Hotel Champlain

Location: 115 Rue Sainte-Anne, Quebec City, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Soundproof rooms
• Non-smoking throughout
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Covered parking
• Electric bicycle charging station

Rooms Available

• Loft

  This spacious loft features a seating area with a flat-screen TV. Guests can also enjoy the dining area and view.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Oven
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access

• Junior Suite

  This suite is furnished with a fireplace and a living room area with cozy chairs.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Fireplace
  • Coffee machine
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access

• Suite with Kitchen

  This suite is furnished with a fireplace and a living room area with cozy chairs.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Oven
  • Stovetop
  • Coffee machine
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access

• Deluxe King Room

  This room includes a work area with a table and a cozy chair.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access

• Deluxe Queen Room with Two Queen Beds

  Features a workspace with a table and a cozy chair.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access

• Superior Queen Room

  Furnished with custom-made wood furniture and silk drapes. Every room has a work space with a table and a cozy chair. Offers views of the city.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access

• Standard Room

  The decor features a brick wall, slate floor, custom-made wood furniture with a nickel bed. Each room has a reading corner with desk. Has view of a narrow alley.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access

• Superior Queen Room

  Furnished with custom-made wood furniture and silk drapes. Every room has a work space with a table and a cozy chair. Offers views of the city or the garden.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Coffee machine
  • Linen
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access

