Bessou Konjakuan
Location: 湯布院町川上1417番地, Yufu, jp
Star Rating: 9.4 Stars
Property Type: Hotels
About this Property
Scenic Location and Serene Atmosphere
Bessou Konjakuan, set in Yufu with picturesque surroundings, offers a tranquil retreat with a garden and hot spring bath for relaxation.
Comfortable Rooms with Modern Amenities
Each room at Bessou Konjakuan is equipped with essential amenities like air conditioning, a safety deposit box, and a flat-screen TV for a comfortable stay.
Delicious Asian Breakfast and Nearby Attractions
Guests can enjoy a delectable Asian breakfast each morning before exploring nearby attractions such as Kinrinko Lake, Yufuin Showakan, and Yufuin Retro Motor Museum.
For a rejuvenating stay in Yufu, book your room at Bessou Konjakuan today!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 04:00 PM - 06:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Restaurant
- Luggage storage
- Kid meals
- Staff adhere to local safety protocols
- Fire extinguishers
- First aid kit available
- Invoice provided
- Smoke alarms
- Key access
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Japanese garden
- Covered parking
Rooms Available
-
Family Room with Private Hot Spring
This family room's special feature is the private open-air bath. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room provides air conditioning, tatami, a safe deposit box, yukata and a flat-screen TV. The unit offers 5 futons.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key access
- Tatami (traditional Japanese flooring)
-
Deluxe Family Room with Private Hot Spring
The private open-air bath is the standout feature of this family room. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features air conditioning, tatami, a safe deposit box, yukata and a flat-screen TV. The unit has 4 futons.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key access
- Tatami (traditional Japanese flooring)
-
Quadruple Room with Private Hot Spring
This quadruple room features a private open-air bath. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room features air conditioning, tatami, a safe deposit box, yukata and a flat-screen TV. The unit has 4 futons.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key access
- Tatami (traditional Japanese flooring)
-
Quadruple Room with Private Hot Spring
This quadruple room features a private open-air bath. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV, tatami, a safe deposit box and yukata. The unit offers 2 beds and 3 futons.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key access
- Tatami (traditional Japanese flooring)
-
Triple Room with Private Hot Spring
This triple room features a private open-air bath. The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, tatami, a safe deposit box and yukata. The unit has 2 beds and 1 futon.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key access
- Tatami (traditional Japanese flooring)
-
Twin Room with Private Hot Spring
The private open-air bath is a top feature of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key access
-
Japanese-Style Quadruple Room with Private Hot Spring
This quadruple room's special feature is the private open-air bath. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This quadruple room is air-conditioned and features a flat-screen TV, tatami, a safe deposit box and yukata. The unit offers 4 futons.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key access
- Tatami (traditional Japanese flooring)
-
Quadruple Room
The quadruple room offers air conditioning, tatami, as well as a shared bathroom featuring a bidet and a hairdryer. This quadruple room features a safe deposit box, yukata and a flat-screen TV. The unit offers 4 futons.
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Slippers
- Bidet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Key access
- Tatami (traditional Japanese flooring)
Guest Reviews
- Carmenmpc (10/5): Delicious dinner, private onsen and friendly staff - Delicious dinner, private onsen and friendly staff. Nothing
- 井上 (7/5): 概ね期待通り - 内風呂と食事が割と良かった 予約時にもう少し部屋の情報を確認すべきであった
- PEI CHING (10/5): -
- 밤가시 (7/5): - 조용하고 깨끗한 숙소 뭐든 2% 부족^
- Yee Eun (10/5): - 정말 또 오고 싶은 강추..숙소
디테일하게 설명한다면..
