Guesthouse MySuiteTower Pantheon
Location: Via dei Portoghesi 18, Rome, it
Star Rating: 7.9 Stars
Property Type: Guest houses
About this Property
Guesthouse MySuiteTower Pantheon invites you to experience the charm of Rome in the heart of the Spagna district. Explore the city's iconic landmarks with ease, including Castel Sant'Angelo and Trevi Fountain.
Luxurious Accommodations
Indulge in our air-conditioned units equipped with modern amenities and elegant decor for a comfortable stay.
Central Location
Located just steps away from the bustling city center, guests can easily access Piazza Navona and other attractions within walking distance.
Convenient Shuttle Service
Enjoy a seamless travel experience with our paid airport shuttle to and from Rome Ciampino Airport.
Book now and immerse yourself in the beauty of Rome at MySuiteTower Pantheon.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Safety deposit box
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Process in place to check health of guests
- Face masks for guests available
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Apartment
This spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. Guests can make meals in the fully equipped kitchen that has a stovetop, a refrigerator and kitchenware. This apartment features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 5 beds.
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Fire extinguisher
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room has air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Fire extinguisher
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Triple Room with View
Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Fire extinguisher
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The kitchen is fitted with a stovetop, a refrigerator and kitchenware. This suite has air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Kitchen
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Fire extinguisher
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Anne (9/5): -
- Marianne (10/5): -
- Luca (9/5): -
- Suzanne (10/5): -
- Stefania (6/5): -
- Annamaria (10/5): -
- Tammy (9/5): Wonderful quiet location - The location was fantastic- easy walk to the Pantheon, Piazza Navona and the river. The apartment is on the corner of 2 quiet streets, and felt very safe. The view of the church in front was spectacular. We hired the entire apartment for our group of 6, it was great to have the 3 bedrooms & 3 bathrooms. The double bed in the triple room was the most comfortable. The host met us at the apartment when we arrived to let us in, he helped us with our luggage (the elevator was appreciated as the apartment is on the 3rd floor plus an extra flight of steps), and gave us the tour of the apartment.
We also loved how the apartment was presented with the high ceilings, chandeliers, and the exposed brick features. Felt very luxurious.
The building has a cute courtyard also. The shower for the room that connects to the kitchen needs attention, as the ceiling shower head leaked, and the water pressure was low & not very warm.
The air conditioning throughout the apartment was very much appreciated on the hot days, although the unit in the first bedroom (with just the double bed) didn’t work as well as the others.
- Kaloyan (10/5): - Same as on the photos, authentic, enough warm water in the shower for two people.
- Fülay (10/5): - Çok merkezi bir konumda tekrar gelsem burda kalmayı tercih ederim. Bu güzel binada kalmıs olmak çok heyecan verici.çok sevdik çok memnun kaldık
- Aldrigo (8/5): - Tutto nulla
- Dessauge (3/5): Nice location, apartment with great potential, couple thing to improve. - The situation was nice, close to everything by foot. It is a calm street. The bedding was also very comfortable. The shower was the main issue. We almost didn’t have any water, it took very long to heat up and it was totally clean (see photos). The bedroom also took very long to get warm due to its high ceilings and the bathroom didn’t retain heat very well either. I’d say a few more attentions would’ve been appreciated.
- Calo' (8/5): Esperienza piacevole in una città incantevole - Posizione e alloggio fantastici, prezzo concorrenziale, camera spaziosa e bella Giusto un po' il check-in distante dall'alloggio
- Luca (7/5): Roma sempre meravigliosa - La posizione La struttura di per sé è bella ed è ottima la posizione, peccato che si perda in alcune cose come la carenza di prodotti da bagno, frigo bar completamente vuoto e neanche 1 bottiglia d’acqua di cortesia. Inoltre al check in viene richiesto di compilare un foglio con dati personali compresi quelli della carta come cauzione per eventuali danni , cosa che non avevo mai trovato in nessuna altra struttura prenotata su Booking e che mi ha lasciato particolarmente perplesso.
- nacho (1/5): Desastroso y lamentable. - La ubicación La atención, no funcionaba la puerta y nos trataron mal. Tubimos que solucinar nosotros el problema.
