Ichinoyu Honkan

Location: Tounosawa 90, Hakone, jp

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Massage services
• Non-smoking throughout
• Public Bath
• Invoice provided
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• Japanese-Style Twin Room with Shared Bathroom

  This air-conditioned room features tatami (woven-straw) floors and Japanese futon bedding. Come with a TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes are provided for all guests. Bathroom and toilet are shared.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Heating
  • Shared toilet
  • Alarm clock
  • Electric kettle
  • Bidet
  • Toilet paper
  • Trash cans
  • Yukata
  • Feather pillow
  • Key access
  • Tatami (traditional Japanese flooring)

• Japanese-Style Twin Room with Private Hot Spring Bath

  Features a private open-air bath with mountain views. This air-conditioned room features tatami (woven-straw) floors and Japanese futon bedding. Come with a TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes are provided for all guests.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Bidet
  • Toilet paper
  • Trash cans
  • Yukata
  • Feather pillow
  • Key access
  • Tatami (traditional Japanese flooring)

• Quadruple Room with Shared Bathroom

  The air-conditioned quadruple room features a TV, tatami, a safe deposit box, an electric kettle as well as river views. The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Heating
  • Shared toilet
  • Alarm clock
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Yukata
  • Feather pillow
  • Key access
  • Tatami (traditional Japanese flooring)

Guest Reviews

• Amelie (9/5): Bonne surprise - Nous avons apprécié l'onsen public et le repas particulièrement copieux et traditionnel de la cuisine japonaise. L'emplacement : chambre avec vue sur ruisseau mais egalement sur une route passante
• silvia (10/5): Ci tornerò la prossima volta che sarò ad Hakone e mi piacerebbe fermarmi per qualche giorno in più. - Tutto
• Sebastien (10/5): - Nice old Ryokan. Very Good food. Onsen in the morning is fabulous. Room is spacious. People are very welcoming. A little bit old. 15 walk needed from main station. But bus are available.
• claire (10/5): -
• Cathrena (7/5): -
• Karolína (9/5): -
• Hoai Anh (10/5): One of the best experiences one could have in Japan -
• Rigarda (8/5): Heerlijk. - De authenticiteit en de ligging en natuurlijk de onsen. De toiletten.
• Sandra (9/5): Belle expérience en ryokan - Très joli endroit propre et relaxant La rivière fait vraiment trop de bruit c’est agréable et inquiétant à la fois
• Anastasiya (9/5): -
• Chi Ying Jasmine (10/5): The best traditional ryokan experience I could hope for! - Incredible ryokan experience, 10/10! As a solo traveller I had a very spacious traditional tatami room and a private onsen to myself. It is situated on the river so the views are absolutely stunning. Walking towards the ryokan from the station felt like straight out of Spirited Away movie. I highly recommend having dinner at the ryokan, it was a massive feast with very good beef shabu shabu. It's a very traditional ryokan for the true experience! Nothing! Everything exceeded expectations.
• Rafoli (10/5): -
• Victor (9/5): Uma experiência única. - Ótimo jantar, muito bem servido. A experiência de se hospedar em uma antiga casa é maravilhosa. Banheira privativa no quarto muito pequena para duas pessoas. As instalações são antigas. Faltou instituições de como montar a cama no quarto, ou alguém para deixar montada enquanto estávamos jantando.
• Regine (10/5): - Une très belle expérience dans une auberge traditionnelle historique, la taille de la "chambre", en réalité un petit appartement de 5 pièces, avec tatamis, parois coulissantes, boiseries et vue sur la rivière, les differents espaces de bains, les repas initiatiques, la mise à disposition d'un joli yucata, la gentillesse, la patience et la pédagogie du personnel 😊. La promenade qui mène du Ryokan à l'arrêt "Tonosawa" du petit train Hakone-Tosan et au temple dans la forêt. Rien, juste prévoir éventuellement des boules quies si l'on a le sommeil léger (on entend bien la rivière tumultueuse et l'auberge est en bord de route).
• Christelle (8/5): Inoubliable !!!! - Emplacement et authenticité. Personnel très sympa. Établissement vieillissant mais c’est une expérience . Kimonos en prêt Ce n’est que mon avis mais petit déjeuner un peu trop typique à mon goût .