1. 화장실과 온천의 확실한 분리..공간분리가 너무 잘되어있어서 너무 좋았네요... 탕이랑 탕까지 가는 복도가 나뉘어있고 친구들이랑 여행가면 화장실 신경쓰이는데 화장실마저도 중간 복도가 있어서 소리가 정말 안들립니다.. 너무 훌륭한곳이에요 진짜ㅠㅠ
2. 직원분들이 진짜 친절하심ㅜㅜ 그냥 친절한 게 아니고 조식먹을 때 석식 먹을때 10분전에 꼭 전화로 알려주고 밥먹으러 다녀오면 이불깔아주시고 거기에 항상 상냥한 미소로 맞아주시는 게 너무나 힐링입니다.
3. 저는 독채였어서 공간에 만족하고 식사와 심지어 방안에서 차를 마실 수 있는것도 힐링이었고 너무 좋았습니다. 탕관리가 너무 잘되어있어서 다른곳에서는 종종 모기가 탕안에 빠져있어서 힘들엇는데ㅠㅠ 이번에는 빠져있는 벌레가 진짜 거진 한마리도 없어서 너무 놀라웠어요 저는 다음에도 여기 예약하려고요 이전에 일박 한사람당 35만원짜리에서도 자봤는데 거기보다 여기가 더 나아요 진짜 전 다시 여기 올거에요!! 5월은 약간 추워서 난방 트셔야합니다!
이불안은 따뜻한데 코끝이 약간 시렸어요ㅠ
숙소 근처에는 편의점이 없기 때문에 미리 마트나
근처 편의점에서 물건을 꼭 구매하시는 것을 추천합니다!!
- Jia-ning (10/5): -
- Lonlyday2016 (10/5): - 位置雖然離車站較遠,卻離金鱗湖很近,附近也有超市,相當方便。一泊兩食的餐點有水準,所有員工非常友善,非常享受這一晚,超乎預期。
- Fong Ying (8/5): We are first time to live this kind of hotel. It makes my two kids so happy and comfortable. My kids are five and three - All staff is very nice Nothing
- RYOTA (10/5): 癒しの旅 - ロケーション。
プライベートの温泉が最高でした。 虫が出ること
- Kelvin (9/5): A quality establishment with modern fittings while retaining rich traditions in the meals and hospitality. - Wonderful establishment in a quite neighbourhood with wonderful staff and homely & quality facilities A distance from Yufuin JR Station but there is hotel shuttle.
- Wanting (9/5): - Dinner and hot spring ♨️ A little far from main street
- Signe (10/5): -
- WAN-HSIN (10/5): - 服務人員非常親切,餐點美味 沒有
- Kit yi (9/5): Delicious food and friendly staffs. The private onsen is wonderful. -
- 陳 (10/5): -
- Kee Chuan Andrew (10/5): A most enjoyable Ryonkan Onsen amidst the forest and overlooking the majestic Mt Yufu. - We had a great stay at this Ryokan Onsen. Spacious and comfortable rooms with its own ensuite onsen, as well as a choice or private open air onsens. Dinner and breakfast were superior and most enjoyable. Overall the setting was beautiful and at the edge of town looking into the slopes of Mount Yufu.
- 이 (10/5): -
- Chi Yin Stanley (8/5): We enjoy our stay very much at Bessou Konjakuan. It is provides very good value for money. - The room is sparkling clean. Breakfast and dinner are delicious. Services from the staff are excellent. While the outdoor onset of the room is very good, it would be perfect if the shower is equipped inside the house, especially during winter.
- 瀧口 (8/5): 満足出来た。 - 料理が美味しい😋 敷布団が薄くて寝てて痛かった。
- Martin (10/5): - Super unter freiem Himmel sich in seinem privaten Onsen erholen zu können.
- WEI-LING (10/5): - 超級超級推薦!有接送服務環境超級好!食物也好吃!房間超級棒! 完全沒有
- SHIH CHUNG (8/5): -
- Atsuko (7/5): -
- YUN JEONG (8/5): -
- Erna (9/5): -
- YUN JEONG (10/5): - 온천과 음식이 정갈해서 부모님이 아주 좋아하셨어요 샤워시설이 빆에 있어서 좀 추웟어요
- Jin Hyeok (10/5): -
- HAN YI (10/5): -
- MIJI (10/5): - 조용하고 좋았습니다. 직원분들 모두 친절하고 정중히 대해주셨어요
마지막 체크아웃할때까지 손을 흔들어주시고 아주 친절하셨어요
조식과 석식 모두 마음에 들었고 맛있었습니다.
