Orgánico Hotel Boutique TEPOZTLÁN

Location: 47 Calle Netzahualcóyotl 47, Tepoztlán, mx

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 01:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Non-smoking rooms
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Massage services
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Board games/puzzles
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Lower bathroom sink
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Standard Room

  1 King Bed

  Relax - In-room massage available

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom and towels

  Practical - Iron/ironing board, laptop workspace, and local maps

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Accessible bathtub

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Pets allowed
  • No rollaway/extra beds
  • Bedsheets provided
  • Local maps
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Closed captioned TV
  • Accessible bathtub
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Luxury Room

  1 King Bed

  Relax - In-room massage available

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom and towels

  Practical - Iron/ironing board, laptop workspace, and local maps

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Wheelchair-accessible bathroom vanity

  Need to Know - No rollaway/extra beds available

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Wardrobe or closet
  • Wheelchair accessible
  • Daily housekeeping
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Pets allowed
  • No rollaway/extra beds
  • Smoking
  • Bedsheets provided
  • Local maps
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Accessible bathtub
  • Lever door handles
  • Wheelchair-width doorways
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Deluxe Suite

  This suite's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite has executive lounge access, a wardrobe, a flat-screen TV with satellite channels and a terrace. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Video
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Executive lounge access
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Pool towels
  • Shallow end
  • Trash cans
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Suite

