Chheng Residence

Location: Taphul Village, Svay Dangkom District, Siem Reap Province, Kingdom of Cambodia, Siem Reap, kh

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 02:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Salt-water pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Bicycle-friendly property
• Charcoal grill
• Pool toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room with Pool View and Balcony - Free Pick Up

  This air-conditioned Double room features a private balcony that opens up to views of the pool. The seating area is fitted with a flat-screen TV and sofa. The private bathroom includes a bathtub, a hairdryer and free toiletries. Inclusions: -Complimentary early check-in or late check-out (subject to room availability), Complimentary pick up service only from bus station in siem reap only.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Salt water pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Twin Room with Pool View and Balcony - Free Pick Up

  This air-conditioned Twin room features a private balcony that opens up to views of the pool. The seating area is fitted with a flat-screen TV and sofa. The private bathroom includes a bathtub, a hairdryer and free toiletries. Inclusions: - Complimentary early check-in or late check-out (subject to room availability), Complimentary pick up service only from bus station in siem reap only.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Salt water pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Family Room with Pool View - Free Pick Up

  This air-conditioned Family room features views of the pool. The seating area is fitted with a flat-screen TV and sofa. The private bathroom includes a bathtub, a hairdryer and free toiletries. Inclusions: - Complimentary early check-in or late check-out (subject to room availability), Complimentary pick up service only from bus station in siem reap only.

  Max Occupancy: 9 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Salt water pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Triple Room - Free Pick Up

  This air-conditioned Triple room features a private balcony that opens up to views of the garden. The seating area is fitted with a flat-screen TV and sofa. The private bathroom includes a bathtub, a hairdryer and free toiletries. Inclusions: - Complimentary early check-in or late check-out (subject to room availability), Complimentary pick up service only from bus station in siem reap only.

  Max Occupancy: 6 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Salt water pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

• Triple Room with Pool View - Free Pick Up

  This air-conditioned Triple room features a private balcony that opens up to views of the pool. The seating area is fitted with a flat-screen TV and sofa. The private bathroom includes a bathtub, a hairdryer and free toiletries. Inclusions: - Complimentary early check-in or late check-out (subject to room availability), Complimentary pick up service only from bus station in siem reap only.

  Max Occupancy: 6 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Salt water pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Suite

  This air-conditioned Suite room features a private balcony that opens up to views of the pool. The seating area is fitted with a flat-screen TV and sofa. The private bathroom includes a bathtub, a hairdryer and free toiletries. Benefits include:- Early check-in and late check-out services (subject to room availability), Complimentary pick up service only from bus station in siem reap only.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Fireplace
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Salt water pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access

• Staycation - Deluxe Double Room

  This offer includes: - Early check-in at 12:00 - Late check-out at 14:00

  Max Occupancy: 4 (2 Adults)

