PALACEINN-ARCOLA

Location: 5511 FM 521 Road, Rosharon, us

Star Rating: 8.3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Deluxe Single Room

  Providing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The single room provides air conditioning, tumble dryer, a tiled floor, a flat-screen TV with satellite channels, as well as a quiet street view.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Tumble dryer
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Deluxe Double Room

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The double room provides air conditioning, tumble dryer, a tiled floor, a flat-screen TV with satellite channels, as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Alarm clock
  • Tumble dryer
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Wayland (7/5): -
• Ramiro (10/5): -
• Carol (9/5): - Location was close to what I needed. Quiet and clean. Missed continental breakfast other hotels offer
• Natalia (8/5): -
• Lamarcus (5/5): -
• theresa (10/5): like - like nothing
• Amanda (5/5): Keep your eyes on your ID otherwise they will play cards on their computer and watch the cameras instead. - Convenient location. While checking in it took three guys 30 minutes to figure out how to “restart their software”, yet they checked in people who arrived much later than us during “this time.” While waiting in the lobby, my ID was GIVEN to a lady with her room card, only for her to shockingly say, “This is not my ID”. Being that I was the only other person there, I knew it was mine, and afterwards did not feel comfortable leaving them alone with my ID. Had to stand right in front of the glass and watch these three eggplants figure out how to check me in as I was not letting my ID out of my sight again. Not sure if it’s because I’m a pretty girl and since nobody was there, they just wanted to admire my physical beauty, but it’s still very unsettling and I was not comfortable during check in after this.
• Samantha (10/5): -
• Arma (8/5): - In a good location No cups in there
• Clark (5/5): -
• Rowena (9/5): - Affordable and the beds are comfortable
• Daina Burgos (10/5): -
• Leos Jr (10/5): -
• lira (10/5): -
• David (10/5): - Supero mis expectativas en servicio y atención, muy amables y muy limpio el lugar
• Stanley (9/5): Pretty good - Didn't eat breakfast Its was hard to close the bathroom door
• Gabriela (7/5): -
• Jose (10/5): -
• Stephanie (10/5): Would definitely stay here again, very well maintained and super clean - Very clean No flat iron
• David (10/5): - Un lugar limpio y tranquilo, justo lo que buscas en un hotel, las personas fueron muy amables
• King (10/5): My stay was more than being Comfortable. It was Pleasant and Quiet. - It was clean and inviting. There wasn’t anything that I didn’t like about this place. Some hotels you pull up at I be skeptical of the atmosphere but, not at this one.
• Courtney (1/5): The hell-NO-tel - Flooring, full size fridge, and size of room. Location feels like a high crime area with a 24/7 gas station next door, and many street characters walking around all night. There was an almost unbearable raw sewage smell from the bathroom, I flushed the toilet 10 times and sprayed my air freshener but it kept coming back. I'm guessing old pipes leaking gases. It's an older building with some new features; the flooring was actually nice. The bed is just a metal railing with a very flat mattress only. The bedding also had lots of hair already in it, and some kind of bugs stuck to one corner. I was traveling through and only there a few hours and that's the only reason I stayed. I could list more of the issues I faced, but I'm sure you get the idea. I would never stay here again if they gave me a complimentary room. Please stay elsewhere don't book this motel from hell.
• Afaq (3/5): - No coffee no Breakfast
• tanya (6/5): - very friendly staff the bathroom had a smell that was unpleasant
• Daina Burgos (9/5): - Excelentes camas
• Donna (8/5): - Continental breakfast
• Angel Yussef (10/5): -
