Sakura Apartment
Location: 220 Spencer Street, Melbourne, au
Star Rating: 7.5 Stars
Property Type: Apartments
About this Property
City Views and Modern Amenities
Sakura Serviced Apartments in Melbourne offer a sustainable stay with air-conditioned rooms, free WiFi, and private parking. Enjoy city views from the patio and make use of on-site parking, sauna, and lift.
Fully Equipped Kitchen and Comfortable Living
Each apartment boasts a balcony, garden views, a flat-screen TV, and a fully equipped kitchen with modern appliances. Relax in the private bathroom with a walk-in shower and hair dryer. Bed linen, towels, and kitchen essentials are provided for a convenient stay.
Indoor Pool and Fitness Room
Unwind in the indoor pool and fitness room during your stay. Guests can also enjoy the garden area. Explore nearby attractions like Crown Casino and Block Arcade, with the airport just a short drive away.
Book your stay at Sakura Serviced Apartments for a memorable Melbourne experience.
Important Information
Please note that there is a nonrefundable 1.5% surcharge when you pay with Mastercard or Visa credit card.
Please note that there is a nonrefundable 3% charge when you pay with an American Express, Diners Club, JCB or Union Pay credit cards.
All guests must sign the property's Terms of Stay.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
Policies
Check-in: 03:00 PM - 08:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Lift / Elevator
- Sauna
- Non-smoking throughout
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- 24-hour security
- Television in common areas
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Internet access
- Japanese garden
- Covered parking
- Swimming nearby
Rooms Available
-
Two-Bedroom Superior Apartment
This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area, a wardrobe as well as city views. The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
-
One-Bedroom Apartment with Balcony
This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Two-Bedroom Apartment with Balcony
This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a washing machine, a seating area, a wardrobe as well as city views. The unit offers 4 beds.
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Studio Apartment with Balcony
The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony with city views, this apartment also offers a washing machine and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Heated pool
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- Kate (9/5): Very happy with my stay. - The breakfast was very interesting. A vegetable tempura sandwich. I wouldn't normally choose this but it was good. Coffee was excellent. Excellent location, close to Southern Cross station and trams into the city centre. Pool was huge! A bit noisey for me, closing the bedroom door helped as noise was reflected from the balcony ceiling.
- Ella (9/5): -
- Kym (8/5): - Close to where I needed to be, location perfect Where you pick up the keys very confusing, also couldn't get tv to work, sliding door to the balcony was very hard to open and close
- Lena (10/5): -
- Dennis (8/5): more than adequate. - location bit tired and basic. extra GPO in bedroom would be useful
- April (3/5): -
- Angela (8/5): - Location was fantastic.
- Paul (9/5): - We got this property at an amazing price. The location was second to none. We absolutely loved our stay. Furnishings were a little tired but did not detract from our stay.
- Mia (10/5): Exceptional value for money - definitely coming back!! - If travelling by public transport, this apartment is within easy access of Southern Cross Station (just across the road) and tram and bus lines. Picking up the key was a very simple process, but if travelling by car note that you may need to have someone drop you off out the front as there isn't always a parking spot to stop at. We booked a car park which was easy to access also. Lifts are accessible from the carpark, however dependent on what floor you are staying on, you may need to go to the ground floor to be able to grab the lift that accesses the higher levels (which our apartment was on) - no major stress, but it was sometimes a nuisance trying to get back down to the carpark as not all lifts stop on carpark levels.
The apartment was clean, had everything we needed for our overnight stay, and as we were on level 36 had a good view over the north east parts of the CBD. No noise from other apartments could be heard, but even at that level some traffic noise could be heard - but nothing terrible.
We received a free breakfast from the cafe where we picked the keys up from, with a selection of sandwiches made to order. These were huge and not your standard kind of sandwich - they had an Asian influence, and everyone really enjoyed them. Also a good range a hot beverages to choose from which was also included in the breakfast with our booking.
