Novotel Coventry

Location: Wilsons Lane, Coventry, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Kid meals
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Playground on site
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Covered parking
• Secured parking
• Vegetarian menu options available

Rooms Available

• Superior Premium Queen Room

  The double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides a wardrobe, a safe deposit box, a sofa, a carpeted floor and a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Premium Queen Room with Sofa Bed

  Spacious room with a large work area, 26-inch LCD TV and a king-size bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Sarah (10/5): Affordable, comfortable stay with very friendly staff. Definitely recommend - Very reasonably priced with breakfast included!! Bargain!! Food affordable from the bar, guy working was doing everything, he was very efficient & friendly, nothing was too much for him. Nice to have a pool table too. N/a
• John (10/5): Expected a basic experience but so much better - Stopover booking on the way to somewhere else. Location by the motorway perfect for our needs. Keen price for B&B so expected it to be basic/okay for a 1 night stay but much better than that. Everything exceeded expectations Staff, Room quality and Breakfast. Would definitely stay again
• Rebecca (10/5): Perfect! - It was everything we needed Lovely room Little treats for the kids on the bed was a really thoughtful touch Wonderful breakfast Perfectly positioned for us attending the NEC STAFF WERE SO LOVELY AND FRIENDLY Nothing
• Cornel (9/5): Overall good stay - Overall good experience , The room could have been more fresher /
• Ngurimuje (10/5): Perfect thank you - I like everything about this property Location, cleanliness and polite reception I like my stay there, Unfortunately for me i didn’t make to breakfast hopefully next time
• Mvula (8/5): -
• FADE (9/5): -
• Nusrat (8/5): -
• Nigel (8/5): -
• kamalaker (5/5): Not so great - Breakfast Room has a door like a connecting room. I could hear the next door guest clearly. I had to complain at 2 am. Phone was not working
• Bronislav (7/5): -
• George (7/5): -
• Rosnie (8/5): Situated straight off the M6 great for us, visiting our family. Used this hotel several times before - Accommodation was good for the money paid, although the toilet in our room could have flushed better. Hotel staff were all very pleasant. Cr parking was satisfactory too. The cooked breakfast on our first morning was cold so could not enjoy. The cold buffet was enjoyed.
• Sarah (7/5): -
• Emma (6/5): Staff amazing, hotel really needs some work done. - Lovely welcome card in room on arrival from staff It’s was very dirty, carpets in lobby terrible.
• Isaac (8/5): -
• John (7/5): - Location close to M6
• Arthur (9/5): - Breakfast was ok Paying for a parking
• Ken (4/5): Disappointing - Staff where polite on arrival Bed was very uncomfortable It was really noisy all through the night
• Steph (9/5): -
• Harpreet (1/5): Disgusting breakfast - Location of the hotel We booked family room small sofa bed for our 8 year old was so uncomfortable. Staff was rude and unhelpful. Breakfast was disgusting. Milk for cereal breakfast was water down . There was hardly any breakfast out. When asked staff for more breakfast for told chef is stressed . English breakfast had so much oil on it I wouldn't recommend eating .we left breakfast and went outside cafe for breakfast
• Charlene (10/5): - Very clean and good English breakfast with extras
• Mr Dalvinder Singh (4/5): Awful WiFi Range - It was clean The WiFi was awful. Staff member checks range on phone test and could see it being very weak. Being disabled I had to change rooms which I found stressful on top of that trying to liaise with my staff wifi awful wifi as location wasn’t great for normal phone signal
• Tommy (1/5): Not nice at all - That it was half way where we needed it to be No cot was in the room… toilet was dirty and ceiling was falling down… as in the plaster was falling down
• Angela (8/5): Nice relaxed stay - Price of stay Location Nice breakfast selection Bar area Carpets looking very tired and stained
• Angela (8/5): -
• Stephen (8/5): -
