Victoria Palace

Location: Vatutina Street 17, Atyraū, kz

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 02:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Ironing service
• Private check-in/check-out
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Thermometers for guests provided by property
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Covered parking
• Secured parking
• Fishing nearby
• Beach club nearby (surcharge)
• Beach toys
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Single Room

  This air-conditioned single room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Junior Suite

  This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a balcony with city views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Single Room

  This air-conditioned single room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Mosquito net
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Valeriy (7/5): -
• Rustem (7/5): -
• Planeta8888 (8/5): -
• Олеся (10/5): -
• MUKHAMBETZHANOV (4/5): - Место расположение Номер заявлен для двоих взрослых, но были недочеты: предоставлены только одни тапочки, вместо двуспального покрывала — одно односпальное, также в номере не было питьевой воды. Хотелось бы, чтобы комплектация номера соответствовала размещению на двоих.
• Farid (10/5): Great value for money, will stay again - Staff is very friendly and helpful, location is very good, excellent value for money When you visit any hotel or property, you should have adequate expectations considering price and services you get for this money. Facilities, especially bathroom was not ideal with some drawbacks, like small, outdated and post-soviet vibe, but again, overall, property is great value for money.
• Anuar (8/5): - Все соответствовало описанию. Хорошие завтраки. Единственное не хватало фена
• Mikhail (10/5): -
• SYelf (9/5): - Был в командировке, основное условие для меня было - тишина вечером ночью. Меня всё устроило. Расположение гостиницы вполне подходит под мои пожелания. Большое спасибо приветливому и заботливому персоналу!
• Victor (9/5): -
• Damir Tukhvatullin (10/5): -
• Tatyana (7/5): -
• Valeriy (10/5): -
• Zhanbolat (6/5): -
• Mikhail (8/5): -
• Yerlan (8/5): -
• piano (10/5): - Отличное расположение, приятный очень тихий район, вокруг много магазинов, кафе и аптек Персонал супервежливый и приятный, девушки на ресепшене солнышки В номере чисто
• Константин (10/5): Было всё отлично, был приветливый персонал, который быстро реагировал на все просьбы. - Всё Не было такого
• Павел (10/5): -
• Askhat (9/5): за такие цены достаточно хорошо, все таки есть горизонт куда расти - Относительно тому что в Казахстане за такие цены отсутсвует завтра в большенство местах, с учетом здесь есть возможность выбрать завтра и кондиционер в номере. по крайнемере работает и охлаждает. двери закрывается на ключ и служба безопасности всегода на месте. А персонал всегда рады вам помощь. матрацы наверное расчитанные на бюджетный вариант, освещение больше холодного света и это немного дискомфортно, а также есть спец химия для удаления и очистки возле кранов для воды. Это у нас мало практикуется
• Abat (8/5): -
• Shah (8/5): -
• Дастан (10/5): - Находится в тихом районе
• Dmitry (8/5): - Всё понравилось. Единственное замечание / пожелание - чтобы мусор при уборке в номере выносили всё-таки каждый день. В целом по соотношению цена / качество / географическое расположение место практически идеальное.
• Kazak12 (9/5): Superb - A room on the ground floor with 3m high ceilings, the ceiling height is really matters, it gives you a feeling of an expensive hotel and comfort also. Wide bed was very cozy, dont want to get up of it, especially pillows were perfect: of ideal density and size. There were disposable slippers, tooth brush/pasta, liquid soap. The room was warm Bath room was not cozy, but ok
• Limesh (1/5): Bad - Nothing In my booking, Air conditioning and heating both were included but hotel refused to provide the air conditioner remote control. The room was over heated. I could not sleep in the night. I tried to open window and mosquitoes came inside. Why Booking.com gives false promises???? I registered official complaint immediately but booking.com has not resolved it yet.
• Norman (10/5): A comfortable and efficient hotel -
• Bahaa (6/5): Pleasant -
• Aigul (7/5): Good -
• Yerkin (7/5): Good -
• Максим (9/5): Superb -
• Danash (6/5): VP stay - Nothing specifically was outstanding. Quite good. Nothing specifically was repelling. Not bad.
• Ainur (10/5): Exceptional -
• Ainur (9/5): Superb -
• Ray (7/5): Good -
• Ainur (8/5): Very good -
• Sergey (7/5): I only spent one night here to wait for my plane, a nice middle value hotel, nice attentive staff, cozy room, good locat - friendly staff, very helpful, asking if I needed dinner , receipt etc. , always smiling - the service as it should be in a good hotel. the number on the 3rd floor with a window on the included ceiling was very cozy. location is good, near the river, an outdoor restaurant Aladdin is very close. you could buy dinner in the hotel (, but I just didn’t try. looks it’s really been *** back in the day, but now it needs some refreshment or renovation. the breakfast was ok but I wished there were some sausages or bacon in fried eggs. no AC in the corridor for some reason.
• 65johan (4/5): Totally local - This hotel is cheap and very local. The service from the people is very friendly if you don't speak or understand the Kazachstan or Russian language. With using your commen sense you will manage. I used the set meals for breakfast and dinner and that's very good. In the evening i didn't have warm water 💦in the shower. On the site the hotel looks nicer than it is, still not to bad. This is OK to stay for one day.
• EniLora (6/5): Quite decent and comfortable. - We basically needed a place on our way through, so location was not that important. That said, we did walk to dinner (1.5 kms away) over a nice pedestrian bridge, and afterwards for a walk to the river side. We do like walking. Staff and service was ok, friendly enough (and in English). Comfortable, clean room. Smoking was allowed so do check rooms for possible lingering smoke smell. Wifi ok. Functional bathroom. Breakfast was ok, not great. Off street secured parking. Good value for money.
• K0lya (6/5): Reasonable hotel - So you've got to go to Atyrau on business, probably because your employer is linked to the oil and gas industry. You've noticed that the flight to Atyrau from Amsterdam is expensive and the well known hotels are exorbitant. As this hotel has a web presence you may have noticed its rates are more civil. I stayed for a week and I slept well. The room was run-down but not alarming. Staff were distant but not rude. Breakfast is poor - don't bother. The hotel location is quiet and out of the way - use taxis or transport laid on by your employer.
• Takhmina (6/5): Okay for a very quick stay - I always have to stay here as this is the hotel right near our office in Atyrau - 5 minutes to walk. And that's about 3 bucks to get a taxi anywhere around. The hotel is soviet type with poor breakfast but is okay for 75 dollars a night including this very breakfast. The staff is friendly, room is very simple, conditioner works perfectly, couple of English channels. I thought I was the only one in the hotel as I was eating alone all the time. You can get room service but I did not have dinners there. There is a both robe and flip-flops in the room, bottle of water as a daily compliment. Again, nothing speacial, all you need and nothing more. I heard zhilgorodok (district name) was rather dangerous but it's ok as long as you use cheap city taxi.

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