  This suite's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower. This wheelchair accessible suite has executive lounge access, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Sofa
  • Executive lounge access
  • Mosquito net
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Pool towels
  • Shallow end
  • Trash cans
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• JASMIN (10/5): - Servicio
• Kristal (8/5): - Solo el servicio de desayuno fue extramadamente tardado, solo esto, todo lo demas muy bien. Poco personal y la Srita que servivbia trdo demasiado en traernos un cafe, le falta preparacion.
• Barcenas (9/5): - El servicio
• Roberto (4/5): Bonito lugar pero descuidado. - Ubicación, personal, instalaciones bonitas. Poco cuidado de los baños, productos de aseo de baja calidad, recepcionista cordial pero con información limitada y poco atenta.
• Benjamín Alberto (10/5): Mi estancia fue mágica, muy agradecido por tener un fin de semana especial y de relajación - Instalaciones Atención del personal Limpieza N/A
• Dante (9/5): -
• Michael (3/5): poor value for money. to expensive for what they offer - food was ok but nothing special facilities do not match with fotos in booking. also poorly maintained.
• URSULA (2/5): - Photos are not the reality.
• Aaron (3/5): Mala experiencia - Sin chiste La habitación es demasiado pequeña e incomodo
• Monika (7/5): It was ok but super overpriced - The outside setting was nice The Pool was very poor maintained
• Aaron (8/5): -
• Alonso (7/5): - Estilo Bichos
• Fernanda Vilchis (7/5): - El lugar es muy bonito, instalaciones y la habitación. Pero para el costo creo que puede dar para mas. No había agua caliente, ni servicio de botellas de agua.
• Edgar Israel (9/5): - El trato es excelente
• Armando (4/5): Las fotos en general no son el estado actual del hotel, el servicio y el staff muy amables siempre. - La vista y el jardín central es bonito. El servicio del staff. La alberca no esta en un buen estado. El baño tenía varias fallas. Las televisiones no tenían buena señal. El desayuno estaba muy limitado, no había muchas cosas. Me tocó un araña grande en la cama y una cucaracha en el baño.
• carlos (3/5): No vale la pena por el precio. - El personal es muy atento y amable. Los jardines muy bonitos. Si no fuera por el personal, les pondría una sola estrella. Las habitaciones están muy deterioradas, closets viejos y cortinas llenas de polvo, nos dió un ataque de alergia, el “desayuno incluido” no es un desayuno realmente, es un cafe unos panes de 3 días antes, un poquito de papaya y una cucharada de yogurt y una de granola. La alberca esta sucia y descuidada. Muy caro para lo mal cuidado que está. Precio premium para instalaciones básicas. El Spa ni lo vimos
• Jenie (7/5): - la habitacion, la ubicacion, el desayuno, la atencion del personal, el jardin. alberca con agua muy fria, descuidada, jardin y area de alberca sin aseo y sin servicio de bebidas.
• Carlos (5/5): - Mucho ruido las habitaciones de al lado, musica hasta altas horas de la noche
• Alicia (9/5): Un lugar para descansar y pasar momentos relajantes llenos de vista y sol. - La arquitectura en contraste con el paisaje es agradable e interesante a la vista. Hermosos jardines y estancias comunes confortables. Se respira calma y tranquilidad. La habitación muy reducida, pero con un lindo patio.
• inigo (7/5): Convenient and comfortable for a short stay. - Comfortable for quick stays. Friendly staff, convenient parking. Included breakfast was simply bad. Bread inedible. The room is barely big enough to fit the bed. Feels too tight.
• Mare (6/5): -
• Andric (10/5): -
• Robinson (10/5): - La atención del personal Todo estuvo excelente
• Ana Elena (10/5): Todo excelente - Son muy atentos , muy limpio todo
• Maria Fernanda (1/5): No está lista - No está lista para ser un hotel Descuidada
• MAURICIO (10/5): -
• Mayra (1/5): -
• Italia (10/5): - Todo el lugar está espectacular,el personal es muy atento ,todos sin excepción, lo recomiendo ampliamente La alberca helada por la temporada aun así me metí para apreciar el paisaje
• EVA OLGA (8/5): AGRADABLE - LAS INSTALACIONES MUY HERMOSAS LAS AREAS COMUNES, LA HABITACION SUPER INCOMODA, CAMA MUY GRANDE Y SIN ESPACIO PARA LA HABITACION ADEMAS DE QUE FALTA DE ILUMINACION, (MUY POCA LUZ EN LA HABITACION)
• Rene (10/5): - Excelente servicio y excelente ubciacion. Muy limpio.
• Roberto (8/5): - Me gustó mucho la limpieza del lugar y la atención El baño es viejo y no funcionaba bien, se tiraba el agua.
• Tarek (3/5): - We didn’t like the place, nothing to do vs the pictures. The staff told us we had to return in the nights before 1am because if not they would sleep and we wouldn’t be able to get back in as nobody would open (We were going to Tepoz for a night wedding!!). The place was not clean and very very expensive Vs the real thing.
• Yeni (3/5): No regresaría a este lugar! - El precio está sobre valorado , la comida súper mala . La alberca fría y sucia 😐. No limpian la habitación todos los días . Pague de viernes a lunes y ya domingo mejor me regresé a casa !
• Susana (8/5): - La vista es hermosa, las habitaciones silenciosas y agradables. El área de la alberca no tenía colchones para las bancas, no había toallas ni alguien que estuviera pendiente. Tuvimos que ir a recepción a preguntar y esperar a que llevaran las cosas. Falta personal que esté en esa área. El lugar se ve más grande en las fotos, está bien si buscas pasar la noche y estar un rato en la piscina, pero por el precio hay hoteles más grandes donde puedes caminar y tener más áreas para disfrutar.
• Cortes (2/5): Very poor - Location There were cockroachs and spiders all over the room. The walls are very very thin and you could hear everything from next room. The room is very small for the price. Wouldn’t come again
• Juan (8/5): Very good -
• Graham (8/5): Very good -