Would have no hesitations in booking here again - everything was just great. And the bonus of having access to their gym and pool facilities was awesome. My daughters spent a couple of hours relaxing in the pool - after a long day it was what they needed and helped aid a restful sleep.
Thanks so much to the hosts, and we look forward to returning in the future Wasn't anything in particular that I didn't like, but a suggestion for the building management, rather than the hosts themselves: Signage at the lifts to indicate which lifts access which floors would be most useful, for those of us that sometimes forget which one is which.
- Russell (6/5): - Across the road from Southern Cross Station, shops, restaurants.
Helpful staff on phone, text & email. Entry feels a bit dodgy at night, with lighting and appearance.
- khim eng (5/5): - Good and helpful Reception.
Location. Poor lighting.
No floor towel.
Staying for 5 nights and given only two towels for two persons.
- Nurlhafiza (10/5): -
- Liao (8/5): 干淨,舒適 - 服務人員態度非常好👍
- Jed Dalangin (10/5): - Love the location, views and breakfast The beds are all springy and windows are not wiped down
- 廖 (8/5): -
- Abby (5/5): - Great location, easy enough to check in, great view Room 3507 was an unpleasant stay unfortunately.
Walls were filthy with scratches and marks all over them.
Bathrooms needed cleaning (main bathroom had black hair all over it, ensuite needed a good clean over with orange scum on tiles where they join with plaster).
Pantry wasn't even functional/falls off the rails and as soon as pulled out it falls out.
Sliding door was left wide open for balcony when we first walked in and was incredibly hard and stiff to pull closed and wouldn't even lock, swing door to balcony from main bedroom also wouldn't lock.
Second bedroom light didn't work.
TV wouldn't change channels or change volume.
- Olawale (1/5): Not as expected - I like the location. It does not look anything like the photos, there is a strong smell when u step in, the settings is just too basic , there is mould in the bathroom, does not look enticing atall, the owners need to do better.
- Stephen (3/5): Great location but don’t expect much service from staff - Location was fantastic The lack of service the cleaning the beds the bathroom all dirty
- Craig (7/5): - Broken and uncomfortable lounge.
Window did not shut properly.
- Noriza (8/5): -
- Spaghetti (6/5): Good location to get avis or budget rental car if coming off train - Comfortable bed and not too noisy. A little corridor noise from tenants. Price ok wouldn't have wanted to pay much more. Difficult to find after hours. Smoke alarm covered up probably by previous guests. Needs maintenance on drawer as stuck together with tape and cupboard door loose. Apartment building and no reference to Sakura. Some clear instructions needed for those arriving outside cafe hours. Coffee etc av but no milk.
- Marnie (5/5): Perfect place if you need a place to stay near SCS. - Location location Bed was very uncomfortable and linen and towels were minimal. Both easy to remedy.
I hope I had the worst room… as the location was terrific
- Cain (7/5): Simple and understated - Modern basic decor. Understated and cosy. No hot water out of the taps. Kitchen or bathroom facets spewed Luke cool water at best.
- Jan (10/5): -
- paul (10/5): -
- Freya (4/5): Rubbish left in room and bathroom and bedding not clean. Had to change rooms after the showerhead flew off the fitting. - Great location Poorly maintained, not clean.
- Witaker (7/5): -
- Rebecca (4/5): Pungent and filthy - Central The apartment stunk of cooking smells really pungent. The balcony door was open when I arrived, most likely for this. The apartment was filthy as well.
- Rachel (8/5): -
- Davies (6/5): - Great location & great security Very very noisy! Apartment had a strong spice smell, mould in the bathroom. Apartment felt run down
- Richard (10/5): -
- capamug.f (10/5): Little Gem for a Staycation/Short Stay - Location was the best for us. It was close to SeaLife, Town Hall, Southern Cross and Koreatown.. My friend and her kids all really liked the apartment and I agree with them. Things were convenient, kitchen and bathroom appliances easy to use for what items we needed. The place was clean, beds were comfy, towels and toiletries provided, even have nice toilet paper for extra comfort. Good functional A/C for cooling/heating. Balcony area overlooking the Docklands. Very nice breakfast of sandwiches/pastries and hot drink/cold drink. Cannot fault anything. Train Station can be noisy but we did decide to stay near Southern Cross for proximity to public transport.
