Avenue Xchange

Location: 8-10 The Avenue, Aitkenvale, au

Star Rating: 8.3 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Non-smoking throughout
• Shared lounge/TV area
• Shared kitchen
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cashless payment available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby

Rooms Available

• Bed in 6-Bed Female Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Toilet
  • Toilet paper

• Bed in 6-Bed Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Heating
  • Linen
  • Toilet paper

• Bed in 8-Bed Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Heating
  • Linen
  • Toilet paper

• Single Room

  The single room offers air conditioning and heating, as well as a shared bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Heating
  • Linen
  • Toilet paper

• Queen Room

  The double room provides air conditioning, heating, as well as a shared bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Heating
  • Linen
  • Toilet paper

• Single Bed in Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Heating
  • Linen
  • Toilet paper

• Bed in 4-Bed Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Heating
  • Linen
  • Toilet paper

Guest Reviews

• De la cruz Hancco (5/5): - Hubicacion La Limpieza
• Nick (8/5): -
• AKANE (8/5): -
• Yustina Meiliana (7/5): -
• Luciana (7/5): -
• Abruzzo (3/5): -
• Kyra (1/5): DON'T STAY HER! SEXUAL ASSAULTS AND ROBBERIES TAKE PLACE!!! AND THERE ISN'T ANY PROOF OF IT! - It's a beautiful home. The management, the drugs in the hostel, the 'undesirable people' staying there more than tourists. The management is atrocious, there are A LOT of drugs in this place. Sexual assaults and Robberies where happening in the 10 days I stayed there. I got robbed for my phone upon checking out, in the facility, where cameras were but then when police asked for the footage, apparently them cameras didn't work. I couldnt progress with any criminal action.
• Cyril (10/5): Mieux serait insupportable - Super bon ! Tout était correct
• Jodie (7/5): Potential to be wonderful with some TLC - Friendly staff Spacious bedrooms Clean communal washrooms Quite hard to find- needs better signposting Kitchen was ant infested, felt dirty. Rotting food left in fridges. Really hard to find pots, pans and cutlery Our bedroom floor had someone else’s hair all over it Bed topper/blanket had stains Place just felt a bit grubby but has potential to be great
• Romain (5/5): -
• Deborah (4/5): Good price - I was under the impression that I had booked a single room. I wasn’t expecting to have a sleepover with a stranger 60cm away
• Ryan (5/5): Very far from city and very unclean and still more expensive than other options. - Staff were very helpful Very unclean- ants everywhere, kitchens rarely cleaned, no hot water upstairs, rooms smelled bad
• zhang (8/5): -
• Bob (8/5): -
• Luiz (10/5): -
• Niccolo (4/5): People stole my groceries - Big common areas with a tv and 2 kitchens Only get’s cleaned once a week and my stuff kept getting stolen from the fridge and pantry
• Tony (4/5): I didn't realise when booking that this venue is actually an old-fashioned guest house. - The communal facilities were very good. At least room had air-con. No chair table in room. No coffee, sugar, milk for a drink. No soap or shampoo for shower (shared bathroom)
• Sarah (6/5): -
• Tsung Han (10/5): Feel like home - Everything No
• Birgit (10/5): Großzügige Aufenthaltsbereiche und nette Menschen - Das Gebäude ist historisch und hat diesen besonderen Charme, der den Aufenthalt besonders macht. Das Personal ist super freundlich und geht auf alle Anliegen ein. Ich habe sogar ein Upgrade auf ein besseres Zummer bekommen! Die Küche ist mit allem ausgestattet, was man sich nur wünschen kann. Nichts
• Joshua (10/5): -
• Elia (6/5): - Staff accogliente e solare. Purtroppo la stanza non era ciò che ci aspettavamo e le lenzuola i cuscini e gli asciugamani avevano un cattivo odore. La nostra nottata non è stata delle migliori a causa di questi odori. Tutto risolvibile a parer mio, consiglio una maggiore attenzione nella pulizia per rendere questa struttura ancora migliore
• Gada (2/5): -
• Monica (9/5): A lovely spot for a stay. - The staff were very friendly and the room was quiet. I thought there would be towels provided for the shower, but there weren’t.
• Paulina (10/5): -
• 73 (7/5): -
• Paul (8/5): -
• Jo (9/5): -
• Simon (5/5): For what I paid was not value for money so low quality - The pool No Coffee mugs , coffee , tea or sugar . Mattress was old / worn. Cooking items not working. Kettles cheap and leak even though didn’t get to use them as no cups were available. Could not use washing machines or clothes lines as only 1 machine and only (what I could find) 3 portable folding clothes lines.
• Robin (8/5): -
• roediger (10/5): -
• Nicola (9/5): -
• Matthias (8/5): -
• Adu Fdez (7/5): -
• Alison (6/5): -
• Prachi (4/5): - This is a very basic place. Never to go back.