Guest Reviews

• Stian S (7/5): -
• Alessandro Boncompagni (9/5): - The location: very close to the center but away from the buzz. The staf was extremely welcoming, professional and attending all our needs. Well, it's definitely not a 4 star hotel. The rooms could use a little refurbishment and they couldbe cleaned properly: the floor was dusty, the mirrors were dirty and the towels had stains on them.
• Martin (10/5): -
• Lara (9/5): -
• Claudio (10/5): -
• Aye (10/5): -
• Dennis (8/5): -
• Yuthirith (7/5): - Le personnel très sympathique
• Josh (6/5): Just ok, not worth the price - The staff was nice and helpful Always happy to assist with anything needed. The location is walking distance to the main area (pub street and night market) but in a side street (about two minutes walk to the closest sidewalk 😅) and five minute walk from a 7-11. The pool was nice and refreshing. The entrance is through a hidden spot at the end of a parking lot, at the corner of two houses. And was hard to see when first arriving. (Even grab drivers and deliveries had a hard time finding the place) The room we booked was on the third floor with no elevator so we needed to downgrade to a much smaller room on the first floor. The beds were not comfortable and the pillows were lumpy, There was mold in the shower and the bathtub didn't look clean. The doors don't close all the way so mosquitoes were able to enter even with closed doors. There is a kids playground right next door that is very loud until after 8 PM. All in all the pictures and everything on the site was misleading and it is not worth the money
• Hannah (10/5): Exceptional -
• Marjorie (9/5): The stay was good and the location is accessible, you can walk to the pubstreet - The staff we're super friendly, they were trying to help us the best way they can even though there is some language barrier. The only thing is the AC, it's comfortable but nit cold enough but I think that's a normal thing in Cambodia, but the staff brought us a fan for extra comfort
• Charlotte (9/5): Superb - Very big room and bed with good AC, a large bathroom with a tub, functioning wifi, nice overall hotel aesthetic with a swimming pool, really nice and caring staff. Shower lacked temperature control but considering it was 40 degrees outside it was not a big deal!
• Chhivyi (9/5): Superb -
• Madison (10/5): Very Luxury Hotel, budget price. - EVERYTHING was Amazing. Comfortable beds. Big rooms. Shower and bath great. Pool area amazing and pool very cold. Drinks available, very kind staff. they offer 7pm check out for 50% rate, great for sleeper buses. Best hotel we’ve stayed in. n/a
• Grm120 (9/5): Superb -
• Mateo (10/5): Exceptional - I had an amazing stay at Chheng Residence! The room was very spacious, the WiFi worked perfectly, and the value for money was unbeatable. The staff were incredibly kind and welcoming, always making sure everything was perfect. Highly recommended for anyone visiting Cambodia
• Mahesh (10/5): Exceptional - Big rooms , Very clean and comfortable stay and pool was also very well maibtained and best part was staff so polite and helpful Everything was perfect
• Mariann (10/5): Everything was good - Good location, walking distance to markets. The room was spacious and clean. Dont affraid from the road, its a safe area. Shops 3 min far.
• Fiona (7/5): Nice short-stay. - Staff were super friendly and helpful. Pool was beautiful. Located in a quieter back street gave us privacy. The bed was very uncomfortable. The room was not cleaned one of the days.
• Sreyleap (8/5): Good - N/A n/a
• Bartosz (8/5): Very good -
• Hong (8/5): Very good - warm welcome and staff so friendly
• Sothea (10/5): Exceptional -
• Sothea (10/5): Exceptional - Evening was good, nice swimming pool
• Griffin (8/5): Very good - The staff were super friendly and helpful. The pool needs to be cleaned
• Sothea (10/5): Awesome - Everything was perfect, staff, especially i love the nature there. none
• Saf (8/5): Good value for money - Friendly and helpful staff Good location Big room Nice pool and pool area
• Siva (7/5): pub street - staff very friendly pool very dirty, water smelly
• Siva (7/5): Good - staff was very friendly pool very dirty, water very smelly
• Katarina (10/5): Lovely hotel - book it! - Loved the room, Location and loveliest staff!! Such amazing hospitality ❤️ Pool was great and you can buy $1 beer at reception. Highly recommend this hotel. Would love if restaurant was opened but Covid definitely reduced number of guests so hope they will get it open > Support small hotels 🙏🏻 Would recommend you have all beer types and soft drinks available
• Andra (10/5): Exceptional -
• Javier (8/5): Very good - Location and staff
• Javier (7/5): Good - Near the lake
• Leeann (10/5): Exceptional - The staff was very professional and helpful .very nice rooms will recommend this place .
• Diana (10/5): Exceptional - The rooms were spacious and beautiful. The staff very attentive and helpful, and it was quiet to sleep at night. CLose to everything but still tucked away just off of the main busy streets. You can get massages and treatments right in your room, from the excellent therapists they employ. A friend we met actually moved over from where he was staying because he liked it so much!
