Diane Residences

Location: Gen. Lim Street, Mabolo, ph

Star Rating: 9.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Pets allowed
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Sauna
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Infinity pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Covered parking
• Secured parking
• Garage
• Swimming nearby
• Rooftop garden
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room

  The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. The double room offers a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Single Room with Shared Shower and Toilet

  The unit has 1 futon.

  Max Occupancy: 1 (1 Adults)

• Bed in Male Dormitory Room

  Max Occupancy: 1 (1 Adults)

• Standard Double or Twin Room

  Max Occupancy: 2 (2 Adults)

• Standard Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a seating area with a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle, as well as a sofa. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Deluxe Double Room

  The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a bidet. The double room offers a wardrobe, a safe deposit box, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Deluxe Suite

  This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. This suite is air-conditioned and features a seating area with a flat-screen TV, a dining area, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Edmundo (10/5): -
• Ilona (8/5): -
• James (10/5): Nice stay in Cebu City - The staff was very helpful and friendly. The room is very large and comfortable. The pool and bar on the top floor are wonderful with a great view of the city and port. The breakfast is very good with many options After our first stay and decided to book it again when we returned to Cebu. We will stay rather again when we return to Cebu. We felt it is avery good value for what they provide.
• Sandra (9/5): -
• Audrey (9/5): Très bel hôtel ! - La chambre spacieuse, les équipements confortables, la disponibilité de laverie sur place. Super rooftop avec piscine ! Aucune possibilité d’avoir la chambre avant l’heure du Check in (14h), même si la chambre est prête bien avant.
• olivier (7/5): - Grande chambre bien équipée. Super rapport qualité prix car nous avons été surclassé. A ce prix avec un super petit déjeuner buffet dur de faire mieux. Belle piscine sur le toit Emplacement un.peu excentré et le soir les rues pas éclairées. Sdb un peu rudimentaire
• Sofie (9/5): -
• Juan Antonio (10/5): Superó mis expectativas - Me gustó todo en general,comodidad de habitación y limpieza Todo me gustó,pero quizas en el desayuno deverian tener alguna opción de desayuno continental ya que mayormente es filipino
• Elena (8/5): - Ruhig, freundliches Personal, sauber
• David (10/5): - Tout était parfait!
• Nina-B (8/5): - Bon rapport qualité prix. Chambre spacieuse et lit confortable Rien
• Mia (10/5): -
• Jemuel (10/5): - Amazing clean and spacious None
• Lascuña (8/5): -
• Eckardeen Reeka (10/5): Overall a great and comfortable stay. Breakfast is good, all staff are helpful and approachable. - Always a pleasure staying here. This is our 4th time in Diane and always the best, comfiest time. Huge room, friendly, approachable staff, and easy checkin/checkout. Happy to go back here again :) Thank you to the Diane team! It's probably just me because I'm a girl but I always tend to clog the drain with my falling hair, i hope they get bigger drains but this isn't very important. Just had to clean it myself when it gets clogged. The bed on room 7H10 is also not platformed well. There is a bulge on the center flooring that makes the bed kind of seesaw a bit which is funny, we've just put some wedges in there but you can still notice it. Hoping this gets fixed! Thanks!
• Tommy (8/5): -
• Sikon (7/5): -
• David (9/5): Best Breakfast Buffet Ever. - Breakfast Buffet was Great, one of the Best Ever. Almost everything was great. Ok, the Shower could have been Warmer or Hotter.
• Rebecca (8/5): - we stayed here 2 times and the room is excellent, very comfortable and spacious with normal AC unit not the box one common in philippines. big tv so you can watch netflix. very quiet day and night so can work easily and sleep well. the rooftop pool and gym is a bonus. location was a bit tricky, not many affordable food options around and grab didnt work for me there. however staff at the desk can call you a taxi which is actually cheaper