• Grigory (4/5): ok for cheap overnight stay but not good for longer stays - shower facilities not maintained, missing or empty dispensers, kitchen bin was full and smelly, location is far from everything, bus stop is near but bus not running often on weekends and it is expensive to get to The Strand or Ferry by taxi and impossible by feet. cars leaving early waking you up. also, bunk beds very shaky and not fixed to walls - i got waken up each time I turned over or person on lower bed turned. reception unattended most of the times. No good vibes or easy-going crowd - just bunch of strangers staying overnight
• Lucas (6/5): - Drain at front of property is not in properly and makes a noise when a car drives over it.
• Cama (6/5): -
• MohammadReza (8/5): -
• Zac (2/5): - Booked single room. Told had to move to shared room. No refund in price disparity. Last night was told to get refund from booking agent for last night of stay(past possible refund timeframe) departed hostel accordingly before checkout. text message at 4.55am next morning that it was now fine to stay for that booked night and checkout was 10am. 5 hours after the message was sent. Complete joke. No towels in room bathrooms were not cleaned properly. Would love refund for that last night but that never happened.
• Ricky Gudge (10/5): - Xor
• Zac (2/5): - Territory treatment regarding booking.
• orwah (10/5): - The location is excellent, and the property has fantastic facilities, a pool, a spacious living room with a giant TV, and two well equipped kitchens. The atmosphere is welcoming and vibrant, making it easy to relax and connect with others. The staff are absolutely amazing, friendly, helpful, and truly make you feel at home, like part of a family. I highly recommend staying here.
• Rodrigo (1/5): -
• Mario De Giovanni (8/5): -
• Trimboli (10/5): -
• Andrew (10/5): - ThoughCrowded it's well managed and clean Bradley deserves Kudos to his work
• Philip (6/5): Backpackers - The pillow was stained and there was no pillow case The only fridge there was full Maybe list it as a BACKPACKERS
• CHANGJUN (10/5): -
• Michael (6/5): Thanks for the memories - Cultural diversity Kitchen rules or lack of.
• Kelly (7/5): - The staff were welcoming No hot water when I took a shower. One of the cubicles I used in the ladies bathroom didn’t have any toilet paper also hand towel dispensers were all empty.
• Verified traveler (8/5): Budget accommodation option with a homely feel - Basic hostel, predominantly used by working travellers. Queensland building has beautiful original features with great spaces to relax. Good vibe. Free washing machines and plenty of room to hang out clothes. Very clean downstairs bathroom and a very kind resident kept the well appointed downstairs kitchen clean during my stay. I stayed in single private room that was basic but comfortable. Quite noisy due to being next to the pool that was where some residents hung out late in to the night. Location was quiet and safe, very near the bus stop with buses going directly to the city centre, as well as other shopping centres.
• Ariel (10/5): -
• Taylor (4/5): -
• Sarah (10/5): Loved it there! - It was like living in a big family house! Everyone helps one another and sometimes there were movie- just dance- or music nights. I even got a small tour around the facilities. Washing machines are free. The owner is the BEST <3 I'm forever grateful for what he did.
• Typhanie (8/5): Nice ! - Staff was very nice, available and friendly Space in the room Common area were clean and nice Kitchen equipment could be better
• Jane (9/5): Great place - Friendly , helpful staff, beautiful old building. I got a upgrade to a queen room. Towels and linen included. No drugs, alcohol or smoking allowed. Quiet. Limited parking at the back otherwise street parking. Seemed to be a lot of working men staying there.
• Lily (6/5): - Lots of bugs and ants in the property, however, staff were friendly
• mark (6/5): - Nice family business, they can't help that visitors think calling Africa at 3 am but forgetting they have a phone- so not need to scream to be heard...
• Michael (8/5): Very good -
• Brooke (3/5): For a one night stay that cost $290 completely not worth the money price point. - The service manager was lovely and helped us feel comfortable, so much so they even helped us locate the place when we arrived. Even responding after hours when the WiFi password did not work. Bed was comfortable enough and air conditioner was fantastic. Most other guests were courteous. There was a no drinking policy on site and however there were a few males drinking alcohol inside late at night. I understand it is a backpackers however we were made very clear about the no drinking rule. The bathroom was very untidy, once again not due to staff however no paper towel was available and the hand soap was in a dispenser that was broken and unable to squeeze out of. Price was a very large sum, understandable due to the event on however these aspects stated above helped us feel our money wasn’t spent wisely.
• Richard (10/5): - Staff is friendly and very accomodating