방에 딸린 노천탕에서 수시로 입욕할 수 있어서 좋았어요
- Ji eun (10/5): -
- Korogi (10/5): -
- park (5/5): -
- Mei Shan (9/5): -
- JUNG MI (10/5): -
- SANGHYUK (8/5): -
- 倚瑄 (10/5): 是如此的美好! - 整體環境、旅館主人非常可愛 一切都太美好,唯一缺點晚餐用餐時有一道用木炭烤肉料理會會導致包廂煙霧彌漫,抽風不夠快
- KAZUNORI (10/5): 最高! - お部屋も清潔だし、トイレ、洗面所も現代的にされていてとても使いやすかったです。
お食事もとても美味しいかった。 道路からの案内があまりなく、ちょっとわかりにくかった。
- KO (8/5): -
- 이 (10/5): - 주변이 고즈넉하고 시골마을 같은 정취에 조용히 힐링하기 좋은 곳에서 가족들과 잘 머물다 왔습니다.
유후인 역과의 거리는 좀 있지만 송영 서비스가있어서 괜찮았고 저녁 및 아침식다 모두 너무 맛있어요.
직원들도 너무 친절하고 다시 또 방문하고 싶은 곳이에요. 목조 주택이라 그런지 방음이 좀 많이 안되요.
옆방의 말소리가 고스란히 다 들리더라고요.
그 부분은 조금 아쉬웠지만 그것 빼고는 다 만족스러웠습니다.
- Wai Nam (10/5): - 地點便利,距離金鱗湖或湯之坪街道/由布院花卉村等大概6分鐘步程,服務人員態度友善,房間有溫泉,係去日本/台灣暫時最喜歡的溫泉,房間整潔舒適,一泊兩食的早晚餐都好豐富,很有賓至如歸的感覺,下次再黎由布院會再入住!
- JEAN-MARC (9/5): - Superbe ryokan traditionnel,
Sublime chambre avec balcon, très grande taille, futons confortables
3 bains privés : un en intérieur et deux en extérieur, parfaitement propre avec un super agencement.
Centre ville accessible a pied
Très propre
Très bon repas kaiseki (au barbecue de chardon il y a malheureusement trop de fumée)
- PINYU (8/5): - 各方面都表現得很好!除了餐廳一位像印尼籍員工無奈的表情很明顯之外
- NaGa (10/5): 至れり尽くせり幸せな時間 - 温泉、布団フカフカ、料理も美味しい。 なし
- Hoi ling (1/5): -
- Hoi ling (1/5): 服務十分差,處事混亂,過份執著。 - 沒有 絕對一星差評,訂了日式4人房,預訂時標明2大人1個3歲小朋友。晚上睡覺床2張沒問題,但只願意給2個枕頭,多次請求都不願意多給一個,只強調小孩沒有收費所以不會供應,其實需要加錢或預訂時價格貴一些我們也可以接受,但要當刻才知道這情況也不願意配合,完全不近人情而且態度非常強硬。
下午4時 check in,當天下著大雨我們那裏也不能去,早了一點到旅館,但那老太太直接想把我們趕離開,要我們必須4點後才回來,我們一行10人也不知道去那?
溫泉浴用料很粗糙,浸的時候很害怕受傷,木門邊全是霉菌而且已經變黑。
我第一次遇到完全商業化沒有人情味的溫泉旅館,價格亦不便宜,想預訂的客人請想清楚。
Ps 當天價格為60000 yen,得到如此服務。
Absolutely one-star review. We booked a Japanese-style quad room, specifying two adults and one 3-year-old child. Two beds were fine, but they only provided two pillows. Despite repeated requests, they refused to provide an extra one, insisting that children weren't charged extra and therefore wouldn't be provided. We were willing to pay extra or a slightly higher price when booking, but they refused to cooperate upon learning this, showing complete indifference and a very forceful attitude.