• Lau (9/5): -
• Helen (10/5): - All staff very friendly and helpful, restaurant food excellent. We would stay against if back in Philippines. Nothing
• Berto_dg (10/5): - Hotel nuevo, habitación muy amplia, piscina en azotea muy chula, gimnasio nuevo, y desayuno buffet super completo. No se puede pedir más por menos
• Aamin (8/5): Great facilities — subpar management - Amazing rooms: spacious and comfortable, they even feature a small balcony. The beds are very generous in size, good mattresses. Plenty of storage space, 3 sets of towels per guest. Good breakfast, staff was quite welcoming. Unfortunately, absolutely disastrous management. Due to their willingness to accommodate for the guests, this property is only an 8/10 for me. 1. At the arrival we were asked for 150php/hour surcharge even if we wanted to check in earlier. At the same time, their welcoming message on booking.com clearly states that early check in is complimentary. Despite this fact, we asked if the room is ready, and it wasn’t. They will try to extort money from you the moment you step through the door without even confirming they can provide this service. 2. We requested an extra blanket (the room only had one large blanket for two people). We were immediately slapped with another charge: 300php; absolutely ridiculous for a hotel. We decided to oblige — in return we got a simple sheet, not even a comforter! When we asked for a comforter, they claimed they can’t get it because they don’t know where they are kept. We only got it the next day when the room service came. 3. The check out made us wait for 15(!) minutes so that they „check our room“. All to get your deposit of 1000php, cash only. This is an extremely bad practice for a hotel. Normally, you would think they will do it after your departure and use card transfer. We were headed for the airport, so 15 minutes of extra wait time with our luggage were clearly suboptimal.
• Christopher (9/5): -
• Christopher (9/5): Great place to stay with a great price. - It was well staffed, clean and comfortable. We had an issue with our water heater and they came and fixed it quickly. I wouldn’t change anything from my experience.
• Thomas (9/5): -
• Pacoy (9/5): -
• Brash (9/5): Nice place to stay. - Very friendly and helpful staff. Nothing
• Vinyl (10/5): -
• Mc (9/5): -
• Lenno en Tum (9/5): Goed - Goed ontbijt, parkeren onder hotel, gym De badkamer is wat verouderd wel schoon, als je dicht bij de lift zit is het gehorig, en de bedden zijn wat hard
• Hsinju (9/5): - 床很好睡，房間超大的，早餐也很好吃，服務人員都很親切，很喜歡這裡 蓮蓬頭的設備需要更換，水溫覺得有點冷，可能也是自己習慣洗很熱的水溫
• Tanja (8/5): -
• per (8/5): Topp plass - Bra plass, god mat, hyggelig personale
• Annabel (1/5): Pls train ur Front Office Staff! Very Poor Service ! - Only the room! And the housekeeping staff! The FRONT OFFICE STAFF is very poor In training! NOT ACCOMODATING! Very bad attitude! Not properly trained. Not smiley and not helping even to open the door 😡
• Marco (10/5): - Good value for money
• Bonn (8/5): - It was clean It was not an 8-bed dormitory. It was I think at least 30+ capsule beds in one huge room. The foam does not fit the size of the capsule, so the right side was protruding, making it hard to sleep.
• Elisaveta (10/5): -
• 西川 (10/5): - 施設は非常に綺麗にもかかわらず、宿泊費が安価でコスパよく感じた。 特になし。
• Thomas (9/5): -
• Jurine (9/5): -
• Thomas (9/5): -
• mª Antonia (10/5): Casi perfecto - Nuevo Comodo Silencioso Buen desyuno Piscina bonita
• Janette (10/5): -
• Sierra (8/5): - Value for money. Good shower pressure and temperature. Good location
• Janette (10/5): -
• Montaño (5/5): -
• Dita (8/5): - Vše bylo v pořádku Lokalita
• christophe (10/5): - Propreté Emplacement
• Carlson (7/5): -
• ikkidifenix (9/5): -
• Viberly (8/5): -
• Alejandro (8/5): -
• Dita (8/5): - Všichni ok Lokalita
• Marco (9/5): - Infinity Pool in einem der oberen Stockwerke mit einer Poolbar Lage ist zu den belebten Orten zu Fuß etwas weit, da Taxen sehr günstig und immer verfügbar sind ist das kein Problem
• Gunnar (8/5): -
• Simone (9/5): Good value for money - Perfect for us during an overnight stop before flying to our next destination. Good beds, good internet and nice shower. AC worked well. We did not explore the neighborhood or used the gym/pool area. But it looked good. The food was not very good so I would recommend to eat out at one of the good local restaurants around the hotel.
