Westminster-Gem

Location: Howick Place, London, gb

Star Rating: 8.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Grocery deliveries
• Allergy-free room
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Television in common areas
• Express check-in
• Free wired internet
• Internet access
• Covered parking

Rooms Available

• One-Bedroom Apartment

  This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a refrigerator, a dishwasher, an oven and a toaster. Boasting a balcony with city views, this apartment also features a washing machine and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Trash cans
  • Wine glasses
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Nicholas (6/5): OK. - Location was good and it was clean. Directions and instructions were clear. It’s a nice spacious apartment. It’s opposite a massive building site. The bed and bedding are very cheap and there was no shower gel or soap in the bathroom. We had a Teams call and it was hard to get the place looking well lit. For £150 it would have been a bargain. For £300 it definitely wasn’t.
• Emma (1/5): The worst stay and experience in over 8 years. - The only thing we liked were the mirrors. The apartment was in a poor ish state, with water damage to the cupboards and a huge crack in the glass behind the cooker. Massive construction site in front of the building, which makes it extremely loud and indiscrete. Barely any decent food places around. No bin bags in the bin, dirty glassware, and a bad odour on the corridors that makes you sick. The host, Norbert, is extremely disrespectful and a scammer, barely speaks English, and seems like he has absolutely no clue of what he is doing. He has tried scamming us for between 1000£ and 500£ in cash, harassed us, blamed us for things we haven't done, and is now threatening me and is lying to customer service that I have been violent. I have clear evidence where he is trying to extort me for money, completely disregarding the rules and regulations of the platform he is using. The apartment is not a gem. It is small, below basic, crowded, and is not worth 250£ a day for sure. Keep in mind that I use booking.com and airbnb several times a week and have proven a record of being an excellent guest. I am now being blackmailed and slandered by this individual for an unsecured, hazardous cupboard(worth 40£ at Ikea), they had in the bathroom that has collapsed on my fiancé when he tried to hold on to it. Protect your energy, know your rights, stay somewhere else.
• Matthew (10/5): Exceptional - Location superb. Walking distance to many London attractions, restaurants, theatres etc. Unable to open balcony door for ventilation - OK in autumn but could be unpleasant in summer
• Francesco (10/5): Location, location in the heart of London. - Location, comfort, cleanliness, facilities. Gatwick Express then a short walk from Victoria Station. We walked everywhere, did not need a cab at all. Used the trains if we wondered further. Norbert was the most attentive and helpful host I have ever dealt with. Nothing
• Izzah (9/5): Superb -
• Jerome (8/5): Great location, good contact with host, needs some attention to maintenance. - Well located in heart of Westminster near Victoria Palace Theatre and Victoria Station. Comfortable stay. Looks directly into a multi tower construction site with attendant noise. Requires attention to maintenance in kitchen & bathroom.
• Peter (10/5): Fabulous location for walking to tourist attractions and shopping. - The accommodation was fine for us as a couple and location was excellent for walking to Buckingham Palace, Parliament Buildings, Westminster Cathedral, and Victoria Train Station. Also shops were very close by too The adjacent property is a building site for a several storeys building, which wasn't a great from our window.
• Judith (6/5): Pleasant - Location was excellent for sight-seeing. Some of the facilities and appliances were broken. Instructions from the owner were vague and incomplete.
• T. (9/5): Superb -
• Kwok (9/5): I would stay here again! - Location was perfect for me as it was bang in the middle of where I want to go. It saved me getting tube which are normally a pain. The amenities that was provided by the host was excellent. Everything I needed was here. I even forgot my 5w plug to charge my device but that was available in the room. The whole property was very clean. I was told before I arrived that the balcony door was broken which isn't a big problem.
• Andy (10/5): Amazing property in the heart of London - Fantastic property in an amazing location that gives you the freedom to relax and unwind in your own private space after a day of exploring London. Norbert was an excellent host and kept us updated throughout the whole process and was very kind. Shower was quite slippy, perhaps an anti slip mat option could be an idea for some people who aren’t as good on their feet.
• Danny (8/5): Nice modern apartment in the middle of everything, so no transport needed, loved the Netflix to 👌 - Prime location, beautiful modern apartment No sofa bed just a sofa 👎
• Martin (9/5): London is a wonderful, impressive city that immediately draws you in. I will definitely come back. - The central location in City of Westminster was perfect for all daily trips to the sights. Very courteous and always easily accessible host with helpful tips. All public transport in the immediate vicinity. Uncomplicated checkout. Finding the correct address was only possible after contacting the landlord. This could be described better. However, it was not a relevant problem, as uncomplicated and very helpful contact was always possible via messenger. Regardless of where you are staying, London loves cashless payments. If you use cash, you are an outsider. Unfortunately, this has not yet made it to the travel guides.
• Sabine (10/5): Perfect stay - Lovely apartment in a great location. Norbert was always really quick to reply and very obliging. The check-in process was easy and well-explained. Nice interior, very clean and cosy. Would definitely book again!
• Valeriia (8/5): Very good - The location of the apartment is really great. Accommodation has all the amenities needed.
• Audrey (10/5): Had a wonderful time staying in London! - Loved the apartment! It was comfortable and so conveniently located. It was within walking distance to so many of the main sights. The host was kind, helpful and responded quickly to questions I had. Would definitely stay here again! I had no complaints.
