Mercure Newport
Location: Chartist Tower Upper Dock Street, Newport, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Mercure Newport offers air-conditioned rooms with modern amenities including a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests.
Convenient Facilities
Guests can enjoy access to a fitness centre, terrace, and a restaurant/bar, perfect for relaxation and unwinding during their stay. The 24-hour front desk and room service cater to all needs promptly.
Ideal Location
Located just 20 km from University of South Wales - Cardiff Campus, and with Motorpoint Arena Cardiff and Cardiff University nearby, Mercure Newport is the perfect choice for both leisure and business travelers.
To experience a blend of comfort and convenience, book your stay at Mercure Newport now.
Important Information
Please be advised that there is no parking available at the property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Non-smoking throughout
- Board games/puzzles
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Pet bowls
- Pet basket
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Privilege King Room - River Side
The double room features air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV, a safe deposit box, a carpeted floor, heating as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Double Room
The double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a safe deposit box, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Double Room - Disability Access
The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Cots
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Junior Suite with Sofa
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a coffee machine, a wardrobe, a safe deposit box, a flat-screen TV, as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Twin Room
The twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Twin Room with City Side
The twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Classic King Room
The double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Joseph (10/5): - Clean modern
- David (10/5): -
- Shiloh (10/5): -
- Rakayia (9/5): -
- Cooney (8/5): -
- Paul (8/5): -
- Kirsten (8/5): Great - Location Noise from room next door
- Shandi (5/5): OK perushotelli - Hotelli oli melko OK yleisesti ottaen. Huone oli kohtalaisen siisti ja meteliä ei juuri kuulunut. Ravintolan henkilökunta oli ystävällistä ja palvelualtista. Hotellin ympäristö ei ollut kovin innostavaa. Aamiainen oli suppea. Leivän päälle ei ollut tarpeeksi terveellisiä vaihtoehtoja.
- Amor (8/5): -
- Rachael (7/5): Clean and modern stay. - Clean, modern bedroom and bathroom. Breakfast was a good selection of food. Our sink didn’t drain properly. Took over 40 minutes and eventually a visit to reception to get them to respond over the phone. But the managers were quick to compensate and very progressional.
- Mark (10/5): - Great staff and great rooms, from the outside it looks very standard, but inside it's superb!! Nothing really
- henk (8/5): Mooi hotel op goede locatie dichtbij treinstation - Alles Niets
- Andy (1/5): - Wouldn't even let me stay there for the night Arsey staff
- Owain (8/5): -
- Micheal (5/5): -
- Carl (8/5): -
- Serhan (8/5): -
- lucius (10/5): -
- George (4/5): -
- Vincent (10/5): Great stay, lovely room, bed is one of the comfiest! Shame about the veg sausage at breakfast. - View. The bed. The nice reception staff The breakfast. Not enough creative options for breakfast. I’ve stayed at small hotels that offer really good vegan protein options. The vegan “sausages” we those awful ones made of chopped up vegetables stuck together. There are so many quality vegan sausages and even bacon so I don’t understand why this can’t be provided (they can be frozen).
- Shane (7/5): Wouldn’t rate it a 4 star but would be a decent 3 star - Central location, clean Breakfast was bad
- Sharjah (10/5): -
- Jamie (8/5): -
- jeanette (9/5): Overnight stay - Location very good, the view very good, room comfortable, quiet, coffee maker & tea facilities but no teaspoon! Do not like wooden sticks, Breakfast was ok
Would stay again A proper teaspoon, I do not like wooden sticks
- Patricia (9/5): -
- GRAY (10/5): Had a really lovely stay and would definitely stay again - Staff was friendly and had really lovely entertainment and food was lovely and had an amazing 2 nights sleep Nothing
- Bhavesh (10/5): Great value for a comfy room with good wifi. The surrounding area is not very appealing. - The rooms were bright and had a great view of the town. The staff were friendly and present when needed. It was easy to get to from the train station. Friar's walk had alternate restaurants and shops to visit. The continental breakfast offerings were varied and decent. However, the hot breakfast quality was poor. The eggs were often over cooked and the quality of the bacon and sausage tasted cheap. The staff working the restaurant at breakfast were slow in checking people in which caused some queues.
- Bradley (10/5): -
- Amy (10/5): -
- Dan (10/5): -
- Morgan (5/5): -
- Jo (9/5): -
- Jessica (10/5): -
- Hand (10/5): Had a brief but lovely stay. Would definitely recommend - Excellent location, comfortable bed, very clean throughout, good breakfast, lovely bar Nothing
- Kay (9/5): -
- sonja (10/5): - so friendly room was perfect and clean.
- Deborah (9/5): - Convenient location for train station shops and restaurants. Great views from the room and quiet. Friendly helpful staff.
