Yoshiike Ryokan

Location: Yumoto 597, Hakone, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Massage services
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Television in common areas
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Premium Large Room

  The spacious triple room offers a tea and coffee maker, a safe deposit box, as well as a private bathroom boasting a shower and a bidet. This triple room has yukata, heating and a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key card access

• 【池の棟】Japanese style room with Garden Side

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features tatami, a tea and coffee maker, a safe deposit box, yukata, as well as a flat-screen TV. The unit has 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

• 【山荘】Private open-Air Bath Room【桃李】

  The private open-air bath is a top feature of this family room. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features tatami, a tea and coffee maker, a safe deposit box, yukata and a flat-screen TV. The unit has 1 bed and 3 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

• [Main Building] Japanese-Modern Twin Room with Hot Spring Bath - Adults Only

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features a tea and coffee maker, a safe deposit box, a sofa, yukata, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access

• [Main Building] Family Suite with Hot Spring Bath

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features a tea and coffee maker, a safe deposit box, yukata, heating, as well as a flat-screen TV. The unit has 2 beds and 4 futons.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access

• 【池の棟】Standard Room, Garden Side - 10 Tatami Japanese Room + Western Room

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features tatami, a tea and coffee maker, a safe deposit box, yukata and a flat-screen TV. The unit has 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

• 【池の棟】Japanese style room with Garden Side - Corner Room

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room offers tatami, a tea and coffee maker, a safe deposit box, yukata and a flat-screen TV. The unit has 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

• [Main Building] Standard Room, Garden Side

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features tatami, a tea and coffee maker, a safe deposit box, yukata and a flat-screen TV. The unit has 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

• 【山荘】Private open-Air Bath Room【合歓】

  This family room's special feature is the private open-air bath. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room provides tatami, a tea and coffee maker, a safe deposit box, yukata and a flat-screen TV. The unit offers 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

• 【山荘】Private open-Air Bath Room【木犀】

  Guests will have a special experience as this family room features a private open-air bath. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room offers tatami, a tea and coffee maker, a safe deposit box, yukata, as well as a flat-screen TV. The unit offers 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

• Room Selected At Check-In

  Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room provides tatami, a safe deposit box, an electric kettle, yukata and a flat-screen TV. The unit offers 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Yukata
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Hand sanitiser

• Japanese-Style Room

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room provides tatami, a tea and coffee maker, a safe deposit box, yukata, as well as a flat-screen TV. The unit offers 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

• Japanese style connecting room

  The spacious family room offers tatami, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The family room features a safe deposit box, yukata, heating, as well as a flat-screen TV. The unit offers 8 futons.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

• Hollywood twin room with Private Onsen - Adult only

  This twin room's standout feature is the private open-air bath. The spacious twin room offers a tea and coffee maker, a safe deposit box, as well as a private bathroom boasting a bath and a shower. The twin room features a sofa, yukata, heating, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Bidet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access

• [Main Building] Japanese-Modern Twin Room with Shower Booth - Adults Only

  Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room offers a tea and coffee maker, a safe deposit box, a sofa, yukata and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access

• 【山荘】Private open-Air Bath Room【千両】

  This family room features a private open-air bath. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room offers tatami, a tea and coffee maker, a safe deposit box, yukata, as well as a flat-screen TV. The unit has 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Bidet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Smoke alarm
  • Key access
  • Key card access
  • Tatami (traditional Japanese flooring)