Check-in was at 4 PM. It was raining heavily that day, and we couldn't go anywhere else, so we arrived at the inn a little early. However, the elderly lady there immediately tried to kick us out, insisting we return after 4 PM. Our group of ten had no idea where to go!
The bathing facilities were very rough; we were afraid of getting injured while soaking. The wooden door was covered in mold and had turned black.
This is the first time I've encountered a completely commercialized and impersonal hot spring inn. The price wasn't cheap either. Think carefully before booking.
P.S. The price that day was 60,000 yen, and this is the service we received.
- 濵田 (8/5): よかった - 静かで落ち着いた雰囲気 飲料を館内で調達できないところ
- Diana (10/5): Lovely place with great food and attentive staff - Everything
- Yun Han (10/5): - 餐食非常美味!服務用心很乾淨
- Ann Marie (10/5): - The area was lovely. The food was incredible, delicious and a work of art. The private onsen was fantastic. I would definitely stay here again
- HYEANWOO (10/5): -
- 濱田 (10/5): お宿とスタッフとお食事と温泉は最高でした! - 特別感があった
雰囲気、温泉最高
古民家に見えて最新の設備そして清潔感に溢れていました 泊まっていた韓国の方の話し声が夜中まで響いていた
施設のせいではないのですが
- YIJU (9/5): -
- Yuan Chung (9/5): -
- Elena (10/5): - L'onsen in camera è una vera chicca! Per non parlare della cena e della colazione. Le più memorabili e deliziose della nostra vita!
Tutte gentilissime le ragazze dello staff. Impeccabili!
- kiwon (9/5): 료칸이 처음인 한국인 어르신을 모신다면 강력추천 - 가족 9인의 여행으로 방을 4개 빌렸는데, 4개 방의 상태가 모두 좋았으며 방안의 노천탕 모두 훌륭하게 관리되고 있었습니다. 저녁식사와 아침식사 모두 가격대비 훌륭한 식사를 했다고 생각합니다. 또한 한국인 고객을 위해서 직접 가져온 김치를 먹을 수 있도록 해주신 부분덕분에 어르신 분들도 식사하시는데 불편함이 없으셨습니다. 체크아웃 이후에도 렌트카를 주차할 수 있도록 배려해주셔서 주변 관광을 할 수 있었습니다. 추가로 90세 생일을 맞이한 할머니를 위해 사장님께서 특별한 선물을 챙겨주시고, 생일 축하 노래가 나오는 오르골을 틀어주셔서 할머니께서 큰 감동을 받으셨습니다. 숙박내내 힐링을 하느라 딱히 필요는 없었지만 와이파이 신호가 약했던 것 같습니다.
- Hungyun (10/5): -
- Joseph (10/5): - 픽업부터 시작해서 숙소 컨디션 숙소 모두 너무 좋았습니다
- HYOCHAN (7/5): 리얼 한국인 리뷰 - 개인 방에 온천 달려 있는거 매우 좋음
두명 딱 들어갈 정도
직원들 매우 친절하고 일본어 아예 몰라도 어느정도 소통 가능함
가이세키 정갈하게 잘 나오지만 느끼해서 많이 못 먹음 음식 자체는 맛있음 숙소 난방이 안됨 히터로 트는데 히터바람으로 보온이 다 안됨 개추움 잘때 추운 것 때문에 솔직히 다시 오기는 좀 그럼 그것 외에는 다 좋은데...
타다미 아래에서 자는 방법도 고려 해보면 좋을 듯
- Semi (8/5): -
- John (9/5): Best omen in Yufuin - One of the best onsen we had. They have indoor and outdoor private onsen.
The food was great and the service was hospitable. All the rooms are does not have shelter connection. They are in separate buildings. So when it rains, we have to use an umbrella to get to the restaurant and shared onsen.