• Tia (1/5): Do not stay if you dont want bed bugs. - Kind service Bed bugs in our hotel room! Didn’t stay for the night
• Tamar (7/5): -
• Blezie (10/5): -
• rodolphe (10/5): -
• rodolphe (10/5): -
• Eckardeen Reeka (9/5): Overall a really good stay. We'll definitely go back! Thanks Diane. See you soon! - This is our second time staying here in Diane. The room is spacious, bed is big and comfortable, and staff are nice and welcoming. Shower pressure is always a make or break factor (the last time our shower pressure was really weak), this time the shower pressure is really good, just one problem the drain didn't properly work and the floor plan in the bathroom was not well built so the drain didn't work properly (please recheck room 3H14). Overall, it was a nice stay and will go back again! Thank you Diane. The shower pressure was really good in our room and enjoyed a really nice calming shower, but the drain not working properly because of the floor not elevated to go to the drain area, it made it a bit frustrating and stressful. Hoping they could fix this. The room is 3H14. Thank you!
• Kotaro (10/5): -
• Patrick (2/5): Definitely not again - Quality bed, size of room, breakfast Location!!! 30 min + walk to IT park, 15 min + walk to 7/11, you need taxi if you want to go nightlife, about 20 min drive. Balcony, not real balcony!?! Shower not hot! Check put staff tried to get 2000 peso because I smoked on my balcony, no signs at all fir not smoking on the balcony, that is why I take room with balcony. Ok, signs in the room, and I never smoke in room anyway. Swimming pool, where are the sunbeds?
• Yi Chi (9/5): 很不錯，推薦 - 房間乾淨，有冷熱水瓶、衣櫃、保險箱、瓶裝水等，床很大，枕頭很多。還有一組沙發跟桌子，因為入住時太累了，我們有點餐到房間吃，肋排跟sisig不錯。 浴室有窗戶，這點很好，也有非一次性的沐浴乳、洗髮精，毛巾有擦手巾、擦臉巾跟大毛巾，吹風機有冷熱風，風力也很強。 早餐可以感覺得出旅館的用心，東西方食物都有，但只能說還有進步空間，口味上對我們來說有點過鹹，而且不知道為什麼有很多餐點是蛋糕類的甜食。用餐空間明亮、乾淨，沒什麼好挑剔的。我們比較早去，幾乎沒有其他客人，但食物都有準備好。 由於我們只有住一晚，隔天吃完早餐就去機場了，沒有在附近逛，也沒有宿霧市區的行程，所以不知道旅館位置好不好、附近方不方便。 服務人員不論是行李員、入住的櫃台人員、送餐的人員或餐廳的服務人員都很棒，讓整個入住體驗都感到很舒服。 熱水不要開到最大，水溫才會上去喔。
• Yonatan (10/5): -
• clotilde (7/5): - Équipements et situation de l’hôtel . Possibilité de rejoindre le centre à pied. Chambres spacieuses et confortables. Très bon petit-déjeuner. L’accueil: personnel de la réception antipathique et peu serviable.
• Jan (10/5): -
• Debora (9/5): -
• Margaret (10/5): Great hotel, staff and breakfast - Great staff. Comfortable, spacious room. Good buffet breakfast. Nothing.
• Felix (6/5): -
• Largo (1/5): It was a scam. It does not exist. On the day of check in, the property did not reply to our chats and won’t pick up our - It was a scam. It does not exist. On the day of check in, the property did not reply to our chats and won’t pick up our calls. And we did not get a refund. Beware It was a scam. It does not exist. On the day of check in, the property did not reply to our chats and won’t pick up our calls. And we did not get a refund. Beware
• Claudio (9/5): -
• Tomaz (8/5): Za kratek obisk mesta Cebu - Široka postelja, velika soba, dober samopostrežni zajtrk, bazen. Prevec hladno v jedilnici in na recepciji, kjer je bila temperatura klimatske naprave nastavljena na 17C - neekološko in nezdravo!
• Jaroslav (8/5): -
• Ping Chieh (10/5): 很滿意，下次還會來住；附近很多美食餐廳和超市，非常方便 - 空間很大，很乾淨；餐點好吃，還有頂樓游泳池及健身房，性價比超高；服務人員態度親切 偶爾開窗戶外會有蒼蠅飛進來，但不是飯店的錯
• nadege (9/5): -
• Anja (9/5): Gute Unterkunft in guter Lage mit fairem Preis :) - - Große, komfortable Betten - Großes Zimmer - Gutes Frühstücksbuffet - Schöner Pool (auch wenn dieser in die Jahre gekommen ist) - Leckeres Restaurant mit großer Auswahl - Gute Lage in einem guten Viertel - Günstiger Wäscheservice (ca. 40 PHP pro Kilo) - Kostenloses Wasser zum Nachfüllen auf dem Flur - Sehr Safe funktionierte leider nicht (keine Batterien?) - Die Klimaanlage funktionierte auch nicht gut (zu klein für den Raum oder an falscher Stelle - sie kühlte den Raum so gut wie gar nicht runter) - Es gab im Badezimmer ein Leck in der Decke, das nicht repariert werden konnte - Wichtiger Hinweis: Wir mussten 1.000 PHP als Kaution am Anfang bezahlen und nach Check-Out wird das Zimmer überprüft, bevor wir es zurückbekommen haben
• Karen (7/5): -
• Ping Chieh (10/5): 飯店頂樓有游泳池，和酒吧很棒/也有健身房可以邊跑步邊看夜景 - 早餐很多樣化，房間很清潔 洗澡水溫不夠高