Guest Reviews

• Jean-Philippe (8/5): - Le cadre, l'emplacement, le service
• Rao (10/5): -
• Arantxa (10/5): Nos ha encantado este ryokan. A la entrada nos atendió un señor que se esforzó mucho en ayudarnos. - Nos gustó mucho la cena tradicional. Y sobre todo el Onsen exterior, una maravilla poder disfrutar del Onsen en ese precioso jardín. Por decir algo, que el baño estaba un poco anticuado.
• Sophie (9/5): -
• Daniel (9/5): - All
• Peter (10/5): - Everything Nill
• Fatih (10/5): -
• Tristan (10/5): -
• Alessandro (10/5): - Sehr sauber, top Zimmer, super Service und ein traumhafter Garten. Der Onsen ist sehr authentisch. Kann ich vollstens weiterempfehlen. Alles top.
• Lucy (9/5): Amazing hotel in a great location with the most peaceful onsens. The garden was breathtaking! - The rooms were so clean and comfortable with amazing appliances and views. The onset was one of the best experiences ive ever had. So clean and relaxing a truly amazing experience. The kiseki dinner was amazing truly an art. The kiseki dinner was a little too much food if they got rid of one course it would be perfect. Otherwise, we were getting way too full.
• Anne-Marie (10/5): -
• Juleena (10/5): A very beautiful resort with great services. - Great location, convenient Beautiful room and garden. Love the complimentary drinks too
• Maria Elisabetta (10/5): -
• Matthew (9/5): Lovely place! So fun. Loved the onsens. - Onsens were great. Food is very traditional Japanese. If I went back, I would probably do food on my own, but it was fun.
• Ana (9/5): -
• Nestor Guillermo (9/5): -
• Cat (10/5): Lovely place to stay and treat yourself - The staff were very kind when we checked in, including helping us bring our luggage to our room. The room itself was incredibly spacious and the private onsen was amazing. Really enjoyed using the onsen after a long day of walking. I also recommend walking through their garden at night. The ambiance is completely different from the daytime. Lastly, location is convenient. It’s close to the bus stops and the train station - easy to walk to even with luggage. Highly recommend staying here!
• Michel (10/5): Un séjour exceptionnel et dépaysant - Le raffinement généralisé, depuis le bâtiment jusqu’au jardin exceptionnel, le onsen de grande taille, le personnel très à l’écoute, la qualité du restaurant
• Roberto (8/5): Instalações muito antigas por dentro - O jardim de fora e os spas realmente surpreendem e foi por isso a minha nota 8 Fica a desejar nas acomodações que são antigas principalmente as casas de banho que tinham um cheiro estranho mesmo como alguns corredores do ryokan. Paro o preço que é por noite não voltaria.
• Alexandre (9/5): Le grand luxe et confort royal. - Très bel hôtel, idéal pour profiter des onsen réputés de la région. Etablissement très confortable avec un personnel aux petits soins, comme toujours au Japon. Délicieux jardin japonais.
• Kurtley (10/5): -
• yuhao (10/5): 夯 - 夯 无
• Leon (10/5): Entspannung pur - Ein sehr sehr netter Aufenthalt. Der Garten ist sehr schön aufbereitet und wesentlich größer als erwartet und die Freiluft Onsen waren fantastisch. Auch das Personal war toll, höflich und hilfsbereit, bei jeder Kleinigkeit stehen direkt zwei Personen an deiner Seite und bieten ihre Unterstützung an. Auch die Lage ist super, der umliegende Ort bietet viele Essensmöglichkeiten und das Hotel ist zu Fuß in nur paar Minuten zu erreichen Sehr empfehlenswert!
• Sarunas (10/5): The highlight of the trip in Japan - We did not expect to have this much luxury and conveniences. The staff was very welcoming and immaculate, the front desk explained everything about the ryokan very quickly, and gave the map with all points and directions marked. Everything was a highlight of our trip. Dinner felt very michelin like. It was clear they put a lot of thought in the presentation and the food itself. Onsen was nothing like we experienced before. We went for the second time in the early morning at 6:30 AM just to experience it again. There's a QR code where the rules regarding the onsen was thoroughly explained. The garden was spectacular. The traditional room was very nice, and the futon bed was so comfy.
