Jade apartments

Location: 10 Lower Road, Johannesburg, za

Star Rating: 8.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Terrace
• Family rooms
• Non-smoking throughout
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• First aid kit available
• Invoice provided
• Process in place to check health of guests
• Face masks for guests available
• Thermometers for guests provided by property
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby

Rooms Available

• Apartment with Garden View

  This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this apartment also features a washing machine and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift

• Apartment with View and Balcony

  This apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Guests can make the most of a balcony and pool views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Private bathroom

• Apartment with Balcony

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with a quiet street view, this apartment also provides a washing machine and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift

Guest Reviews

• Thabo (10/5): -
• Makonde (10/5): -
• Pui Ying (10/5): Nice facility. But have to pay additional damage deposit. I'd stay at this property again. - Great location, clean and neat facilities. Comfortable beds. Well-maintained facilities. The additional damage deposit that I need to pay outside of the Booking.com platform. I think that's very inconvenient especially if the customers don't have SA bank account.
• Makhosini (1/5): Security deposit and other charges required were enough for me to book another property elsewhere . - Nothing to like. Access denied after booking.No one to talk to,no reception,everything is done remotely. BEWARE ,You are required to pay R2000 Security deposit and R580 Cleaning fee disguised as taxes and other charges plus R149 VAT in advance.In total,you need to pay R2729 in order to access the keys to the property .Your booking will go smoothly through booking.com or ay other third party website that you might use.Drama begins when you start to interact with the property for checking in instructions.You are emailed and account number to deposit or transfer the security deposit,you are also given an option to deposit it in cash through a cash machine .There is no one to talk to,no reception,everything is done remotely.Your booking is none refundable ,failure to meet these requirements means you lose your booking and your money.All the above mentioned requirements were enough for me book another accomodation elsewhere with no drama.
• Greenwell (7/5): They need to explicitly indicate the services - Bedding were not changed during our stay and also cleaning of the room was not done even when I agreed to pay for the service
• sukumaran (9/5): -
• gladys (6/5): - J ai aimé l emplacement et le balcon est super. Les agents à la guerite toujours prêt à vous aider surtout le 1er jour. L appartement est spacieux. La litterie n est pas confortable, les equipement en cuisine sont vetustes, le sofa au salon n est pas confortable, il y avait un robinet cassé dans la 2eme salle de bain qui malgré le rapport fait au gerant n a pas été arrangé. Bref l appartement est MALENTRETENU😢
• Pretty (9/5): -
• Kushbo (6/5): -
• cheng (10/5): fantastic apartment - very good location AND clean, quite environment, friendly service. the best I have been to. nothing at all
• Hassan (9/5): -
• Simiso Hopewell (10/5): The stay was great - The location is perfect Need to put in Aircon
• Deborah (7/5): The apartment is good suggest you change the host - No breakfast The host was bad . They were not ready and refused to accommodate us with us leaving our bags there the apartment was not cleaned when we eventually got there . We took the keys from cleaners. They wanted us to pay a security deposit which they were pedantic about as if we are going to damage the place Then harassed me about paying that even after I sent the proof and they ciujd not pick it up
• Reece (7/5): -
• mupedzisi (8/5): - The views and the location was excellent l really liked the views and the location . The deposit paym4nt if they could remove that
• Gerhard (9/5): -
• Ruben Justino (4/5): -
• Adewale (10/5): It was excellent. Comfortable, good amenities and clean - Centrality of the Location Nothing really
• Paulin (10/5): -
• Njabulo (10/5): -
• Chita (8/5): Overall up to standard! - Conveniently located and very comfortable. Not too far from a 10 and the host was responsive There was no DSTV for Sport
• Majozi (4/5): It was a good stay but the management wasn’t that great - The balcony view The lounge
• Frederick (1/5): bad experience - no air condition
• Diana (8/5): - I liked the place nice and quiet On the very first day i had to mop the floor a lot of dust on the floor i walked without shoes on the other toilet the cleaning brush was not working. In the kitchen can you change your pots to non stic i guess the ones inside they have been used a lot.lastly when checking in can we have one of your staff members to go over checklist of items to make sure all things are in good working order nothing demaged and broken same as checking out Notify collection on garbage when and time
• Oletile (9/5): - Location The showers are small and crumpled. Check-in was delayed. Next time allow the cleaners to clean before the agreed check-in time.
• Patience (9/5): Peaceful stay - Location. Clean, spacious, sparkling pool and close to amenities. Enjoyed the balcony and the view👌👌 Couch, is a bit worn out.
