Hotel Baslertor

Location: Pfistergasse 17, Luzern, ch

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Allergy-free room
• Heated pool
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Security alarm
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Free wired internet
• Access to nearby outdoor pool
• Pool sun loungers
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Double Room

  Room with cable TV and a private bathroom with a hairdryer. Some rooms have air conditioning and a bathtub (on request only, subject to availability).

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Triple Room

  Room with cable TV and a private bathroom with a hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Quadruple Room

  Room with cable TV and a private bathroom with a hairdryer.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Quintuple Room

  Room with cable TV and a private bathroom with a hairdryer.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Octuple Room

  Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 9 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Additional toilet
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Budget Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Heated pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Double Room with Terrace

  This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

Guest Reviews

• Alexandra (8/5): Great hotel - fantastic place , fantastic location . - Fantastic location - staff were very friendly and the pool was gorgeous after a long drive. Nothing really! We couldn’t get the wall lights to work above our beds but nothing major Also parking Not the hotels fault but we had a roof box and none of the car parks in Lucerne could accommodate us . There was only roadside parking available which we could only buy in short bursts. Would have been great to have been warned about this as at one point we actually thought we would not be able to stay or we would have to take the roof of off on the side of the road . As stated not the hotels fault but be useful for anyone travelling to Lucerne
• Clason (9/5): My family amazes the location and the public relations of the staff.. - The staff…accommodating , polite, good public relations. The location is excellent. Everything is nearby …clean… Overall, it’s outstanding Signage of the business should be visible especially at night.
• Sudip (10/5): Lovely stay - Exceptional staff, it has a swimming pool and has a great location. Parking is at the local car park - this is hazardous for a decent sized vehicle. No restaurant at the hotel itself but there are cafes nearby.
• Paul (10/5): - Perfect location. 5-10 minute walk from Train Station and 5 minutes from the center of Lucerne and the Venician Walls. Staff was so welcoming and helpful with recommendations and directions. Rooms were clean and ready early. Could not have been more convenient! Excellent value!
• ALISA MOTRIUC (10/5): Советую 100%% - Отличное местоположение,15-20 минут до достопримечательностей,кофе и ресторанов. Причал где можно взять паром в 10 минутах пешком. На ресепшене круглосуточно можно брать чёрный кофе. Очень обрадовал бассейн и сауна,. Так же в этой же зоне есть столик где можно выпить утренний кофе. На ресепшене есть мини магазин с базовыми продуктами очень удобно для тех кто поздно заселился и все уже закрыто.так же есть там можно взять почитать книгу. В самом номере все чисто и ухожено. Душ(есть фен),туалет,шкаф,кровать,сейф,телевизор,чайник . Очень отзывчивый персонал всегда рад помочь,и подсказать интересные к посещению места или заказать вам такси. Отель превзошёл наши ожидания,с удовольствием вернёмся еще.
• Shigeo (8/5): -
• Rajinder (10/5): -
• TracyAnne1 (8/5): Pretty good place however a few extra touches would elevate this hotel. - Friendly staff Toby and a young Spanish girl. Very Comfy mattress. Good sized room. Terrace was good even if we couldn't use it due to weather. Close enough to walk from Train station. Free coffee was nice touch. No face cloth/ towel. No slippers. No bathrobe. Poor shower pressure and poor WiFi signal.
• Mathis (8/5): -
• Rishi (10/5): -
• Lim (6/5): -
• Pauline (10/5): -
• Lim (6/5): -
• Florian (8/5): -
• Leah (10/5): -
• Avie (8/5): -
• Guillermo (2/5): - Me equivoqué en las fechas de reserva de 3 hoteles en Suiza, y este fue el único que no accedió a cambiar la fecha de mi reserva y decidió quedarse con mi dinero
• valentine (9/5): - Proximité du centre, parking couvert à 100m, avec bornes de recharge électrique, très bon accueil, simple mais très confort, très propre.
• engelina (8/5): Schöner Platz für ein Wochenende - Zentral gelegen, schönes Zimmer, Personal Top!
• Marie (10/5): - Merci pour l'accueil sympathique lors de notre arrivée vendredi en fin de journée ! Et merci pour le café du matin que nous avons beaucoup apprécié !!