- HARDIK (10/5): -
- michael (9/5): -
- Malgorzata (8/5): -
- Joseph (10/5): - Clean, good breakfast
- Steven (10/5): Very pleasant and met our expectations - Very welcoming staff, good clean rooms Nothing
- Robert (8/5): Great value central hotel - Very comfortable and clean with great staff. Breakfast also very good. Central location. N/A
- Pestene (9/5): -
- Yoan (8/5): -
- Steve (9/5): Nice hotel- great staff -
- Martin (10/5): -
- Gareth (8/5): - Location
- Kay (8/5): Lovely hotel. Very convenient. Great location - Excellent location. Friendly staff and very clean Off site parking is not the best but would not stop me staying again.
- Abhimanyu (10/5): -
- Hussain (8/5): -
- Jim J Davidson (10/5): -
- paul (9/5): -
- Julie (10/5): - Everyone was wonderful. Good breakfast Location was hard to find
- Claire (7/5): Pleasant enough.. - The receptionist and wait staff were very friendly.
Bed was comfy.
Shower was good.
Clean and quiet room.
Ordering off a menu for fresh breakfast.
Very close to shopping and university. Room was very small and hot.
Air con is preset but did cool the room eventually to a bearable temperature.
Buffett breakfast didn't look appetizing at all. But I ordered off the menu (included) and was happier with my fresh poached eggs... However, it was served on olive bread! Luckily, I don't mind olives but not everyone does, and certainly not for breakfast!!
Decaff coffee is available but only on request.
I requested a river side view but got a city view, which was disappointing.
- Terence (10/5): Lovely - Lovely rooms
- Mike66Howie (10/5): - Great place Nothing
- Carole (8/5): Would definitely stay again - Accessible room was well thought out and very clean Breakfast was only OK
- nancy (10/5): - Everything
- Danielle (10/5): -
- ANTONY (9/5): Only issue was no bottle of water in room unless you pay for a higher grade room ! - Easy to locate Clean
- Memory Kudakwashe (7/5): I will definitely stay there again. - Clean , comfortable, convenient Nothing
- Miriam (10/5): Wonderful exception - Excellent
- Christopher (8/5): - Room was really nice, clean and comfortable bed.
- Sudhier (10/5): - Location Parking cost
- Jennifer (10/5): I had a very pleasant, comfortable night’s stay. - Central location convenient for shops, theatre, bus and train stations. Good view of the city from the 10th floor. Varied menu in the restaurant and very nice food. Some of the menu options were not available at the time I went for breakfast such as scrambled eggs.
- Keir Warner (10/5): -
- Neil (9/5): -
- James (10/5): -
- Gleghorn (8/5): -
- Gareth (6/5): Overall a hotel with a lot of potential, but on this occasion was a disappointment - Good central location. Reception was nice and the rooms well laid out. Shower made noise all night long, air conditioning wasn’t working in the room and so a fan had to be supplied by reception. No USB-C port. Bathroom was mouldy. Breakfast was also more expensive than what the listing states.
- Danielle (10/5): -
- Josef (8/5): Comfortable room on 12th floor - The bed was very comfortable and the view from the 12th floor room over the river and town was good. The coffee and tea making facilities in the room were welcome, also the small fridge. For me the only real downside was that there is hardly anywhere to put ones clothes; The rail for hanging clothes is positioned such that ones clothes then hang over / onto the kettle and coffee machine and the rest of my clothes such as underwear had to go onto the window sill, which fortunately is quite wide and deep.
- Rosy (8/5): -
- Mibinzo (8/5): -
- Michael (5/5): -
- Michael (5/5): -
- Dan (10/5): -
- Melissa (8/5): -
- Garry (8/5): -
- Maureen (8/5): Good location for the centre - Its comfortable good location The breakfast was just ok
- Danforth (7/5): Looks nice but has issues for foreign visitors. - Clean, quiet, good access system Issues: cannot control room temperature from sun overheating room. Mirror reflects into bathroom! Coffee pot cord too short. Room is smaller than normal/cramped. No optional power voltage/no 125 volt plugs for medical equipment. No face cloths.
So so lighting and socket placement. Food over priced for guests.
- Guest (8/5): -
- James (4/5): -
- Ian (10/5): -
- Tess (7/5): Good value for the price per night - Close to Exeter Cathedral.
Dry sauna
Good breakfast Pool was closed. Handles on the hot tub were super wobbly. Chlorine levels were high on the hot tub we had to get out of it. To the staff credit, he checked, which is good.
- Sheridan (10/5): Really good hotel, great staff and excellent breakfast -
- Carol (9/5): -
- Abhimanyu (8/5): -
- Jotangiya-18 (9/5): -
- Alexander (10/5): -
- Pamela (9/5): -
- Steve (10/5): -
- Gayle (9/5): Great stay from beginning to end - Fab location, clean and comfortable
Polite, helpful and friendly staff No complaints
- Samira (9/5): - Stora luftiga rum, bra utbud på frukosten och fin utsikt från hotellrummet
- Amanda (9/5): -
- Patricia (10/5): -
- Morgan (8/5): Mercure Newport Gwent - A good hotel, rooms very clean, breakfast good, evening meal very good. Newport is a bit run down and didn't call me back. Perking at Friars walk is within easy walking distance and good value.
- Paramjit (7/5): Good, friendly and great location for a marathon - Location and clean It would have been nice if the room had a mini fridge
- nunes (10/5): -
Photos