• María Alejandra (10/5): ESTUVO ESPECTACULAR LA ESTADIA EN ESE HOTEL . NOS ENCANTÓ!!! - NOS ENCANTÓ LA CENA. EL DESAYUNO NO NO PARECIO TAN RICO....
• Oliver (10/5): tolles Ryokan - tolles Onsen traumhafter Garten zum Verweilen und Entspannen bestes Teppanyaki (Wagyu Sirloin A4) auf unserer Reise im Yoshiike-Steakhouse
• Sangita (10/5): - This hotel is just perfect in every way...large rooms beautiful garden. Amazing indoor and outdoor hot springs to enjoy. Near a station to get around and will be definitely be recommending this hotel to everyone.
• Thomas (8/5): Absolutely stunning Ryokan - Absolutely beautiful garden and Onsen Service in the restaurant could have been better
• Tomthong (10/5): Stayed here twice already and would come again - Great onsen, cute yukatas, amazing staff service who are all friendly, beautiful garden for relaxing, traditional rooms with garden view, delicious dinner and breakfast. Everything was really great, I keep coming back here when in Hakone.
• Daniel (10/5): -
• Rehan (10/5): -
• Pascal Paco (10/5): -
• Alex (10/5): Relaxing - The onsen was so cool, the breakfast was unbelievable!! I would choose that over an English breakfast any day. Also the massage therapist is a true healer. The location being right in town and also close to a bus stop!
• victoria (6/5): - La Chambre japonaise et sa salle de bain, n'est pas rénovée, la vu n'est pas exceptionnel vers l'arrière , pour le prix payée la chambre devrait etre rénovée. vétusté de chambre japonaise
• Ajay (5/5): Would not stay again - The place is overpriced. The food was not good. I got an upset stomach. Food
• Jacob (10/5): -
• Roxane (8/5): Superbe ryokan en plein centre d’Hakone avec un sublime jardin - Le jardin est sublime, les chambres avec vue sur jardin très paisibles, l’onsen est très agréable, le personnel est très serviable et le ryokan est très bien placé dans Hakone ! Un vrai petit paradis Le petit déjeuner japonais qui est très certainement délicieux mais pour des estomacs européens c’est un peu trop violent
• Serena (8/5): -
• vishwa (9/5): - Hard checkout time at 10 was bit harsh. Had to pat 11k just for an hour. Usual checkout time across hotels and resorts is 11am. This needs serious reconsideration
• Lisa (10/5): -
• Damla Pınar (4/5): It doesn't worth for this price. - The room with private onsen was really nice. The garden and view were beautiful and relaxing. Dinner and breakfast are traditional and delicious. Massage therapist was good. The staffs were not from Japan and most of them had a very pool english or it was difficult to understand. The service needs serious improvement. The facility should invest to staff more, the attitude was not professional. There were mosquitoes and it was so uncomfortable. Massage salon has 0 ambiance, it was like a medical massage under a white light like a surgery room, and there is only one male massage therapist for your information. (he was good by the way)
• Gonzalez boysselle (10/5): -
• Harri (10/5): - Hieno paikka. Upea puutarha ja kokemisen arvoiset lämminvesialtaat. Huone oli erittäin siisti. Iso majoitustila meille neljälle majoittujalle. Tilaa oli reilusti. Tatamilattiat ja isot ikkunat olivat plussaa. Henkilökunta oli erittäin ystävällistä ja avuliasta. Ei mitään negatiivista sanottavaa.
• Kim (10/5): 기대만족 - 역과 가깝고 산중에 계곡물소리 호텔식 가이세키 서비스 배터질뻔.... 과거 고관대작 별장터라 볼만하고 조경 또한 휼륭하다. 주변 먹거리 많아 든든 온천 물온도가 낮아 뜨거움이 아쉬움
• Frances (6/5): I was disappointed in the beds, but the gardens were amazing. - The Gardens and Onsen were amazing. The ryoken beds were just foam mattresses on a floor. My other ryoken experiences has real futons that were much more comfortable.
• Masahito (6/5): -
• Frantzen (10/5): - Very comfortable from the moment you arrived on the preemies. All options available and fantastic service that was helpful on any question might have
• Cheyanne (9/5): -