• Cath15 (8/5): Super personnel et emplacement idéal - Arrêt à Lucerne après une journée à vélo: heureux de pouvoir se réchauffer dans le sauna et de pouvoir déposer nos vélos dans un local. Emplacement parfait, proche de tout. Oreillers mous, chambre qui donnait sur la terrasse... avec des clients en-dessous qui parlaient fort.
• Sánchez (10/5): - Ubicación Nada, todo excelente
• González (10/5): Excelente hotel - La ubicación y la amabilidad del personal Todo me gustó
• Kam (9/5): - ・スタッフが皆さん全員、とても親切で明るい ・チェックアウトの翌日までスーツケースを預かってもらえたので、とても助かった ・紙皿などもいただけた ・無料のコーヒーも、物価高のスイスにおいて、ありがたかった シャワー避けが短いため、どうしても外に漏れてしまう
• David (10/5): -
• Ramon (9/5): Small hotel with a big heart. Excellent customer service. - Excellent customer service from Toby at the front desk. Very helpful, efficient and warm to the guests. Hotel location was perfect. Our stay was very comfortable. Checkin and checkout was a breeze. Free coffee and/or tea at the front desk. Glass partition at the shower is unsafe. It swings rather than fastened in place. Internet was slow.
• Madison (8/5): - Convenient location with friendly helpful staff
• Katrina (10/5): - Location, cleanliness, helpful staff. We very much enjoyed our stay in the large family room. Everything was great.
• Yvonne (10/5): -
• Sebastian (5/5): Für Schweizer Verhältnisse günstig, daher okay. - Zentrale Lage, günstig, Sauna war ganz gut Der angepriesene “Jacuzzi” ist nur ein Plastikschwimmbecken mit Heizung. Diese ließ sich zwar verstellen, das Wasser blieb zu kühl zum Entspannen. Geöffnet ist der Bereich laut Rezeption nur bis 8 Uhr.
• Diana (10/5): Все чудово - Комфортно, близько до центру, спа було приємним сюрпризом Нічого
• Kathleen (10/5): - Customer service was spot on, great location and very clean.
• Sanjiv (5/5): No bathroom privacy! - Size and the location of the room. Bizarre thing was the locking mechanism of the bathroom door was removed and when we asked, the answer was, with sarcastic laugh, "why would you need a lock on your own bathroom door? There are no locks on any bathroom doors anywhere in Switzerland". He basically made fun of my wife asking for the lock on bathroom door.
• Denise (8/5): -
• James (9/5): -
• Edicea (9/5): - De tudo Nada a reclamar
• Luuc (9/5): -
• María Julia (10/5): - La ubicación es excelente. Las personas en recepción muy atentas y bien predispuestas. La habitación es cómoda y limpia. Todo está bien. Muy recomendable.
• Darrell (10/5): Perfect for a short stay. Great location and very hospitality staff. - Great location and great staff! Rooms are a bit small.
• Jo (8/5): Well located hotel - Staff were really friendly. Location was great. Pool and sauna excellent. Good to have coffee self-service in reception. Very clean. Lucerne is expensive so the hotel is not good value for money in comparison. Our bedroom was very small - we were struggling after 3 nights.
• Dave (10/5): Fantastic Time - Had a fantastic 2 night stay at the hotel, staff weee absolutely brilliant and location was perfect
• Jakov (10/5): Sehr schön - Sehr gute lage Nichts
• Ladislav (8/5): -
• Li (10/5): -
• IVANA (9/5): Muito boa. - Quarto espaçoso. De nada.
• Liliam Eugenia (8/5): - La ubicación La litera la parte de arriba muy estrecha distancia corta con el techo
• Arnob (1/5): These hotels need to be called out for charging the big bucks for the shoe boxes. - Location Shoebox Room
• Roscoe (9/5): Nice clean place in great location - Location, staff, elevator Bathroom was a bit small
• Andrea (9/5): - Great location. Lovely spa area. Great terrace off our room. Staff very friendly. Great stay
• Diana (10/5): - Très bien situé 🤩 Nous avons tout aimé 🤩
• Felipe (10/5): - La atención del personal.
• Tânia (9/5): Gostei muito! - Fomos recebidas por uma recepcionista muito simpática e atenciosa. Respondeu com toda atenção às perguntas que fizemos. Como o check-in é muito tarde só a partir das 16 horas deixamos as malas e que foram identificadas o que é muito bom. A localização é muito boa permitindo que se ande a pé em todo o centro histórico. O quarto era bom, com o colchão muito bom e o banheiro também. Quando voltamos para iniciar nossa estadia no hotel, fomos atendidas por um recepcionista muito antipático e sem paciência. Aparentemente o quarto não foi varrido.
• Robert (6/5): Nice place, oldish hotel with minimal staff. - Very small room under the roof. Cheapy furniture.
• Franz (9/5): Gute Wahl - Die Lage und die Freundlichkeit des Chefs Das Badezimmer war arg klein
• Barbara (9/5): - Location was great! Bathroom needed updating and room was a bit small
• Parunya (10/5): -
• Geraldine (8/5): -
• BAUD (9/5): - C'était parfait Ras
• Henri (8/5): Bonne base pour visiter Lucerne - Proximité du centre, terrasse sympa avec la piscine, chambres spacieuses. Pas de restaurant dans l’hôtel, les volets ne fonctionnent pas et les rideaux sont sommaires, salle de bains ok, lits à l’allemande, pas de draps.