Guest Reviews

• David (9/5): Would happily stay there again - Great room. Plenty of space Excellent breakfast on the first day. But different standards on the second day. Obviously different chef. Still good but not as good. Front steps
• Karine (8/5): -
• Ingrid (10/5): -
• Rick (9/5): A very good, affordable hotel for a brief stay - Location Comfortable
• Erik (9/5): -
• Chantal (9/5): Avons grandement apprécié. - L'accueil, la propreté, la situation géographique. La douche un peu désuète.
• Peter (10/5): Die Unterkunft im Herzen von Quebec - Tolle Unterkunft mit schönen Räumen. Sehr gutes Frühstück.
• Gabriel (9/5): - Good location near everything Nothing
• Becky (8/5): I would stay there again. - Good selection for breakfast. Location was excellent. N/a
• Didier (8/5): -
• Marjorie (7/5): It was comfortable and location was awesome. - The location was superb!! Close to everything. You have to go to the reception to get ice and hot water. No microwave or kettle. Parking was too small for any vehicles.
• Audrey (9/5): Nous y retournerons assurément. 👍 - Le personnel souriant et accommodant. La situation près de la Terrasse Dufferin. Rien.
• Suzanne Doiron (10/5): Excellent - Proche du vieux quebec Rien
• Peter (8/5): -
• IsaJR (10/5): - Quarto enorme, muito espaçoso. Localização excelente, perto das principais ruas da cidade alta e de muitos restaurantes. Não tomamos o café da manhã, mas me arrependi porque ficava mais barato que comer na rua (o que só descobri depois). Na recepção, há uma máquina de bebidas quentes disponível para os hóspedes. Atendimento muito simpático na recepção. A janela do quarto dava para um pátio de colegio bem bonito e tinha vistas para o Frontenac. Uma das nossas camas era extremamente barulhenta e o colchão estava bem deformado. Só não colocamos o colchão no chão para resolver a questão do barulho porque era muito pesado e iria atrapalhar a circulação no quarto. Foi um incomodo realmente dormir sem poder se mexer para não acordar os demais.
• Lauranne (9/5): Séjour agréable grâce à la localisation de l’herbergement qui propose un parking (payant) et un petit déjeuné(payant) - La localisation, le personnel et petit déjeuné correct Rien ne m’a marqué
• Julien (8/5): - Le cadre, la gentillesse du personnel. La salle de bain
• Nhanh (9/5): -
• Silvia Elena (10/5): Inoubliable - Surtout la gentillesse et l'entregent du personnel: Isabelle et M. à la réception et Mooki au petit déjeuner. L'hôtel et son emplacement Rien
• Isabelle (8/5): - Personnel très serviable L’emplacement au cœur du vieux Québec et la place de parking
• Brenda (8/5): Rooms were adequate and location was great - Location No lounge
• Robert (9/5): -
• Samuel Souza (9/5): Foi boa e bem localizada - Hotel muito aconchegante, na cidade alta e todas as lojas bem perto O Booking não nos concedeu o Café da manhã Tivemos que pagar à parte Não gostei desse acontecimento. Vocês deveriam colocar o Café da manhã no Pacote.
• Stourdza (9/5): -
• Jerome (8/5): -
• Emilie (7/5): -
• Pinqi (4/5): - the front desk staff were very friendly, the room was clean, and the bed was comfortable. Before checking in, I clearly requested a quiet room, and the hotel confirmed my request. However, I was still given a room facing the street, which was noisy. It completely ignored my needs and made it difficult to rest. In addition, the WiFi was very unstable. Another issue is the weak flushing power of the toilet. It was so poor that even toilet paper wouldn’t go down, which was both inconvenient and unhygienic. Also, the bathroom sink counter was very small, making it extremely easy for water to splash or spill out . Another major issue is the housekeeping service. The hotel stated that if I submit a request, they would come to the room for basic cleaning, such as taking out the trash and replacing towels. However, even after I submitted the request, none of this was done. I don’t understand why there is even a system for submitting requests if they are simply ignored.
• Brian (10/5): -
• JEAN-CHRISTOPHE (8/5): C’est parfait -
• CAROLE (9/5): -
• GEORGE (8/5): Agradável - Ótima localização, próximo a pontos de interesse e restaurantes. Hotel confortável e limpo. Funcionários simpáticos e atenciosos.
• Uyen (10/5): -
• Francisco (8/5): Hôtel bien situé et accueil chaleureux - L’emplacement de l’hôtel est parfait, ce qui a rendu le séjour très pratique et agréable. La chambre était confortable, sans fioritures, mais tout à fait à la hauteur pour bien se reposer. Le café gratuit à la réception était un vrai plus, et l’accueil a été particulièrement chaleureux, avec un personnel toujours prêt à donner toutes sortes d’indications. En revanche, le parking était complet et il n’était pas possible de le réserver à l’avance, ce qui a été un petit inconvénient.
• sylvine (8/5): -
• Dana (9/5): I would recommend this hotel. - Good location, comfortable bed, amazing front desk. There is not enough parking at the hotel. Paid parking in a short distance.
• Alain (8/5): - L'emplacement la chambre le prix Stationnement un peu petit mais très content qu'il.y en ait un.
• Eduardo (9/5): The room would benefit from blackout curtains, as it becomes too bright early in the morning. - Excellent location The room should be equipped with blackout curtains.