• Angelika (9/5): London and Westminster Gem are a recommended combination -
• Christoph (7/5): Perfect flat for a trip in the very heart of London. - Located in the heart of London, a short walk to Big Ben and public transport almost in front of the door. We did not spent so much time in the flat. The flat is perfect for 2 The carpet in the sleeping room needs to be replaced.
• Andrea (10/5): Great little place close to Victoria - The host was very easy to contact and willing to answer any questions we had.
• Adela (9/5): Superb - The flat is very well located, close to 2 train stations, Victoria and St James, a 10-minute walk to Big Ben. It is clean and equipped with kitchen utensils, the sofa in the living room is not extendable, but it is comfortable enough for a child to sleep on. There is construction work happening in front of the building, but it wasn't a bother considering we spent the whole day exploring London. Norbert was a good host, responding to messages promptly whenever we had a question. The flat does not have European plug-in, but you can buy an adapter across the street at Robert Dyas. It was an adventure to open completly the balcony door, but Norbert helped us, we needed a key and assistance.
• Mark (10/5): Exceptional - Was a very nice apartment to stay in during my weekend running the marathon. Was clean and quiet. Would highly recommend
• Jerome (10/5): Great and cosy appartment - Perfect location pretty close to Victoria train station, access is very easy, flat is clean and has all the necessary equipment. Recommended at 💯 !
• Craig (10/5): Great apartment, great location, and easy to deal with the owner. - Clean, spacious and well equipped. N/a
• Chung (10/5): Exceptional - Pefect location!
• Maria (9/5): Recommended!! - Extremely convenient location, very clean place, big spaces There is room for improvement in the instructions for opening and closing the window in the living room :)
• Myungeun (10/5): Perfect location!!! - Location, location and location! All the main attractions are within walking distance. The host, Mr. Norbert was easy to communicate and helpful. My next London trip, I want to stay here again. Thanks for sharing your beautiful apartment with us!
• Jeifri (10/5): Exceptional -
• Murly (10/5): Just go there! -
• Vera (8/5): Very good - Norbert was a great host, who let me stay a bit longer so I could finish an online meeting. All in all a very good apartment to work from. Very central in the city centre and near metro stations and cafés. Even though there is heating in the apartment, I felt cold sometimes- but it was unusual cold weather for London.
• Khoury (10/5): Exceptional -
• A (7/5): Good - Spacious downtown The lighs in the living room could be cosier
• Kath (9/5): Superb - Very comfortable, clean and spacious apartment close to transport, eateries and Theatres.
• Balzhan (10/5): I absolutely loved my stay at the Westminster Gem in London; it truly made my London experience beautiful. The location, -
• Kolawole (10/5): Exceptional -
• Diane (6/5): Pleasant - The location is great as it's close to many attractions within walking distance. The neighborhood at night for a foreigner is a bit sketchy. Many homeless walk around at night doing drugs and just being a nuisance. The neighborhood at night for a foreigner is a bit sketchy. Many homeless walk around at night doing drugs and just being a nuisance. I didn't like the construction. They start at 8 am Monday through Saturday. I also didn't like that I was accused of smoking inside the flat when i didn't and that I was told I could check out later but then 2 day before I was told I couldn't check out at 2:30 pm but at 12:30 instead. There is no baggage hold while you wait for your time for your flight. They told me about a luggage holding place that I had to pay extra for.
• Beth (9/5): Overall, with the location and size of the property this was the perfect fit for our family - The location was perfect for our exploration of the city and beyond. We enjoyed having a full apt rather than just a room The construction was quite loud in the adjacent property. No amount of soundproofing could block the noise. Also, the bathtub was quite high to climb into for a shower. A handrail would be very appreciated
• Joseph (7/5): Good -
• Iulia (10/5): Exceptional - Everything was absolutely wonderful, the apartment has everything you could need, it makes you feel like home. We really loved staying here and would highly recommed it! It's very well located beteeen Victoria Station and Westminster Abbey, it looks (and smells) lovely and it's very cosy. Thank you for making us feel so good and relaxed! -
• Xiyuan (10/5): Exceptional - Wonderful place in Centre of London! Very comfortable and beautiful flat. Will definitely come again:)
• Michele (10/5): Exceptional - Clean apartment and well appointed. Comfortable bed, bathroom great. Location was also great and close to the station.
• Erika (4/5): very good position with bad services and customer care - good position. nice furniture. easy tube connection apartment is actually a single room with a living room, suitable for 2 only. we reserved for 3 but there was no third bed so had to sleep on a leather couch, very uncomfortable. the moquettte was dirty and dusty air dryer was broken and the owner didn’t replace it stayed for 6 days and only 3 towels supplied (1 each for a 6 days stay…)
• Chris (5/5): Passable - Very friendly and helpful staff. Easy check-in There is a massive construction work right next door, which must have been (and according to neighbors) there for a long time. Drilling and hammering starts in the morning until 6pm. Unfortunately this ruined the entire stay.
• Mohamed (10/5): Exceptional - loved my stay, everything was perfect. the host made sure I had everything I need. apartment location is superb ! very elegant and clean in a quite building. would def recommend! nothing
• Mark (9/5): A lovely modern apartment with everything you need. - Good location
• Faray (10/5): Exceptional -
• Omar (10/5): Exceptional - - The facility is clean and modern. - The location is wonderful. - The owner is very friendly.

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