Laguna Residence

Location: Bulevardul Mamaia 341, Mamaia, ro

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Terrace
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Soundproof rooms
• Car hire
• Massage services
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Entertainment staff
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• 24-hour security
• Security alarm
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Covered parking
• Water sports equipment
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Comfort Double Room

  1 Queen Bed

  Soundproofed room

  
  

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access

  Food & Drink - Mini-fridge

  Practical - Printer

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Printer

• Family Triple Room

  1 Queen Bed and 1 Double Bed

  Soundproofed room

  
  

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) and wired internet access

  Food & Drink - Mini-fridge

  Practical - Printer

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Printer

• Double Room With Lake View

  The double room provides air conditioning, a wardrobe, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Terrace
  • Clothes rack
  • Toilet paper

Guest Reviews

• Arrif (1/5): -
• Axenie (3/5): - There were numerous spiders present throughout the room and on the balcony. The absence of staff and the presence of spiders were notable features.
• Daniela (9/5): - Locatia este excelenta.
• Iulia Trocan (8/5): - The reception was very welcoming, I liked that they had a gym with lots of equipment, free of charge. The rooms were quite spacious, with a stunning view of the lake — perfect for enjoying a glass of wine at sunset. The air conditioning could use some maintenance, as when I turned it on there was some dust, and it felt a bit old and noisy.
• Dragos (2/5): - Locația aproape de bază de tenis și are loc de parcare A lipsit tv....era stricat. Nu am avut frigider deși era in oferta De câteva ori apa calda a fost rece și nu s a putut face nimic Mizerie Hotelul vechi și uzat
• Volodymyr (9/5): -
• Mihai (5/5): -
• Constantin (1/5): Nu recomand loati bani de geaba voi de la boking - Televizorul nu merge și pânze de păianjen in camera Ușile nu se închid nu recomand și bani multi rușine să vă fie . Că nu se raportează la calitate preț
• Romeo (1/5): Un hotel de evitat! - Recepționerul , sigurul lucru pozitiv. Amabil , comunicativ. Camera, baie, holuri, toate îngălate, mizerie, păianjeni, furnici, par prin mocheta, mucegai baie, frigider ruginit cu miros ingrozitor. Pret exagerat . Am întâlnit cabane în vârf de munte mult mai îngrijite și curate. Saltele groaznice. Nu ne am putut odihni din cauza arcurilor care se simțeau ieșite prin saltele.Miros de tutun in cameră. Situat foarte aproape de strada principală, unde circulația nu se oprește niciodată, rezultă un zgomot infernal, datorită proastei izolații fonice. Preț exagerat pentru asemenea mizerie. Un hotel de evitat!!!
• Alex D (4/5): Dezamăgitor - AC funcțional. 2300 lei/2 nopți. De banii aceștia am primit: - baterie ruginită duș - baterie ruginită chiuvetă - pereții murdari - saltea foarte tare - frigider ruginit - gândaci în cameră și în frigider.
• Ionela (5/5): -
• Guest (4/5): Sejurul a fost unul dezamăgitor. - Locația este buna, aproape de plajă. O experiență proastă – nu recomand! Am stat împreună cu o prietenă la Laguna Residence Mamaia și am fost profund dezamăgite. Camera avea pânze de păianjen și un păianjen mare chiar la intrare. Frigiderul era dezgustător – murdar, ruginit, lipit cu scotch – clar inutilizabil. Baia era aproape în beznă, doar două lumini slabe la oglindă. În cameră era praf, curățenia făcută superficial, iar în baie am găsit gândaci. Condiții de cazare slabe, lipsă de igienă și profesionalism minim. Evitați locul dacă vreți să aveți o vacanță plăcută!
• Watson (6/5): Holiday stay in Constanta - We have thought a long time before writing this review. The location was perfect for us as we are regularly in Constanta seeing family and friends. The room also had a view of the lake also. We met the (current) hosts several time in a local taverna very friendly and approachable. We have thought a long time on what to say & this is an honest appraisal of our stay. We had already made the hotel aware of our flight arrival & approximate check in time at the hotel. When we arrived there was nobody on/in reception (& to be honest during our 14 day stay nobody was ever on reception). We tried calling the number on reception desk without success & if it was not for a family member who used to work there we would have been struggling to check in at all. We we informed a message had been sent via booking.com to advise, but frequent travellers will be more than aware of problems with mobile phones syncing from country to county etc. Anyway the message eventually arrived after mobile syncing was done, around an hour after we arrived in Romania. In the interim our family Member had already got the details from who they were speaking with & we got our room keys & got into the room. The room was very comfortable & quite large with a nice balcony overlooking the lake. nothing to fault comfort wise however. Our room was serviced only once in 14 days and only on the sixth day when we sent a message via booking.com asking for our room to be serviced to supply clean towels, supply toilet rolls and empty the rubbish bins. We were told they were having issues with housekeeping! On the 2nd night of our stay we saw the hosts in a local taverna and they apologised about the check in confusion & asked if we needed anything to make our stay more comfortable. We asked for two additional pillows, which were never supplied we made do with the duvet rolled up under the 2 pillows on the bed. This last part is completely down to us and we should have done some research prior to booking. when we stayed in Constanta (approx. 4 years ago) the last time we had a look at this hotel as a none staying guest, the hotel had a lovely swimming pool which was no longer there when we arrived this year it had been filled in as it wasn't used.

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