• Muriel (7/5): - La proximité avec le centre-ville. L’accueil de la réception à mon arrivée. La chambre est spacieuse. Le rideau de la fenêtre pas très occultant pour quelqu’un qui aime l’obscurité pour dormir. De plus, dans le bâtiment voisin, la deuxième nuit lumière restée allumée toute la nuit. Pas de prise pour les appareils européens, j’ai dû acheter un chargeur adapté.
• 43864bbf7d9a73da6bc33f128df75d7d (10/5): -
• 2f7c44d9eaf172afb13b0e165aedb28b (9/5): - I loved the location in the heart of Old Quebec, it made exploring the area so easy. The staff were super nice and welcoming, always ready to help with a smile, specially the lady who took care of our check in. Overall, it made our stay really pleasant.
• 4b5c73fae2477030ff885e18fd1da385 (8/5): -
• 35a9a30b21e573c95043c55ed0ffaadc (10/5): Bien. - Le personnel en général. Le confort. Quelques mobilier en fi de vie.
• 0fb9754f0b6570c90b75890129351723 (10/5): - Me senti muito bem nesse hotel. Um ambiente extremamente acolhedor e cheio de cuidado com o hospede. Fui muito bem recebida pela equipe da recepção, que mostrou cuidado ao me acolher antes da hora e paciência ao ver que eu dominava pouquíssimo o idioma. O quarto estava me esperando com temperatura ideal, musica relaxante e luzes confortáveis quando entrei. O cenário perfeito do conforto. Tive dias maravilhosos
• 36bd1b88061e7090719908f89f93f983 (8/5): -
• b6bbd8ca256d7060006ca4b98f310ba8 (8/5): -
• Guest (7/5): -
• e4882d6db6a0703dfbba3e2a9550ef75 (5/5): Bon emplacement, mais très déçue par la condition de la chambre. - La situation géographique. L'état vétuste de la chambre, tout est à rénover.
• 41dc248eb146710742b7a849926ca036 (7/5): Excellent area, decent price - Close to everything, Quebec City is historic and beautiful, full of surprises around every corner. The breakfast room is chaotic when everyone shows up, good luck at the toaster, it’s a mob scene, very disorganized, they should really give people a time, so that everyone doesn’t show up at the same time. Also, they have a weird elevator, super slow.
• 9df4ab0e72fc737953316d6f090ef3df (8/5): Bien, bon séjour - Le déjeuner n'était pas inclu pour moi vu que je n'ai pas réservé avec l'hôtel mais de toute façon je ne me lève pas tôt pour déjeuner donc ce n'était pas un problème. La chambre était propre et spacieuse. La madame à l'accueil, Marie-helène je crois, m'a bien accueilli la première journée et m'a bien expliqué le fonctionnement de l'hôtel. Elle était très gentil. L'emplacement de l'hôtel était bien ce qui me permettait de marcher aux alentours et d'aller au restaurant car il y avait pleins de resto dans le vieux Québec. Je m'attendais à une chambre un peu plus luxueuse compte tenu que c'est une suite. La chambre n'était pas vraiment à l'image d'une suite junior et j'en ai réservé plusieurs suites junior dans ma vie donc je peux facilement comparer. La chambre ne valait pas le prix. Les oreillers étaient trop mous ce qui m'a un peu embêté par rapport au sommeil.
• 696b3fd30c6e722596ca5c4550c2307e (7/5): - Chambre confortable et propre, accueil sympathique et stationnement très pratique. Ma chambre avait vue sur un mur. Ce n'était pas un problème puisque je venais pour une nuit pour le travail et j'ai donc passé peu de temps dans ma chambre, mais j'aurai moins aimé ça plusieurs nuits.
• ANA (9/5): Perfecta ubicación - Todo Nada
• Maryse (9/5): On y retourne! - Accueil convivial et bien situé. Rien à signaler
• Katherine Duchêne (8/5): Confortable et bien situé - Très bien situé dans le vieux-québec, permet de faire beaucoup de choses à pied. La chambre est confortable, le foyer et la baignoire dans la chambre est un petit plus. Le personnel est extrêmement gentil, rien à dire! Le mobilier et la chambre sont vieux et ça parait qu'ils ont du vécu (coin abimé, grafigne, sofa, etc.), mais si ce n'est pas des éléments qui vous dérange, la place est vraiment très bien pour un séjour dans le vieux-Québec.
• josiane (9/5): Très agréable - L’emplacement et l’accueil du personnel La fermeté du lit trop mou
• Jennifer-Kim (7/5): - La tranquillité dans l'hôtel Le petit déjeuner. C'était froid, et une fois manger je ne savais comme pas ou disposer mes trucs.
• Rosa (10/5): Great location and comfortable rooms. - Hotel Champlain is a small and charming hotel in a great location. The rooms are comfortable and a good size, always clean and quiet. The staff is friendly, and there’s even free coffee in the lobby. Exceeded my expectations for the price.
• gimenez (8/5): -
• annie (8/5): Repos bucolique - Situé en plein vieux-quebec, belle grande chambre Stationnement pas facile
• Fernandes Dias Neto (8/5): Charmoso e com bom custo benefício - A localização é impecável e o hotel super charmoso. A cama é travesseiros também eram muito bons. Ótimo custo benefício. Não seria uma reclamação, mas o chuveiro poderia ser melhor.
• Suarez Sanjose (9/5): Muy bien ubicado. Habitación bonita en una ciudad preciosa - Ubicación óptima. Está en el mismo centro. La habitación era bonita, amplia y confortable. Debe ser costumbre, pero no te limpian la habitación si no lo solicitas. Aunque todo lo que necesites te lo dan.
• Nadya (10/5): Excellent rapport qualité prix! - Emplacement parfait dans le cœur du Vieux-Quebec, personnel gentil, excellent rapport qualité prix!