- Hong (10/5): - 가족과 함께 한 최고의 경험이었습니다
- Chao Ting (10/5): - 接待人員親切、東西好吃
房間跟溫泉都很舒服
- Wai Hei (10/5): 員工很親切 餐點很多吃 - 房間內的按摩椅
- KIM (10/5): -
- Yihung (9/5): - 位置很棒,近金鱗湖 無
- YUAN-CHUN (10/5): 地點很棒,近金麟湖,附近還有Lawson,接待的人很有禮貌且熱心,皆會很有耐心的介紹旅館設施,旅館有自己的小庭園,很安靜,我們是住四⼈房-附衛浴(和洋式)、四⼈房-附私⼈衛浴、⽇式四⼈房、豪華家庭房, - 晚餐和早餐每一道都可感受到旅館的用心,每一道都很好吃,環境也很乾淨整潔,很舒服和讓人放鬆的旅館,我的家人都非常滿意。
- HANSOL (10/5): -
- YU-CHIH (10/5): -
- Gyungman (10/5): -
- Esther Yeung (7/5): -
- Sinae (10/5): 최고의 온천여행을 위한 가성비 료칸 - 코타츠가 있는 다다미방, 개별 온천과 공용 노천온천, 실내 온천탕까지 다양한 온천탕이 있고, 정원이 잘 가꿔져 있어서 2박하는 동안 너무 마음이 편안하고, 즐거웠어요. 특히 가장 좋았던 점은 식사 였습니다. 조식과 석식 모두 정말 너무 맛있어서 정성이 가득 느껴졌습니다. 다음에 일본 온천여행 간다면 유후인에서만 3박 하고 싶어요!! 그리고 료칸 위치가 좋아서 편의점도 가깝고, 메인거리도 걸어서 5분도 안걸리는 점도 좋았습니다. 방문했을 때 눈이 내려서 눈오는날 유후인에서 노천탕을 즐기는 경험을 해볼 수 있어서 너무 좋았습니다.
- 何 (10/5): 這間是道地的溫泉湯屋,來由布院一定要在這樣的地方住一晚,雖然距離車站較遠,建議搭乘計程車前往,僅5分鐘車程,晚餐和早餐都非常棒/精緻,回程時主人親自接送我們到車站,備感貼心! - 道地的日式湯屋和懷石料理
- Ju chen (10/5): - 整體品質都非常好👍
還有提供接送服務 無
- 말론 (10/5): -
- Yueh Han (9/5): -
- Chanwei (10/5): -
- Sunny (10/5): A magical place that we would return to ASAP if we could! - As a family of four, we stayed at a handful of hotels during our time in Japan. This was our favorite by far. We spent Christmas Eve and Christmas Day here, and it was nothing short of magical. Since our time was short, we barely left the resort. Our personal onsen was dreamy, and we also had access to the communal pool.
The meals were beautiful and gave us the opportunity to try traditional dishes. Our room was very clean, cozy, and spacious. We had a Japanese-style room and found the futons to be very comfortable. There was a TV in the room, but we didn't feel the need to turn it on. The wifi was strong enough for all our needs as well.
Although our Japanese is very limited, the staff made an effort to communicate with us. This was very much appreciated! We relied heavily on Google Translate.
As parents with teenage boys, it's difficult to find something the entire family enjoys, but this was it! There wasn't anything we didn't like!
- Min Chung (10/5): - 老闆很親切,服務超讚
- LEE (10/5): - 위치와 너무 친절히 응대해주심.
- Nankyoung (10/5): - 개별 노천탕이 없는 객실이었지만 가족탕 사용에 문제 없었고 직원분들 매우 친절하심.
식사 맛있었고 단풍철이라 그런지 진짜 너무 너무 예뻤음.
