Portside Avenue Hakata

Location: Hakata-ku Tsumashoji 12-3, Fukuoka, jp

Star Rating: 8.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access

Rooms Available

• Standard Room (One Double Bed) with Kitchen - Non-Smoking - Cleaning Fee Extra

  Boasting a private entrance, this air-conditioned apartment comes with a kitchen, 1 bedroom and 1 bathroom with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a patio, this apartment also features a washing machine, a wardrobe and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Bing Hwang (9/5): -
• AUGUSTE (10/5): -
• Yoshiko (10/5): - Easy check in, clean, comfortable, close to station and city centre -
• CHEN (9/5): 我覺得都還不錯，只是因為可能是為了保潔的緣故，所以枕頭不怎麼好睡，床加了保潔墊就外層白色床包一直移位 - 設備該有的都有 洗衣機、爐具，對於比較長旅行的人很方便。 床包和枕頭覺得無法適應
• Ashonti (5/5): Overall the stay was okay. We were close to the main areas which was nice. It’s just a bummer the room didn’t feel overl - It was decently close to the main attractions It didn’t feel overly clean. The duvet had stains on it, you can tell the inner itself was extremely old due to its yellow colour. The kitchen didn’t come with any bowls or plates.
• SEIJI (6/5): -
• Hitomi (8/5): - 洗濯機が使えるのがよかった。 鉄筋コンクリートだからか、他の部屋か近隣の工事の音が低く響いてくる
• 洋示 (8/5): 仕方ないかな - 前日のチェックイン要領メールが届かなかった。担当者は送ったと言われたが。 チェックイン時に電話で問い合わせ。担当者の対応は非常に親切で良かった。 部屋は、他社のアパートメントに比べ清掃が行き届いており良かった。 チェックイン要領メールは、ブッキングドットコム経由でなく方がいいのでは。以前２度ほど経験した。 深夜数回東側の道路より車の走行音で目が覚めた。（５０８号室）二日間寝不足。
• Fu-Yao (8/5): -
• Claire (8/5): Convenient place to rest and organise day trips around the city. - Bedroom was actually a bit bigger than I thought, and kitchen smaller but it does the job if you need to prep simple things, there is a microwave and a small stove. I was worried about security but they installed a camera in the lobby of the room and you can also lock the room from inside so I felt quite safe. Check in was smooth. The place is in a residential area, you need to walk 15min to get to the subway. Which was fine to me but can be a hassle when travelling with many luggage.
• DRAGOS CRISTIAN (8/5): -
• JONGYOEL (7/5): - 시내랑 가깝고.. 혼자서 왔다갔다 하기에는 불편한감은 없습니다.. 신발 벗는곳에 cctv가 있다는게 좀 걸렸습니다.. 출입하는 사람을 체크를 하려면 문입구에 달려있는게 좋을듯 합니다. 생활권에 cctv가 달려있다는게 좀 불편했습니다.. 어느영역까지 보여지는지 모르는 상황이니 좀 불편했습니다..또 콘센트가 방안에 없다는게 불편했어요.. 그리고 좀 집이 낡았습니다.. 약간은 청소가 덜된 느낌입니다.. 그외에는 그다지 불편한감은 없었습니다.
• 宸維 (9/5): - 小巧完善 遠了一點點
• fujikawa (8/5): 値段相応 - 清潔感があったこと 市街地から遠い
• Miho (5/5): - リノべきれい 正面と裏の出入口が繋がってない アメニティ少な目
• Kodera (9/5): めっちゃ良かったです！ - 綺麗だった 鏡が少なかった
• Tomohiro (10/5): -
• Junghwan (8/5): -
• Yutaka (7/5): -
• ふあ (8/5): - 清潔感があり 心地良かったです エントランスが分かりにくかった。
• Yuka (10/5): - 綺麗だった
• Daria (8/5): Nice apartment in Fukuoka - The apartment was quite big, we could easily open our two large luggages. When there were problems, the staff immediately answered on booking, even if it was 10pm. Location is in a more quite part around the sea, nice for going on walks or jogging. Online checkin worked great, no problems there at all. Just one note: for tourists not from Japan, a short note to switch on the warm water boiler in the kitchen for warm water in the shower would be really helpful! We were a bit confused at the beginning. The mattress was too soft. If you come with large luggage later in the evening, depinding on the busses driving at that hour, you might have to walk 15 minutes. But during the day, there were more lines driving and also then less walking included.
