Hotel Affluence

Location: SCO-77 CITY HEART, Kharar, in

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 02:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Front desk (limited hours)
• Offsite parking discounted rates available
• Covered parking

Rooms Available

• Deluxe Family Suite

  Offering free toiletries, this family room includes a private bathroom with a shower. The air-conditioned family room offers a flat-screen TV, a private entrance, a tea and coffee maker, a dining area as well as city views. The unit offers 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Private entrance
  • Dining area
  • Electric kettle
  • Linen
  • Dining table
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Budget Double Room

  The double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower. This double room has a tea and coffee maker, a dining area and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Alarm clock
  • Dining area
  • Electric kettle
  • Linen
  • Dining table
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Deluxe King Room

  Offering free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room offers a flat-screen TV, a private entrance, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Private entrance
  • Alarm clock
  • Dining area
  • Electric kettle
  • Linen
  • Dining table
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• BHASKAR (6/5): - Rooms Cleanliness was an issue
• Tarun (10/5): -
• Bhamrah (9/5): - Nice place to stay. Room ambience.
• Akhil (10/5): Exceptional -
• Yves (8/5): Very good - The people working here helped me with some government formalities. Very grateful.
• Abhinay (10/5): Exceptional -
• Singh (2/5): Very poor - Everything is good there
• Nishant (5/5): Passable -
• Neeraj (9/5): Superb -
• Anonymous (7/5): Good -
• Gaurav (1/5): Don’t go for this hotel. Pathetic management and services. STAY AWAY! - Nothing. Everything related to this hotel was disappointing. From staff’s behaviour to services. I had a very unsatisfactory stay at this hotel. Despite making an advance booking three days earlier, the management seemed disorganized and took about an hour to assign our rooms. Once we got to our rooms, we found the bedsheets dirty and even discovered women's clothing in the bathroom of one of the rooms. It's concerning that such basic cleanliness standards were not met. Additionally, the hotel failed to provide essential amenities like water. Despite several requests, it took them four hours to respond. The approach to payment was also problematic. They did not process our payment at check-in and later, in an unprofessional manner, called us at 11 pm during an office party, insisting we make the payment immediately. This was particularly alarming as we had valuables worth around 4 lakhs in our rooms and our car parked in their lot, yet they still chose to call us so late at night. This lack of professionalism is not expected from a 3-star hotel. The hotel's facilities were also inadequate. The elevator frequently malfunctioned, getting stuck on the third floor, and we were trapped in it twice. The management only took action after we reported these incidents. Overall, the experience was highly disappointing due to poor management, inadequate cleanliness, lack of basic amenities, and faulty infrastructure.
• Stephen (10/5): Exceptional - Nice place to stay
• Koranga (8/5): Very good -
• Gupta (1/5): Bad - Average Smaly
• Manikandan (7/5): Good -
• Gurkirat (1/5): No one stay - I like only cleaness Too much crowed
• Singh (8/5): Very good -
• Vishali (10/5): Exceptional -
• Ayush (8/5): Very good -

Photos