• Melina (8/5): Very good - Amazing Place, The pool very cold, But really lovely Else, and fantastic location!
• Cleo (9/5): Superb - Large, clean, comfortable rooms. Great air con - staff fixed immediately when it stopped working one day. Lovely shady pool, in a good location for walking to restaurants and bars. Hotel gym only had three machines that weren't working, but other cheap gyms around to use. Friendly staff, would recommend to stay here! Great value for money!
• Robert (5/5): Passable -
• Tatiana (9/5): Lovely staff! - A clean, comfortable, large family room with two large king-single beds and a large queen bed. The staff were so helpful and accommodating, even delivering our ordered coffees to our room. Walking distance to Pub Street. We would stay again!
• Natalie (7/5): Good -
• Nicolas (9/5): Superb - bon emplacement proche du centre ville edm sound in the neighborhood
• Maria (10/5): Exceptional - Location, very friendly and helpful staffs!
• Hristo (10/5): Exceptional -
• Khang (8/5): Very good - I like the room, it’s clean and tidy, very comfortable l Nothing
• Chetan (8/5): Very good - Small boutique hotel, in a residential area converted to a hotel. Staff was helpful to arrange things. No br3akfast offerings, Adjoining building had noisy children all through the day time
• Trā (8/5): Very good -
• Marian (10/5): Exceptional -
• Marco (7/5): Good -
• Phalika (1/5): Bad - Very noisy
• Marco (8/5): Very good -
• Hannah (6/5): Pleasant - Size of the room was good and close to the centre and nightlife. Noise from outside kept me awake. No lift and had to carry luggage up two flights of stairs. Window blinds were broken.
• Ad (10/5): Exceptional - Wonderful hotel. Since 6 years it is always a pleasure and family feeling to return there. Hospitality, garden, swimming pool and rooms are very nice and affordable. What is more it is a within a nice walking distance to market and pub street and located along a very quiet street.
• Greg (8/5): Great value stay in Siem Reap - Nice quiet comfortable hotel. Not far to walk to main area of town. Good bed and wonderful friendly staff. Great value for money. Small leak on the sink plumbing but not a big deal.
• M. (8/5): Very good - Very clean and comportable bed, kind staff, free pick up service and bathtub👍 The pub street is a little bit far from the hotel. It took 14 mins by walk, so I sometimes used tuktuk to go Pub street.
• Made (10/5): Feels like home - Room is clean and comfy. Staff are nice.
• Oleksii (10/5): One of the best places - Very big room, good bathtub, pool, near from everything, good stuff Some smell in corridor
• Hoang (5/5): i have had wonderful time in Siem Reap, i will back to Siem Reap in near future - Location and Friendly staff - Internet was not stable. I have called the staff for support, they said they will check but nothing improved, after that i have to come to the reception area to ask their help then they said, sorry the internet was not working well at my room area. Why dont they inform in advance - Before I came to Hotel, I asked them twice times to confirm that They will pick me up at the airport, but no confirmation. I have to call them by phone, the receptionist said she will confirm but nothing happened. - I the booking confirmation, it said free for round trip of pick up from and to airport, but when i was there they said only 1 free of pick up, i have to pay for the return
• Sebastian (9/5): My room was fantastic - My room was fantastic I had bath tub next to my bed lol Also the swimming pool was nice and it was all around a very relaxing experience. Scooter rental very easy with hotel. Staff very friendly and helpful. Wi-fi practically not available in my room.
• Daniel (10/5): Lovely spot. Quiet retreat and nice pool :) - The rooms were huge, bed was comfortable, outside patio next to the pool was nice. The staff were very friendly. The pool is a good size and cleaned daily. The area is 5 min walk to town therefore nice and quiet. Having lived in Siem Reap before and with a small baby, i would definitely stay here again and look forward too. Nothing, all was good.
• Laura (10/5): Exceptional -
• Hannah (9/5): Superb -
• Marco (7/5): Spacious room and nice pool area. Well located but difficult to find if you're coming at night - Nice pool area, comfortable bed and the room was spacious Difficult to find the entrance in the night, the place doesn't have a bar, restaurant.
• Hor (10/5): Exceptional -
• Richard (10/5): Exceptional - Huge room Bathtub Clean pool Room was spotless Staff were so friendly
• Kalicki (10/5): Exceptional -
• Suresh (9/5): A comfortable stay at Chheng Residence - Nice hotel with spacious and clean rooms. Everything was fine
• Costanza (10/5): awsome! - everything was perfect!!
• Teobaldo (9/5): Superb - Amazing Staff, great pool, spacious room, helped us arranging transfers and excursions, nice complementary deserts on our last day. WiFi on the last floor is quite unstable.
• Konstantinos (7/5): Decent location - friendly staff - Location and staff are kind Bathroom shower needs cleaning.
• Louis (8/5): Overall, the staff was nice, but very difficult to speak. English only one person understood English. - The swimming pool and the room was very nice The fitness center is nothing, but a treadmill and a sit up board… no dumbbells nothing no weights. The treadmill was dangerous. It would stop for no reason or skip.
