Elegant One-Bedroom! Kensington Flat with Patio

Location: Flat 1, 13 Palace Gate, Palace Gate, London, W8 5LS, United Kingdom, London, gb

Star Rating: 8.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Terrace
• Express check-in/check-out
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  In the well-fitted kitchen, guests will find a stovetop, a dishwasher, kitchenware and an oven. Boasting a terrace, this apartment also features a washing machine, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Toilet paper
  • Sofa bed
  • Wine glasses
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector

Guest Reviews

• Markidou (6/5): - Very disappointed with the host’s attitude. There was no option to store our luggage after the 10:00 AM check-out, even though we only needed a few extra hours until our departure. The host made no effort to help and instead suggested we pay for an extra night, which felt unreasonable. Would not recommend.
• Beatriz (5/5): Buen ubicación - La ubicación es lo mejor del apartamento. Dejó de funcionar la caldera y nos quedamos sin agua caliente y calefacción. Nos enviaron un manual para solucionarlo nosotros mismos,.tuve que insistir y exigir que fueran a revisarlo y tardaron más de 12 horas desde que avisé. La limpieza es correcta,pero mínima. Sin revisar la caldera, sin quitar la cápsula de café del anterior,... Cama limpia y cómoda.
• Frances (10/5): -
• AREAN (10/5): Excelente ubicación , muy seguro y conectado . - Todo, estaba realmente todo impecable , súper limpio, con todo lo necesario para estar en familia , éramos 4, súper bien ubicado . Nada
• Sándor (2/5): A Disappointing and Controversial Stay - Location is nice and the prop is well equipped. No traffic and silence is a plus in this area. Ok, this one was a controversial apartment. They state it is "luxury", I would say it is modern at best, there is nothing luxurious here. Of course everybody have different standards but this is far from luxury in London. The apartment is in the sub basement level, this fact is not stated clearly in the description. For key handover, I was instructed to go to a nearby shop. However, the operator previously stated it would be "few miles" away, causing considerable confusion and distress because walking such distances with luggage is very difficult. This discrepancy was upsetting and inconvenient from the start. They mentioned a patio in the listing. Unfortunately, upon arrival, it turned out to be just a small mini-courtyard rather than a substantial patio space as expected. The bathroom presented several concerns: there was visible mold on the ceiling, I wonder how is fit into the "luxury image". Also there was a hair dryer, but there is no power plug in the bathroom at all, hence you need to use the hairdryer in the bedroom, hall or kitchen, of course no mirror at those places. The worst thing I ever experienced that there was no hot water nor heating. After my arrival I had to leave the apartment and get back after 9 pm. I called phone number but the operator cannot be reached until next day 9 am. On the next day I had to spend my whole morning (until 11am) to try to solve the problem on phone either by checking out or having them to fix it in the morning. This was a working day not a weekend and they simply don't have the staff the to fix problems until late evening, which I was not sure if they will succeed or the equipment is broken and I need to find another accommodation.
• Marcin (10/5): -
• Gisela (4/5): - die Lage: Nähe Kensington garden 3min Souterrain, dunkel, Schlüssel muss noch extra abgeholt werden. Essplatz beengt, schmutziger Patio, Fotos täuschen, Baustelle im Haus nicht angekündigt, Feuchtigkeit zieht nicht ab, Heizung im Bad muss trotz Sommer durchlaufen. Geht man auf den Link des Anbieters, wird einem mitgeteilt, wie man mit dem Unternehmen seinen Umsatz maximieren kann. Kein Herz bei der Sache.
• Arde (9/5): Superb -
• Lindsay (8/5): Very good -

Photos