• barbara (10/5): - La localisation, les glaces apres le bain, les bains, les yukatas mis a disposition. Les repas meme trop copieux ! La vue sur la riviere
• Arakaki (10/5): Nos relajamos un montón - Toda la estructura Excelente
• Guest (8/5): -
• Trevor (10/5): -
• Ming-Che (10/5): -
• AKIHIRO (7/5): -
• Guillaume (3/5): Très décevant - Pas grand chose, le côté traditionnel... Vétusté, moisissures, literie minable, plomberie indescriptible, tarif élevé, accès difficile sauf en taxi, dîner complexe mais pas très fin, pas d'ascenseur.
• Evita (10/5): - Sehr traditionell und schön mit tollen traditionellen Essen. Damenonsen sehr schön. Obere Familienzimmer tolle Aussicht auf den Fluss. Kellner vor allem der ältere Herr sehr freundlich. Mit Kindern war das Essen etwas schwierig. Eine etwas weniger traditionelle Option als Alternative wäre gut gewesen, ein Rührei oder Brot zum Beispiel . Aber für die Erwachsenen fantastisch.
• Nicola (9/5): - Historic experience. Fantastic meals Family onsen was closed
• Catarina (10/5): - Amazing Ryokan, very close to the bus stop. Stunning views from our bedroom and excelent food. It was memorable! Nothing!
• Martina (8/5): Un’esperienza da provare - Staff molto accogliente e cordiale, camera spaziosa e futon molto comodo; cena ottima. Belle e molto tradizionali le due vasche principali della onsen. Bisogna essere però coscienti che è un’esperienza parzialmente simile ad un campeggio, il futon bisogna prepararselo da soli e i bagni sono in comune per ogni piano, la doccia si fa nella onsen al piano terra col metodo tradizionale giapponese. La struttura avrebbe bisogno di una rinfrescata, e l’onsen familiare è molto piccolo. In più i bagni in comune sono un po’ vecchi e avrebbero bisogno di essere puliti più spesso.
• Camilla (10/5): Incredibile - Esperienza assolutamente magica, c’è una pace in quel posto che è incredibile. Lo staff è meraviglioso e ragazzi la cena e la colazione sono tipiche ma assurde. Se aggiungiamo anche l’onsen prenotato privatamente, è stata una coccola unica 🤍
• Carla (10/5): -
• Gudrun Indridadottir (6/5): - Fallegt umhverfi. Futon dýnan ágæt Ekki vatn á hótelinu og ekki hægt að kaupa vatn. Prívat onsen orðið mjög gamalt. Vatn lak inn í herbergið. Húsið allt þarfnast endurbóta.
• Selime (10/5): Best stay İn Hakone - Bath, food, location basically evetything Nothing
• Giovanni (6/5): - L'autenticità della struttura originale, la quantità di cibo, la camera con tatami. La qualità del cibo non era incredibile, bagni vecchi. In generale avrebbe bisogno di un bel restauro. Dal fiume arriva tanto rumore e parecchio freddo.
• Ross (8/5): Excellent, i would recommend if you are looking for an authentic old skool Japanese experience - Excellent Traditional Japanese Ryokan. If you are looking for an authentic Japanese experience this is a good place. The Staff as always in Japan are really really Freindly, Traditional Japanese breakfast was really good. This is not a modern hotel the building is very old and lacks the comforts of modern hotels but i think it adds to the charm of the place. It has shared bathrooms, Spa etc.. realy nice place
• Feong Wen (9/5): -
• Angela (10/5): Wish we would have stayed longer - Everything
• Jacek (5/5): - Location was great and is next to a River, breakfast was good, it's next to a bus stop The hotel is not new, is run down.