• Trantoul (10/5): - C ’est la troisième fois que nous venons, le rapport qualité prix est exceptionnel ( 4 fois moins cher que des hôtels similaires), excellent petit déjeuner buffet.. Personnel aux petits soins, Très propre. WIFI 10 /109 Tout était parfait
• Pablo (7/5): Nice and quiet stay - Very comfortable room with a big bed in a quiet area, also good buffet breakfast included. Perfect for a stop while travelling between islands. Everything was absolutely fine, maybe the toilet needs a bit of attention. If you want to visit the historical centre it’s a bit far.
• Alena (10/5): Прекрасный отель с просторными и чистыми номерами и отличным завтраком - Гостиница хорошо расположена - дорога из аэропорта заняла терпимое время, в порт наутро доехали вообще быстро. В доступности есть магазины, несколько кафе и ресторанов. Прикольный бассейн на крыше - не очень длинный, для полноценной тренировки не подойдет, но для расслабления в конце дня и для атмосферных фото на фоне ночного города - класс! В номере было очень чисто и тихо, комната просторная. Завтрак отличный и разнообразный. У нас нет замечаний. Все было отлично.
• bendov (10/5): -
• Winkler (6/5): -
• Dannie (10/5): -
• Ellen (9/5): -
• SéamusQ (9/5): Highly Recommend - I couldn't really fault the place at all. Very clean and comfortable. Staff were accommodating. Location wise some quite good Cafés and Restaurants all within a 20 minute radius Maybe Gym facilities could do with either some updating or upgrading as not all were functional.
• Andrea (9/5): -
• Johanna (8/5): - Stort rum. Bra sängar. Stor frukost med bra utbud, mycket personal tillgänglig. Lite lyhört.
• Nikolay (9/5): -
• David (10/5): -
• Amihan (9/5): It was a nice location. Very central. The hosts are kind and very responsive. They communicated well and tried their bes - The location is central. You can find everything you need in the area: great restaurants, massage parlor below the building, safe location (we took a lot of night walks, money exchange, great and responsive hosts. The building itself is quiet. It has a security guard 24/7 I believe. The hosts communicated well and replied almost right away to all our requests and enquiries. They tried their best to make our stay comfortable. Thank you. We left our EarPods and the cleaner found them and we got them back after flying back from Cebu. The property seems bigger in the photos provided. It could also be the way we perceived the photos. The BR with a bunkbed is quite tight, only really good for sleeping, no space for anything else. The toilet that came with this room is also tight. It has a shower over the toilet which we never used as my adult kids didn’t like wetting the toilet. We found 2 small cockroaches in that same toilet and we informed the hosts. They sent someone immediately to spray the room. Also another reason why we stopped using the second toilet/shower because of the cockroaches. However, apparently the apartment gets pests service every 6 months the hosts mentioned. The main shower was going cold quickly. We informed the hosts and they sent staff to had a look at it. In the end it was decided to replace the heating system. Unfortunately, they were not able to install it as they had to purchase a new system and we were already checking out the next day. We advised them to replace it once we’re out.
• Marcela Gaviria (9/5): - Spacious room, clean, and great breakfast
• J (9/5): still worth the price and gonna come back - breakfast was good! check in was smooth and the staffs are great! noise can be heard from above
• Janette (8/5): - The location and room size Originally booked a female dorm However it's not a dorm it's a capsule bed in an open area Had to change to a private room which caused some problems which took a while to sort 🙁
• ROLLAND (10/5): Superbe hotel à Cebu. - Superbe hôtel , tout était impeccable, grande chambre spacieuse et moderne, personnels aux petits soins, très belle piscine et petit déjeuner excellent. Je reviendrai.
• claudio (7/5): - The bed and the size of the room plus the restaurant staff was welcoming Majority of The receptionist aren’t welcoming.. very rear they say hi on the door.. but nothing to complain to the cleaning staff ( really nice and polite) same as the restaurants/ bar staff
• carol (9/5): -

Photos