• Michele (2/5): Horrible - The bathroom was nice The person who checked me in was very condescending through unhelpful, when I entered the room it smelled horrible like it had not been mapped and cleaned and quite some time The sheets were soiled and I requested that the front desk provide me with sheets I was told I could not get clean sheets for 2 hours I have been on the road traveling there for work for 5 hours and wanted to take a shower and lay down I did not get clean sheets until after 8:00 p.m. even the pillows had to be changed everything was soiled and dirty they did not comp my room nor apologize for the untidiness of the room upon my arrival, people were outside in the parking lot partying like it was a social event or their private home it was extremely noisy and I did not get any rest with all of that outside activity. Even the chair in the room was filthy it looked like dried feces on the side of the chair.
• Doninique (10/5): Exceptional - Very clean
• Carolyn (8/5): The place was clean - It was clean. A miscommunication about extending my stay
• Zack (10/5): Exceptional -
• Ms. (10/5): I will stay again and recommend to others. - Staff, rooms, location to my event, and accommodations A person next to my room.
• Cassandra (9/5): I’m satisfied - The staff was very helpful and very kind. I have no complaints. I had a good stay and I plan to book here again in the future. The people on top of my room were heavily walking and they were very active at 3am
• Audrey (9/5): Superb -
• Amanda (1/5): Check the sheets. - We found dirty foot prints and hairs on the sheets. I’m not too picky but I went to the Dollar General to buy some sheets and pillow covers. The rest of the room was firn and the staff was friendly but the quality of the sheets were no good.
• Lynette (9/5): Superb - I asked about military discount and the staff advised me I had to do that thru booking but there was not an option for that so I could not get the military discount
• Rother (8/5): Very good -
• Christin (7/5): Good -
• Sebastian (10/5): Exceptional -
• Paige (7/5): very comfortable and convenient for a very good price - it was right next to a gas station there was a smell in the lobby but that was it
• Jamie (10/5): Exceptional -
• Charna (10/5): Exceptional -
• Ramos (10/5): Exceptional - Thr man at check in was really nice and smiled! Made sure we were taken care of. The rooms were clean. The beds were comfortable. I didn't like that I booked 2 beds 2 weeks in advance and when we got there, he said they only had 1 bed available.
• Lisandra (10/5): Exceptional -
• Alfredo (10/5): Exceptional -
• Brown (10/5): Exceptional -
• Kanu (10/5): Exceptional -
• Sari (7/5): Good - It was clean with updated furniture. That it had no coffee pot in room and even with the AC if felt so humid inside all the time. I kept showering to not feel sticky.
• Rich (7/5): Okay -
• Crystal (4/5): Disappointing - The bed slept horrible made my back hurt
• Ester (10/5): Exceptional -
• Cesar (10/5): Exceptional -
• Holland (10/5): Exceptional -
• Richard (9/5): Great location - I was told therre was no breakfast at this facility. I had unpacked in one room only to findit didn't have a TV remote so I had to repack to move to another room.
• Kelly (7/5): Good - It was very spacious and quiet
• Alejandra (10/5): Exceptional -
• Amyria (10/5): Exceptional -
• Damia (10/5): Exceptional -
• Lorraine (9/5): Superb - Easily accessible, the room was spacious and newly renovated. The room had a small kitchenette. The staff were very friendly and helpful. No coffee pot in the room or breakfast in the lobby.
• Lady (7/5): Good - Location Ring around the tub
• Ray4ausa (5/5): Used to sleep in only, comfortable enough. - A comfortable bed. No coffee maker, poorly finished bathroom floor, slippery tub bottom, no ice machine, and underperforming A/C unit.
• Lacresia (10/5): Exceptional -
• Jamie (10/5): Exceptional -
• Jamie (9/5): Superb -
• Jamie (9/5): Superb -
• Robert (8/5): Good bed; quiet room. - Ver;y clean and fresh. Good kitchen facilities. No kitchen tools. kitchen ware.
• Bonnie (8/5): Very good - the size and layout of the room, wifi was strong, good value for the money spent, good customer service suggestions: a nonslip bathtub mat for safety, a floor length mirror would be great.
• Jack (8/5): Very good -
• Mc (8/5): Very good -
• Dean (7/5): needed something quick - new, so it was clean. new staff. not accommodating. one of the more experienced staff was helpful

Photos