• Simon (8/5): -
• Tiphaine (10/5): -
• Alessandra (6/5): Esperienza tipica un po' strong - Hakone in sè con il tori sul lago, il santuario, ecc è uno spettacolo che consiglio di vedere. Molto spirituale e scenografica. L'onsen è datato, con i pro e contro di essere in una struttura tipica un po' vecchia, quindi ambientazione molto caratteristica, ti danno gratuitamente dei bellissimi kimono che puoi indossare anche a cena e a colazione. Stanza molto bella, tipica, con tatami. Se richiedi ti danno anche la piastra per capelli. È a circa 5-10 minuti di bus dalla stazione di Hakone, a piedi lo sconsiglio..saranno 20 minuti ma di strada con curve in mezzo al nulla, non è in mezzo alla città, comunque abbastanza comodo da raggiungere. Nel complesso posso dire che è un'esperienza che consiglio se uno desidera immergersi nella cultura giapponese ma per noi europei comunque è un bella differenza da ciò a cui siamo abituati quindi non lo definirei relax ma più che altro un'esperienza diversa da provare. I bagni in comune non erano sporchi ma sono vecchi, veniva sù cattivo odore e c'era muffa sui muri (nel bagno delle donne c'è 1 turca e 2 gabinetti normali). Colazione SOLO tipica giapponese ed è davvero strong, alle 8,15 del mattino non è facile mangiare zuppa di vongole, pesce al forno e altri tipi di pesci crudi, è un'esperienza che chi va in un ryokan desidera fare quindi di per sè lo sai ed è ciò che vuoi, tuttavia sarebbe bello avere comunque la possibilità di poter avere anche altre opzioni. Cena tipica molto buona, molto crudo anche pesci che noi in Italia non siamo abituati a mangiare, quindi deve piacerti scoprire e assaggiare le particolarità culinarie di un'altra cultura.
• Andrew (10/5): It was the highlight of our 2 week stay in Japan. Area (Hakone) is extremely busy - Very traditional. Free beer and whisky. Delicious and well presented food. Can’t think of anything.
• ChiaYin (9/5): 物超所值的溫泉之旅 - 晚餐非常豐盛美味，有魚有肉 整體建築古色古香！很好的體驗 房間插座比較少
• Jasmine (10/5): Beautiful, peaceful, relaxing stay with amazing staff. - The property is in a beautiful location. It’s far enough from the main area to be quiet and feel private but close enough to explore and shop. The views were amazing. The staff so were incredibly kind and helpful. There were free beverage bar in the lobby. Overall just a wonderful location to escape for a bit and relax. It’s a very old building which I personally loved. A family was staying in the room next to mine and at times they were a bit loud so I could hear them through the wall. I don’t think this is an issue of the property itself but thought it may be worth mentioning.
• Simon (8/5): vwry good - very relax place na
• Pierre (8/5): Repos et tradition - Nous avons été bercés par le son de la rivière. Notre chambre traditionnelle japonaise était grande et belle, avec de nombreux détails de qualité. Les deux grands bains, dont un donne sur la rivière, sont agréables. La cuisine est élaborée et le dîner change de jour en jour. Le ryokan est à proximité d'un arrêt de bus vers Hakonemachi et d'une gare sur la ligne de train locale. Certains placards n'avaient pas été nettoyés depuis longtemps. Nous avons été surpris de devoir installer et ranger les futons nous-mêmes (c'est également un peu risqué pour le ryokan de confier cette tâche à des ignorants comme nous).
• Sandrine (9/5): Ryokan très agréable - Etablissement très tranquille, propre, traditionnel. Très beau onsen pour les femmes. Petit déjeuner très très copieux. L'équipe est disponible à l'accueil pour toute demande. Rien à dire de négatif
• Martina (4/5): - Es una pena que un hotel que se nota que en algún momento fue lindo, y con personal tan amable, este en tan mal estado. Entiendo que sea viejo, de hecho es parte de que sea así de pintoresco, pero los temas de mantenimiento y limpieza no son negociables a la hora de pagar este precio por un ryokan. La experiencia esta buenísima, volvería a quedarme en un ryokan típico, pero este tiene serios problemas de mantenimiento y limpieza.
• joseph (9/5): Great place to experience traditional Japan - Traditional location Nothing
• Ingrid (7/5): Goed voor 1 nacht - Vriendelijk personeel en de Onsen is prima Het is een oud gebouw, erg mooi, maar er moet onderhoud worden gepleegd. Het regende en er was een lekkage waardoor ik uitgleed op weg naar het toilet.