- André (10/5): -
- Furkan (6/5): Konum harika ancak konforlu değildi. - Konumu harikaydı. Merkezi ve turistik yerlere yürüme mesafesinde. Oldukça güvenli bir tesis. Bizi karşılayan personel çok centilmen ve samimiydi. Kendisine ayrıca çok teşekkür ediyoruz. Oda kesinlikle ısınmıyor. Özellikle gece sabaha karşı buz gibi oluyor. Yalnızca klima vardı ve ısıtmak için yetersiz kalıyordu. Odada ayna yoktu. Banyodaki küçük ayna yetersizdi. Temizlik yetersizdi. Terlik koyulmamıştı.
- Ivan (5/5): Ubicación inmejorable, aunque incómodo para dormir y una ducha con apenas un hilo de agua. - El lugar tiene una muy buena ubicación, el personal que lo atiende es muy amable y servicial siempre estuvieron atentos a todos. Las camas son bastante incómodas, yo solicité una cama supletoria ya que sabía que me iba a tocar el sofá cama porque mi hijo pequeño quiere dormir siempre con su mami, y me dijeron que era imposible que nadie antes se había quejado del sofá cama.
Pues yo voy a ser el primero, un sofá incomodísimo, con un colchón finísimo y muy deformado en el cual ha sido complicado descansar.
Por si fuera poco había un problema en la ducha depresión de agua apenas salía un hilito. Con lo reconfortante que es una ducha después de estar caminando por Roma, no ha podido ser.
- La (5/5): - Poca pulizia
Zero organizzazione
Check in e check out assurdi
- Jackie (5/5): LES TOURISTES NE DOIVENT PAS ETRE DES PIGEONS VOYAGEURS - Bien situé, logement correct, mais, accueil et prestations lamentables, lire la suite.... - Logement situé au 3ème étage, dans un bâtiment résidentiel, avec ascenseur puis escaliers.
- A la remise des clés, on nous a demandé une caution de 300 € espèces ou Carte Bleue, SANS FAIRE L ETAT DES LIEUX.
- Ce que ns avons refusé,
- Après 1 h de discussion et 5 h de voyage....nous avons dû écrire les coordonnées de notre carte bleue sur une feuille libre...
- Cette pratique semble abusive, vu que l'équipement du logement est basique.
- Aucune information touristique, ou Bonnes adresses...
- Pendant le séjour, contacts via WhatsApp uniquement.
- Nous n'avons vu personne sur place..
- Aucune prestation ménage pendant le séjour, 480€/ 3 nuits, on attend mieux...
- consigne bagages est située à 2 km, rien sur place...
LES TOURISTES NE SONT PAS DES PIGEONS VOYAGEURS.
- Jacoba (5/5): Teleurstelling - De locatie Hele slechte douche kwam amper water uit en was ijskoud, we hebben slechts 1 x kunnen douchen
- micol (9/5): - La posizione è la gentilezza dello staff
- Vadym (10/5): Nice appartment in a good location with a minor shower problem. - Matched the photos, good location. There was a problem with a shower, water preassure was too low.
- Paola Montañez (10/5): -
- Martin (4/5): Nicht zu empfehlen - Lage - großflächiger Schimmel an einer Innenwand (GESUNDHEITSGEFAHR)
- Unsauber (u.a.: bei Übernahme waren bereits schwarze Haare auf der Bettwäsche)
- 5 Tage ohne Handtuchwechsel
- Kaffeezubehör nur für 1 Tag
- Kein Service
- schlechtes WLAN
- Jordi (6/5): Centrico y bonito con carencias de primera necesidad. - Muy bonito y bien decorado. Muy centrico. Le faltaban cosas de primera necesidad. Una escoba, servilletas o papel de cocina y una cafetera aunque fuera cafetera italiana. El agua de la ducha no tenia presión y no funcionaba bien, no era cómodo ducharse, por lo demás nos gustó mucho.
- Gandara (7/5): - easy to reach the tourist spot Head board of the bed is very dusty. My allergy attack me. The whole night i got sneeze.
The packaging of your sugar is crumpled its is old didn’t put a new one.
- Ian (8/5): 3 nights in rome - Great location No communal area for family to relax together
- Duarte (10/5): -
- Jennifer (8/5): - The accommodation was amazing! Great location in the centre of the action, lovely guy to deal with, very accommodating. The bathroom needs some bench space and a better shower. Not the best bathroom...