• Aron (10/5): I am grateful to have had this authentic experience in such a lovely area. - Breakfast was excellent. Staff was very accommodating and thoughtfully adapted my miso soup from the previous. Night. It seems unnecessary to charge for sparkling water when everything else is included. Cocktails I can understand, but just a regular beverage?
• OKUYAMA (8/5): -
• SARMIENTO GOMEZ (10/5): Hotel de lujo con belleza natural y creatividad en sus servicios - Instalaciones, novedad, servicio, creatividad Todo me gustó
• Vivian (8/5): -
• Fabrice (8/5): Très agréable séjour en famille - Hotel très bien situé à moins de 10 minutes à pied de la gare d'Hakone, au style japonais très agréable. Jardin magnifique, mise à disposition de kimono fort élégants. Une excellente solution pour Hakone. Assez cher. Mais c'est le Japon.... La nécessité de réserver les repas et petit déjeuner longtemps à l'avance (cher et peu flexible)
• Rita (8/5): Don’t book a traditional room ( I think they may have upgraded Western rooms), dinner or breakfast.But do stay here to e - The property grounds are wonderful; they may have the prettiest grounds in the area. I enjoyed sitting in the gardens early in the morning and watching the birds and butterflies wake-up. It was a special experience. The outdoor onsen was lovely, as well. The ladies side is open for 24 hours so I went at 6am and had the place to myself. It was truly magical. Also, the staff at the door and the restaurant servers were all very nice. I have never stayed in a ryokan before so I wasn’t sure what to expect. What I read about ryokans was that a ryokan is generally a family run inn which I knew Yoshiike wasn’t but I did book a traditional style room and a kaiseki traditional dinner. My room had a beautiful view of the garden but the area where there was a dining table had deep scratches on the walls so was in dire need of some paint. The bathroom was dated but I was ok with that but I was surprised to see that instead of fluffy towels which you would normally expect from a place of that calibre, there was a paper towel dispensary. I am not sure what that was all about. One large, thin towel was provided as well as one small thin one , both were use for the onsen. Not what I was expecting given the rate I paid to stay there. As far as the traditional breakfast and dinner went, both were a miss. Breakfast was slightly better than dinner. Though the presentation was beautiful for both, both were pretty tasteless for Japanese standards. Or really, any standards. Which is sad. I did eat all of my breakfast, but I left some of my dinner, not because I was full but because there just wasn’t any taste . I understand that I was there during Golden Week and the dining room was busy but still I think the kitchen could have done considerably better.
• Paola (7/5): Giudizio complessivo positivo - Hall e giardini Camere vecchiotte
• Craigwilson1982 (9/5): Great Ryokan, amazing restaurant and gardens - The dinner I had across two nights here was exceptional and I honestly think the staff who attended to me delivered world class hospitality. They worked so hard I wanted to give them a hug. The outdoor onsen was great, not the best but great! The room was large , much larger than you'd expect in Japan and the facilities were clean. Some parts of the hotel perhaps due a refresh in a year or two so hopefully they invest. The gardens outside were wonderful, very well maintained and relaxing to chill out after dinner Nothing to be honest
• Polly (9/5): - Beautiful hotel with a lovely garden. Lots of space and a lovely spring bath.
• Jean-Baptiste (9/5): -
• Luis Gomes Silva (10/5): Local Perfeito - Localizacao, Jardim , das refeições peq. almoco e Jantar e do onsen, especialmente o no exterior com chuva e na altura da sakura
• Catherine (8/5): -
• Elodie (10/5): Très bien - Le jardin est somptueux ainsi que l’onsen au milieu de ce dernier. La chambre est très spartiate et sens un peu l’humidité
• Hyemin (8/5): -
• Andrea (10/5): -
• Brianna (9/5): -