• chikkars (9/5): - If you’re booking Tōnosawa Ichinoyu Honkan, do yourself a favor and remember—it’s traditional. That’s the whole point. And honestly, that’s what makes it so special. The rooms are charming, the onsen is fantastic, and the included breakfast is a great bonus. Add to that genuinely warm, friendly staff and a super convenient location (bus stop right outside), and you’ve got a great stay. Excellent value for money—would happily recommend.
• Jan (9/5): -
• KOUHEI (8/5): -
• Daniel (3/5): Not a good experience - The outside of the building and the surrounding nature, such as the stream and the rock formations along the valley left a very good first impression. The check-in was easy, the free drinks bar was a nice touch. Unfortunately, everything seemed to go wrong during our stay. After checking in, I went to my room (The "Satsuki Room", with a private onsen) and immediately upon opening the door was hit in the face by a strong smell of cigarettes. There was a room deodorant in one of the cupboards that didn't really help. I opened one of the windows and the smell gradually cleared but left the room very cold. The rooms are small and could really do with some freshening up - as in the pictures, there were cigarette stains on the ceilings and burn marks in the curtains - This left a really grubby kind of impression. But, I was fine to let it slide given the open-air, private onsen attached to the room. Unfortunately, from the outset of the stay and to check-out, the water in the private onsen either didn't run at all, or would run for 30 seconds before stopping or would be cold, so I never got to use the private onsen that I had paid extra for. I called the Front Desk (In Japanese) and was told that I could use the public onsen instead, which felt a little insulting given that I had paid extra to have a private one in my room. No other alternatives or compensation was offered. You have to put out your own futon, which isn't what I would expect of a Ryokan that is trying to create a luxurious impression. Breakfast was very early at 08:15, and looked fabulous. They took into consideration my travel partners' allergies very well and offered alternative dishes as he couldn't eat most things. However, as for me, I took one bite of the fish and it tasted old, so I was put off eating anything else and basically just ate a bowl of rice before going back to my room. I tried once again to fill the private bath with water and got nowhere.
• Viola (10/5): Great stay. You get what you pay for, just do not expect western-style hotel comfort. This is a true ryokan experience, -
• Samantha (10/5): - Beautiful Ryokan, lovely room and tasty meals - a highly enjoyable stay. Nothing to dislike
• Véronique (6/5): -
• Alejandro (10/5): Espectacular onsen en mitad de la montaña con comida de estrella Michelín - Tanto la cena como el desayuno fue ESPECTACULAR. Fueron comida de degustación con platos típicos locales con una presentación a nivel de restaurante Michelín. El personal muy atento y la habitación era mucho más grande de lo que esperábamos (tenía dentro 2 habitaciones), cogimos la de 4 personas. Los futones muy cómodos y el ambiente en general del sitio era maravilloso. El onsen pequeñito pero funcional e igualmente cómodo. La estancia incluye helados y bebidas gratis cuando sales de los baños. Creo que no puedo decir nada.
• Megan (10/5): -
• Valeria (8/5): Relaxing stay that offers another side of Japan - This was a truly immersive experience, I felt like I was living in a different time. The food was so elaborate and beautifully presented. The yakuta was comfortable and very cute. And I really enjoyed the drinks machine and their coffee was truly delicious. If you want a relaxing experience that feels like the exact opposite of being in a big, crowded city then I recommend staying here. The bus ride there wasn’t easy and the town is quite small so it didn’t feel like I had much to do outside unless I took a bus somewhere but I could be wrong about that.
• Jérôme (8/5): - Le style auberge traditionnelle Le repas typique L'emplacement Les onsen sur place La boisson à volonté Pas de douche ni toilette dans la chambre Toilettes communes et onsen un peu vétuste Manque d'insonorisation avec la route
• Peter (9/5): - Excellent location, excellent staff, lovely old building with a great vibe. Unfortunately, as we have tattoos, we couldn't enjoy the baths
• Tye (10/5): Worth it if you're staying in Hakone. - The food was amazing. The best I've had this entire trip. The location was scenic and convenient (next to a wooded river, but close to the station). A charming, historic building and friendly staff. Lastly, even though I opted for time in the private onsen, the public onsen IS tattoo friendly. I wish I stayed for longer than 1 day.