• 橋本 (7/5): -
• Annamalai (6/5): -
• AZUSA (9/5): - コンビニが近くにあり、部屋の広さも十分で快適に過ごすことができました。
• Andrea (10/5): -
• E Arakattu Patabendige Randika Nilanchana (5/5): Room facilities are good.But poor customer service.No luggage storing facility even for few hours . - No breakfast.Location was good Very disappointed at the arrival .Place was not found in google map.Therefore had greater difficulty in finding the place.Since I was traveling with large luggage’s this was so embarrassing.Place was unmanned.Customer care assistant does not know a word of english.Therefore in an urgency you are lost.If you are traveling from a foreign country this is probably not a good place.Their guidance on finding the location is extremely unsatisfactory.
• KUANYAO (8/5): -
• Nathaniel (8/5): - It was easy to find, and everything was in good condition. The bed was also quite big for one person and it was soft and comfortable The air conditioning couldn’t reach the hallway going to the toilet, bathroom, and kitchen so it would get quite cold there but it was fine since the bedroom itself was warm.
• yabe (10/5): また宿泊に行くので覚えていろよ〜😹😿 - 今回、千葉県から男子1名にて2026年に一旦退職して、再雇用扱いになり５年延長する段階で、旅行を考え青森行きか熊本阿蘇地方2択の中で初めて博多へお邪魔させて頂きました。 新幹線博多駅行き🚄のぞみ号車中で急ぎで予約して当宿泊先へ辿り着きました。 宿泊後感想は何もかもが快適且つ最高で、リピーターになる予定です。（良かった点：TVがネットフリックスやユーチューブが好き放題で視聴できた。洗濯の際に液状洗剤備えつけで快適に使用できた。ベッドや空調が色々な都内で50位の宿泊先でハイレベルホテル経験値と比較して、料金が安すぎで申し訳ない気持ちになった） その他、博多駅から地下鉄利用で下車後に宿の近くに向かう道中4分位手前場所のミニストップ周辺にある通りの居酒屋で昔はうどん屋さんでご夫婦で切盛りされていて、全てのつまみ（ふぐの唐揚げ、お刺身、ほうれん草炒め、エイのヒレ、色々、日本酒は八女市のもの）全てがファビラスでした🙆 以上の記載通り相違ございません。 特段ありません
• tomomitsu (7/5): - 電源コンセントが異常に少ない。
• ayumi (5/5): - お部屋はとても清潔感があり良かったです。 スタッフの方も丁寧でした。 お世話になりました。 Booking出最初
• CHIHSING (6/5): - 設備齊全，非常乾淨。 此次住707，窗戶面馬路，前面五天晚上凌晨沒有很吵，最後三天，凌晨還有施工的聲音，以及感覺有暴走族猛催油門的聲音，後面幾天睡不好。
• Fabian (8/5): A solid place to stay in a good location. - This is a solid place to stay in Fukuoka for a few nights. The checkin with keycode is easy enough, and the apartment is clean and convenient. The bed is comfortable and the centre of town isn't far away, yet the neighbourhood is very quiet. I needed some help via phone on the day of checkout (I left a bag in the apartment and needed to access it again after I had checked out) and the staff on the phone was very friendly, helpful and spoke English well. I would stay here again. The place is big enough for one person, but for two people it might feel a bit tight overall. I would say that there is one thing that the place desperately needs: An apartment manual in English. For example, I had no idea that I needed to turn on the warm water with a switch in the kitchen so I have warm water in the shower, and figuring out the AC remote with Google translate was quite the challenge. So overall I had to do more trial and error than I would like. All of this could easily be resolved with a one or two page printed out manual. Also, the checkin instructions via message are provided in Japanese only. This isn't a big problem since booking.com can auto-translate, but I feel that an apartment offered on an international booking page should have English checkin instructions available. None of the above would keep me from staying at this place in the future, but I think it would improve the experience significantly.