- Hanna (7/5): -
- Harriet (8/5): Great value for money! - The location, the swimming pool, the breakfast and the price were all great! And the fact it had a washing machine and dryer was really good for travelling with kids. The apartment was a bit run down in some areas but was overall fine.
- Allie (1/5): Never again - The location is great The sofa bed was terrible. Booked 4 beds, so 3 beds and a sofa bed, and then told it came with a sofa bed but bedding for the sofa bed is extra. Sofa bed and main bed were not great and super uncomfortable. Not sure if both are broken in some way. We were 4 people and were given one key, and if we wanted another, it was another 100.00 dollar deposit. The staff at the start and through the whole thing were rude.
- Geraldine (5/5): - The location was great It was unclean. Its not that hard to wipe the TV cabinet is it? It was filthy
- Cheryl (7/5): Helpful staff to book in and for breakfast roll next day Convenient and good system to book in and out breakfast include - Close to trains and trams Need to get or bring own milk basic tea coffee however
Stores and good pubs takeaway nearby
- Sam (5/5): Was Ok - The location is brilliant without a doubt. However, there were issues, the issue with use arriving late the information on where and how to access the key was not easily obtained and had to be asked for twice. The signage for the entry of the apartment needs improvement. The apartment its self is nice, wasn't expecting a second bedroom for the price. The fittings of the apartment and furniture probably needs a revamp, the couch is very very uncomfortable and the table & chairs were past they use by date. The pillows could do with a refresh. The bathroom was OK, potential plumbing issues with toilet not flushing too well, the roll holder needs to be moved as it is behind you! The shower is very very good as was the highlight of the stay. See Above
- Chamini (7/5): - Convenient location There was an unpleasant odour coming rom the dishwasher due to a water blockage
- Livia (6/5): Good, not impressing but fine. - It was close to everything, location is really good and communication with staff was good as well. Our sheets on the bed wasn’t clean and it was a bit smelly so we had to wash before use. The carpet wasn’t vacuumed around the bed and it wasn’t too many options for breakfast. It actually left was a bit frustrating not having it explained on booking about the breakfast.
- Nathan (10/5): - Better then I had expected. Close to public transport and heaps of choices for food.
- Jijo (10/5): -
- Telford (8/5): -
- Alana (9/5): -
- Kathy (8/5): - location
pool
sauna hard bed
- Leanne (8/5): was great location, bed wasnt very comfortable - The signage wasnt the best to find our room, There was no opening hours for the gym, I went to gym at 5am, to find that i couldnt get, tryied again at 6am to find that the door opened.
- Louissa (6/5): My voice - I was pleased with the spaceful and comforting feeling stepping inside and I was super happy with the gym area The uncleanness under the bed and behind the doors the pillows were too soft on my head
- Karen (10/5): - Location was excellent and washer/dryer in studio appt very good. Pool
Was good too Could of done with more utensils/ pans but we didn’t eat there much so didn’t affect us
- Yi (9/5): - Loved the location and included breakfast was excellent. We had coffees, hot chocolates, chocolate crossiant, new York beef, chicken sandwich and banana breads. Parking was $35 extra but very convenient The whole apartment could be get a deep clean throughout.
- Kristen (9/5): Good location, great coffee - Had everything we needed The couch
- Tony (10/5): -
- Caitlin (2/5): - Smelt bad
- Jean (10/5): We had a lovely stay at the apartment. Clean and quiet room. - Conveniently located right near the train tram and bus stops. Towels were a little thin. Need upgrading.
- Marija (4/5): Great location not enough to compensate for lack of cleanliness - Great location Not clean. Issues raised still not resolved. Property unresponsive to issues.
- Jade (4/5): - Kids loved the pool and location was good for us. Parking was an extra $35
I was expected to pay a $300 bond
The included breakfast was minimal and zero option for any diary needs.
