Neverland Chalet

Location: 北城3020-389 Neverland, Hakuba, jp

Star Rating: 8.9 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Family rooms
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Coffee Shop on site
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Broadcast Live sport events
• Ski storage
• Express check-in
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Japanese garden
• Covered parking
• Snow sports gear
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Villa

  Boasting a private entrance, this air-conditioned villa comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The villa features a tea and coffee maker, a sofa, parquet floors, a flat-screen TV, as well as mountain views. The unit has 10 beds.

  Max Occupancy: 10 (10 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Cleaning products
  • Coffee machine
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Standard Villa

  Boasting a private entrance, this air-conditioned villa comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. The villa features a flat-screen TV, an electric kettle, a sofa, parquet floors as well as mountain views. The unit has 10 beds.

  Max Occupancy: 10 (10 Adults)

  • Air conditioning
  • Hair dryer
  • Fan
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Cleaning products
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

• Standard Villa

  Featuring a private entrance, this air-conditioned villa consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The villa provides a tea and coffee maker, a sofa, parquet floors, a flat-screen TV, as well as mountain views. The unit offers 10 beds.

  Max Occupancy: 10 (10 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Cleaning products
  • Coffee machine
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

Guest Reviews

• Tan (8/5): -
• WENQING (8/5): -
• Shaune (10/5): - Very nice and modern accomodation, well set up for groups of people, ideal location in echoland 5 mins walk away from main street. Snow plow machine operating late at night and early morning right next to building
• Lee (9/5): -
• Joel (8/5): Great stay for large group of skiers and snowboarders - The location is well placed, especially if you drive. Parking was very easy. The house was clean and spacious the facilities were clean. The host was also very polite and responsive to requests. Some of the items could use some upkeep. The pots and washing machine were a bit old. The lock had issues one night but fortunately it was resolved very quickly.
• Zed Ooi (9/5): Great accoms overall! - Parking, cleanliness, very well equipped kitchen, super responsive and helpful service team The bed, and the one very flat pillow per bed
• sean (10/5): will be back - excellent location, very clean and helpful owner. nothing
• son (10/5): - Nice location.nice place to stay and clean
• Gjw (5/5): - A comfortable place to stay. Well located after we figured out the shuttle bus stops A prime reason for booking neverland was that it had a room with 4 beds which should have suited the couple in our group with 2 small boys. However that room was the loft and the dividing wall to a drop of 6 to 7 metres was only about 400mm above the bed. A potential disaster for small active boys. I'm surprised it met any sort of safety standards. We had to move mattress around to turn a downstairs 2 bed room to a very tight 4 bed room. Unsatisfactory. Additionally some English translations for the operation of Cooktown and washing machine would have saved a lot of frustration. And location should be a positive for neverland so some simple information about where the closest shuttle bus stop is, and where the various bus routes go would be a great help. And shuttle buses are essential as taxis in peak times are impossible .
• Grace (10/5): Loved it! Great host, great chalet! Would go back for sure! - Great location and super comfortable for our group of 7!
• Alison (10/5): Exceptional -
• Taahlia (10/5): Exceptional -
• Ivy (10/5): Exceptional -
• Nicole (8/5): Beautiful place to stay and our family was very comfortable. - Great kitchen and well supplied with dinnerware etc. spacious and clean. Lovely, responsive host. Heated floors. Big lounge area Need to have the bins collected. More towels.
• Naomi (7/5): Good -
• Nicole (10/5): Wonderful place to stay in Hakuba. - Neverland Chalet was great and having the parking available in back made the trip very easy!! The heated flooring and dry room were an unexpected bonus!! The kitchen was stocked well enough for our use, but those cooking more seriously may not find all they need. We could walk to many restaurants and the stores we needed and a short drive away to many others. Overall, a wonderful location and perfect for a getaway with friends or family.
• Han (9/5): Great location, warm and comfortable stay! - The bed was very comfortable, living room area was spacious and clean. Location was very close to the main street, walkable to restaurants! Would recommend staying here for those skiing around Goryu/Iimori! Would be good to have additional smaller towels, and a bath mat for the toilets. More clothes hangers in the rooms would be good too!
• Chris (10/5): Exceptional - Great place
• Jed (10/5): Exceptional -
• Lai (10/5): Exceptional -
• Caroline (9/5): Superb -
• الكتبي (1/5): Bad - Bad service they don’t recpect
• Ahlgrim (10/5): We loved it. We definitely would stay here again and recommend it to our friends. -
• Charles (10/5): Exceptional - The location is in Echoland. Close to bus stops and resturants. The facility was clean and spacious for 8. The mudroom was the best feature of the house. It had dryer and racks to store snow gear. The hand soap was empty.
• L (9/5): It was very comfortable and modern. we had a great stay with fresh snowfall on 2 of the days we were there. Not the faul - Very clean and modern. 2 bathrooms but upstairs shower very small. great kitchen area and lounge area. Big drying area for skis. Only 300m to shuttle bus and restaurants. Heated floors. the drying room heater was enough to heat all 3 levels. The second and third bedrooms on were actually in a loft with 2 beds on each side of a separating curtain. Another steep flight of stairs to the loft.
• Alexia (9/5): Superb -
• Kimberley (9/5): Great place to stay for a group skiing adventure. - Good size for a group of 7, with drying room and washing machine. Short walk to Echoland main street and snow shuttle bus. Good kitchen with all you might need for a week stay. Some more racks and hooks to hang towels and jackets would be great.
• Alex (7/5): Close to Echoland street - The property was well designed with three floors, middle level was the living. area. It’s also located in a street with many holiday townhouses The noise from next door at time was unbearable. The way these has been constructed means you hear all the walking on the stairs from the neighbours. Unfortunately new years there was a party that meant we had to sleep with mouse cancelling earphones which still where not effective. Travelling around new years we understand the time pressures of holiday letting. The kitchen items where dirty from the last people
• Minh (10/5): Exceptional - New very comfortable chalets. Owner was very helpful and responsive. Taking the bus to the ski resorts was a bit cumbersome at times, but that's a function of the Echoland area, not so much the chalets.
• Bhaskar (10/5): Recommended for good value - Location, space, cleanliness Not much. Only tissue box was hard to find.

Photos