Keraton Krakatoa

Location: Jl. Raya Anyer Carita KM. 147, Kelurahan Bulakan, Kecamatan Cinangka, Serang, Banten, id

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Tour desk
• Massage services
• Packed lunches
• Karaoke
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Infinity pool
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Playground on site
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Water park access (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Reception hall
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Fishing nearby
• Swimming nearby
• Water sports equipment
• Water tubing nearby
• Beach club nearby (surcharge)
• Beach toys
• Charcoal grill
• Vegetarian menu options available
• Pool toys
• Paddle boating nearby

Rooms Available

• Deluxe Queen Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Deluxe Twin Room

  The unit has 2 beds.

  Max Occupancy: 4 (2 Adults)

• Deluxe Double Room

  This double room features a pool with a view. This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Fruits
  • Trash cans
  • Shampoo
  • Body soap
  • Hand sanitiser

Guest Reviews

• Truong Duy (9/5): -
• Konstantin (8/5): -
• Virda (7/5): Good for short stay - The location, the view ane the friendliness of the staff Need maintenance especially the bathroom and the linen like blankets etc
• Yulia (8/5): Refres dan Happy - Pemandangan lautnya , kolam renang nya bersih Kamarnya kurang istimewa biasa aja
• Andri (9/5): - Lokasi dan pelayanan Tidak ada
• ardila (8/5): -
• Alaa (8/5): - كل شيء أعجبني عدم وجود مصلى في الفندق وعدم وجود علامة القبلة في الغرف وعدم وجود سجادة للصلاة وعدم وجود ثلاجة ودولاب لحفظ الملابس أيضا
• Tha (8/5): Very good -
• Bakaysa (9/5): Superb -
• Abdullatif (7/5): Good -
• Kresna (7/5): Good -
• Park (4/5): Disappointing - The background outside the resort was great for taking pictures. The wifi signal was weak, so I experienced disconnection while watching Netflix. The shower room also needs to be improved to be more modern. There were ants, so it seems that a pre-inspection is needed before the guests arrive. I was surprised when a resort staff member came to the breakfast room service and knocked on the door. It would be polite to install an intercom in the resort and notify the guests of the room service in advance. Since there is no intercom in the resort, I was frustrated because I couldn't ask about inconvenient things like the wifi password right away. I hope that these opinions of mine will be reflected well and the resort will become a better place.
• Mafulum (8/5): Very good -
• Justine (8/5): Good! - Nice view, nice staff and nice decor
• Yuriyani (9/5): Superb -
• Wesam (9/5): Superb -
• Michael (2/5): Terrible - The sea view from the room. Air Con worked in the room. Staff were friendly and were maybe doing their best. Room was grotty. Bathroom lock on the door did not lock properly. Bed sheets though changed for clean everyday were stained. The food was terrible, all fried and very greasy. If you like a cold shower, all good for you. The pool though we did use, was a little dirty, dead insects, twigs and leaves floating around in it. Public transport is non existant, you need a car. I cannot believe this is a 4 star hotel. I have paid less and stayed in much better accommodation. In reality the hotel is nothing like the pictures on booking.com. I feel like I was conned.
• Riyanto (8/5): Good - Good serve from employe Playground for children not much and room clenliness minor
• Masatyo (10/5): Great place to stay - Hot water, swimming pool, beds, aircon, hospitality, ease of access to nearby restaurant and beaches, room with great balcony with ocean view. Lobby was beautiful. None so far
• Fransisca (9/5): Lovely - Nice place, clean and comfort, nice food also even quite long to have it. Clean area(pool, garden also the beach)..staff is very very very friendly and helpful, Best sunset spot!!!! will be comeback again for sure
• Noah (5/5): Great location and staff, terrible room - The location is phenomenal and the outdoor facilities were great! The staff were awesome and couldn't have been more kind or helpful! The rooms definitely need remodeling. The bathroom was especially bad in that the shower barely worked and the door didn't close. The room was also very musty when we arrived and there was no topsheet for the bed.
• Windra (10/5): we have excellent stay at keraton krakatoa - Our breakfast was fried rice and fried noodles, with omelette and chicken. We also got banana fritters and sweet tea. Our room overlooking the swimming pool was great for enjoying the scenery. Kids love playing in the pool with the plastic canoe, playing with sand, and catching animals such as hermit crabs and shells. The staff was friendly and helpful. There is no information regarding the swimming pool's depth, so you must ask the staff.
• Zigroseno (7/5): Good -
• George (10/5): Excellent stay - Location is great, Staff is amazing…
• Lenny (10/5): Exceptional - Amazing Hotel!
• Johanes (10/5): Amazing trip to Anyer - I love the direct view of the sea from the room. Staffs are very warm and friendly. Nothing

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