• Brenda (10/5): - Such a grand old building with an interesting history. The manager was lovely to deal with. My Queen room had the basics and was clean and tidy. There were 2 toilets and 2 showers on the ground floor but watch out if the toilet paper has run out by early morning! The lounge area upstairs is great! Some parking behind the building but I had to park on the street - which was fine. I stayed for 3 nights and would definitely stay there again.
• Mackenzie (6/5): Pleasant - Rooms were very small but ok
• ROSITA (8/5): - It was clean, safe, and homely. Friendly, helpful staff at front desk..
• Lea (8/5): Very good -
• Yi (8/5): Very good -
• Leisha (10/5): - Staff went above and beyond to help l. Many thks
• Robert (6/5): Pleasant -
• Daqian (10/5): Exceptional -
• james (8/5): - Quiet. Clean
• ARIEL (6/5): - My room is connected to the back exit...laundry....toilets...Smoking area. Plus the swimming pool is at the back... So noisy most of the time..Smoke coming inside the room..Most guest dont respect others..i thought i was in another country!!!
• Stephenson (9/5): Superb - Everything Nothing
• Masters (9/5): Superb -
• Ariel (6/5): My 2 nights stay at 1bed single room/shared aminities - I like the %discount by Booking.com. Understaffing/ noise/level of security
• Amanda (7/5): Good - Staff were very friendly, Room was clean even tho it was a bit rough around the edges. Was big enough for what we needed and was great having a table in our room. Bathrooms were clean and was central to where we needed to be. Didnt have a chance to try the pool but it looked inviting Wasnt overly impressed with a 5.30am fire alarm that went long enough to wake us up but not long enough for the fire brigade to need to be called. The kitchen (guest dishes) was miraculously cleaner later that morning tho.
• Darren (8/5): - Basic but clean and nice
• Fujii (10/5): Exceptional - The manager is so friendly and kind The property is so clean. They’ve got a nice pool, veranda, and living room. It was a short-term stay but I’ll definitely come back there if I visit Townsville again.
• Álvaro (10/5): Exceptional - Bailey is the best manager! He is super comprehensive and a good worker! Was really nice stay there cuz, like he said to everyone “anytime I can help you, just let me know”. AMAZING person!
• Kyrene. (9/5): Superb - Just like a home away from home. Warm and welcoming.
• Michael (10/5): - The greeting at reception was extremely polite and friendly, the staff were polite and respectful of privacy and open to help in any way possible. Rooms were very clean and as was the rest of the property.
• Rubenherol (8/5): Very good -
• Matthew (8/5): Very good -
• K (9/5): Comfy area - Super comfortqble and coze to stay i can watch netfliz and game. Manager was supet kind welcoming all time. Swiming pool was super clean and enough wide to enjoy it. Kitchen envirnment unorganized due to othet guest's low higyen level.
• Christlyn (10/5): Exceptional -
• Owens (7/5): Descent stay, nice staff, clean and tidy. - Nice size common areas. They also put on a bbq. No locks on doors is a bit concerning.
• Yasmin (6/5): Pleasant -
• Carly (9/5): Superb - I stayed at the guesthouse for a couple months and it was great. The location is super close to the grocery store and bus stops and I loved the pool. Heidi and Peri are very friendly and helpful! The only thing I’d say is that the single beds are spring beds so that could be a bit uncomfortable if you’re not used to it.
• Llinos (8/5): Gem of a place - Easy to find, what a gem of a place, parking around the back. Had a queen's room, lovely air-conditioning. This place upstairs is an architectural dream, original tin pressed ceiling and wall panels, stained glass windows, wooden flooring. Beautiful place. What didn't I like, that bloody fire alarm beeping in the lounge, but they said it's a moisture issue
• Mechel (8/5): Great experience - It was really cozy & the owners where really friendly! The hostel was clean and not crowded. The 'living room' that everybody can use was large & really cool old style.
• Gary (10/5): Exceptional -
• Benjamin Lucas (10/5): Great service - The staff went above and beyond to ensure that we had the best possible experience. We were even picked up from the ferry terminal when public buses were not running due to flooding. Dinner in the upstairs dining area was a great opportunity to meet fellow guests/travellers
• Kah (10/5): Exceptional - Excellent management, friendly people
• Michael (8/5): - I wasn't used to a shared toilet and shower, but the other occupants were very amenable and the overall experience was good. If you are used to the shared amenities this is a very good option.
• Charles (10/5): Exceptional -
• Mila (10/5): Exceptional - The place and the location are nice and the family who’s living there and welcoming you is more than lovely !
• Toby (10/5): - Cheap, clean, lovely stay with great staff!
• Claudia (7/5): Good - Chill atmosphere,great host,unique location The wifi wasn't really working good
• George (10/5): - Very relaxing and comfortable stay. The management were always ready to help with anything.

Photos