, och balkongen mycket trevlig med sol och utsikt över poolen. Nancy som ledde träningspassen (jag testade bla yoga och pilates) var engagerad och väldigt duktig. Personligen tyckte jag att sängen var väldigt hård (men tyvärr upplever jag att det är vanligt på många hotell). Hade också uppskattat Cromecast eller liknande för att kunna titta på egna kanaler på TVn i rummet.
• Stephen (8/5): - The location was good nice hotel breakfast was good The staff at the pool side bar could do with smiling abit .
• Raquel (6/5): - El trato del personal bueno, y las habitaciones limpias, cambian las toallas todos los dias Cuidan poco los detalles, tuve que pedir un secador el que había era super antiguo y casi no echaba aire. El buffet muy repetitivo estuvimos comiendo caballa y cerdo 4 días
• Lars (6/5): - Fint poolområde. Frukosten mycket bra. Wifi/internet katastrofalt dåligt. Hotellet är ”overprized”
• Aline (3/5): Bruyant et cher - Chambre spacieuse et propre Prix exorbitant pour ces prestations Accueil déplorable clairement on gênait Des touristes ont hurles car ivres jusqu'à 2h du matin dans le patio commun il n y a eu aucune intervention de la part du personnel de l hotel ! Honteux !
• Shane (1/5): Forced to an alternative hotel due to an alleged electrical fault. - Unable to stay due to an alleged electrical fault... Forced to stay bt Akeah at an inferior hotel (room-wise, though the staff were outstanding at the alternate hotel). Poor management of the situation, which was not remedied throughout our stay...
• Nargiza (1/5): I respectfully request that you do not misrepresent the pool as heated, as this information directly affects booking dec - One of the main reasons I chose this hotel was the heated swimming pool, which I specifically confirmed with the hotel before booking.However, during our stay, the pool temperature was not even 23°C and was clearly not heated. Despite repeated visits to the reception desk throughout the week, the issue was never resolved. I was repeatedly advised to speak with the hotel’s legal manager, yet this person was never available, and no one ever followed up with me during our entire stay. This situation caused significant disappointment, especially considering that I paid €2,300 for one week. The lack of communication, lack of accountability, and failure to provide an advertised service is unacceptable.

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