• Rebecca (7/5): Garden home - The main bedroom the best.the bed big enough for my whole family. The kitchen, didn't have a casserole at least one when you do your salads.If they could upgrade their cups, didn't enjoy my coffee with those cups.
• Tumelo (9/5): -
• Dambe (3/5): - This was my worst experience since using booking.com. Nothing comes even close. I am an international traveller. I booked this place for my brother, who was also travelling from abroad. The problems started when i booked the place, the price changed on payment to a higher price than the one which shows up at checkout. Which it turns out was increased by housekeeping charges, something which wasn't listed on the initial check-out quote. This is really not acceptable because if i had seen a higher price than the one advertised, I wouldn't have paid for the stay. Second, I had missed the fine print, which states you are supposed to pay R2000 upfront for the security. This was partly my fault; however, this is not something to hide in the fine print because after paying for your stay, you will not be allowed by security into the premises if the security fee is not paid. So its no small matter that should be hidden in the fine print. I proceeded to pay for the security deposit, but as this was an international transfer, I was charged for this too. Thirdly, when the company had to return my security deposit, it was too much of a chore. We had to wait for the cleaning lady to say there was no property damage (shouldn't take more than an hour, took all day), and even then, after sending them a letter from my bank detailing all particulars needed for an international wire transfer, they took their time, up to a week to reimburse me. My enquiries into this were met with substandard responses. Then to top it off, when i finally get my money back i have been billed 50% of the wire transfer back (when sending the money to them i paid 100% of the transfer fees, it only makes sense that when they send the money back to me they should encure 100% of the transfer fees back). I would not recommend them to an international traveller. But i learned something throught the whole experience. Look for the fine print and read it first if it exists, and read the reviews.
• Lionel (9/5): -
• Mable (10/5): -
• Juliet (1/5): - Nothing
• Isaiah (9/5): -
• Bruce (10/5): -
• Karl (10/5): -
• Beverly (9/5): It was amazing - Spacious Nothing
• Migano (8/5): Boa se nao fosse o constrangimento da exigência da caução para ter acesso ao apartamento. - localização é muito boa e os apartamentos também, é tudo muito limpo e organizado, é bastante agradável. Dias depois de ter feito a reserva e pago, recebi uma notificação via WhatsApp para um pagamento adicional de caução, durante a viagem que foi depois do trabalho recebi chamadas insistindo para que fizesse o pagamento, pois não teria acesso ao apartamento, foi me enviado um link e fiz o pagamento da caução ja no local do lado de fora do portão, fiquei fora a espera que autorizassem o acesso ao apartamento, totalmente desagradável este procedimento, que anexem este pagamento ao Booking.com para que seja efectuado junto a valor da hospedagem, totalmente desumano deixar alguém fora depois de uma longa viagem por conta de um pagamento que devia ter sido avisado antes do pagamento da reserva e que ate pode ser feito durante a estadia.
• MBUYISA (8/5): -
• Pearl D (10/5): - Everything was superb….it exceeded my expectations…!
• Idevaldo (4/5): - Imensa desorganização por parte dos funcionários, tivemos que ficar muito tempo a espera para ter acesso a casa, e a questão do depósito da caução ter que ser paga diretamente na conta não facilita para cidadãos estrangeiros
• Karl (8/5): -
• Mussasse (10/5): -
• Brigitte (8/5): Great safe location. - The location was great. Safe, walking distance to a mall and grocery store. Right across the street had some delicious restaurants. The pool and braii facilities were wonderful The property management company was very responsive, but I felt they were very difficult to communicate with. Would answer 1 out of 3 questions or answer a question I did not ask. I did not feel comfortable with the damage deposit process. Was only given the check in instructions after the check in time on the day of arrival. They forgot to include the apartment number.
• Aaron Mpho (10/5): -
• Belinda (10/5): - Communication was great and friendly. Clean unit, easy to find and comfortable. Felt safe and secured.
• Zibusiso (10/5): -
• Langa (10/5): -
• Boesak (10/5): Best place with the best host. Safe and clean. - Loved the flat and everything in it. Loved how Priscilla communicated. Loved the cleanliness of the place. All was great
• Shane (8/5): - Space and modern finishes. Also, good location. Shortage of mugs, pillows lack of service s. No change of towels available. Iron kept tripping the power. No services not advertised.
• Botinane (7/5): - Sécurité et emplacement impeccable L'accueil et le traitement de la coupure d'eau durant le séjour.
• Jadwat (7/5): Comfortable -
• thando (10/5): -
• Ralehike (8/5): It wasn't bad - The setup was good No Airconditioner,Blanket and hot shower
• Celiwe (8/5): Very good -
• Onneetse (9/5): Superb -
• Thando (9/5): Superb - Facility Nothing
• Matoka (8/5): A - Self catering therefore flexible with meal times. Since it is a home away from home, it would help to have a scheduled change of linen depending on the length of stay. We had to specially request to have the bed linen changed.
• Chanaya (1/5): Bad -