• Jun Rong (8/5): Great location but slow wifi - Location is great, right in the city center. The hosts are friendly. The hotel WiFi is functional but very slow. The price is a bit high for the facilities and room size.
• Veronica (10/5): -
• Kristin (10/5): -
• YOSHIYUKI (8/5): -
• Carmen (10/5): We would stay here again and recommend to others. - The location was great especially for the cost! The hot tub was not very hot and was small.
• Jignesh (8/5): Great! - The location was great, close to all the tourist sites and near the bus stops for mountain excursions N/a
• Lyndall (9/5): - Location and staff was extremely friendly. Parking but at least it was close.
• Kinga (9/5): -
• Eriola (10/5): - Posto meraviglioso , staff super gentile posizione centrale. Consigliassimo e ritornerei ogni volta che sono a Lucerna .
• Caroline (9/5): Hôtel très chaleureux dans le centre du Lucerne - Taille de la chambre et grande terrasse La piscine est super Le personnel très attentif en ouvrant le jacuzzi et en apportant des serviettes Salle de bain un peu vétuste
• Klaus (9/5): Tolle Location zu gutem Preis - Freundlicher Empfang, sehr schönes Zimmer im 4. Stock mit recht weitem Blick. Lage könnte kaum besser sein, unweit der Brücke ins historische Zentrum. Sehr bezahlbar. Nachts ruhig. Gute Dusche. Der Pool-Bereich im Freien unterhalb des Zimmers war rege besucht und deshalb auch laut. Lärm von anderen Gästen in benachbarten Zimmern - aber es ist nun mal ein altes Gebäude. Wenn man kritisch ist, bemängelt man das betagte Mobiliar.
• Manuel (5/5): REGULAR - Situación La habitación pegada al ascensor, no te deja dormir el ruido. Falta insonorización.
• Miguel Angel (10/5): -
• Simon (10/5): -
• Silvia (10/5): -
• Petru (7/5): -
• Camila (10/5): Vale muito a pena 😉 - Gostamos de tudo! Realmente a localização é ótima! A receptividade do pessoal do hotel também nota 10 😉 Mesmo sem ter café da manhã eles oferecem café preto e chá, tem microondas na recepção se vc quiser esquentar alguma coisa e talheres descartáveis. Tem uma geladeira se vc quiser comprar bebidas também. O terraço é uma delícia e é bem gostoso comprar uma comida e ficar ali relaxando. Perto tem vários restaurantes e cafeterias, e é próximo da estação de trem, enfim, foi perfeita nossa estadia. Única coisa a melhorar seria um travesseiro um pouco melhor.
• CORNELIO (10/5): -
• Simona (9/5): - Posto molto accogliente e posizione ottima con possibilità di usufruire la spa gratuitamente Nulla
• Muhammad Fahad (9/5): -
• Benjamin (8/5): - die Lage ist top leider gab es kein Frühstücksangebot.
• Aurélie (9/5): - Piscine et jacuzzi Installation un peu vieille
• Alan (8/5): -
• Andrew (10/5): -
• Ali (9/5): Worth the location alone - The location was the amazing, only a 10min walk from the train station but it was a very scenic walk and great walkability to Luzern old town and area around the train station.
• Bethany (10/5): - This place was AWESOME! The pool and jacuzzi were great and it was located in a very cute area near the water etc. The director of the hotel “Lars?” was super kind and a joy to deal with the whole time. We asked another front desk person for his name because he was off the day we checked out and they said they all enjoy working for him which is a treat to hear. Would absolutely stay here again if in Lucerne! Nothing :)
• Simon (10/5): -
• Jan (8/5): -
• valentina (10/5): -
• Ferrari (10/5): -
• Maria Teresa (10/5): Hotel management was very accommodating and attentive to our needs. Thanks! - Room is very spacious coz we were given an upgrade. Nothing
• Raffaele (10/5): -
• Roger (10/5): - Gute Lage und komfortabel. Nichts
• annie (8/5): - la chgambre pour un voyageur solo semblait "chambre de bonne" un peu arrangée...propre, calme mais sans aucun charme
• Andrea (10/5): - Very helpful staff. Really comfortable bed.
• Yi (10/5): Very convenient location, comfortable room, friendly stuff. - Location, comfort, cleanness , friendly and supportive staff.
• Bradshaw (10/5): -
• Nancy (10/5): Fantastic experience all around! - Location, staff, sauna and hot tub Hot tub wasn’t as hot as I’d like
• Jayant (10/5): -
• KORNMANN (8/5): Hébergement très agréable où nous sommes restés 3 jours, à "walking distance" des attractions. - Très pratique à seulement 10 minutes à pied de la gare de Lucerne, d'où partent aussi tous les bus si on sort de la ville. Les 2 personnes avec qui nous avons interragit à la réception étaient très aimable et voulant aider. Le matelas était très confortable. Le prix était raisonable. La couette (duvet) n'était pas très confortable.
• K.H.P.M (9/5): Top verblijf! - Locatie was top! Alles op loopafstand. Het zwembad, sauna en jacuzzi zijn een fijne toevoeging.

Photos