• JONGHWAN (5/5): - 가성비만 오케이... 교통편
• Isna Afifa (5/5): -
• Dorottya (7/5): Spacious flat, cleanliness needs to be improved - The place was quite spacious, comfortable for one person. The bed was comfortable, the AC didn’t have a weird smell. Location was fair enough, close to bus stops and 15min to the subway, nice residential neighbourhood. No issues during check-in, but the system didn’t let me check out for some reason, however the staff helped immediately over the ipad installed in the flat. Lot of room for improvement in terms of cleanliness. Bed, toilet and fridge were clean, but there was dust and hair all over the floor, stains all over the doors, and the kitchen was dirty. I wiped down every surface and handles, the wipes turned grey and brown.
• Sachiko (8/5): -
• Yann (5/5): -
• Lee (10/5): -
• Ruth (4/5): - Close to onsens, not too far from the city Totally indifferent stuff, every our request was, even a trivial one, was declined. Trash container was in the Same room with the bed, and the bed itself was small for 2 people. It was also noisy, Even ear plugs did not help. Never vagain
• Anny (7/5): Clean, good location, but not special - Close to the station. It was clean. There were no mugs to make coffee or tea! It is very weird that it provided rice cooker but not simple coffee or tea.
• LOK KIU (8/5): -
• Shannon (9/5): Great location near the port - Great location near Hakata port. Comfortable bed, space to cook if needed. Great for a couple of nights. There was a washer but no dryer which isn't a big deal if you're okay with clothes drying on a hanger. It doesn't tell you when checking in that when you need hot water you need to turn it on which we didn't realise initially. There was also a blue flashing light in the bedroom that was not ideal when trying to sleep.
• Moon (10/5): - 역까지 강따라 걷기 좋음 시설 좋음 호스트 친절함 숙소에서 바라보는 풍경 좋음 머리 말릴 때 볼 거울이 없었음. 근데 이건 돈키호테에서 아무거나 사와서 해결 가능. 그 외 단점 없었음
• Kyoko (1/5): Not satisfied with the price - Floor was not clean and we found hair several places in the living room. The building floor has bad smell and dark which make us feel unsafe.
• Hiromi (7/5): -
• Mary-Anne (8/5): - Good location and facility. Quite roomy with cooking facilities and a washing .machine . Unmanned so never saw staff except on the computer. Bed was comfy. All in all a good stay. The name of the place is in really small print outside so easy to miss.
• GEUNWOO (10/5): -
• Hideaki (6/5): -
• MAYUMI (4/5): -
• Takano (7/5): 泊まるだけなら満足 - 必要最低限のものは揃っていた点 中心地からやや遠い点 全身鏡が欲しかった
• EmilManfrini (8/5): -
• Feng Hsiang (8/5): 離車站稍有距離，但一應俱全還算方便，附近神社、便利商店也是都能走路就到的，若是看演唱會更是方便喔~ -
• Fu-Yao (8/5): -
• DUN JIE (7/5): -
• Nash ku (9/5): 下次有機會還會再來住 - 良好的空間感，及陽台視野，及安靜的居住環境，設備該有的都有，有小廚房可以簡單烹煮餐食 離中洲川端地鐵站稍遠，要10-15分鍾走路
• MIN LIN (8/5): 很不錯的旅遊經驗，客房乾淨，插座有點少 - 地鐵站稍微遠了點，但住宿地點附近有公車站，到福岡跟天神都很方便 都還不錯，冰箱跟浴缸有點小，插座滿少的
• Manal (10/5): -
• LIU (10/5): -
• LIU (10/5): 好极了。 - 不需要直接面对前台人员，对社恐很友好。设施很齐全，房间干净整洁。 其中一个枕头闻起来不是很好。
• Vivian (7/5): For short term, 1 person is enough. - The property is for 1 person mainly with all your needs. Not to crammed. The kitchen needs more supplies, like coffee cups, condiments, etc. Absolutely a full size mirror. A/C is not adequate.