- Meyer (10/5): -
- Alessio (10/5): Ottima location e struttura incantevole - Posizione e accoglienza
- Gonçalo (3/5): No centro de Roma num local fabuloso mas sem condições de alojamento - Da localização muito boa! Péssimo serviço. Nao é admissível que se tenha de pagar taxi para ir a outro local fazer check-in.
Péssimo isolamento acústico das janelas. A água do chuveiro nao chega em condições minimas.
- Isabelle (1/5): Bonne emplacement/politique commerciale & accueil inacceptable - La chambre est propre et les lits confortables
Situation appréciable Nous sommes arrivés très tard et malgré nos appels et notre situation devant l’appartement pendant presque d’une heure nous avons eu personne pour nous accueillir le soir de notre arrivée, seule avec mes 2 enfants
Le propriétaire n’a fait aucun geste de remboursement, aucun geste tout court d’ailleurs et c’est regrettable
- Bulfon (9/5): -
- Lucie (5/5): - Ubytování je v centru, k hlavním památkám se dá dojít pěšky. Po celou dobu pobytu jsme nepotkali nikoho z personálu, komunikace probíhala pouze před whatsapp. 10 minut před ubytováním došla zpráva, ze nám nemá kdo předat klíče a že si pro ně máme dojít do 40 minut vzdáleného hotelu (se všemi zavazadly) což hodnotím negativně. Dále nám na pokoji chyběl odpadkový koš ale to vyřešila igelitka z obchodu.
- Anna Leticia (8/5): -
- Rojini (10/5): Perfect apartment to explore Rome - The location is walkable to everything, the room is super modern and clean with everything you would need. Nothing
- Love (1/5): I was looking for a partial refund because the air condition was not working properly and it was extremely uncomfortable - The location was perfect, However the location to retrieve the key to the room was not included into the details until after I booked. The key to access the room was miles away from the location. Extremely inconvenient. The shower head didn’t work properly nor did the air conditioning
- Dolores (9/5): Comfortable perfect location - Since the property now has keys for the doors it was easy to access. Also they were very responsive to request for toilet paper which arrived within the hour. We stayed in the 3 bed/3 bath on the 3rd floor. We were surprised they were actually separate rooms in the private corridor but the privacy was appreciated. One of the bedrooms also had the kitchen and a day bed. The location is perfect for walking to all the sites in Rome. The bathroom could use a little TLC but the shower was good and nice hot water. The kitchen is really not designed for cooking as supplies are limited. Also it would have been nice to have an espresso or coffee pot since only a tea kettle was provided with instant coffee. I recommend venturing outside the area for restaurants.
- Kirollos (7/5): Good - The location, and the cleanliness. It's overpriced for what you're getting. You're mostly paying for location, and that is all. It's a standard room. If it had been better priced, I would have rated it higher.
- Natasha (9/5): Superb - We had a wonderful time staying here! The location is absolutely perfect – close to everything we needed and in a very convenient area. The place was clean, comfortable, and had everything we could ask for. We truly enjoyed our stay and felt right at home. I will definitely be recommending this place to friends and family. Thank you for a great experience!
- Karyn (7/5): Good - Loved that the building had a story. The room has been renovated and it was light, bright and clean. The bed was large and comfortable with enough room for our luggage and there is a lift in the building. It was close to bus stops and a short walk to the Vatican, Pantheon, Trevi Fountain and Spanish Steps. The bathroom has been renovated and looks beautiful. The water pressure was very low and you do have to wait a while for it to heat up (not unusual i know). It can get a little noisy at night with people coming/going from the building. I note there was no mattress protector. The sheet was sitting right on top of the mattress and it did mean the lower sheet slipped all over the place very easily.
- Iain (7/5): Good -
- Varshanidze (10/5): Exceptional -
- Christine (6/5): Great location but the roomcould do with some improvements - Location was excellent, within walking distance to all the main attractions The accommodation was very basic, not well equipped and not particularly clean. The bedside tables were cracked. Shame as with a bit of TLC it could be a stunning room.
- Catherine (10/5): Exceptional - Close walking distance to a variety of things.
- Marja (9/5): Superb - The location of the property was excellent and the house has an interesting history. The apartment was clean and beautiful, the bed was comfortable and the views were amazing. Check-in was easy and we had keys, not electronic entry, which I was a little nervous about based on other reviews. The host was very helpful. The shower had warm water, but only after a long time of draining. Another trash can in the room, a couple of drinking glasses and a small fruit knife would have been useful.