• Radesh (9/5): Superb - We liked the spaciousness of the apartment, the peace and quiet
• Luther (10/5): Exceptional -
• Precious80 (10/5): Exceptional -
• David (9/5): I need to receive back the refund in easy time. I complete 5 days whithout refund. -
• Palesa (10/5): Was absolutely brilliant, clean and comfortable, very quiet, easy to locate and easy to access -
• Maseko (1/5): Bad -
• Retshegofaditswe (10/5): Exceptional - I like the fact that it was close to Sandton City Mall. It's very spacious and clean. Our hostess was great. She gave us a late check out free of charge.
• Sharlene (10/5): Exceptional - Absolutely beautiful.. Loved that it had everything... Was warm n cosy... Really njoyed our stay💕
• Khomotso (10/5): Exceptional -
• Maximillian (8/5): I had a brief but enjoyable stay. - The location of the property. You’re able to access all of the major shops or tourist attractions. If not, you can always take the Gautrain which is only a few minutes away. Another positive is the cleanliness of the property. I experienced some maintenance issues and notified the staff about the necessary repairs on the property.
• Mwanza (4/5): It was a terrible stay - Location is good,but apartment not upto stand.you stay in for 7 nights with the same sheets,if you want helper to come through the charge you R450,change of sheets R100 which is so ridiculous. Let the house helper be coming everyday and the should put aircons in the rooms both .They pillows are not good i have a neck ache because of the same.they need to have both had and soft pillows.
• Camilla (9/5): Beautiful apartment and close proximity to malls. -
• Nompumelelo (3/5): It was OK - The place is spacious, beautiful and the friendliest House keeping, helpful and clean👌 The place is so damn cold, no electricity blankets or air conditioner
• Jikwana (10/5): Exceptional - Struggled getting into the apartment, the security was not made aware of our visit to let us in… and struggled to get hold of the lady that was communicating with… also my deposit took 2 weeks to be refunded yet it was said to be refunded at checkout
• Lynette (10/5): Exceptional -
• Saney (1/5): Bad -
• Buyisiwe (10/5): Exceptional -
• Denis (10/5): Exceptional -
• Rati (9/5): Superb -
• Uvonny (10/5): Exceptional -
• Alder (8/5): Al Satisfied - The apartment was clean and host quite responsive. The rooms are spacious and since my daughter and l prefer taking a shower when in a hurry, l loved the fact that both bathrooms had showers so did not have to wait for each other The fact that l could not use the safe. It was locked and host didn't know the password. Also did not like the fact that the apartment was not serviced during our stay.
• Unathi (9/5): We had a great staycation - Everything was the same as on the site N/A
• Amina (6/5): It’s was okay… - Was okay , but should improve on changing and cleaning linens and towels
• Amina (6/5): Not bad . - Should improve in changing linens and towels .
• Maud (7/5): Good - Peaceful Towels were wet , bin was not emptied
• Maud (5/5): Passable - It was peaceful and relaxing The fact that when I arrived towels were wet , bins were not emptied , they promised to clean and didn't come to clean and the communication was not good they will say they will do something and its not done , if it had known that you pay for linen to be changed I would have not booked this accommodation, you pay R1745 for a day when there is no housekeeping not good especially when u staying for over 10 days
• Gadija (9/5): Superb -
• Gabsile (10/5): It was wonderful - Everything The toilet for bedroom two was not closing water and making a lot of noise particularly at night it was making noise throughout the night. Tried telling the person responsible to atleast close the water but she just blue ticked me. Also was given wrong username and password for the wifi which was a bit frustrating but atleast was able to figure it out
• Rajkoomar (9/5): Superb -
• Baba (9/5): Superb - The apartment is beautifully furnished. I like that there's two bathrooms. Overall the apartment is beautiful.
• Dimpho (9/5): Superb - A lovely place and very beautiful and spacious…
• Nwosu (8/5): Jade Apartments - Really lovely place, elegant simplicity. Love the amenities to make life easy. Nice for a long stay and a full family. Definitely recommend. Indoor heating was always on. Some form of Air-conditioning could be put in to help cool the place, but we had the windows open and it was OK.
• Nomvelo (8/5): Very good -
• Palesa (7/5): Good -
• Sibongile (10/5): Exceptional -
• Onneetse (10/5): Magnificent stay, host was friend I settled in well. Even alerted about maintenance work - The location is quiet and safe, security is very vigilant too. They screen visitors. Everything was ok, and working well. It's very clean
• Celso (5/5): Desagradável pois estava demasiado calor - The owner is not serious, he was unable to provide the correct Wi-Fi password during our stay, the apartment is very hot and needs air conditioning
• Adrian (10/5): Exceptional -
• Onthusitse (10/5): Exceptional -
• Lindiwe (10/5): THEE BEST - I loved everything about the place, full house kitchen, all in excellent working order..... It was hard to even think of not washing our dirty dishes as we found the place in a very neat condition..... Service was great! Thanks Boniswa for checking on us before arrival ( telephonically). Definitely coming back next time Nothing, exceeded our expectations
• Sibongile (8/5): Very good -
• Buthelezi (8/5): Very good - View There was no air condition

Photos