• Minato (10/5): -
• ok (9/5): 繁華街に近くリーズナブル。清潔感あり充実した設備です。 - ネットフリックスが見れたので、かねて見たかった「愛の不時着」をたっぷり見ました。 中心街に近いのに、リーズナブルな料金で良かった。 洗濯機、レンジ、IHコンロ等の設備も良かった。今回は使わなかった。 タクシーの運転手さんもここをご存知でした。 1料金に清掃料金が上乗せされるのですが、客が清掃します、という選択肢はたぶんないので、表示方法が解り難く不誠実 閑散期の平日は割引ですとすれば、納得するかも？ 2お茶のティーパックとコーヒードリップパックがちょっと置いてあれば、おもてなしの心が伝わるのに、残念でした。歯磨き用のガラスコップも欲しかった。 3とにかく、普通のHOTELにある、備え付けの案内冊子が、無いので風呂の給湯方法やTVの見方、チェックインのパッドの方法等など案内が不足です。　私のような高齢者は戸惑います。　印刷が難しいのであれば、QRコードの利用のマニュアルページがほしい。 4一般の住民の方が居られるので、1Fドアの解錠のもたつきや深夜の騒音、エレベーター 共有フロアーでのマナー等、海外の方でも解り易い案内マニュアルが必要。 5バスルームのシャンプー等がマグネット設置の容器なので、上から押したら容器ごと下に落下して蓋が開いたので、半分以上下に溢れてしまいました。改善お願いします。
• Hi (7/5): - 立地が良い（天神へのアクセスよき） TVはNetflixからYoutubeなど色々見れるので良かった　 タブレット使用してチェックイン、アウト簡単 臭いが気になった（部屋、エレベーター） 他のところは良かったが特にベッドに髪の毛、ホコリがたまってた アメニティ置いてる場所わかりづらい
• Isa (7/5): - Fijne ruimte en badkamer. Prima keuken met koelkast incl vriesvak. Er zijn veel lichtjes in de kamer die niet uit kunnen. Dit is storend met het slapen. Wij hebben er kledingstukken etc voor gehangen.
• Nicoleta Marina (10/5): Perfect - Totul! De la personal, până la curățenie, cum era amenajată camera și mai ales că am avut și aspirator/fier de calcat/AC/ uscător de păr. -
• Juan (10/5): Exceptional -
• Tran (9/5): Superb - Clean
• Omer (7/5): Good -
• Catherine (5/5): Over priced - Unfortunately we felt very disappointed with our stay at Portside Avenue. The location was great, near to the ferry port and areas to eat. However the apartment itself had a lot that could be improved. The building is covered in scaffolding (we were not made aware of this), which wouldn’t be an issue other than there were workers directly outside the window that could see inside and it was very noisy. There were no instructions inside the property for how to use the facilities - we couldn’t do a wash as we weren’t sure if it had a dryer, and you have to manually switch on the hot water for it to work. Not an issue, but would have been helpful to have known. The bed was very uncomfortable. The mattress has a split in it (as if it could be used as a sofa too) but this split is towards your hear when you sleep, so there’s an uncomfortable gap in the middle of your back. The plug socks on the bed are directly above your head when you sleep and so can’t be used. The other sockets are taken up from various things in the property, including an iPad, which is used for check in but doesn’t go into sleep mode and was on a loud volume. We had to mute it and try to angle it away from the bed as the light was on it all night. There’s facilities to make a hot drink, but no mugs to drink it from. The building feels very run down when you enter and the lift is questionable. Overall, this stay was our most expensive in Japan (£105) and by far our worst. Very poor value for money and I wouldn’t recommend.
• Edwin (6/5): Pleasant - Very fast and friendly reaction from the remote receptionist to our questions. The mini apartment felt a bit spartan. We did not like the bed, nor the harsh lighting in the room. Having to wash our towels every day because we got just one set person for the whole stay was a bit unexpected.
• Kim (10/5): Exceptional -

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