- Neshika (10/5): Exceptional - Excellent apartment and very helpful staff ....close to all tourist attractions.
Beautiful place
- Kaido (5/5): Passable - Location is very good. Bed old and uncomftobel. Wi-fi did´t work at all.They promise fixit the problem, never did.
- Idna (10/5): Exceptional -
- Zohra (10/5): Romantic <3 - Never seen something this nice! Great location, beautiful room with that great view
- Vittoria (6/5): Pleasant -
- Alejandra (8/5): Very good -
- Ekaterina (10/5): Exceptional - Location is great (proximity to everything), pretty quiet for the centre of the city. Great communication with the staff, reactive to any requests.
- Rose (4/5): Disappointing - The location Tough to get to - up steps - small elevator - up steps - down steps. Shower was cumbersome and harsh. Property is unable to store luggage, so if you arrive in Rome early or are leaving late, it’s tough.
- Kelly (3/5): Poor -
- Dangyra (10/5): The price exceeded the quality - Perfect location. Cozy apartments. Comfortable bed. High price.
- Richard (9/5): GREAT COUPLES STAY - Beautiful building, stunning location, easy access to all major sites, Room was very comfortable. Couple of small issues, but staff seemed willing to sort.
- Niamh (5/5): Ireland Sept 24 - location is excellent Communication is shocking, arrived Friday keys where not in the box to start with after waiting all day to check in at 4pm had to wait another 30mins to access room. We where staying for 4 nights and only 1 toilet roll in room I contacted the receptionist on Saturday morning to get more and was told would be topped up, still wasn't done by 10pm on the Sunday, or no fresh towels etc either by the Sunday, was told the guy would be over by 11pm that Sunday with the supplies however at 12pm(Midnight) he arrives no knock on door just comes in and where asleep in bed woke us up. Was extremely annoyed at this, the staff and communication is all over the place and I feel like it let's down the accommodation for that as I don't think I would return. Also in the 4 days we where there nobody came to clean the apartment or change sheets etc it was only when I contacted the property for the towels/toilet roll it was brought to their attention.
- Brian (8/5): Interesting & quirky. - Being close to everything. Could not understand key entry into premises.
- Renee (8/5): Very good -
- Vega-vazquez (10/5): Exceptional -
- Clarissa (10/5): Exceptional -
- Susannah (8/5): Beautiful building, great location, difficult check in - The location was amazing, so close to all the main attractions, max walking 30 mins. The room was clean, in a lovely building with a rustic meets modern feel. It was very hard and stressful to enter the building on check in. The online check in system is flawed and left us stranded outside the building trying to get in. We rang reception but he was not helpful. The key was not in the designated lock box on arrival and after another call had to wait for the bell boy to drive over to help us. He was really lovely though and helped us with our bags. This multiple key system is very tedious and during our stay we found it difficult at times to open the doors.
- Amy (2/5): Very poor - The location was great and it felt safe The staff communication
The fact it was our fault for checking the bathroom and therefore when we realised the pump had no shower gel we must take responsibility not the hotel. Ridiculous.
There were not even any coffee sachets left or water
Don’t stay here if you want to be spoken to or treated with care
- Kathleen (4/5): Good area for getting to town and attractions, mold in unit big problem. 2 weeks to recover from mol - There was no breakfast, location ok .
Entry was the worst experience I have ever had. This is not a good apartment to stay in. Black mold in the bathroom,mold in the kitchen cabinets, hallway leading up to apartment heavy smell of mold. Dirty dishes in the cabinet, no dish cloths ,towels or cleaner.
The keyless entry did not work very well, we got locked out for 1 hour without any phones.
- Nesligül (9/5): Comfy Spacious room in a great location. - The location was superb, walking distance to main piazzas and shopping areas. But bus and metro was a bit far.
The view was stunning. The room and the bathroom was spacious with plenty of storage space. All comfy. The automatic check-in system was really tricky, it took us 45 minutes to enter the room on the first night. I think an update or revision would be a good idea. Thanks to the very friendly and helpful staff, we were finally in the room. They did their best to let us in.
Also the bed was a bit old, can be replaced with a modern and new mattress.