• Julie (10/5): -
• Fabrice (8/5): Un agréable séjour dans un cadre dépaysant - Chambre authentique et spacieuse, très sympa de dormir sur les tatamis et futons. Le onsen est particulièrement agréable après une journée de marche. Le diner et le petit déjeuner étaient excellents et copieux. Peu de douche et WC sur le palier
• Cameron (9/5): -
• Lisa (10/5): -
• Irene (9/5): -
• Carlos Alberto (10/5): Un lugar increíble - Es un verdadero paraíso, la atención es increíble, tiene una excelente ubicación está muy cerca de la estación del metro y una parada de autobuses, las instalaciones son inigualables el tener un onsen en la habitación con vista a la montaña y el rio es muy destacable. sin dudarlo regresaría una y otra vez
• Damjan (8/5): -
• Andres (10/5): -
• Ochoa (10/5): Our stay was amazing. My wife and I loved our room with private onsen. The staff was exceptional. - The breakfast was excellent! The toilet tank needed to be filled to flush is my only complaint.
• Mingkwan (8/5): Nice location, Onsen is brilliant. - Beautiful view of the river, good room with personal onsen. Easy to get to by bus. Staff are professional and very helpful. To get to Tonosawa train station is difficult because you have to walk up stairs. Not good for guest with large luggage but can use bus instead. Also no elevator in the hotel.
• Victoria (8/5): - The private onsen was very relaxing, the free drinks in the lobby were a nice touch and the staff were friendly The room itself was small
• jeremy (10/5): -
• Peter (9/5): -
• Natalia (10/5): -
• Pat (10/5): - Quiet, clean food was exceptional
• George (6/5): -
• Typhaine (10/5): - Le dîner et petit déjeuner japonais sont fabuleux. Un lieu unique, empreint d'histoire. Onsen au top. Rien
• kyle (8/5): -
• Jose Domingo (9/5): Recomendó este hotel - Me encantó el servicio del personal, muy atento y siempre a tu disposición Quizás en osen público es muy pequeño, el de los hombres, el de las mujeres según mi mujer estaba bastante bien
• Xavier (10/5): Beautiful old traditional place on the river with nice views. Great staff and rooms and big public onsen - Great staff and room, very traditional and old style with big public onsen, great breakfast and dinners
• Pete (8/5): -
• Denis (6/5): -
• Lemaire (6/5): -
• Cynthia (5/5): mixed feelings for a ryokan & staff that are trying hard but have no contol over the mold conditions - this is an absolutely gorgeous building. the staff were gracious and helpful. we had a relaxing soak in the nice onsen. the location was scenic. our room was near the waterfall. the rooms were spacious, consisting of a nice size private entry way, a small (8 tatami) room with closets, a large sitting room, probably 3 times the size of the small room which had a low table/chairs, tv, and plenty of space to set up futons. my son found the futons slightly thin, and stacked 3 of them for comfort. i used 2. tea and hot water. a small floor vanity. the balcony contained the sink & view of the river/waterfall. the communal bathroom was on the far side of the floor, but easy walking distance. 3 toilets in the women's bathroom. one western, one japanese, one squat toilet. large tiled area with sinks. a vending machine was next to it to shower, one walked down the back stairs to the onsen area. there is a small shop next to the lobby with local souvenirs. free drinks and ice popsicles were available which were a nice touch after an onsen soak. breakfast and dinner were served on the 4th floor. i noticed some complained about the stairs & having to set up one's futons, but that did not bother us as we expected this. we only traveled with small backpacks for a few nights stay. our room was on the 3rd floor. i am a 66 yrs old woman. the food looked fabulous, well presented and beautiful, but the flavors were flat. i almost wondered if anyone had tasted them prior to serving. disappointingly, the tuna sashimi had gone bad. the miso was fine. the dessert was the only item that had a great flavor except for the sorbet which was too bitter. the most unfortunate thing for this beautiful ryokan was the mold. the smell of black mold (stachybotris) was strong on the 3rd floor which we stayed on and on the balcony. they had fans running in the hallways, but humidifiers would have been more effective. our balcony was also moldy smelling. we kept the sliding doors shut. one could see the balcony sink tile had split from the walls in the corners. i am guessing that moisture had warped the subsurface. the only way one would be able to remove the mold is major remodeling, tearing down walls, removing the damaged parts, replacing & resealing the walls, windows, etc. very expensive to do. i am being treated for mold & am familiar with this problem. we stayed at the end of October when it was cool and rainy.