Room was extremely unclean.
And needs lots of repairs.
- ac5e1a5e09dd72dd03d86cc3c612fd83 (5/5): - Convenient to Soithern Cross station. Was run down. Needed a good paint job. Lots of dents and cracks in furniture. Kitchen drawer was held together with packing tape.
- 2d1846bcc3d4723da752b3c19ec714df (3/5): Looks nothing like the pictures - Location, gym, pool Looks nothing like the pictures. The walls were dirty, The couch was disgusting, the bathroom was filthy. Mouldy, skirting boards were dusty like it hadnt been cleaned in months.
The blanket covers were open so the blankets fell out and u ended up sleeping with thr open doona. There was no real breakfast it was just sandwiches no eggs no bacon
- 38638224134e7391a7ce1c14f27146f4 (8/5): I can recommend this apartment if you are only after a place to sleep. But definitely not the home away from home unless - The location is very good as it is close to shops, restaurants and the tram. The free breakfast from the cafe was nice too. Furnitures needs updating like the couch, the foam have completely collapsed that we couldn’t sit and relax after a long day. It is also a hotbed for allergies. The dining chairs are wobbly and anytime the screws are going to come off and someone will have an accident. Spoons and forks needs to change as well. The host also needs to inform the guests about the elevator because it was confusing as the other floors doesn’t have sign which floor will go up and down.
- 46a808a6fa8b70f514961824a0f30686 (8/5): -
- 5b2ef3dfaaf472f6deba0e50da85c3df (10/5): -
- c60f43e487c4704032c0dfd015dc2f6e (6/5): -
- 0ab5b60eb66371965b3bf6ffe5ad7fb0 (8/5): Great location - The location was perfect for us arriving in the evening close to Southern Cross station. The property was clean and we liked having the 2br apartment. It took us a little while to actually get into the accommodation as we were given the incorrect instructions to get to the correct property as we needed a late check in.
- 52b5d6eddce97357ea1f64f332becca8 (10/5): 很舒服 - 很方便
- 2bff0ab7c63b71896b2414b11b4fb2e2 (8/5): Some normal basics missing - Location was great clean,and comfortable Provided ,tea coffee but no milk, no dishcloth or tea towels, no hand towel in bathroom or face washer
- 8e6a317302db7377dfb9397291002532 (8/5): Great location, spacious and competitively priced. - Great location, spacious studio, competitive price, I need of some maintenance. Kitchen draw held together with sticky tape, laminate lifting, paintwork scuffed etc.
- 30c4179baba172d615c2d3f9ab4b4313 (6/5): Excellent location, but with problems - Excellent location
Very spacious apartment
Comfortable bed Not very clean
Breakfast not very good at a different building
Oven didnt work, neither the AC
- 9a23302ce4b2718ef0ccfbfcb3cdb1b2 (9/5): great location with access to everything around CBD - Great location - just across from the Southern Cross station with easily access to everything.
Bonus was our great views across the Marvel stadium and docklands.
We didn't have time to access the gym, pool and sauna...we ended up walking up & down Little Bourke for all meals & drinks.
The bed was with a nice & firm mattress - exactly what I was hoping for a good sleep. Thanks For the price of a weekend, I wouldn't ask for more but if I could...carpet could be a little cleaner but kitchenette was fully equipped and functional.
Receptionist was OK to lock up my luggage even for more than 3hrs, thanks
- 9a8d478ac57670e796877f18977cd4d5 (8/5): Not amazing or terrible. Somewhere good to sleep - Fantastic location! The property needs some TLC, specifically the paint on the walls which gives it a bit of a grubby look and feel. Also the couch is worn and broken.
- dbe4c4b127c472f33c974fa248cc053d (7/5): - Room size 2 bedrooms sauna pool gym mould around kitchen sink
- 79fdee7004a87241f76990a7b8728126 (6/5): - Swimming pool and rock wall. Comfy beds The couch needs updating as it sunk in with anyone's weight. The bedroom with the window was lovely but the window was not secure enough so would open if not firmly secured. The kitchen chairs were also wobbly.