• Dan (10/5): Amazing staff, perfect location - Staff from the night manager to the bar staff and those on reception were exceptional. Welcoming and friendly and chatty. I stay in hotels weekly, and they were great. Little worn and tired in places.
• Louise (7/5): The staff luckily for you make it as the interior needs some attention. Compared to other Novotel I have stayed , Brentf - The staff were extremely helpful and very friendly. The staff make the hotel as it’s in need of a real makeover, a real credit to the company. The first room that was given to us was not up to standard. Stained carpets, bits everywhere and stains on the pullout for my daughter. Not acceptable.
• Nzaba (10/5): -
• Jasbinder (8/5): - Location, amenities, breakfast is not bad and staff are lovely! The property is worn out and needs some attention.
• Christine (7/5): Great hotel for what I needed - Easily accessible by car, close to motorway, parking, comfy bed, clean bathroom and friendly staff. I also had a nice bar snack - I felt comfortable travelling alone. The stained carpets. I also swapped rooms because of a noisy toilet cistern. The bin hadn’t been emptied in my room from the previous occupant.
• Michelle (4/5): -
• Boni (10/5): -
• Jim (8/5): -
• Chevar (10/5): -
• Memory (4/5): Great location, but the cleanliness of the room seriously let the stay down. - Great location It was filthy. Hotel room was filthy, dusty, hair which was not ours everywhere, drains smelt in the bathrooms, mould around the windows seals.
• David (7/5): - No charger for ev
• Jacqui (10/5): - Perfect in every way beautiful room exceptionally clean. Amazing value for money especially as breakfast was included and huge choice for breakfast. I would definitely stay again.
• David (10/5): -
• Christina (8/5): Nice hotel but needs a bit of updating - Very clean room, bar staff very pleasant, Lovely breakfast. Carpets need changing as very grubby looking, had baby with us and didn’t want to let him crawl about on them also some areas could do with decorating.
• Karunaseelan (6/5): - Good place Food
• Paul (9/5): - Great room, bed was really comfortable and breakfast was everything as a family we could of asked for Hall way very echoey when people walking and talking past the room
• JR (9/5): Without doubt we will stay here again -
• Ali (10/5): -
• Paul (9/5): -
• Paul (9/5): -
• Berry (8/5): Good value dog friendly hotel , excellent breakfast and friendly staff. - A good choice for breakfast including cereals, pastries(delicious), fruit, yoghurt, cold meat and cheeses plus excellent full English. Great coffee machine and good choice of fruit juice.Takeaway cups available aswell for your hot drinks. Also if you have a dog you can eat your breakfast in the lounge area. Great grassed area at rear of hotel for taking your dogs on. When booking we requested rooms together if possible and we were given 4 rooms next to each other. Toilet on flush mode all night in our room, rather annoying.
• Nina (7/5): -
• Mary (10/5): -
• Mittal (3/5): Reception staff and cleanliness of room unstaisfied - Location is really good and very nice breakfast . And staff in area of eating really good to cooperate Cleaning below grade . Room carpet dirty . Toilet tissues wrapped behind the door . Bedsheet not properly done no handwash . Just empty dispenser inshort not happy
• Sangwani (9/5): -
• Paul (9/5): Clean breakfast was good - The price N/a
• Nilima (7/5): -
• Nilima (7/5): -
• Anthony (7/5): -
• Nilima (7/5): -
• Jacob (3/5): -
• Kuldip (4/5): Very disappointing stay, ruined a special day - Breakfast we ok but very slow with refilling. Had to wait ages for someone to refill the hot food. Superior Premium room was booked No Hairdryer No Ironing facilities Heating not working, decided to come on middle of the night, disturbed sleep There was a leak in the bathroom There were clothes belonging to someone in the wardrobe, disgusting and very unhygienic.
• Melissa (1/5): Disappointing - The staff where very helpful and friendly Wasn’t clean
• Beth (9/5): -
• Robert (8/5): -
• Shivakaran (8/5): -
• Bayen (9/5): I recommend this hotel - Loved the comfortable bed and our room was spacious. The staff were polite and we had a good breakfast served at a clean dinning room.
• Briah (6/5): -