• Veronica (8/5): -
• Ana Isabel (9/5): -
• Justine (7/5): -
• Joseph (7/5): - Everyone was friendly and helpful. They also had a 24/7 drink dispenser, which was enjoyable. Room had nice view of the river. The futons weren't that comfortable; I got a neck cramp while sleeping there. The in-room onsen was aged and had corpses of insects all over the walls.
• LAURENT (10/5): Exactly what we expected -
• Roberta (9/5): Una vera e proprio esperienza sensoriale - Sia la cena che la colazione Giappone sono stati molto graditi da tutto il gruppo! I piatti sono variegati e ben presentati! Terme ben organizzate Nulla
• Sumie (10/5): -
• Jordan (8/5): - Sin duda el plato fuerte y nunca mejor dicho, es la excelente cocina de este centenario lugar sin desmejorar su excelente ubicación al lado del rio y como no puede ser de otro modo ese encanto especial que tienen los lugares con tanta solera y detallistas como el acceso libre a una barra de bebidas con horario ininterrumpido Más que una queja es una aclaración para quienes estén pensando alojarse en este lugar, al tener tantos años no esperéis que esté todo perfecto puede que encontréis parte del mobiliario algo gastado y roturas y reparaciones en las puertas correderas, puede que la habitación no tenga aseo como en la que me quedé y tengas que salir fuera de la habitación para ir a los baños que suelen haber uno por cada planta del edificio. Hay que tener en cuenta que es un lugar con muchos años y que a sido remodelado en varias ocasiones pero que en mi opinión merece la pena
• tegan (10/5): Great value for money in a beautiful historic building - Such a beautiful room on the river! Thought it would be chilly but the shoji screens are surprisingly good insulators. The private bath was great, and I loved the history of the building. It's a little rustic which might not be for everyone, but we felt it was very special. Location was really convenient for transportation also. We felt it was really good value for money spent. Would love to stay again! The water pressure in the shower could be rather weak, though it is a historic building with many suites requiring water at the same time so it is very understandable.
• Ludovic (6/5): -
• Zhang (10/5): -
• Cedric (6/5): -
• Lydia (10/5): Amazing, authentic, traditional - The breakfast and dinner was absolutely incredible. A must add on. Incredible value for money. Felt very traditional. All the food was incredible and fresh. So much fun to try new things. The atmosphere felt authentic and traditional. Just to be aware it's authentic and traditional so aged but that is part of the beauty and exactly why we loved it.
• Aki (9/5): Beautiful traditional ryokan stay! ♨️ - I enjoyed the classic 古き良き日本旅館 charm of this ryokan. The room was clean, and the breakfast was delicious. If you prefer traditional accommodations over modern ones, you’ll definitely enjoy the facilities and the hot springs. I loved the morning walk to Hakone-Yumoto Station after breakfast. A convenience store nearby would be a plus, but still a great stay. Travel tip: Front desk was very helpful with the bus schedule to Odawara station. 🚌 But, it's been changed. The bus driver mentioned it can vary by season and business levels. So, double-checking helps. 😊
• Hiroyoshi (5/5): 残念です。 - 設備の清掃が、きちんとされて無く、埃が各所に見られた。　外国人のスタッフが多く見られ、彼等が、室内清掃から、館内の清掃に関わっているから、細かい箇所について気が行き届かない結果だと思います。食事についても、今まで宿泊した施設の中で、一番まずかった、夕食は、甘すぎて、出汁の味が全く感じなかった、人工甘味料の味しか、感じませんでした。舟盛りも、鮮度が感じられず、食べきれなかった。　館内のすべての箇所に埃が見られ、素晴らしい施設を台無しにしています。　外国人のスタッフに対して、おもてなしの真髄を教育する必要を感じました。　素晴らしい施設を台無しにする前に全ての見直しが不可欠です。
• Chan (9/5): -

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