- Aleksandra (8/5): Very good - Great location. easy and quick response time, comfortable bed and spacious bathroom. The room was clean apart from the floor. Shame because the place is really lovely.
- Jan (9/5): Cozy acommodation in the heart of Rome - recommended! - Great location and interesting building Accessing the building and room is a bit cumbersome.
- Davila (9/5): Beautiful apartment, would deff stay again! - location was ideal accomadations in the room, there was no beverages of any kind
- Debbie (5/5): Enjoyment spoilt by staff and other guests - Superb location, nice apartment Difficult to locate the apartment-Door locking system failed several times, broke by fellow guests one evening and it took a 30 min walk there and back (1hr) to collect a master key to get in. (We couldn’t wait we had a dinner reservation) Staff very unhelpful wouldn’t pay for a taxi and said they had 12 properties they looked after and were too busy to run round. Also hallway lights up when other guests walk to their rooms (3 rooms in the apartment, all sharing main door and hallway) - glazed panel joining the hallway means constantly woken by guests coming and going.
- Kristine (7/5): Location, view, staff were good. I would like more precise information about which is my room and how to get inside. Bec - The location and the view are excellent. Friendly service staff. The sound insulation was not good and other visitors behaved loudly while in the corridor and because they did not understand how to open the apartment door, they rang the bell and frantically knocked on the door. The upper part of the wall is made of glass, when someone walks by at night, the light shines through the curtains, it disturbs.
- Sean (10/5): An authentic stay in a great location - Great location and beautiful room. The AC didn’t work in our room and getting into the room is pretty cumbersome with all the codes.
- Chelsea (8/5): Great place, comfortable beds, only annoying part was the 3 locks to get in and out of the building. - The bed was comfortable. The locks to get in and out of the room and building were particularly annoying and instructions were not clear enough.
- Rosemary (8/5): Beautiful Rome - There is nobody on site, but the staff were very prompt with attending to any issues. The location was great. Entering the property with your phone was a little bit of a challenge.. Got used to it eventually .
- Kieran (7/5): We had a lovely stay here! Perfect location with lovely balcony views. Staff were attentive and available at all times. - Location was amazing! View from balcony was lovely! Complicated entry system
- Noah (7/5): Good -
- Rezarta (7/5): Good - Good location, good view and comfortable bed 3 doors to get into the property, each in a different way and very confusing. I strongly recommend changing the access method as it became very stressful to enter the room. I would have preferred an answer on the available phone number.
- Andy (7/5): Great location shame about the door locks! - Location Dreadful entrance system. WiFi door locks on 3 doors to get into the apartment. Very frustrating procedure, took ages, usually at least 4 or 5 attempts to lock/unlock each door! Wouldn't like to think how you would manage if your phone ran out of battery whilst out. You would simply be locked out.
- Garry (10/5): Exceptional -
- Laura (8/5): Pleasant stay, would highly recommend. - Location was great. Apartment was excellent - clean and spacious. The entry in to the building/electronic locking system was temperamental though staff were quick to help via whats app. Also the hotel where we had the option to leave bags before check in/after check out was quite a distance from the apartment itself.
- Alex (7/5): Good - The property itself is good and the staff were helpful. Great location. The entry system doesn’t work for the front door! As other reviews mention there is an app system to unlock 3 doors to get into the room. 1 for the front door doesn’t work, and we were left locked outside for an hour at midnight. This is unacceptable and very easy to solve by having a key lock box by the front door.
- Almashni (8/5): Very good -
- Lucy (9/5): A great visit to Rome - Great location for all the sights of Rome. Spacious and comfortable accommodation. The staff were very responsive with queries and very helpful when an extra night was added because of changed flights as well as arranging transfers. The initial code given through the virtual key app didn't work but by calling the number provided the staff provided a new code which worked. An alternative to the app could maybe be beneficial as you need a signal and my service provider had issues for 24 hours during our stay.
- Dan (9/5): Superb -
- Gary (10/5): Exceptional - Location is 5 star, walking distance to all the main attractions. Entrance to the apartment could be made easier.
- Corey (7/5): Good - Bed was comfy. The decoration was lovely. The location and views from the room were great. Check in was not till 4:00 and the main reception is a 35 min walk away. We couldn't leave our bags anywhere so we had to hold on to them for several hours waiting to check in. Check out was at 10:00 am which is considered early.
