Encanto Acapulco

Name: Encanto Acapulco
Address: Jacque Costeau, 51 Fracc Brisas Marques, Acapulco, mx

Location: Jacque Costeau, 51 Fracc Brisas Marques, Acapulco, mx

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Oceanfront Property

Breathtaking Views: Enjoy panoramic views of Acapulco Bay and the Pacific Ocean from our highest point at Brisas Marqués.

Upscale Amenities: Relax in guest rooms with sea views, private pools in select suites, and top-notch facilities like a gym, business center, and massage services.

Culinary Delights: Indulge in traditional Mexican and South American cuisine at Terraza and Origen restaurants, or unwind with a variety of beverages at the Sunset bar.

Experience luxury and comfort at Encanto Acapulco. Book now for an unforgettable stay overlooking the stunning Acapulco Bay.

Important Information

Please note that a service charge of MXN 437.71 per night is not included. Property will for it at check in. Please note the Terraza restaurant offers breakfast service from 07:00 to 13:00 and lunch from 13:00 to 16:00; while the Origen restaurant offers service only from 16:00 to 23:00. The Sunset bar is open from 17:30 to 20:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Hot tub/Jacuzzi
Car hire
Massage services
Packed lunches
Table tennis
Currency exchange
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Kid meals
Public Bath
Outdoor furniture
Shallow end
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Thermometers for guests provided by property
Mobile app for room service
Supervised childcare/activities
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Covered parking
Health or beauty spa nearby
Swimming nearby
Hosted evening meal (reserve)
Electric bicycle charging station
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

King Suite with Balcony

Features a flat-screen LCD TV, iPod docking station and view of the sea.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Terrace
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Shower chair
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key access
- Key card access
- Free gym access
Double Suite with Balcony

Features a flat-screen LCD TV, iPod docking station and view of the sea. Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Terrace
- Outdoor furniture
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Shower chair
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key access
- Key card access
- Free gym access
Pool Villa

Features a flat-screen LCD TV, iPod docking station and terrace with private pool.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Private pool
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Shower chair
- Infinity pool
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key access
- Key card access
- Free gym access
Presidential Suite

This suite provides a private bathroom, and a tiled floor. The spacious air-conditioned suite offers a wardrobe, a safe deposit box and a sofa. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Private bathroom
- Sofa
- Tile/marble floor
- Wardrobe or closet
Queen Suite

This suite features a pool with a view. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV with streaming services. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Private pool
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Outdoor furniture
- Outdoor dining area
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Shower chair
- Infinity pool
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key access
- Key card access
- Free gym access
Corner Suite

Features a terrace with view of the sea, flat-screen LCD TV and iPod docking station.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Terrace
- Outdoor furniture
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Shower chair
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Mobile hotspot device
- Key access
- Key card access
- Free gym access

Guest Reviews

Sergio (8/5): Buen lugar. Entiendondificil mantener un nivel perfecto de servicio después de un huracán. Puede mejorar - Ubicación y vista Mantenimiento y GYM sin corredora
Bernardo (10/5): Excelente hotel - Excelente hotel, no es accesible el precio pero brinda excelencia en todo lo que ofrecen Tal vez un poco alto los precios para Acapulco
FRANCISCO (9/5): -
Sandra (10/5): -
Manuel (7/5): -
Stefan (8/5): Me encantaría volver y la próxima vez tomaré la habitación de la esquina 😉 - El hotel tiene un hermoso diseño moderno e impresiona por la amplitud de sus instalaciones y la vista. El personal es extremadamente amable. Como suele ocurrir en México, el servicio deja mucho que desear. El personal simplemente no está bien capacitado, y se necesitan varios intentos antes de que finalmente se consiga lo que se desea. Esto no debería suceder en un hotel de este rango de precios.
Roxana (10/5): -
Salvador Villalobos (8/5): -
Eduardo (9/5): - Everything! Except the checkout. Checkout. Staff was overwhelmed and a bit rude.
erick (10/5): Muy biena - Habitación Que no hubiese una frasada
Adam (7/5): Not what expected - Not what expected for the price, food expensive totally average Reservations personel poorly trained Premises poorly maintained
Florent (8/5): Very good -
Maria (7/5): Good -
Jeffrey (7/5): Hotel is open for business, but not yet fully functioning. - Amazing location and staff. They clearly have been working hard to get back in operation after the hurricane. And they largely succeeded - they are open when most others are not. Still have work to do: no internet, phones or properly running air-conditioning. The hotel delayed our check in by almost 2 hours, offered to buy our lunch for making us wait, then failed to pay our lunch.
Anonymous (8/5): Very good -
Arlet (10/5): Exceptional -
Marleen (10/5): Exceptional -
Juan (10/5): Exceptional - Arquitectura
Lourdes (10/5): Little paradise - I loved everything about the hotel !!! The view , the architecture, the location . The amazing friendly staff ,as you arrive you feel welcomed into the best vacation ! Best breakfast menu I have ever experienced in Acapulco . I spent 4 nights , should have stayed at least a week . I will definitely plan to go back soon.
Laura (5/5): Passable -
Alejandro (10/5): Exceptional - views location
Francisco (10/5): Exceptional -
Enrique (8/5): Very good -
Anonymous (9/5): Superb -