• Sebastian (10/5): Exceptional -
• Radjinder (7/5): Decent hotel - The rooms are nice. Pool didn't seem to be super clean and it was a bit boring.
• Frederico (9/5): Good value for money. - Nice hotel and garden, comfortable room and amazing bath tube in the bathroom. There is no sun in the swimming pool. The staff could be more friendly.
• Linda (8/5): Very good - The room was spacious and clean. It was situated right next to a lovely outdoor area that had a tropical feel and a nice pool which we took advantage of during the hot days in Cambodia. If you are looking for a quiet place to relax after a day of visiting temples, then this is a great choice. The location was good too, as it was only a 10 minute stroll to Pub Street. When we first arrived at the hotel, the young girl who was on duty could not speak a word of English which made communication difficult. The next day we met another staff member who could speak some English, but it was still very limited. Due to this, very simple things were unnecessarily difficult to organise, so we ended up finding information ourselves elsewhere and chose to book tours through another accomodation (Onederz Hostel). Apart from this, the staff were really lovely and kind. The room had lots of mosquitos, which is not the fault of the hotel (as they are common in Cambodia). But they should at least offer mosquito nets in their rooms. We also had some issues with the water in the room being cold, but the staff did help fix this for us.
• Marco (8/5): Very good - Located very close to the city centre. Beautiful inner yard with a swimming pool and towels. Good shower, there was shampoo and shower gel. Every day complimentary water is refilled in the room. The bed and pillows were uncomfortable. Pillows too high and a bit hard. But perhaps that's a matter of taste. Some mosquitoes in the room, so it's better to close the door as fast as possible 🙂
• Rosalie (10/5): Exceptional - I liked it so much! huge rooms
• Jake (7/5): Good -
• Paragkash (7/5): Mixed feeling but value for money - Ground floor room sizes, comfortable beds, pool view. They gave us a complimentary airport pick up in a 16 seater van. They also gave us the drivers number directly so that we could book our tours. Courteous staff No breakfast available Wifi weak on upper floors Steps to 1st and 2nd floor are high and many. No Lift/ Elevator. Though there staff did transfer our bags up. My room AC wasn't working which they knew about. They did give me another room on 2nd floor for a night. When we reduced 1 night stay, they charged us 16 USD extra and didn't want to understand and claimed that the price comes from booking. Com The staff doesn't understand English much Pool water clean and no circulation of water. No hotel lobby. 1 km to the main market or pub street but this was ok. Overall, good value for money for ground floor rooms only.
• Nassir (10/5): Exceptional - Room size and the courtyard Internet access is very poor
• Bigq (8/5): Very good - wifi
• Robert (10/5): A comfortable and relaxing oasis - Greatly enjoyed the entire experience of my extended stay at Chheng Residence. From the well-appointed room to the ambiance of the immediate surroundings...not to mention the superb hospitality. - -
• Eric (9/5): Superb -
• Evelin (8/5): Despite some communication difficulties it was a very pleasant stay. - Very spacious, well-equipped room. The mattress was too hard. There is still no breakfast available, allegedly due to Covid. There were some communication difficulties in English.
• Justin (3/5): Toilet was clogged, Stains everywhere, hair from previous guests in the bathroom, Payed a fine when we wanted to leave e - Nothing really, sorry to write a bad review. But please let the guests stay in a clean room. The woman behind the counter was nice (but didn’t understand much English) We left early, because it was so bad, and had to pay a fine of one day. The toilet was clogged, so we couldn’t even use it. There where stains everywhere. Hairs from previous guests in the bathroom. Sewer smell (This I can forgive, but the rest is just pure neglect)
• Yongrong (8/5): Very good -
• Karen (7/5): Good -
• Rik (7/5): Looks cute and is quite confortable, in some aspects a bit weathered - The place looks nice, beds are comfortable and the pool with the lounge chairs is quite nice. There are plenty restaurants in the area. Bus pickup was nicely arranged The restaurant did not seem to be operational. The bathroom was a bit weathered, the lining of the bathtub was broken, bathroom was there also not all that clean. mostly only cold water. The staff spoke limited English, relatively simple things like printing a visa for the next country could not be arranged
• Lionel (9/5): Superb -
• Cudere (10/5): The best stay in Siem Riep! - The best stay in Siem Riep. I stayed there 2x already and will stay only there if I ever come back. I am very picky about my hotels, here- I had zero complaints. Besides the internet, but you can use mobile data. As the facilities were amazing, everything was perfectly clean, super friendly stuff. the place is very quiet but 10 min walk from the Pub Street. I cannot recommend the hotel enough 🫶 everything was perfect

Photos