- Richard (7/5): Good - Location Hot water heater went out
- Caroline (9/5): Great location, nice place. - Very unique and historical building.
Very clean and quiet, lovely view. The remote way of checking in was a bit confusing but once you do it you get the hang of it.
- Mathew (4/5): Disappointing - Great location No hot water
Difficult entry to room
- Denise (8/5): Our stay was fantastic not only was the Apartment beautiful, the position was breathtaking. - The apartment was central to all attractions and Restaurants. The only negative about the apartment was that it did not have a washing machine or dishwasher
- Oliwia (9/5): Great apartment will be back! - Amazing views out of the apartment, walking distance to Vatican, Trevi fountain, colosseum and anything you may want to see in Rome. I liked the entry system, was confusing the first time we used it but after it was great. Smart tv with Netflix and other entertainment apps on it we’re a great addition as usually the tvs only have about 10 standard channels! Bed was HUGE and super comfy. I would say a fitted sheet would be a great add to the bed, the sheets slid off after 2 mins of being in the bed and would have to fix them multiple times throughout the night. The floors were extremely dirty, I didn’t realise and walked through in my fresh socks and had to immediately change them cos they were black underneath so definitely something that should be paid more attention to.
- Scott (7/5): Overall, a very nice place to stay I would stay again, but I would make sure the shower works properly - Very good location, clean and tidy There was no shower working properly it was just trickling out I did speak to the hotel staff and make them aware of this! They said multiple times they got someone in to fix the issue but it was never resolved so washing for 4 days in 22-24 degrees  was not ideal, also the door mechanism was quite painful to use. 
- David (10/5): Lovely apartment and location, would not hesitate to recommend it, we will stay there again. - The location is is very central, perfect for restaurants and many of the sights and great for just walking around the streets and shops. The room was clean with a nice bathroom, a great big bed, and a fantastic view overlooking the nearby street and church. It had two full height windows which you could fully open and stand in looking out at this incredible city.
The apartment is in an old building complex which has its own history and dates back many hundreds of years. It is three floors up and there is a lift. The room was light and airy with air-con and heating if required. It had a coffee machine and a fridge and a good size bathroom (with a shower not a bath). The room was serviced everyday - clean towels and bedding. There was a little outside noise early in the morning but do remember this city does not sleep, even walking through backstreets at midnight on a Sunday there are people everywhere walking around eating gelato! This is not a fault, simply information, the apartment is about 45min walk from the train station. If you’re coming from the airport it may be worth considering getting a fixed price taxi from the airport (€50) straight to the apartment. We flew in late so by the time we found our way out of the un-signposted airport and bought train tickets (€14 each) the machine wasn’t working), got to the main train station in Rome and then found our way across Rome it was very late and our phone batteries were nearly flat (from using maps). So, my point is that the apartment is 45min from the train station and the Metro or trams don’t run close to the apartment.
Also, you will read on the reviews here comments about the locks and getting access to the property, I will say once you’ve got into the apartment then operating the locks subsequently becomes a lot easier. You have to have phone service, you must download the app/information that they send to you and go through it carefully. There are 3 doors/locks to get into the apartment. The first one, to the left of the outside door to the building their is a list of the names to the apartments inside, press the one that says ‘my suite pantheon’ - it’s not that clear at night! And press the unlock button on your phone app. The subsequent doors are combination locks - codes are on the app.
- Aldo (7/5): Very good! Great location - Location.
Clean
Comfor The lock at the doors.
Too May codes and confusing.
- Liu (3/5): Poor -
- Sinead (8/5): Very good -
- Mary (7/5): Nice room, perfect location but getting in and out should be more straightforward. - Location very good, comfortable bed etc We arrived after 1 am. Getting into the building/ apartment was challenging. We never received a code to get in to our room. We eventually got in after making a phone call. Our issues with the doors continued for our stay.
A pity as the room was nice once we finally got in and the location was perfect.
- Sebastiano (8/5): Very good - The location was perfect, and there was an elevator for our heavy luggage. The door handles are tricky to use. They are wireless door handles, and the passcode to enter worked only half the time. I was locked out for 30 minutes until I was let in from another guest.
- Carys (7/5): Good, pleasent stay - Good location, good view, safe The 3 doors to get in to the property were a hassle. Took us ages to work them out and sometimes didn’t work.
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