- 7350540b2f4e7063b48ed523014ae0e2 (6/5): Good for a short stay if you’re not in the room much. - Great location and access to awesome hotel facilities. Easy check in procedure and friendly staff. Lovely warm indoor pool and the outdoor courtyards were great for the kids to explore at the end of a big day. Dated furnishings and could do with some easy maintenance. My husband tightened screws in the coffee table to make it safe for the kids to rest their game on. Wasn’t as clean as I’d expect, and when putting shoes on noted the corner of the master bed was actually propped up by milk crates! Good for a short stay due to great location and wonderful hotel facilities but the apartment itself would benefit from some maintenance and upgrades to furnishings.
- André (7/5): - Frühstück war nicht besonders.
- Simone Lee (9/5): Nice apartment that is very conveniently located to Southern Cross station. - Nice view, very comfortable and spacious room Instructions to find the room were rattled off far too quickly. It is confusing that there are different towers, so it took me a few attempts to find the correct entrance.
- Ashish (6/5): - Proximity to CBD and public transportation
- Melanie (5/5): Location 10/10 - The location cross from Southern Cross Station and shops was the biggest positive. We were able to get trams to South Wharf and the Casino.
The breakfast was yummy too, although you needed to leave the building to go and collect. The beds were the worst beds I've ever experienced at a motel. The mattresses on the 2 single beds were very old innerspring mattresses and need replacing. The double bed mattresses sagged in the middle and were too narrow for the actual bed.
The apartment was tidy, but not spotless clean. Dust behind doors.
Apartment was in need of general maintenance and definitely showing age.
There was no milk for the coffee and no complimentary biscuits, even though there was a sign saying to enjoy them.
Storing of luggage is only free for 3 hours, never experienced a surcharge anywhere else for storing of bags.
- Benjie (3/5): -
- Ariel (8/5): All good! - Location is great!
Space was good and the breakfast was perfect. The room smells.
- Jordyn (8/5): Great location for a low price - Excellent location and great value for money. Very secure carpark on premises. Easy to check in and out. Friendly staff. Free breakfast was included which was delicious. Beds weren't overly comfortable and room was dated, however price and location made up for that.
- Greg (4/5): Convenient, but don’t expect much. - Easy access to marvel stadium Mould in bathroom, dirty walls, cracked oven top, splash backs , stained uncomfortable 2 seater couch.
- Azizan (10/5): - The view, comfy, easy access, near to southern cross etc Nothing so far. This is my 2nd stayed with Sakura Apartment. Will definitely book again next time. Recommended!
- Lee-Anne (9/5): Easy and simple - Easy access to Southern Cross stay Loose toilet seat and oven handle. No hand towels or face washers
- Michelle (3/5): Not overly happy with this place and would look elsewhere if I came back to Melb. - The bed was clean and comfortable that’s about it. The entry and property had a musty smell. The walls had marks on them and were dirty along with the carpet. The couch had marks on it and just didn’t look clean. I didn’t want to sit on it at all. Felt o had to wear shoes inside and the carpets felt dirty. Definitely not up to my standard.
Whilst the shower and toilet were clean I didn’t feel like I could place my toiletries anywhere as it didn’t feel clean.
The place needs a good paint work and a deep clean of carpets and couch.
- Lynnette (10/5): Sakura was comfortable and the location was great. - So close to transport and the Sky Train Suited all. Our needs
- Jackie N L Ng (8/5): - The location just across Southern Cross Station was very convenient. The airport Sky Bus terminal is there as well and plenty of restaurants besides shops and supermarkets.
The free breakfast of sandwich and coffee was surprisingly tasty and satisfying. Previous tenants left some cutleries (knife) unclean.