• Fernando (9/5): Superb -
• Jonathan (6/5): Probably not the right price point - The garden and grounds are beautiful. The mattress was great. The breakfast menu was extensive. The lunch and dinner menus were not quality. Some of the finishes were worn out. The deck to the garden was worn out. The pool furniture was beat, and the pool ladder was broken and unusable. My bed took up my entire room to the point that it was uncomfortable to move around it. The Adirondack chairs in the little garden area attached to my room were broken. Even though it appears well appointed, It just seemed dated.
• Iker (3/5): Poor -
• Gregory (1/5): A huge waste of time and money for non-existent accessible room, and denial of the booking made. - nothing We took a taxi from Mexico City to this place, for the Suite that was listed as fully level and wheelchair accessible. When we finally arrived they said they had no booking for us and no wheelchair suitable room. Entrance to the hotel was steps and the place was totally unsuitable. They were not at all helpful!. We could find no other place to stay and eventually our taxi took us back to Mexico City. This amounted to £160 down the drain and a completely ruined day
• Maria (10/5): Excellent - The service was MORE THAN GREAT and that made it completely worth it! All the people were above nice and gentle!! Plus breakfast was extremely delicious!!
• Geovanni (4/5): Disappointing -
• Barrett (3/5): Do not go - I loved the property's location and layout. The property is poorly managed. The rooms were not ready, my toilet leaked all over the floor, and the showers were of low quality. The restaurant was more like a sometimes-open kitchen. When we arrived, there was a bait and switch: we had paid for a suite, but they provided a closet-sized room because the suite was unavailable. Despite booking over a week prior, the main office in Mexico City had no information about my reservation. Their solution was to reduce the fee by $50 per night, which wasn't worth it. I would have left, but it was late, and they knew I had no choice but to stay. I even found spiders in my bed. Overall, it was a pretty place with terrible management.
• Jose (3/5): The Worst hotelnintown - Very small Romm ,No AC, No fan, Bad breafast, for this room in Tepoztlán,I pay only the 20%
• Egle (8/5): A great place for a relaxing getaway or retreat, with very friendly and helpful staff. - It’s a quite small boutique hotel which gave us that special feeling of staying at an uncle’s ranch. Very relaxing and calm place, with fantastic views over the mountains. No fridge in the room, and way too few sockets for the needs of contemporary travellers who need to charge various devices.
• Gerardo (10/5): Wonderful quiet and private stay. Amazing design facilities with polite and welcoming staff. Definitely will come back! - Facilities, location, atmosphere, staff, privacy, tranquility, design, food. They didn’t have sweet bread, but it was understandable. Big bugs.
• Hector (5/5): Not good enough - Location They charged us the breakfast without explaining what was actually included
• Carlos (8/5): Quiet place - The breakfast included was too small The bathroom was no functional Instead the whole place was beautiful in a perfect location The view from the room :(
• Mikolaj (7/5): Good - Beautifully situated complex. You have everything you need to rest, but the price to value lowers the rating.. Overpriced. . Also the bathrooms need refurbishment..
• Adela (6/5): Pleasant -
• Miguel (10/5): Exceptional -
• Joaquin (10/5): Excellent stay, beautiful place - Beautiful place, the landscape is amazing, very relaxing It took a while to get in the room because there was no staff available at the reception
• Therese (4/5): Not worth the money - The exterior facilites are nice The food is not good and the conditions of the room need improvement. Moreover, I got bitten while sleeping by an insect , and woke up covered by big bites 🥴
• Giovanni (8/5): Very good -
• Araceli (4/5): Disappointing -
• Arantza (7/5): too dark indoors - the open Spaces the room
• Santiago (3/5): Very expensive and unwelcoming. - Room was TINY, only included breakfast was toast and juice and it started at 10 pm. We didn’t have toilet paper in the room. Very expensive and unwelcoming.
• Daniel (7/5): Good - it’s comfortable, it has a nice view, the people are nice. some basic needs in the hotel like the wifi password should have been in the room, we had an issue with the toilets in the middle of the night.
• Maximiliano (6/5): it is a good place to stay, but for the price they charge, you certainly can find some plecae else. - The property is good, clean and very nice. it has spaces for everything and the staff is kind. The pool was broken all the time and very cold and they didn’t told us. They do not have a good variety of things to drink so we had to buy some things. our internal deck had water pipes going through our backyard and we think they have a serious lack of maintenance .
• Jessica (10/5): Exceptional - comfortable rooms, beautiful garden poor lighting
• Echavez (10/5): Great stay in abrand new hotel - The staff is very friendly and the facilities are great Nothing
• Nikhil (10/5): Exceptional -
• Carlotta (1/5): never ever staying again - the view nothing. the property is totally different than they show on the pictures. the rooms are dark and humid.
• Louka (7/5): We had a beautiful stay. Very relaxing. The kitchen staff were very friendly and the food was good traditional Mexican. - Very beautiful design of rooms and central garden. The furniture, wood, floor tiles, back gardens with Guava trees. it was all very cosy, relaxing and stylish. The sink and shower drains were always blocked and the taps to the sinks were in a useless position. I reported this on the first day of our stay and the “Manager” cheerfully just said “We know”.

Photos