• Dmitry (10/5): Отличный сад и локация, но приезжаешь сдавать чемоданы на хранение и выезжаешь из отеля рано утром, что коайне мало для - Отличное место и отель Время заезда 15:00 и выезд в 10:00 крайне мало и необычно
• Aurore (10/5): - Tout était parfait, un véritable paradis
• David (10/5): Stunning traditional Japanese resort with Onsen and great location - Absolutely beautiful hotel, with stunning gardens and Onsen. Centrally located in Hakone, and easy walk from the train station. Perfect base to do all the activities in Hakone. We did the traditional Japanese dinner as part of the room fee, which provided 7 courses and tasty local experience.
• bertrand (10/5): Perfect luxurious traditional ryokan - Beautiful Japanese garden, exquisite Japanese dinner and breakfast, Japanese style bedroom, outdoor public natural onsens, helpful staff, great with kids Nothing
• mattia (10/5): A paradise on earth. From the check in to the check out it was a magnificent experience . Don’t miss the dinner!!! - Everything was perfect, We should have stayed longer, that’s the only regret!
• Yasin (10/5): -
• Rachel (9/5): A wonderful experience - thank you ! - The staff were extremely attentive and it was a wonderful experience to stay in a ryokan in beautiful gardens and indoor and outdoor Onsen. It was well located by the station so easily accessible to explore Hakone. We found the Japanese breakfast and evening meal very interesting and unusual but not to our taste. We are unaccustomed to the variety of seafood . We would have liked a different option at breakfast , fruit , yogurt and some eggs .
• Williana (10/5): -
• Claire (7/5): - The outdoor onsen is beautiful. The Ryokan offers different room styles. The modern ones are very cosy. The traditional japanese rooms are completely different and in comparison less comfortable, but they give a more genuine experience.
• Madjid (10/5): -
• Aslan (8/5): Bien si on veut de la pure tradition japonaise - Jardin absolument magnifique, onsen plutôt sympa, chambre / appartement plutôt plus grand que la plupart des endroits au Japon. Très traditionnel. Intéressant pour découvrir le Ryokan début 20 eme Pas évident pour des occidentaux de goûters au mets très traditionnels (bcp de poissons fumés etc.), goût très tranchés. Personnel sympa mais un petit peu moins « généreux » que dans d autres endroits. J’ai trouvé ça un peu cher comparativement à d autres endroits mais ça semble être une institutions
• Enzo (10/5): - Tout était parfait, la suite familiale avec onsen privatif était exceptionnelle. Le personnel est très accueillant et professionnel, nous recommandons fortement ce Ryokan. Rien
• Gregory (9/5): -
• Bailly (10/5): -
• Elizabeth (10/5): - Amazing garden and onsen.
• Komal (9/5): Would go again - This was a traditional japanese style room which looked amazing, we didnt book onto a meal but loved the room and the onsen. They have both public and private and we chose to book in for a private onsen at a fee. The staff are friendly and helpful and there is a shop there too. The hotel itself is nice to roam around as they have lovely japanese garden. It rained whilst we were there but the gardens are beautiful. The location was also close to the train station.
• Langsford (5/5): It was a nice hotel but definitely not worth the price.not high end service/ facilities . - Huge rooms, very comfortable beds, lovely washrooms and a wonderful private onsen on the deck with a beautiful peaceful vibe . Lovely zen gardens . We purchased the meal plan and were not at all prepared for what the food would be like . We aren’t picky and love Japanese food, but these dishes ( though beautiful ) were just not what we expected and we could only sample a few things ( it was served as a tasting menu) and some things we didn’t eat at all.we opted out of breakfast because it was the same idea ( hotel wouldn’t refund that) I can see that it was fine cuisine but specifics on that were not explained on the website, had we known what to expect we definitely wouldn’t have bought the meal plan! Probably the most disappointing was that my daughter became ill ( fever,flu etc) while we were there and spent most of the 2 days in bed .I asked the desk if there was any way we could get something simple from the kitchen for her ( toast, egg,etc) and they said no, and didn’t offer any other options or suggestions. .that to me is not good hotel service. Otherwise, the common areas including the onsen area are quite outdated. Clean and well kept but old and a bit run down.