• Michael (8/5): -
• katie (5/5): Ok for a base if visiting CBS arena. Not the 4* it claims to be. - Good location for CBS arena. Male bar tender improved the experience for us by being friendly, efficient and welcoming - thank you that man! On arrival, girl on reception didn’t seem very experienced. Had to go and keep checking if rooms were ready ( even though it was 3pm) on checking into room there was no fridge as we were sold - was told they don’t all have fridges ( my booking for the queen room stated otherwise) 4:30pm and still corridor full of cleaners buckets and towel bins. Shower grouting was filthy - hadn’t even attempted to be cleaned it scraped off with a finger. Corridor carpets run down. 2 female members of staff we encountered were not efficient at their jobs. When ordering at the bar was given a small not medium wine and charged for medium - twice had to take it back.
• Dinu (10/5): -
• Jacqueline (7/5): Good location, spacious family room. - Staff were good.
• Godfrey (8/5): Fabulous - Thanks to the staff, the receptionist, the bar attendant dey were amazing The room, breakfast
• Surjit (6/5): Helpful staff, clean, lovely selection of breakfast options. I would stay again - A convenient location The lift had broken down during our stay, had to walk up and down 2 flights of stairs. I have mobility issues. Should have also had a pull out bed, but there wasn’t one.
• Clare (8/5): - What makes this Place, is the Staff. Everyone goes above and Beyond. Also the Breakfast is outstanding, and plenty of choice if you're a Vegetarian/Vegan. It's very Clean and well set up. My only negative, is that the menu is extremely limited.
• จิตปรีดา (7/5): -
• Raj (8/5): Good - Property was nice and clean Extractor fan was not working in the bathroom and WC
• Davies (8/5): Brilliant location, great staff. Would definitely stay again - The staff were lovely! Especially the two on the bar. Breakfast was tasty! Hotel was in a great location if you were heading to the football stadium Walls were thin so could hear a lot of doors slamming during the night. Corridors were a bit dated. No hot chocolate option on the coffee machine at breakfast
• Nombulelo (3/5): It was ok I guess - Breakfast was ok and staff amazing The carpets very dirty in restaurant
• millie (10/5): -
• Laura (10/5): - Hôtels très bien ! Chambre spacieuse et copieux petit déjeuner
• deborah (10/5): -
• Tope (10/5): Good and clean environment - Nice Nothing
• Alan (7/5): -
• Ruth (8/5): -
• Pavan (8/5): - everything No proper food outlet
• Uri (8/5): the place was very comfortable. The bathroom was neat. the staff was kind. - room was neat, the bed was comfortable. The toilet.
• Leo Martin (10/5): Happy Place - All the staff we're excellent... reception, cleaner, bar and restaurant staff...all very friendly and helpful. Only one thing.....the very stark white bright night lights. Getting up in the night, had to leave toilet light on so we could find our way.... kept me awake. A dim night light would be better or a motion censor detection light.
• Shaahin (10/5): -
• Guest (2/5): -
• larry (7/5): -
• Matthew (7/5): -
• Vincent (9/5): -
• MsJane (8/5): -
• Thomas (10/5): -
• Annie (1/5): I have always thought Novotels were good, until now. I wouldn’t stay again in a novotel - Cooked breakfast was not great, eggs were rubbery and bacon was not great The room was dirty and lacked simple things like somewhere to hand towels or a mirror next to the desk. There bed had hairs in. It was extremely noisy throughout the night with drunk people. There was mould in the bathroom and it was strange having the toilet separate to the shower room and not having a sink in the toilet. There was no fan in the bathroom. There was mess under the bed. It would have been nice to have bottled water
• Stephen (4/5): Good location. Otherwise poor - The location near to CBS Arena Supposed to have a sofa bed. It was large enough for a young child. Restaurant had very limited options. Had a coffee at breakfast and then noticed lipstick on both sides!
• Kate (1/5): -
• Doreen (10/5): -
• Mohammed Taseen (8/5): -
• Carlos (5/5): -
• Lazarus (7/5): Other than this everything was ok - Pretty everything Mattress is mouldy, sagging lumpy
• Piotr (9/5): -

Photos