- Weng Fei (8/5): -
- Tracey (7/5): - Location
New feel
Ability to have fresh air through door to balcony.¹ Kitchen globes were blown so no light above kitchen bench. This should have been fixed before letting
- Diane (4/5): Disappointing - Location. It was in need of many repairs and was not up to standard when it came to cleanliness. There wasn’t enough towels or toilet paper and the room smelt of mildew. The advertising said we would be picked up by a limousine but it was a Toyota Yaris and we did not all fit was we had to find our own way to the apartment.
- hilary (7/5): Ok but only for a quick visit - Very convenient location
Reasonable price Accessing the key via a cafe was odd and only one key for potentially 4 guests
Inadequate seating (2 seater sofa in two bed apartment)
Hard uncomfortable beds
- Alicia (7/5): -
- Bevan (7/5): - Great location and the free toastie and coffee was delicious A little loud in the back room as the window did not seal properly
- Charlene (3/5): In need of deep cleaning and minor renovation before guest can move in to stay. - The location of the apartment was good which is right across Southern Cross station where one reach by shuttle bus from the airport. It was easy to find with lot of shops and cafes around. The shower room was the only clean part in the house. The size of the apartment is small but decent enough for a solo traveler with a balcony. There were some amenities such as washing machine and a kitchen which provides some convenient for the traveler. Although the apartment was located in a good location and fairly new, there were a number of wears and tears in the apartment. There were bedbugs, cockroaches, sawdust (created by wood bugs) which requires urgent attention to have a professional help to clean the whole place. Keys collection was also confusing and misleading. I arrived on time, within the time frame to collect the keys. However the shop was closed earlier before the intended keys collection time and I had to call the staff. The only drinking ceramic cups were in need of replacement. There were cracks, parts of it were chipped off with coffee stains at the bottom of the cups. Some wears and tears in the house with molds covering the mirror sections of the apartment. I got bitten by bedbugs/cockroaches when I used the bed and had to check out early than my usual check out time due to unable to spend the night in that dirty apartment. Mattress is also in need of replacement as the springs of the mattress had come out. Bond deposit is higher than the usual hotel stays. If all these can be improved, the guests will have a better and more enjoyable stay.
- Colin (7/5): -
- Marian (8/5): - Location and ease of check in Not enough seating in the lounge area
- Joyce (9/5): Convenient to Southern Cross Train Station with Sky Bus link to/from airport - The reception for property is up the road & around the corner from the actual property No hand towel.
Remote control for TV didn't work with batteries sitting on bench- locked like previous occupants also had an issue
- Jacque (9/5): - Apartment was very well equipped. Very close to station. Only 2 tea bags, no milk provided.
No breakfast, even though booking included breakfast.
- Hans (7/5): Could be better with some TLC - The strength of this property was its excellent location being close to both trams stops and services from Southern Cross Station. The property was clean and tidy. Beds were comfortable. Shower was hot and strong. We reviewed this property in November 2025. Obviously the owners take little notice of the reviews. There was still no bedside lighting. The table in the dining area was still unstable. Television was still unwatchable due to pixalisation. There was still no plug for the bathroom sink. In addition, the face of the cutlery drawer was close to falling off.
- Elizabeth (10/5): Short stay Melbourne - It was in a perfect location. Easy to get to restaurants, shops and even the chemist.
- Geraldine (7/5): Last minute good price. Good location - Friendly check in staff at a small cafe about half a block from apartments. Good price last minute included free breakfast. 2 bedroom apartment with full fridge, microwave, stove top, oven, half dishwasher, plates, saucepans, cutlery. Interesting city view from small balcony and main bedroom. Air con worked well. Tv worked.
Queen bed softish, single beds hardish. LIght coming into bedrooms at night as the blind wasnt block out and had to leave doors open to let air con through. Buzzing electricity fuse box on wall above single bed was very hard to ignore.
There is a heated pool and gym available and its directly across the road from Southern Cross station
- Shane (1/5): Very disappointing - We had a horrible stay.
The shower drain was clogged on arrival. We could not use the shower.
We contacted the host and still to today have received no reply We had a horrible stay.
The shower drain was clogged on arrival. We could not use the shower.
We contacted the host and still have not received a reply
- Matt (8/5): -
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