• Natalia (10/5): -
• Valentina (10/5): - Expérience incroyable. Les jardins sont magnifiques La chambre était incroyable, avec le bain privé sur la terrasse Un moment inoubliable Je conseille fortément RAS
• Michelle (9/5): - Beautiful garden, location. Ryokan full Japanese experience.
• racheroaming (8/5): Lovely experience in Hakone - We loved the gardens - absolutely amazing. The Onsen experience was great and the room was huge! It was such an experience to sleep in a Ryokan and would definitely come back if in Hakone again. Our room was very warm and unfortunately the air conditioning was only set to heat throughout the hotel at this time of year (mid-April) so we couldn't cool it down. It did make it a little uncomfortable to sleep but it was still a great stay!
• Jennifer (8/5): A comfortable stay in the midst of stunning gardens and a great base to see beautiful Hakone. - Large comfortable room and beds, beautiful gardens, handy location and handy complimentary beverages. Small issue with flies in the room.
• Brooke (10/5): - Lovely rooms and wonderful dinner and breakfast. Staff were very helpful in accommodating my son’s fish allergy, which I realize was probably a fairly big inconvenience for them given how fish-centric Japanese cuisine is.
• NAYANA (8/5): Незабываемый день на горячих источниках - Красивая гостиница с огромным живописным японским садом, традиционными номерами с татами и футонами и горячими источниками под открытым небом. Мы переживали, что на футонах будет слишком жестко спать, но они оказались очень мягкими и удобными. Источники великолепны, особенно понравилось сидеть в горячей воде в прохладную погоду и любоваться камелиями. К сожалению, не понравилась еда - это были маленькие курсы традиционных японских блюд с очень странным вкусом. Ужин и завтрак практически не отличались.
• Alicia (10/5): - The staff was incredible and the food was so delicious.this was a 10/10 cultural experience. Our whole family will remember this trip forever
• Alex (10/5): - Absolutely beautiful location. The garden is incredible and the baths are so relaxing.
• 陳 (9/5): - 食物好吃，庭園風景優美，溫泉很好泡，尤其露天溫泉很棒，離車站也不會太遠 無
• Anna Wioletta (10/5): skorzystalismy z atrakcji oferowanych przez hotel - lokalizacja bardzo dobra komunikacyjnie ,piękne otoczenia z japońskim ogrodem i gorace żródła jako atrakcja turystyczna
• Ellen (10/5): Such a magical place to relax and reset. - Very meticulously maintained grounds. Staff very helpful.
• Marc (9/5): -
• TORELLI (9/5): -
• Sue (5/5): I fell on the step in the the room and am still suffering from the pain of my fall since step was very unexpected in the - Beautiful garden The staff were pushy and food was not all the good very limited and there was not a very exiting Japanese style experience as I heard from other people who stayed at other location. The whole place needs face lift and remodeling with better presentation. Everything seems very cheaply done !
• Pablo (8/5): - SPA e bagni termali ottimi, struttura molto pulita e staff gentilissimo Cena e colazione tradizionale molto particolare e chic. Non per tutti i palati.
• Maria Fernanda (10/5): Peaceful and beautiful - The hotel has a beautiful garden, you immediately feel at peace once you enter the hotel. The hot springs are also amazing. I would definitely come back in my next visit.
• Le (8/5): Lovely place - How close it was the station, the staff were helpful and friendly, and the hotspring was lovely. The garden was beautiful.
• Robert Gregory Wheaton (10/5): -

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