• Otto Marcelo (8/5): Um bom hotel, com bom custo e localização! - Eu gostei muito da localização, do atendimento e da máquina de café disponível 24horas. O aquecimento do quarto funciona muito bem também! O café da manhã é pago a parte, mas na minha opinião não valeu a pena! O quarto é um pouco apertado e a cama não me pareceu queen como deveria.
• jeannot (1/5): - Pas de stationnement
• Danielle (8/5): -
• Jack (10/5): -
• Dennise (9/5): Excellent stay, overall. - Accessible to all of Old Quebec and Downtown Quebec. Less than 5mins walk down to Chateau Frontenac and Dufferin Terrace. Staff: Speaks English and French - very accomodating. Parking: They do have a parking space (for a fee) in the hotel but you have to book it in advance, or else you have to park to the nearest Pay parking around 3mins walk down at Rue St Anne. Only a few hotels have their own parking.
• Todd (7/5): - Location was.excellent. Room was adequate. Parking was.very tight. Small toilets are inconvenient. When booking I thought breakfast was included but at check in was informed it wasn't included because I did not book directly with the hotel. I was also phoned 4 or 5 hours after we left and asked why we were still in the room because our reservation was over. Why would you not enter the room to verify before calling your customer. We checked out early and I did not like the accusation that we were trying to overstay our booking.
• Karine (8/5): -
• Pascal (8/5): -
• Eric (9/5): -
• pascal (9/5): - La qualité de la literie parfaite. L'aménagement de la chambre où on se sent très bien. Le petit déjeuner très copieux et diversifié. Ras
• Caroline (9/5): Bon endroit, bien situé. - Pratiquement tout sauf le déjeuner Le déjeuner et surtout le gars qui s occupait du déjeuner
• ROKHAYA SAMBA (10/5): Formidable - L'hôtel est bien situé par rapport à nos activités, proche des lieux de commerce et de restaurant et le personnel est très serviable et attentionné
• Olivier (8/5): - Chambre très bien insonorisé. Très bien situé dans le coeur du vieux Québec avec une très belle vue. Stationnement sur place très pratique Petit déjeuner dispendieux, devrait être inclus. Tapis de la chambre laisse à désiré, un nouveau revêtement de plancher serait le bienvenue.
• Véronique (8/5): Un hôtel étape en plein centre de Québec avec un très bon rapport qualité prix. - En plein cœur de Québec très pratique pour se balader à pied dans la ville Pas de places de parking quand on n’a pas réservé donc obligé de mettre la voiture dans un parking hors de prix.
• mourad (8/5): Parfait - Le personnel de la réception les 3 filles étaient géniales, propreté, le décoration, la situation géographique Une petite ceci du chauffage et le manque de professionnalisme d'un certain Mr Moki au service restaurant surtout au niveau de la communication mais en général je peux dire que c'est un établissement auquel je reviendrai à 100%
• Audrey (10/5): Super! - Toute Stationnement étroit
• HILARY (9/5): -
• patrice (9/5): Nuitée agréable près du centre historique - Accueil gentillesse propreté confort et emplacement
• Pendolino 纽约 (9/5): Comfortable hotel in the heart of Quebec - The location is excellent, the staff are professional and friendly, the room was comfortable. The cruvinet in the lobby was a great addition, as well as the espresso machine near it. If I had to criticize, it would be the coffeemaker in the room was difficult to operate, but with the espresso machine in the lobby, it wasn't a deal breaker.
• Elizabeth (10/5): -
• Catherine (8/5): J y reviens régulièrement - Son emplacement dans le vieux Québec
• jeremy (9/5): -
• Serge-Édouard (9/5): Idéal!!! - L’emplacement près de tout…. Idéal pour visiter le Vieux-Quebec…. Le petit déjeuner est copieux et délicieux tout en étant à un prix raisonnablement bas.. Rien…
• Darlene (10/5): - The location for the Carnival is perfect. The self-serve wine bar was excellent. The staff was very kind and friendly. We always felt very welcome. My room was warm and inviting. It also had a great shower There was really nothing I didn't like.
• Marc (7/5): - L emplacement qui est proche du parlement pour marcher au centre ville
• Todd (10/5): - The location is great! Very close to major attractions and dining. The room was very clean and spacious, which is rare for properties in the old city.
• Magali (9/5): -
• Catherine (9/5): Très bon séjour - Très propre des animations
• Scott (6/5): - Close to the good areas Needs some capital investment
• Eliana (8/5): -
• Charles antoine (5/5): -
• dinobot123 (9/5): - the location was perfect. walking distance to all major tourist spots. Staff was super friendly
• Karen (7/5): - The room was nice I love the look it felt comfy the breakfast was good the choice of food was good. Loved the coffee machine it felt like home. The bed wasn't conferrable it made noise every time we move so it kept us awake. Also didn't like that we didn't have a nice view outside we saw the next building wall that was a disappointment for us.
• Jieun (10/5): -
• Doris (10/5): -
• Danny (10/5): -
• Lawrence (8/5): -
• Joy Joanne (8/5): -
• Santosh (10/5): Great! - Value for money Could have been a little less expensive

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