- Jiyoen (5/5): - 여자 사장님? 매우 친절하시고 깔끔해 보이시네요.마찬가지로 숙소도 깔끔하게 잘 관리되어 있습니다.객실에 포함된 노천탕은 옆방과 붙어서 방음은 제로지만 깨끗하네요 비슷한 가격대 료칸에 비해서 식사는 짜고 다양함은 없어 보여서 아쉬웠습니다
- KATAYAMA (9/5): 最高でした😃 - 清潔だったし、マッサージ機が置いてあってリラックス出来ました。 特に無し。
- MINCHEOL (9/5): -
- mitsuo (8/5): 思った以上 - 温泉・食事・スタッフの対応の良さ 露天風呂が、熱すぎた。内風呂は丁度良かった。
- Da (9/5): - 員工都很有禮,房間乾淨,溫泉舒適,很近逛街地點,收穫滿滿,所有人都很nice,一泊2食不錯。 Checkout時間可以晚一點更好。
- JIHYE (10/5): 너무 만족스러운 료칸이였답니당 - 조식 석식 모두 잘나오고, 무엇보다 직원들이 너무 친절해요~
한국말도 간간히 써주셔서 의사소통 하기 쉬웠고 분위기도 좋고 시설도 엄청 좋아요 ㅎㅎ
탕이 3개정도 있지만 생각보다 다른 손님들과 겹치지 않아서 이용하고 싶은시간에 모두 잘 이용했답니다!
유후인 메인거리랑도 가까워서 오고가기도 편했어요! 딱히 아쉬운점은 없었어요~
- KAILIN (10/5): -
- Shuk Wai (1/5): Big disappointment! - We return to this hotel with first time great experience. This time I strongly recommend my friend to stay at this hotel, we are a group of 4 adult. Somehow we were expecting a bigger unit as we paid double for a family unit. But when we arrived, we were taken to the same unit as first time stay which was for 2 of us. We asked if there’s a mistake and due to language barriers, their manager has to ask another visitor for translation. The manageress tone of voice started to get annoyed and at the end we were told we had to pay more if we want a bigger unit. As this is our reunion & birthday trip, we don’t want to spoil the fun so we end up staying at same unit. Later when having dinner at the unit, bedding were getting prepared and the manageress said the sleeping area can only fits 3 beds, is it ok if the other sleep in family area where we were having dinner at the time. We said we preferred two in one room, so we all in the middle of our dinner enjoying ourselves had to get up and there’s no space to stand, so we went outside of the unit. After bedding done, we found our dinner seating were all moved to the window side and food were almost all collected. After all this was done, we found the sleeping area were no way to fit 4 people and as there’s no definitive to sleeping area. We all felt being ripped of, maybe we should book 2 separate unit which will cost the same. This time we had a completely opposite to our first time experience and this was only 6 months ago. The only thing I would appreciate was the two meals and the lady that served our meals. There were no explanation or anything to make up for all these discomforts or this was it, we had to accept it. I actually since first time stay, I recommended this hotel to my friends who’s going to Yufuin. What a big disappointment and I definitely would not go or recommend to this hotel ever.
- Ching Yi (10/5): -
- YUKO (10/5): 満足の旅 - お食事がとても美味しかったです!
- Yui Lik Ludwig (10/5): -
- Jen Chien (10/5): - 員工非常友善,雖然聽不懂日語,但感受到了她們服務的溫度
- Ikumi (8/5): -
- Hui Yi (10/5): The place was a sanctuary, a great escape from the hectic city life. - The meals were impressive, in particular dinners. They are like Japanese fine dining, serving 8 to 9 course dishes for dinner. All were exquisitely presented and food was of high quality. Service was superb. The 2 nights there were the best of our Fukuoka trip. None
- KAWATA (7/5): 良かったね - 露天風呂付きの部屋 自販機が無い
- Ki (10/5): -
- LAN JHIH (10/5): - 老闆娘好可愛,人很好❤️我們住的房間有暖爐桌,外面有私人露天池及大眾浴場🥰
- Jian-Yi (10/5): -
- Jennifer L. (10/5): -
- SZU YU (10/5): -
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